Toolup.com

A few hours after placing my order on an in stock item, I was surprised I didn't receive a order confirmation e-mail. Seems like all online companies I have used in the past do this, so I e-mailed Toolup to make sure my order went through and was sent a ...

I ordered 4 chalk reels as seen in the picture posted on their website, the OLD ORIGINAL Straight-Line chalk reel. What I received was 4 new model design chalk reels, which I hate the new design and is the very reason I ordered the 4 old ones as they had

Placed an order and after 3 weeks nothing arrived. Contacted customer service and didn't get a reply. From my credit card statement it looks like they cancelled the order without notice or

As they dont make tools themselves, online companies like toolup only have their customer service to distinguish themselves from others. I would gladly pay a few dollars more to know that a reputable customer service department stands behind customer

I placed my first order over a week ago with these people with payment by Paypal. Never received a conformation or communication of any kind. I'm a small contractor looking for a larger vendor base for specialty items. This company appeared at first to

Simply Horrible!  Ordered a set of tools and the tools were defective (manufacuturing error).  The problem with Tool Up is I've contacted them by phone (left message) and by email.  They will not return my call/email.  Never

I ordered Ridgid 154-P (Pipe cutter) with 2 spare scoring wheels and another item. I received the package in 3 days (pretty fast). I got the spare scoring wheels but the pipe cutter was missing. I did not get any email from toolup.com about it so I

 I ordered a specific ladder from them and they delivered to me a much cheaper version.  I called and asked them to send me the correct item and I would gladly return the inferior one.  I was told that I would need to send them the unit,

ordered the tool,it arrived about 9 days after,fair price,dont seem to want to answer the phone.if the item wasent in stock they should have let me no.will not use them

I never write reviews, but I was so happy with my service at toolup.com I decided that I should! I ordered this on Friday and received it on Thursday, FAST SHIPPING! They kept me fully up to date on the processing of my order and shipment. I would

I ordered a Milwaukee screw gun from Toolup and specified 2-day delivery. Order placed Monday morning, product delivered to my front door mid-day Tuesday! Toolup's price for both product and shipping was much lower than Home Depot and most other

I ordered a set of Dewalt 14.4 lights, one gooseneck, one flood and a right angle bare tool, no cases or batteries. I placed the order late Thursday night and got an email saying my order had been shipped late Friday UPS ground. The following Wednesday I

Disappointed. Made an order on Sunday, found the order to be canceled on Monday because they couldn't honor the price. Here is a hint: DON'T LIST AND SELL ITEMS AT PRICES THAT YOU AREN'T GOING TO HONOR. I could have spent that time ordering from a