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by trtennant, Jul 25 '11
I ordered a simple shower kit and ring for a clawfoot tub from this company on July 7, and was billed the same day. It's now July 25, and despite the invoice stating that the item would be shipped within 5 business days, I haven't received a ...
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by jonith, Jul 21 '11
Worst experience I've ever had ordering something online. Avoid Vintagetub.com.Products ordered June 12 2011, including tub with faucets, 2 sinks, and faucets for the sinks.Made arrangements to have product delivered week of July ...
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by richellen, Jan 26 '11
I ordered clawfoot tub package. I received a phone call to answer my e-mail about a 5% discount that was offered if you bought both the tub and required plumbing. I was told that I would receive the discount and that the tub was in stock in ...
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by jerseejo2, Nov 13 '09
Stay away!I ordered a tub package on October 5th by phone, I needed to be sure that it was delivered the last week of October, no later than November 2nd. No problem! And they charged my credit card the same night.November 2...no tub, ...
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by afire, Oct 20 '09
I purchased a pedestal sink and base from Vintage Tub & Bath on August 3, 2009. The base arrived in one piece but the sink was badly broken. I called Vintage and they sent a second sink, which also arrived broken!I called their very nice ...
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Wonderful post-purchase customer service
by wardlegrey ,Jan 14 '12
Great service. I had an addition constructed just over five years ago that included a new master bath. Just about everything from tub, sink and plumbing fixtures came from them. But because my contractor never gave me any of the receipts - despite many
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A + service and product.
by bobbyburke,Oct 20 '11
I ordered a copper sink in April 2010, Strom Faucet, Belle Forret shower fixture, pill box antique reproduction toilet and lighting.All came on time and only 1 item was damaged. The pill box toilet had a crack, I called, they sent another, and I
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No problems..
by spur4life,Aug 19 '11
Ordered a bathroom sink faucet for shipment to Canada. Faucet arrived about 2.5 weeks later with no problems. Would definitely order from Vintage
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Very Poor and dishonest performance
by hicks3456,Aug 15 '11
I purchased a vanity and countertop from Vintage Tub and Bath. The sales person convinced me to purchase one of their faucets. Ended up spending $911. It would not fit the sink I bought with it. I contacted them and they said to send it back. I did and
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Terrible, Terrible- Don't even bother.
by blu62,Mar 29 '11
Stay away from Vintage Tub and Bath. They do not care if you get your order or not when they promise. My order was supposed to ship within 2 days, it did not. They charged my credit card, but failed to mention the item I ordered
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Horrible
by lucyisfuzzy,Mar 04 '11
Ordered a $700 sink that arrived damage and they refused to replace it even though Vintage Tub and Bath (after receiving the pictures) admitted that it arrived damaged. Vintage Tub and Bath gave us the run around blaming the shipping
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Excellent Customer Service Person
by countryjeff,Jan 20 '11
In dealing with their customer service department I had the pleasure of dealing with someone name Sharon. She went above and beyond to help me out. It was a pleasure to find that there are still people willing to help you and that are pleasant and
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Impressed
by drewthepuck,Jan 03 '11
After a slight hiccup VTB responded professionally and overnighted a new product to me as soon as they realized there was a problem. A good product, reasonable service, kind of expensive
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Very pleased
by bbetv,Jul 09 '10
We bought 2 warmrails towel warmers and , though we have not installed them yet, they came quickly , well wrapped, and with all parts. The shipping was quick, even to Canada. My questions were answered in a timely and informative fashion. I would
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Aug 22 '11
Im always reluctant to purchase things on the internet.However we did call in...
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Aug 15 '11
The shopping experience was great. Vintage Tub & Bath have a wonderful...
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Aug 12 '11
Best price found. Very responsive to submitted order. quick efficient shipping....
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Aug 11 '11
Very pleasant
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Aug 09 '11
The process of finding my desired product was easy, ordering was simple and I...
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Aug 07 '11
Quality product. Good selections.
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Jul 18 '11
this turntable was a gift for my 83 yr old friend. She has dozens of opera...
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Jun 30 '11
This wasn't my first purchase - and I will shop here again.
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Jun 28 '11
Once again, Vintage Tub came to rescue while fixing needed remodeling issues...
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Mar 01 '05
They had what I needed, and it was the best price I could find. Those two...
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