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Venting Direct.com

Venting Direct.com

Overall service rating:  Store Rating: 2.5
Reviewed by 24 customers
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Showing 1-16 of 16 reviews    
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Overall Rating:Store Rating: 1.0
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I will NEVER shop here again

by foracco, Feb 8, 2008 Rated a Somewhat Helpful Review by the Epinions community
It was a nightmare shopping with Venting Direct. I should have steered cleared and run the other way when I saw these reviews but got lured in by their marketing department and their hollow promises. My bad experience started when I requested an upgrade ...
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Overall Rating:Store Rating: 1.0
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BAD, BAD BUSINESS- SAVE YOURSELF THE HEADACHE- DON'T ORDER FROM THIS COMPANY!!!!!

by ormf, Jan 3, 2006 Rated a Somewhat Helpful Review by the Epinions community
The worst on-line shopping experience I have ever had. Actually, it was the worst customer service I have ever received from any company at any time. Venting Direct should be banned from doing business. Their company's policies border on being ...
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Express Reviews
Overall Rating:Store Rating: 5.0
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overall a good experience, I would order from here again.
by carlfrench,Dec 11, 2007
(Show)
I found what I was looking for, and also found the people that I talked to to be very friendly and knowledgeable. Delivery was a little slow, but I ordered Thanksgiving week. I had questions about installation and got the help I was looking
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Overall Rating:Store Rating: 1.0
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Do not do business with ventingdirect. Do not buy Kobe range hood.
by jinrich123,Sep 5, 2011
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Originally I had positive experience with ventingdirect when I ordered a Kobe range hood from them. However, after using the range hood for severl month, oil started to dripping from the control buttons. I wrote an honest review for the Kobe range hood.
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Horrible service and response.
by avidshopper77,Apr 27, 2010
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HEED THE WARNINGS - DO NOT DO BUSINESS WITH THIS COMPANY!!This company has inconsiderate, unresponsive customer service, and an incompetent online tracking system.  I would also NOT recommend KOBE products.  Ordered a rangehood, it arrived
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great selection, easy to order, but downhill from there
by pomoxis,Jul 23, 2009
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I ordered an Air King range hood on June 7. Ventingdirect.com charged my card that day, without having inventory in stock. Today is July 23, still not in stock. The company only emails updates on order status in response to my phone inquiries. (You would
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the worst ever, but the last
by therapygame,Apr 11, 2009
(Not Yet Rated)
I order a range hood from this company and the product was deffective, broken, had missing pieces etc, after sending pictures, endless calls, and e-mails (3 Weeks process) I still don't get my money back not even an order to return the product, I'm stock
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BUYER BEWARE: returns are difficult and will cost you dearly.
by macleodcarre,Mar 11, 2009
(Not Yet Rated)
I purchased a wooden Fujioh hood in the incorrect size and attempted to return it . In the meantime I purchased the same one in a slightly larger size to fit my application. Venting Direct took nearly 5 months and numerous phone calls from me to get them
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Venting direct charged my credit card but no tracking number???
by hengone,Dec 6, 2008
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Please do not shop this online store. I placed and order on 11/20/2008 and my credit card was charged on 11/23/2008. As of today, I have not receive any tracking number. I went to the website and said  backorder will be delivery on 12/05/2008. But
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Terrible, one of the worst online experiences ever
by ncoffing12,Nov 5, 2008
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Horrendous, I ordered, a week later they said it'd take a few weeks to ship, I cancelled, they still shipped the product, 1 month later it showed up at my door.  I refused the product.  Called and requested a refund, it was never processed, 2
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Return Cost as Much as the Sale Price
by parnellsf,Sep 23, 2008
(Not Yet Rated)
I bought an $80 medicine cabinet - a good deal compared with anyone else online and, when it arrived, it came as a box within a box with plenty of packing so that the mirror would not be damaged. Unfortunately, my wife didn't like it, and I had to return
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DISASTER--that's all I can say.
by hollye05,May 10, 2008
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I have never had a worse shopping experience!!!! We ordered a medicine cabinet to replace the one we broke. They shipped us one with a broken mirror. We called to have it replaced. They sent us another broken one. So do you think that the 3rd time
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VERY BAD. DO NOT WASTE YOUR TIME!
by cbr_929rr,Sep 29, 2007
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Ordered over the phone. Had to go through the online products page to guide customer service to the right part. Customer service lied about availability. Charged my card when they took the order but the product never arrived even after 10 days and the
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Don't waste your time!
by kfitzgib,Jul 30, 2007
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This has absolutely been the worst online shopping experience I have ever had. I order a Fedders air conditioning unit. Once it arrived, it appeared to be in good condition, but I installed it and noticed that it wasn't cooling air at all. I contacted
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I would recommend that you not waste your time by ordering with this company.
by dwheeler00,Sep 14, 2005
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I too ordered an Air King range vent from Venting Direct through Amazon.com. I also received notice that the order was canceled because the actual cost was higher than advertised. The price is still advertised here at shopping.com and amazon.com at the
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They are a bunch of crooks and should be banned from selling on-line.
by snookered18,May 20, 2005
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After I ordered an Air King range vent from Venting Direct by way of amazon, I received notice that the order was canceled and that the actual cost, if I still decided to buy it, was $90.00 more that the price stated. This is classic bait and switch. I
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Showing 1-16 of 16 reviews  

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Showing 1-11 of 11 surveys    
Date Rating
Overall Rating:Store Rating: 5.0
 
Feb 15, 2010
(Show)

Good Product at the right price !!!
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Overall Rating:Store Rating: 5.0
 
Nov 5, 2008
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Great service, will definitely shop there again
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Overall Rating:Store Rating: 4.0
 
Aug 20, 2008
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Product arrived in good condition. Very fast.
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Overall Rating:Store Rating: 4.0
 
Aug 17, 2008
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Good selection of products and a fair price
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Overall Rating:Store Rating: 4.0
 
Jan 31, 2008
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Web site was good, experience was good.
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Overall Rating:Store Rating: 4.0
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Sep 7, 2005
(Not Yet Rated)

accurate order fill and fast free shipping. web site easy to navigate. would...
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Overall Rating:Store Rating: 5.0
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Sep 7, 2005
(Not Yet Rated)

Would recommend to others. Customer servie was the best part of my...
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Overall Rating:Store Rating: 4.0
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Aug 22, 2005
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Ability to find/cross reference part good. Vendor shipping and handling VERY...
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Overall Rating:Store Rating: 4.0
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Aug 14, 2005
(Not Yet Rated)

It was all...
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Overall Rating:Store Rating: 4.0
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Jul 11, 2005
(Not Yet Rated)

They carried the product that was not available at stores near me, had good...
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Overall Rating:Store Rating: 4.0
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Jun 27, 2005
(Show)

I found what I was looking for relatively easy. The purchase was also easy.
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Showing 1-11 of 11 surveys