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by snimoh, Oct 16, 2009
Rated a Somewhat Helpful Review by the Epinions community
I ordered reconditioned Makita router and a Circular saw from Tyler Tool about 3-4 weeks ago: I have received the Reconditioned Makita router which actually doesn't look like it was reconditioned considering the amount of sawdusts in it but ...
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by dane1234, Feb 1, 2008
Rated a Somewhat Helpful Review by the Epinions community
This was my first order with Tyler Tool Company, and they handled it well. When a web page $10.00 discount code was entered during the on-line purchasing process, but wasn't reflected in the finalized invoice, I sent an e-mail to Tyler Tool. The e-mail ...
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Absolutely no complaints and best availability at the right price.
by charlie_p,Mar 6, 2013 (Not Yet Rated)
If there was a problem with Tyler Tools I could not discover it. On 3/04/13 (a Sunday) I ordered a Makita LXT Combo Kit (drill and reciprocating saw) and added a Makita BML184 Light and several (17) Milwaukee Sawzall blades. On
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WORST Customer Service
by riobapilot,Jul 20, 2012 (Show)
I wish I never bought from Tyler Tools. The order process is get, online, easy and ships same day and free best of all. BUT I paid for new Makita tools and got used ones. Called them up and they said they would ship out new ones the same day, a week
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Money gone and nothing to show for it
by ssoltau,Jan 6, 2012 (Show)
I placed an oprer with Tyler Tools for a drum sander they said was in stock and would ship in 2-5 days. After seeing the money coming out of my account and not receiving any shipping confirmation I called only to find out that the item
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Stop wasting my time with items that you cannot produce!
by americraft,Jan 24, 2011 (Show)
I am a contractor who, as one of my ways of keeping costs down, buys a lot of reconditioned tools. I have had very few problems with them, but I cannot say that I haven't had any. (I trust most of them like new) "Our Reconditioned
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Good Experience ordering Dewalt Combo Kit.
by tucsonsean,Apr 5, 2010 (Not Yet Rated)
I ordered a Dewalt DCX6401 36volt Combo kit from Tyler Tool. After much apprehension from all the negative reviews I decided to give it a try. All I can say is I am completely Satisfied. No Problems at all. I sent an email to get my tracking number and
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Slow shipping
by tke315,Feb 12, 2010 (Show)
Slow shipping. They claim they ship the same day, they dont. Orderd on the 7th(sunday), I would expect them to ship on the 8th, but the order did not ship until the 11th. Last order with
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buyer beware - it's not a fluke!
by joshmo321,Jan 4, 2010 (Not Yet Rated)
Received a brand new in the box DEFECTIVE Leatherman Core tool. Called up their CS to replace and guess what - I have to pay to ship their defective product back. Too bad they run leathermanstore.com because they're giving Leatherman a BAD reputation.
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This site will not receive any more business from me.
by barker123,Jan 1, 2010 (Show)
The ease of navigating this site was the only positive attribute of this site. Don't expect much honesty or help from the customer service department. Packages arrived in a timely manner but I suspect I received display models or
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Great service and reasonable prices .... What more can you ask for ?
by rvanparys,Oct 25, 2009 (Show)
I purchased a Milwaukee Sawzall and Tyler Tool had the best price and the best service. I received the saw sans blade (which was supposed to be included). A short email to Tyler and a few days later the missing blade was in my mailbox with an
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poor customer service. Sure- they are cheap- but what is it worth?
by slw1,Aug 31, 2009 (Not Yet Rated)
I placed a 170.00 purchase with Tyler Tool. They did not inform me that the item I ordered was not in stock and that I would have to wait 2 weeks before receiving it. I had to call them to follow up on my order. Customer service is not so hot. In the
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Very good customer service, got me the parts I needed very quickly.
by kumzum,May 7, 2009 (Show)
Ordered a 12" Hitachi miter saw. Delivery and processing were fine, not the fastest but acceptable. The saw was packaged fine and no damage in delivery. Saw was missing a few minor parts. Called Tyler Tool and gave them
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Another good shopping experience.
by jkorber,Jan 6, 2009 (Show)
This is my second order with Tyler Tool. I ordered 12/30 and it was shipped on 12/31. It arrived in excellent condition in a timely manner and in great condition. I have Tyler Tool on my woodworking "favorites" list whenever I shop for
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Web site information inaccurate, and customer service is both ignorant and unhelpful.
by ht39,Jul 9, 2005 (Show)
Prices are low. Other than that, no positives to this store. The web site shows items to be in stock, and customer service says, "yes, they're in stock." You then place the order, and the items you want are on back order (and customer service does not
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very satisfied, will purchase again
by timbersideacre,Feb 15, 2005 (Show)
very helpful, item just as described,pricing and shipping very reasonable, will buy again, delivery time very fast,people very helpful,good quality
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Great online shopping experience!!
by enonf_r,May 13, 2004 (Show)
This was one of the best online shopping experiences I have had. Inventory was on their site and was shipped the same day. In 3 days I had my order in perfect condition. It is nice ordering from a company that has been in business for a long
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Mar 5, 2008 (Show)
I tried looking for the item I needed here locally before searching the...
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Feb 26, 2008 (Show)
The customer service has been very good each of the times I shopped Tyler...
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Feb 23, 2008 (Show)
Fast service and delivery
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Feb 22, 2008 (Show)
fast,efficient I was not able to purchase this drill in any of the local...
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Feb 21, 2008 (Show)
I have purchased at least six power tools, electric and pneumatic, from Tyler....
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Feb 19, 2008 (Show)
excellent advice. Very knowledgable customer service.
Extremely easy to work...
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Feb 19, 2008 (Show)
Had what I needed and at a very competitive price.
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Feb 19, 2008 (Show)
Great. Would use again.
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Feb 19, 2008 (Show)
returned to purchase additional items since my initial purchase and will...
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Feb 19, 2008 (Show)
I had no problem with the order. It was received in 4 days
instead of ten. I...
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Feb 19, 2008 (Show)
Tyler Tool provided the best in customer service and product was shipped...
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Feb 19, 2008 (Show)
Tyler Tool was great... Unfortunately, the offer from Tyler Tool could not...
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Feb 19, 2008 (Show)
just fine
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Feb 18, 2008 (Show)
Excellent! Gave some as gifts which they loved, and kept 2 for myself. Love...
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Feb 18, 2008 (Show)
The order was processed very quickly. I am pleased with the product.
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