Sort by Rating |
Sort by Review Date |
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
easy and affordable
by infinitygeorge ,Oct 16 '07
very easy to use but the only hitch was that i didnt have a tracking no or id to check the status of my delivery.but i will definitely love to shop again frm valore.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Horrible Customer Service!!
by cmdryoda ,Jan 24 '06
If your order has a problem, don't count on valorbooks.com to help. I ordered a book, and it never arrived. Repeatedly contacted the seller with no response. I then contacted valorebooks, and the the only thing they could do was respond with the sellers contact info. Then when I sent an e-mail complaining again, I received a mail delivery error from their servers -- probably didn't want to answer me again. I would expect some kind of refund or inquiry, but they expected me to resolve the situation. Absolutely no help.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Don't Waste Your Time With ValoreBooks
by webshoppers ,Aug 16 '06
Don't waste your time with ValoreBooks. They offer books that they don't have in inventory, and it takes them four days just to figure it out and notify you that your order has been cancelled. Order from a reputable book reseller and you'll have your book delivered in your hands in that same four days.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Did not send the pictured book--rip off!
by phaine01 ,Jan 18 '09
I ordered a college biology book from ValoreBooks.com. They did not send me the one shown, but a different 'international edition' that was not even supposed to be sold in the US. The access code for the companion website would not work for that reason. It cost $30 to get the access that should have come free with the purchase of a new book. My only option was to pay to ship it back--even though it was their unscrupulous business practices that was the problem. I would not recommend them at all.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Unbelievely low prices and shipping is fast. Prompt customer service.
by joy1786 ,Feb 23 '08
Totally hassle free experience! I'm so glad I found this site and heartily recommend it as a resource of first choice!! ValoreBooks.com is the best place to buy student text books. Every possible title is available and the condition of books is excellent.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
timely
by denverstudent ,Jan 02 '08
I received the product I ordered in precisely the condition advertised in a very timely fashion. I would order from this seller again.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
NEVER ORDER THROUGH VALOREBOOKS
by ihatevalore ,Jan 13 '06
Valorebooks is a fraudulent and worthless company. I ordered a book priority mail through Valorebooks for a class and after I had ordered and was billed for the book Valorebooks had sent me a confirmation email saying it was shipped. After 9 days since that time and I have had several conversations with Valorebooks customer service reps, everytime they had told me to just wait until the next day and that the order was shipped and should arrive within the next business day. I am now two weeks into this class, photocopying pages from the text in the library and received this email: "Message From The Seller: We apologize but a computer error caused this order to be confirmed rather than cancelled and refunded as the textbook is sold out. A refund has been initiated. We apologize for any inconvenience.". I contacted the customer service department once again and they held absolutely no accountability for the action, they told me to just get a hold of the seller and basically they could do nothing. NEVER ORDER THROUGH VALOREBOOKS.COM, I had basically the worst experience that could possibly happen with them.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Saved the day for someone burned by amazon marketplace textbook vendors!
by rickyx2001 ,Oct 05 '07
I got burned by two separate sellers on Amazon Marketplace for not shipping a used textbook and taking weeks to respond to email inquiries as to when it would ship, causing me to get behind in my class. (You would think ordering a month in advance would be safe.)
So in a rush I used BigWords.com to find my textbook which pointed me to a seller on ValoreBooks.com -- seller "firstclassbooks".
I placed my order on Tuesday and did opt to use the priority shipping, and 4 hours later got an email that the item shipped. Then today (Friday) the item arrived!
So based on this experience I would recommend this seller and ValoreBooks.com who saved the day for me!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Great customer service, speedy transactions, low price, great quality. Highly recommended!
by p3pp3rmint ,Jun 30 '08
Shopping at ValoreBooks.com allowed me to find the books I needed at an affordable price. My orders arrived very quickly and in great condition. When I was concerned that I had received the wrong item due to an incomplete product description, the seller was exceedingly polite about the mixup and offered either a full refund or a partial refund to my account if I wanted to keep the book, even though there was no real difference between the Instructor's and Student's Editions. Their understanding was pleasantly surprising, and I found transactions through this site easy and affordable. Highly recommended!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Total Satisfaction
by howell1430 ,Jan 03 '08
I have purchased and sold many books using ValoreBooks and I have always received great service. My books always arrive sooner than estimated and they are always in perfect condition.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Very pleasant experience
by tariqamin ,Jan 11 '08
Ordered "A Guide to MySQL" book. Shipped promptly and the condition of the book was excellent. Overall very good experience. Will shop again and recommend to others.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Good job!
by lyn77 ,Jan 02 '08
The delivery is super fast! Books are in good condition! Good customer service! I'll buy books from you next time! Thank you very much!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
A pleasure.
by blackhawkdoc64 ,Mar 20 '08
I went to Valore Books website looking for a hard to find programing book that most companies could not tell me if they could even get for me. Not only did I find this book here but it was billed fast, shipped faster and came in excellent condition with no hassles. Valore Books simplified what until then had been a long and difficult process.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Orders are often cancelled
by caesura ,Oct 01 '07
I have tried to order three items from ValoreBooks.com in the past couple of months, and two were cancelled. They invited me to leave a comment at Epinions.com when I left positive feedback for the third item, but not when I left neutral feedback for the first two, so ratings here may be biased in favor of ValoreBooks.com.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Beware belated "out of stock" notification and credit card risk
by timbersky ,Jun 01 '09
I would not recommend this company. I purchased a book at their online interface and paid with credit card. Ten days later, I received an email that said the book wasn't in stock. Why did it take 10 days to tell me that? It was in stock when I ordered it. Even more worriesome, the day after I ordered the book, fraudulent credit card charges began showing up on my account and my card issuer deactivated the account as a fraud-prevention. I can't prove anything, but it's awfully suspicious, and now I'm without a credit card for 7-10 days until the new one arrives. Luckily, I'm not liable for the charges, but at the very least it's an inconvenience. I'm staying away from this company because of their terrible customer service, and because I don't trust the security of their website.
Read more
|