I recently needed to purchase a finance textbook for a night course which I am taking. While not many people necessarily find finance and banking particularly interesting - including the majority of my family members - there were some things which I ...
In the interest of saving money on the outrageous cost of college textbooks, we gave Valorebooks a try last semester (Spring 08). For the most part, we were satisfied with our experience, but some caveats are in order. 1. Check seller reviews before ...
My shopping with ValoreBooks.com was very good. My books arrived at my door in three days. I was very pleased that I did not have to miss any assignments because of lack of books. I will recommend Valorebooks.com to my friends and fellow classmates. The ...
I LOVE ValoreBooks.com. I used coupon code Coupon5 and got 5% off my entire order! Pair that with them already being better quality and prices that ANYWHERE I've found, and it was the best book purchasing experience I've had. What's better, is after I ...
ValoreBooks.com: Had never seen their website before until I was shopping for a certain college book for school. I think that they should advertise more if possible, as this website would be great for college students on a budget. The college books we ...
ValoreBooks.com is a great site that allows smaller merchants to display and sell their books to potential consumers. The books I purchased came from two different merchants, but the site allowed me to make a single payment for the purchase of both ...
Valore Books .Com had the best price on the text book I was looking for and the experiance was great. Very profesional service for sure! I have never used them before this experiance but I will definitly be back next time I need to buy a text book ...
I haven't really seen any reviews where people sold their books to ValoreBooks.com, so I was a little hesitant. My experience is as follows:I went to their site and put the books I wished to sell and their condition.They had a very easy ...
I purchased both a college text book and a workbook required for my Physical Geology course at my local college. I was nervous at first, because the prices were so much cheaper than the new books that were being sold on campus. I did quite a bit of ...
I was in a bind. I had ordered this same textbook from another seller several weeks earlier. The seller, who I had never done business with before, failed to fill the order. It was now three weeks into the semester and needed the book as soon as ...
This is the second time I have ordered from Valore books, as they have become a trusted name in my household for selling text books ect. They are speedy to deliver, and always ship the items as described. I intend to be a repeat customer of Valore books ...
My experience with ValoreBooks.com has been great! They had my book for one third of the retail price, it was in perfect condition and the delivery was very fast. I needed the textbook (World Class Supply Chain Management) for an online purchasing ...
I had an excellent experience with a book I ordered on ValoreBooks.com. I was impressed by the speed and accuracy of my order. I had never heard of the company before and I was worried about ordering a book from a new company. Normally when I order a ...
**************UPDATE! Valore contacted me. They apologized and everything. They were going to resend the book, but I said for them to just give me a full refund since I was so behind in class. They gave me a refund and told me to mail out the messed ...
This is a follow-up to my original review: Literally within less than a day of writing my review "By far worst ever among about 15 prior purchases from other webpages" on this website (see my review from 1/7/08 below) I received an e-mail of apology ...
When shopping and comparing for books, Valore is one of 4 places to search. I would suggest comparing prices at the 4 following sites: Amazon, Ebay, Half, and Valore. Valore may offer a better price than the other sites. I have purchased more books at ...
If you have had iussues with Valore books, read on and see what we can do!These people claim to be affiliated with you. Can you help me? I have sent 8 of the emails that we have exchanged, maybe you can make sense of it for me. They rec'd my textbook ...
I've only used Valore books this once, but i would definitely use by wallawallafu ,Mar 09 '08
I've only used Valore books this once, but i would definitely use them again. Even though I used their standard shipping method which says 7-10 days (business days, which means 2 weeks) I received my book only four days after ordering it. It was an international edition (mine was an India edition) with a completely different cover. But I was relieved that the description I read before buying was true. Everything was the same front to back including chapter order, pictures, exercises, and work problems. The only difference was it was black and white instead of color. I didn't need or care about color and I saved a hundred dollars off what i would've paid for it new at my school. Thanks for the great service!!!
Will order again, great company, thumbs up by coolspot ,Mar 02 '08
Shopping experience was wonderful, everything was as promised and more. The book was in wonderful condition purchased as semi used but would never know it. Was kept informed of order before and after. Very good follow up.Big thumbs up for ValoreBooks.com. Book came without delay and prices were great. Good spot for students, found book that was needed quick and very easy site to use.
Wow these guys ship quickly! I wasn't expecting to receive my book for several days when it showed up on my door step. The book was brand new and exactly what I needed. I would certainly recommend this seller.
Reporting to State Attorney General for Bad Business by TLCforKids ,Apr 20 '07
Fraudulent Experience!! I always order books, music etc. from Half.com and have had great success and timely refunds when necessary. However, I took a chance and ordered a cheaper book from Valore Books. BIG mistake. The book was over $50. Within three days I received notification that my order was shipped and the money was taken from my bank account. Three weeks later, still no book. I sent an email to seller...no response. I sent and email to Valore...no response. I called and talked to a representative who assured me I'd get a refund and email within 48 hours. Four days later I am not surprised to have received neither an email or refund. Then today they had the nerve to send me an email asking me to rate my experience!!! A great example of very poor management. I will never buy here again and am reporting this company to my state Attorney General's Office for bad business. I suggest everyone else do the same in their states.
An intelligent purchase and a great experience as well. by roger61 ,Dec 27 '07
My shopping experience was great. A great service at a grace price. I got the book in a few days and it was almost new and well preserved. The packaging was good, too, since it did not allow anyone to tear the envelope. I am planning to buy again from you guys. Thanks again!
They are not very professional, or honest when selling used books by stumps_ak ,Jan 23 '08
Ordered a book I thought was new, WHen I got the book it was in horrible condition, the binding had wear on it, the front had creases and scratches, pages inside had creases, this book looked to have been abused. When they sold it the book there was no indication that this book had been used. When I asked for a refund they told me "no and that is what I should expect when I buy a used book. i will never do business with this web site again.
!!Very Satisfied/Repeat Customer!! by ddysgirl2003 ,Mar 07 '08
The order arrived within 3 days and it was in the promised condition. My orders always are prompt! I have been ordering with valorebooks for over a year or so and I am always very impressed with their quality and their prompt delivery times.
Fast, Reliable and Cheap! by rickrreed ,Jan 12 '08
This site is awesome! I knocked back my original price tag of $540, for the quarter, down to $110. I will never again buy another book from the overpriced bookstore.
Excellent service and Reasonable prices by tariqspsu ,Feb 04 '08
Excellent service and very reasonable prices. I purchased two books same time and got them within four days. Both books were in great condition and got them before the expected delivery dates.
Horrible experience. Valore was quick to withdraw funds for books that "had shipped" yet one vendor did not place books in the mail for 7 days. 1 of 4 books arrived and is not as described....very worn, torn binding, highlighted....not the typical used book from the campus bookstore.
Good Price, Very Fast Service, Product better than listed, will shop here again!! by msmcq2 ,Aug 13 '08
Very Good Price, Very Fast Service ordered on Sunday had it by Wednesday, Very Pleased with product was listed as "Like New" but it looked NEW NEW to me, will shop there again!!!
NO, horrible, DON'T DO IT. Choose someone else. by redrdnghood ,Jun 08 '08
Do not use them. I purchased 2 books from them. Books where listed as new and it had highlights. Book stated International edition but exactly as the US edition it was not true, information is different. Contacted them via phone and email to no avail. Never got a call back, never got an email back. Attempted to contact the seller with same results, nothing.
Ended up contacting my credit card company and canceling the purchase.
Worse than useless when you waste my time 'In Stock!' is a lie. by excentryk ,Oct 02 '06
Is it really that difficult to tell your computer when a book is no longer in stock? Lazy employees or lousy management -- either way, you've been worse than useless.
I have ordered repeatedly from Valore and have always gotten exactly what I ordered, in the expected condition, and promptly. Never had problems. Highly recommend them.
Unreliable, very dissapointed in their service. by studentadvice ,Aug 29 '09
I don't recommend ValoreBooks.com. I ordered a book through ValoreBooks because of the good ratings I read but I still haven't received the book even after paying for priority shipping. I called customer service and the representatives there are unprofessional and put me on hold to answer a simple questions such as "what is your e-mail address?" Save yourself the headache and go with a different business.
Great prices and excellent customer service. by lilb1123 ,Jun 29 '05
Great prices and excellent customer service. I purchased all of my college textbooks and saved over $100. I will continue to purchase my textbooks from this ValoreBooks.com
Easy to use site, fine group of sellers, good status updates by netmer0 ,Apr 02 '08
Valorebooks.com has a powerful search engine and it was very easy finding the books I needed. There is a good selection of sellers to choose from and there is sufficient space for each dealer to give a detailed account of the item's condition and optional shipping selections. The checkout and status tracking process was functional enough to be useful. At times, the website would hang and require a "Reload" of the webpage to continue. Especially when attempting to leave feedback for a seller.
From my buyer's perspective, this was a very easy transaction. I was fortunate to have purchased from a good seller who was very prompt with shipping. I ordered on Saturday and the product arrived via USPS Media Mail on Tuesday.
The only potential weakness is ValoreBooks.com customer service guarantee, in case a buyer is dissatisfied with his purchase. Essentially they would notify the seller of a buyer's complaint and that ends their liability and involvement. There is no monetary guarantee offered. The buyer is on their own to reach a final solution.
Exceptional Experience for a Picky Buyer by gerg0011 ,Jan 14 '08
Sue was absolutely the best! She knew I needed my book ASAP, and she dropped everything to go down to the post office to get my book out that day! They are the BEST! I have never had such a smooth and exceptional experience. I got my book in 2 days without having to pay a fortune!
Terrible!! Never order books from Valorebooks.com by elizabethrod85 ,Aug 22 '08
I ordered my book two weeks before my class started. Four days after purchasing my book ($100.00 Anatomy book), I received a busted open envelope with no book inside. My local post office stamped the package saying that It had been damaged when they received it. I've been calling and email valore books for about a week and a half about this issue and still I've heard nothing from the company. I start my class in two days and no I am going to have to order my book from school. Terrible service.
Fantastic experience, will use again. by rnirene2007 ,Nov 06 '07
I am a first time user, and believe I will certainly use the site many more times the customer service was great, the follow up on the order was amazing and the prompt delivery was way more than I expected. I was a little doubtful because the price of the books were really low and I thought I might not receive the proper order. I was wrong I received the books in perfect condition and they even had the CD for practice use. I am doing my Masters in Nursing and I will certainly be needing more books, believe me when I tell you I will be a regular user of this site. The attention to my order was excellent, I have purchased from other sites throughout the years , but this site has been the greatest thus far. Keep it up Great job, it's great now days to see such detail and courtesy.
NEVER RECEIVED BOOK! No response from Valore or Seller!!! by jayeehh ,Jun 24 '09
Have not receive my text book and have not heard from either the buyer or the seller about the bogus tracking number on the "shipped" item. Worst nightmare when it comes to ordering online.
valore shipped the wrong book and now refuses to make it right!! by fla_gator ,Jun 22 '08
I have been selling and buying over the Internet for over 7 years.. I am rated at 100% on ebay echanging thousands of dollars..
My experience with Valore Books is the worst I have had !!! I ordered a specific book and was shipped the wrong book.. I requested a refund and got the run around for a month .. and finally no more communication... and of course no refund..
Sadly, I have gotten the shaft, for the first time, doing e-business...
Buyer BEWARE !!!!
Overall satisfied with the service! by elenal ,Jun 21 '08
I am overall satisfied with ValoreBooks.com Online Store. I ordered an International edition of Investment Strategies and Portfolio Analysis for my Finance class. The textbook arrived in about 2 weeks via USPS media mail. This was not a major issue for me as I was getting the book for the next semester anyway. However, If you need your text book urgently, I would advise to order it via priority mail. The condition of the book is as described by the seller. I would recommend the service.
Great order accuracy, fast delivery speed, books come as described on website; overall good service by whitney-maggie ,Jan 05 '08
I really trust ordering from ValoreBooks. I have used this store 3 times, and every time has been a success. My order has never been messed up. The delivery time was very quick. The time that was stated on the site was what it took. I have not had to deal with customer service, but from my other experiences I would assume that it would be satisfactory as well. Overall I have been satisfied with every order I have made with ValoreBooks.
Great service, quick shipping - excellent! by billknopf ,Dec 13 '07
I have purchased two books (separate orders) from Valore Books.
In both cases they shipped the books promptly and kept me informed of the progress of my order. The books were in excellent condition. One was new and the other used. I will definitely buy from them again. Not all booksellers are this good.
Super fast shipping! Book was described as in good condition, but I would rate it as near like new condition, despite it being an ex-library book! Very satisfied with the seller and ValoreBooks.com!
This was a first rate experience, i am very pleased. by victoriaort ,Jul 22 '08
I had an excellent experience with ValoreBooks.com The book arrived in record time and was in excellent condition. All in all I could not be more pleased and would not hesitate to make another such purchase in the future.
I would sure buy again here. I also got 5% Discount by using promotion code " HELLO93 " . I have also sell my some unused books to them, they had pay shipping also i got extra 5% more value of my books with same code when i just enter " HELLO93 "
Very bad. Will not shop there again. by taylor50 ,Dec 12 '08
I ordered a book which was listed as New. In stores, this new book includes 2 CDs. It came without CDs and valore refused to provide them. To get them I will have to pay more than $20 each on top of the book price! Since the book was a gift, I cannot return it. To call this book "new" is false advertising and deceptive marketing.
extremely bad customer service ever... by maudeh ,Sep 11 '07
I ordered a book and waited for nearly a week to get a "order cancelled" email. In the meantime I tried to reach their customer service but NO RESPONSE AT ALL. Basically this is a not-too-reliable site to shop at even though I believe there are still some people who love their shopping experience with it. Strongly suggest those who want to get their books fast NOT TO shop on it.
Beware of valore. You get what you pay for. I ordered a book and payed for priority shipping. After seller claims they shipped I never received product. Seller would not contact me and Valore customer service would not contact me after emailing them. I called my credit card company to get the number to Valore. After calling them, the lady on the phone could not give me any information (basically she knew what I knew) ordered "shipped" on said date. Well she has to now submit to customer service who she could not give the phone number to me. This process takes 48-72 hours to get a response back and then they will decide what action to take. By the way I had to order a new book with the new company shipping overnight (they actually track the status) and will have it before my 3rd class on Monday. Again beware you get what you pay for.
Next semester I will buy all of my college textbooks at valorebooks.com. by rbrannigan ,Nov 13 '07
The order was delivered very fast and the item was in better condition than I expected. The price was great too.. no other site even came close on the price.. Next semester I will buy all of my college textbooks at valorebooks.com.
ValoreBooks.com seller VISABOOKS sold me a book for DOUBLE the price at which the publisher was selling directly to the public. After I became aware of this, and before the book was shipped, I asked the seller to cancel the order, and he did not comply, and stated that hw would charge a 20% restocking fee aside from shipping. Valorebooks appears to side with the seller, and have taken no action on my behalf. They should both be prosecuted for price gouging.
Overall satisfaction. The next time "Valore Books" should be my first choice. by chnazario ,Oct 23 '07
Was a good experience, While I'm looking for the better price I found ValoreBooks. Was the better price compared with the all other companies. I'm very satisfy with customer service, as well. The order was accuracy and overall, my daughter was very happy because she needed the book rush for the English Class at University of Puerto Rico.
I trust Valore Books with my orders 100%. by barbj35 ,Apr 17 '08
I love shopping at Valore Books.I don't even need to go to a book store for books I need on computer graphic programs.
I always shop Valore Books because The prices are unbeatable!!!The condition of the books are perfect.
I am a very satisfied customer!!!
Fast, accurate, Excellent condition, cheap..Great site by nich921 ,Aug 05 '08
I ordered my book on Thursday and it was shipped that day. I received my book on Monday in EXCELLENT condition. And it was cheaper than all the other books I had looked at. I am very satisfied with my transaction and hope to order all my books from this site.
Good experience , would use again by jusluv14 ,Mar 13 '08
I received my book in a very timely manner, everything was correct with my order. The book was in great condition and was listed at a very fair price. I would use this service again without hesitation.
It was an experiment but it worked out alright. by aznliu ,Aug 16 '06
I was skeptic about purchasing the book (since there werent many reviews) but the price was irresistible. Since the price was minimal, I purchased the book on Sunday and they shipped it Monday. I received the book on Wednesday in a priority mail envelope. The packaging was non-existent but the book arrived in good condition. The book is the right one and Im thankful that I found it for sooo cheap and the fact that I didnt get ripped off by them.
Buyer Beware! After the site told me a dozen times that it was incapable of accepting my credit card, I gave up and bought the book elsewhere (a store that had no trouble running my card). However, two days later I received an email saying that they were charging my card and sending me the book! What a scam! This is one store I would not recommend providing your information to.
Absolutely avoid at all costs. D- rating from BBB by atzinger ,Jan 31 '09
Absolutely avoid this company when it comes to buybacks! They quote high prices on books, but then great deceptive when it comes to actually following through. I am still in a battle with them over what they said was an instructor's edition of a book. They do have a policy that says they do not buy back instructor's editions. However, I've contacted the publisher about the book in question and have learned that an instructor's edition was never published! My first three attempts to e-mail Valore all failed, with each e-mail going to a BetterWorldBooks in Indiana. It turns out now that the book Valore stole for me, the supposed instructor's edition now happens to be for sale at BetterWorldBooks in Indiana, available through the Valore Books.com website.
These people stonewall and ignore customers. They have a terrible rating with the BBB as well. Check it out. They may offer 50-75 cents more on a book, but it's not worth it when they pull this type of garbage. We recently sold back books to at least five different places, and Valore was the only one that has pulled this garbage.
Great experience, I will definitely be back, and I have already recommended ValoreBooks.com to classmates! by tonysgirl06 ,Feb 21 '08
ValoreBooks.com has a great variety and makes the shopping experience easy and quick. I saved a TON of money purchasing my textbook here instead of at school. I received my book quickly and in great condition. I will definitely be back next semester! Thank you!
Summary: quick elivery, wrong book, no service, no satisfaction. Nevermore. by jrclay ,Feb 24 '09
Ordered PHYSICAL GEOGRAPHY January 17. Received COLLEGE PHYSICS promptly (for expedited shipping charge). Wrote about problem. Answer, "sold out." Asked about return, no answer. Complained through Paypal, a worthless waste of time, answer, "return it." To them? To shipper? To seller? Who pays for return? No answer. Paypal "sorry about your luck."
Confused, Upset, Did I get ripped OFF? by ewilkinson ,Aug 04 '07
I sent a bunch of books to them to sell to them. That was over a month ago. I recieved an e-mail stating that they had recieved the books and that they would have to check them in before they sent the check. Not even a week later I recieved an e-mail stating that I would be getting my check in the mail within a week. It is now 3 weeks later, so the check is 2 weeks late. I have never sold my books before, so my check is suppose to be about $300. All of the comments or reviews are about buying books from them, does anyone have any comments on selling to them?
Bright and well equiped store to buy from. by barbiedoll99 ,Mar 31 '06
This is a great store to buy from, they have a comprehensive array of books to purchase. It is a bright happy looking site that is easy site to buy from. Fun just to look around.
valore books cheats .dont rely on them by jesusloves321 ,Apr 21 '08
i orederd a book frm this site,n tey delivered me a book of same author. and they never replied to my mails. i suggest u guys dont wast ur money here in valore books.
My business transaction with valore books was horrible i sent them three books and they never sent me a check for any of them they have not returned my calls nor have they returned my emails they are a horrible business that likes to step on college students. As, a financially strugling college student i did not appreciate them ripping me off DONT USE VALORE BOOKS THEY WILL RIP YOU OFF
Great price, vey fast and inexpensive delivery. Pleased! by parkview ,Nov 26 '07
I was searching for a book I need for an appointment the following Tuesday. I searched, came up with ValoreBooks.com, went to their site, and purchased the text I needed at a very reasonable price. I ordered it and had it in time for my appointment. It is great when one is in a pinch and can find a store which can help.
Great service. Cheap books. 5% off with coupon code "PayLess5" by aaron56 ,Sep 25 '07
I used a coupon code "PayLess5" and got 5% off a few used textbooks I found for cheap! The next semester I sold one back and got 5% extra!! Everything went smoothly for me. I would use Valorebooks.com again! Remember to use a coupon code like "PayLess5" so you don't pay more than you need to.
100% satisfied. The service was excellent. by afshinsepideh ,Oct 11 '07
It was very convenient and easy & fast. 100% accurate. I recommend it to all students to save money.I received my book in an excellent shape & professional package. I could also contact with the seller via email and she replied my messages immediately. nothing is more rewarding than getting a good service and doing business with honest people.In valorebooks you can buy all the colleges and universities books and even if they don't have it , they will find the book from other sites. The best part is the money that you save. I save more than $130 on one of my books . You can imagine how much can I save for all my university books? It will be more than thousands. Plus you do not have to go out to find your books. Right at home on your computer you order all your college books .Like I mentioned above I recommend the service to all students. Especially in USA , books are very expensive and I can imagine how much a student will end up spending on books without ValoreBooks.com. Try it once & you will appreciate their service .
very easy to use but the only hitch was that i didnt have a tracking no or id to check the status of my delivery.but i will definitely love to shop again frm valore.
Horrible Customer Service!! by cmdryoda ,Jan 24 '06
If your order has a problem, don't count on valorbooks.com to help. I ordered a book, and it never arrived. Repeatedly contacted the seller with no response. I then contacted valorebooks, and the the only thing they could do was respond with the sellers contact info. Then when I sent an e-mail complaining again, I received a mail delivery error from their servers -- probably didn't want to answer me again. I would expect some kind of refund or inquiry, but they expected me to resolve the situation. Absolutely no help.
Don't Waste Your Time With ValoreBooks by webshoppers ,Aug 16 '06
Don't waste your time with ValoreBooks. They offer books that they don't have in inventory, and it takes them four days just to figure it out and notify you that your order has been cancelled. Order from a reputable book reseller and you'll have your book delivered in your hands in that same four days.
Did not send the pictured book--rip off! by phaine01 ,Jan 18 '09
I ordered a college biology book from ValoreBooks.com. They did not send me the one shown, but a different 'international edition' that was not even supposed to be sold in the US. The access code for the companion website would not work for that reason. It cost $30 to get the access that should have come free with the purchase of a new book. My only option was to pay to ship it back--even though it was their unscrupulous business practices that was the problem. I would not recommend them at all.
Unbelievely low prices and shipping is fast. Prompt customer service. by joy1786 ,Feb 23 '08
Totally hassle free experience! I'm so glad I found this site and heartily recommend it as a resource of first choice!! ValoreBooks.com is the best place to buy student text books. Every possible title is available and the condition of books is excellent.
NEVER ORDER THROUGH VALOREBOOKS by ihatevalore ,Jan 13 '06
Valorebooks is a fraudulent and worthless company. I ordered a book priority mail through Valorebooks for a class and after I had ordered and was billed for the book Valorebooks had sent me a confirmation email saying it was shipped. After 9 days since that time and I have had several conversations with Valorebooks customer service reps, everytime they had told me to just wait until the next day and that the order was shipped and should arrive within the next business day. I am now two weeks into this class, photocopying pages from the text in the library and received this email: "Message From The Seller: We apologize but a computer error caused this order to be confirmed rather than cancelled and refunded as the textbook is sold out. A refund has been initiated. We apologize for any inconvenience.". I contacted the customer service department once again and they held absolutely no accountability for the action, they told me to just get a hold of the seller and basically they could do nothing. NEVER ORDER THROUGH VALOREBOOKS.COM, I had basically the worst experience that could possibly happen with them.
Saved the day for someone burned by amazon marketplace textbook vendors! by rickyx2001 ,Oct 05 '07
I got burned by two separate sellers on Amazon Marketplace for not shipping a used textbook and taking weeks to respond to email inquiries as to when it would ship, causing me to get behind in my class. (You would think ordering a month in advance would be safe.)
So in a rush I used BigWords.com to find my textbook which pointed me to a seller on ValoreBooks.com -- seller "firstclassbooks".
I placed my order on Tuesday and did opt to use the priority shipping, and 4 hours later got an email that the item shipped. Then today (Friday) the item arrived!
So based on this experience I would recommend this seller and ValoreBooks.com who saved the day for me!
Great customer service, speedy transactions, low price, great quality. Highly recommended! by p3pp3rmint ,Jun 30 '08
Shopping at ValoreBooks.com allowed me to find the books I needed at an affordable price. My orders arrived very quickly and in great condition. When I was concerned that I had received the wrong item due to an incomplete product description, the seller was exceedingly polite about the mixup and offered either a full refund or a partial refund to my account if I wanted to keep the book, even though there was no real difference between the Instructor's and Student's Editions. Their understanding was pleasantly surprising, and I found transactions through this site easy and affordable. Highly recommended!
I have purchased and sold many books using ValoreBooks and I have always received great service. My books always arrive sooner than estimated and they are always in perfect condition.
Ordered "A Guide to MySQL" book. Shipped promptly and the condition of the book was excellent. Overall very good experience. Will shop again and recommend to others.
I went to Valore Books website looking for a hard to find programing book that most companies could not tell me if they could even get for me. Not only did I find this book here but it was billed fast, shipped faster and came in excellent condition with no hassles. Valore Books simplified what until then had been a long and difficult process.
I have tried to order three items from ValoreBooks.com in the past couple of months, and two were cancelled. They invited me to leave a comment at Epinions.com when I left positive feedback for the third item, but not when I left neutral feedback for the first two, so ratings here may be biased in favor of ValoreBooks.com.
Beware belated "out of stock" notification and credit card risk by timbersky ,Jun 01 '09
I would not recommend this company. I purchased a book at their online interface and paid with credit card. Ten days later, I received an email that said the book wasn't in stock. Why did it take 10 days to tell me that? It was in stock when I ordered it. Even more worriesome, the day after I ordered the book, fraudulent credit card charges began showing up on my account and my card issuer deactivated the account as a fraud-prevention. I can't prove anything, but it's awfully suspicious, and now I'm without a credit card for 7-10 days until the new one arrives. Luckily, I'm not liable for the charges, but at the very least it's an inconvenience. I'm staying away from this company because of their terrible customer service, and because I don't trust the security of their website.
After receiving a shipment notification, but no tracking number, I was suspicious. Two emails and two phone calls later I am told my book was not shipped 1st Class as requested (and paid for) but rather it had accidently been shipped 4th Class. I was doubly suspicious when the vendor told that, if my book didn't arrive early next week, that I would be issued a refund (!). Really? A vendor willing to ship my book and then refund me for it? Uh huh. A few days later my account showed a refund. Obviously the book was never shipped in the first place and the merchant simply lied to me about it, not once but twice. Three times if you want to count the "Shipment Notification" email.
BEWARE OF THIS COMPANY! They have NO contact phone number (this should be a BIG hint that something's fishy!!!), they have NO way to get problems resolved other than sending an email to a black hole somewhere in cyberspace that is NOT answered. Their subcontractors do not have phone numbers either. I spent two hours trying to find the company that shipped the book out of North Carolina and they just do NOT exist!!
Valore does NOT work to resolve problems. They do not have anyone to expedite issues. They STOLE MY MONEY and DID NOT SHIP WHAT WAS ORDERED. Now I have overpaid $40 and will have to spend another $70 to get what I ordered.
STAY AWAY!! BEWARE!! With this company, you GET WHAT YOU PAY FOR.
The book I ordered arrived within a week to ten days, as promised. I chose it partly because of the low price and condition description. The book was as advertised--used but in excellent condition--and the price was more than reasonable. I received a letter of thanks for my order and a followup e-mail regarding the book's arrival. Can't say as I've ever had such good service from any other online order.
Great value for you buck!!! by awaitingchange ,Aug 14 '08
I was surprised how quickly the book arrived!!! just two (2) days after I ordered it!!!
The book is in like new condition (as described)
Overall I will give the seller 99% satisfaction. The only thing I did not like is that I was told that I will pay for standard shipping and will be given Priority. I paid for Priority and got priority. So...didn't get why would they advertise that the shipping will be at a reduced rate.
Other than that, I was very happy with my purchase. Still got a great deal! Highly recommend!
R. Mitchell
My experience with Valorebooks.com was AWESOME! by sheima ,Feb 12 '08
Shopping at Valorebooks was an awesome experience. I found everything I needed for the best price. I simply placed all of the books I needed into the shopping cart and all of them were there in a speedy four days. I definitely recommend valorebooks.com for any textbook purchases.
This is the first time I shopped at ValoreBooks.com, a friend suggested I give it a try. I needed a school book like yesterday and didn't have a lot of money to spend. I am very glad I listened to my friend. I was very pleased with how quickly my order arrived and how reasonably priced it was. I also received several emails from ValoreBooks telling me the status of my order. When it was shipped and when I can expect it. Customer Service was always made available so I knew I had help if I needed it. But I didn't need any help, the whole process went as smooth as silk. I plan on shopping here again real soon.
Do not sellback to Valore, unless you want to get scammed. by raremoonbeamz ,Jun 17 '09
I sold my textbooks to Valorebooks.com. I neatly packaged them up in a cardboard box, filling any empty spaces with paper. I received a check for less the amount they quoted me. They claimed that not all the books were received. This is quite odd, because they were all in the same box. How can some of the books in the same shipment make it, and another not? I cannot find a telephone number for this company, only an email customer service contact. Would you be surprised that it has been over a month and I still haven't heard back from them? I used Valore books because they quoted me the highest prices, but in the end, they paid me less because they paid me nothing for one book, claiming it was lost. So really, they made money off of me. I would have been better off to go with a company that offered less and would pay me for all my books. They would add up to more in the end.
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