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by besafenotsorry , Jul 21 '07
A description of doing business with Total Health Discount Vitamins? One Word: Horrible! I should have checked with the Better Business Bureau first. Shipping? They were slow to ship. SEVERAL days went by and I realized that I had never gotten ...
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by fairguy , Jun 24 '03
If you are an international buyer - AVOID! Overly expensive international shipping rates. Order wa ...
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by tooleman , Dec 30 '03
I am please with the available of vitamin brands I can access through their site and am please thus ...
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Ordered on May 6th, received May 18th. No email replies
by jdicecco ,May 18 '07
If you have all the time in the world to wait for your vitamins and don't mind them not returning your emails then this is the vitamin company for you. Otherwise, best to stick with vitacost. Ordered on May 6th, received on May 18th. Problem is that they didn't even ship the order until the 16th. I wrote an email on the 14th after seeing on the website that the order hadn't been processed, still no response.
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Don't Shop Here!
by chibear ,Jan 11 '07
I placed an order through their web site, giving card info and delivery instructions. Two days later I received an email requesting me to fill out a form, photocopy my credit card and fax the information to them. I cancelled my order. It too them 3 more days to verify that the order was in fact cancelled. To me it looks like someone in the company is phising.
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AVOID LIKE A PLAQUE!
by bohac ,Dec 04 '08
This was my first time buying from Total Health. Horrible company to deal with! DO NOT BUY FROM THESE PEOPLE! I ordered from Canada and when I placed my order, the shipping charge was $6.95. Then e-mail come advising that ADDITIONAl $30.50 was charged through my credit card. I e-mailed back and did not get a response. The package come a day later via regular postal service. The package was only 2 lbs. I called the comapany demanding that they return $30.50 and spoke to the president of the company. He was very rude and said that people just get use to pay huge shipping costs and refused to refund the money. If this happens to you go through your credit card company and dispute the charges. That's what I am doing now. I should have checked this site before buying. Save your money and buy from other company.
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Awful......
by aladdin357 ,Feb 20 '08
Similar to everone else who complained..
Very bad website, placed an order, and waited, and never received anything after a week.
Called they asked me to sign some credit card form. It was a big mess, signed that form, and went through the hassle of scanning and faxing. Waited another 2 days and nothing was shipped,, at the end they told me that they are waiting on the product..
Very bad.. And waste of time..
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Great Transaction
by nknkoo ,Jan 21 '07
Absolutely no problems here. A very smooth transaction. Shipping was fast and packaging was excellent. Sign up for their newsletter and you get 10% off coupons every now and then.
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satisfied completely - five time repeat customer
by pictlasy ,Feb 15 '09
Delivery was within 4 days, order was perfect condition. After five years of insominia I can now sleep again. My husband and about a half dozen friend had started using it as well. Help depression, sleep problems, my migraines. I cannot recommend it enough.
I have not purchased five times from them, the last three shipments was for multiple bottles, and I have no complaints what so ever. Going to play my sixth order now.
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Excellent service great prices!
by kayakmama ,Aug 13 '09
I have been ordering from Total Health Discount Vitamins for almost 2 years and my experience has been excellent. The vitamins ship fast and they cost significantly less than anywhere else I can buy them. I usually have them within 3 days of ordering. My orders have always arrived with no missing items or wrong pricing. I did have a broken vitamin bottle once, I called the company and they shipped me a new one, that I recieved the next day. I would call this exceptional customer service!
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No problems here.
by ravyness ,Feb 11 '07
Ordered from Total Health 3 or 4 times now with no problems. The first time, I was a little sketched out as one product I ordered was apparently out of stock and the order took longer to come in than it should have. When it finally arrived, it was sans that product, but with a note explaining that it was out of stock. Everything else has always arrived within a normal delivery frame and is the same packaging as the ones I would purchase from my Chiropractor for 10% more. I try to consolidate to avoid shipping costs and the additional 10% coupons are nice, but few and far between. They need to send more.
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Excellent service for us for more than 2 straight years!
by mom4specialkid ,Feb 25 '09
I have been ordering from here for more than 2 years now on a bi- monthly basis at least $200.00 and more of vitamins, and always been very satisfied with the service. Ocassionally there is a back order on one of my products, but that one is hard to come by anywhere. So I never wait to last minute to order that particular product. My order always arrives within 3 - 5 days with no speical delivery service added.
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Geat products Great prices- great service
by conqueress ,Nov 08 '08
I ordered from this company, Total Health Discount Vitamin Superstore a product that was 20% less in what I have paid many times elsewhere. Then there was free shipping with the volume of my purchase. My order came ‘priority’ mail - right away - great price great service. After ordering I saw this website with terrible comments - then was afraid my order would be a mistake - well - this company Total Health Discount Vitamin Superstore has great prices for great products- I got free priority shipping and so this company will continue to get our business - good news is unfortunately not as reactive as complaining – so I made a decision if my service was even ok – for the good price I would make a comment – excellent is better than good- and we got excellence.
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Overall excellent service and quick delivery.
by swisser ,Jan 13 '04
Online order process was very smooth. My order arrived at my doorstep in 3 days. No surprises, my order was both correct and complete. I had no complaints whatsoever. I will continue to buy my supplies here.
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Sounds like Phishing to me
by mwhitney2000 ,Jan 24 '07
Received an email from "them" telling me that my order would be delayed. Unfortunately, I didn't place an order. Seems like a definite "phishing" scheme to me. Don't send this or any company important documents like your card info or personal info.
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