VITALITYWEB.COM

I had been in the market for a zero-gravity Perfect Chair for about a month but had not bought one because they were sort of expensive. While searching around on the web I ran across VitalityWeb and saw that they had refurbished Perfect Chairs for $899. ...

I purchased a refurbished massage chair March 9th total price $775 with delivery within 7-10days. Ten days later,  I have yet to receive the shipment and I have no real information about the status.  When I contacted customer service on March ...

Be sure to read VitalityWeb Backstore.com’s return policy before buying merchandise. (http://www.backstore.com/back store/guarantee.htm.) I purchased a TUSH CUSH CAR / COMPUTER SEAT CUSHION for my husband who spends several hours a day in the car...

This was one of the easiest transactions i have ever completed over the Internet. At first I called ...

Quick shipping and excellent customer service. Received my chair within 3 days! They even set it up for me!

Thanks
Lori Pangborn

I looked all over the internet and vitalityweb had the lowest price on a good zero gravity chair - it was significantly cheaper than all the other places I checked. I ordered on a Monday and the item was delivered that Friday (via fedex ground). There was not a shipping charge for this particular item. I did not contact customer service at any time so I can't comment on that but in terms of price and delivery speed this is probably one of the best websites from which I have ever ordered. I was very satisfied with my purchase and the transaction.

TERRIBLE experience with VITALITYWEB!!! Bait and switch merchandising! Their generic label merchandise was substituted for "Rapid Relief" brand hot/cold packs of various sizes. The majority of my order was cancelled without any notification whatsoever. The manager of customer service has not returned my repeated phone calls.