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by compcreate , Jul 08 '08
Order process online went well and I expected to have the product shipped within a few days. After 2-3 weeks with no delivery I went back to my email confirmation and the website looking for a phone number to contact them in regards to my missing order. ...
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by divvadesign , Oct 15 '07
I received 3 items out of four toner cartridges delivered after rather a long wait. I was never informed that the fourth item was out of stock and would ship from another location. After notifying customer service through their e-mail system that I ...
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by javagraphics , Sep 29 '09
I had the worst experience every with TonerMax. I was told the product will ship UPS. Needless to say it was shipped USPS later than what was originally stated on the order form. Now Over 8 days later it finally comes. It's not in the original ...
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by mrdlc1 , Jul 30 '07
My experience with this company was not so good. I found the delivery slow, no communication, the ink I purchased did not work well, and although it was supposed to be real Hewlett Packard it did not come in the normal box I get at the local store so I ...
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I won't be back.
by x77001 ,Nov 26 '08
I found this store through shopping.com which compares prices, including shipping. Tonermax.com was advertising free shipping and had a good price so I went to their site and spent much time searching through to find 3 different sizes of labels I wanted for my Brother QL-570. When I went to check out there was a message that says they really don't want your business if your order is under $100. I'm not kidding! Trust me, I won't be back when I have a larger order "that you want."
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they ship expired ink cartridges!!! stay away
by kenb643 ,Dec 15 '07
I ordered a #95 HP Tri-color inkjet cartridge and was shipped expired product. The date on the outside of the package is "SEP06" and expiration date printed on the cartridge is 2007/03/02. It appears to be a cartridge that was probably originally sold in combination with a printing or paper kit.
I FAILED TO READ OTHERS OPINIONS FIRST FOR THIS MERCHANT.
They are not responding to my e-mails.
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Surprise Toner
by matheewhannah ,Apr 09 '09
I ordered toner from this online shop. Very surprisely I got "OEM" toner from them in 7 days. No problems with this order. Thanks
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Terrific work
by bestwilsontall ,Mar 21 '09
This place was terrific. They are doing a great job and when we ordered the product in Tonermax immediately they send the confirmation mail to us. The product which they deliver to us was truly a OEM product and will be delivered in a nice condition. Here, we have to know the cost of the product. The cost of the product was cheap when compare to others. Some will say that online shopping will a wrong choice. But tonermax is straight opposite because they are doing a very good job in online. Without any problem we can get our product to this online shop. We can also get our product in express deliver. Thanks to Tonermax.
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Merchant Again
by kevinrojar ,May 12 '09
Website was easy to navigate and contained all of the information I needed. Priceing is very good. The deciding factor was "free shipping"! I look forward to ordering more items -- once I have made certain that there are no issues with the 1st order. Thanks! Order was received as promised - no issues! Will use this merchant again.
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Bad news
by gonzojr ,Nov 16 '07
These guys are a joke. They advertise new products and sell refills. They even include a note in the shipment saying that because they were unable to ship in original packaging (duh) they'll offer a 10% refund. They include no contact info and after tracking down their phone # they have a canned answer telling you not to leave a message.
Avoid this company at all costs!
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Smooth and fast ordering and shipping!
by nimr0d ,Nov 21 '06
I found an older HP 03A laser toner cartridge from their store for about 2/3 the price other stores were offering it. Somewhere on their site they say to be in business since 1979, so I took my chances and bought the toner. In fact.. I bought 2 because orders over $50 get free ground shipping. A nice extra.
The checkout is smooth and very clean.. one could hardly make a mistake there. Used my Visa credit card to make the purchase and 3 days later my toners arrived. The box had some slight damage on the outside, but inside were enough peanuts to keep a German tank out :)
Big thumbs up! The did what they claim to do: DELIVER!
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OEM product
by barbaralinda44 ,Jan 09 '09
This place is terrific!!! Delivers OEM products at excellent prices and is fast. Can’t say enough good things about them!!!!.
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Best Service
by sharonlopez ,Jan 08 '09
I have been customer of TonerMax for awhile and never experienced any problems. They are very helpful, prompt and the prices are good.
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Service
by philips_mark ,Feb 15 '09
When I was searching ink cartridge for my printer I heard about tonermax. After then I visited the tonermax site. Their site was easy to navigate. There are many offers provided for the customers and one of the main things was they are supplying only OEM product truly. Cost was also cheap when comparing to others and one advantage on purchasing with tonermax was they are offering free shipping for each order. When I ordered the product I received the confirmation mail from them. After that the product was delivered in time as mentioned in the confirmation mail. They are providing the best customer service. I will surely recommend other to do the business with them and I will be the regular customer.
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Cheap in cost
by marylopez ,Dec 26 '08
I bought toner from this particular company and i found that with cheap cost and deliver the goods in time.
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Jul 15 '07
Hi.
Initially, the order process was delayed because of an error regarding the c/c #. However, once that was corrected, the order was processed and shipped promptly.
Thank you,
Jim Kresock
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Jun 24 '07
This was a first order. I will consider them for other orders...
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Jul 19 '07
Excellent product and price
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Jul 21 '08
Easy to find products - quick purchase process. Great prices.
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Jul 04 '07
This on-line store charges the cheapest rate of the genuine HP 57 in the industry. It is an excellent buy. But the customer service is so poor, usually nobody answers phone calls during normal business hours except a voice box for recording incoming messages. I could only get through a sales agent on the phone during two months' continuing phone contact. This company expects the customers to order on-line, but not on the phone. Once I had placed the order on-line, the merchandise was received on-time.
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Jul 21 '08
You have an excellent web page and the confirmation
proces is also excellent.
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Jun 26 '07
You want toner, this is the place to go.
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Aug 01 '07
Web site was friendly.
It worked with my Opera browser (I don't buy otherwise!)
The product arrived timely as advertised.
I installed it. My HP 7130xi at first complained.
After I did a PowerOff Restart the printer seemed happy.
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Jun 26 '07
Great prices and prompt delivery.
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Apr 07 '07
My credit card was charged. But now, 10 days later, I've not received the product nor any notification of back-order, and no tracking information. This is unacceptable.
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Aug 13 '07
Ink is great. It's Original equipment cartridges, not remanufactured, and the price was great. I received my order quickly. I'll get all my ink from them. Thanks!
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Jan 22 '07
A satisfying experience. Good prices, delivered as promised, no problems. Doesn't get any better than that. I will use them again.
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Apr 18 '07
i placed my order on sunday night and it was here on tuesday morning. excellent service. yes i will be continue to purchase items from your company. may i say thanks to all of your employees who processed my order.
sam & linda matassa
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Jul 15 '07
Outstanding experience! The price for a genuine HP laser printer toner cartride was really great and the shipping was free. I saved over $50 purchasing from TonerMax compared to my local office supply store. The product arrived quickly and well packed. I did call TonerMax on another matter (inkjet cartridges) and they were knowledgeable and helpful. I plan to purchase all my printer cartridges from TonerMax.
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Sep 04 '07
Order process went smooth, but thought shipping time was slow. Although merchant said product was in stock, I feel they had to bring product in from someplace else.
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