Sort by Rating |
Sort by Survey Date |
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Jun 29 '05
product was received on time and without any visible damage
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Jun 30 '05
When I call their Watts, it`s either busy and I get a recording or I get someone who acts like he knows it all or
doesn`t care to hear constructive remarks, ie wiseguy
attitude. It`s the only thing I don`t like about their operation. I`ve been a RSM for many years and can`t believe our young folks today- they`re just pullen a check.
The web site is awesome
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Jul 15 '05
I've had no problems what so ever. One tool arrived damaged in shipment which I refused, called, and they replaced without problem or excessive delay. I've been a customer for over 2 years.
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Jul 24 '05
Product was the best price I could find, Shipping was reasonable.
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Jul 26 '05
One thing you did not cover, and that was a serious cause of problems for us. I gave a specific ship to address which included our PO# and company name. The acknowledgment showed these, but the packing list did not. It only showed the name of our warehouse clerk and our address. Therefore, our receiving people did not know what to do with the shipment and very nearly lost it. I consider the way this matter was handled to be in a lassification somewhere way below poor.
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Jul 27 '05
I dropped a digit in my zip-code and called to correct this error. Contact person was very helpful. This store provides high quality tools at a discount and has a selection that even the best stocked drive-to-stores can not keep on-hand. I have made two purchases from this provider and will purchase tools from them in the future.
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Jul 27 '05
Excellent prices and shipping charges. Would recommend merchant to anyone.
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Jul 31 '05
easy to use ,good service ,fast delevery
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Aug 08 '05
Easy web site. Good service. Timely delivery. Packaging could have been more sturdy.
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Aug 08 '05
Extremely fast shipping. I have done business with this merchant many times before and their service and products continue to be excellent.
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Aug 10 '05
Working with ToolKing was a great experience! I ordered the wrong parts and I was able to exchange them for the right ones without any hassle!!! Thanks!
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Aug 10 '05
Great service, would buy again. fast shipping and on time.great products and choices.
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Aug 11 '05
After a year or so of shoping for this item package as I wanted, I found toolking to have the best price and selection, options and availability.
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Aug 14 '05
I was very happy with tool king's service, and I will continue to use their online service in the future.
Read more
|
| Overall Rating: |  |
| Site Ease of Use: |  |
| Customer Service: |  |
|
Aug 14 '05
Rebate form was not sent. When requested to sent rebate form Tool King responded "we threw them away and its your problem now" is not the service that I wanted or needed.
Read more
|