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by kokomo-, Mar 13, 2013
Rated a Somewhat Helpful Review by the Epinions community
everyone beware and stay away from this company. we were so excited to have a new claw foot tub installed for our newly remodeled bathroom until the contractor and plumber's tried to get this tub assembled and realized that some hardware and brackets ...
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by trtennant, Jul 25, 2011
Rated a Somewhat Helpful Review by the Epinions community
I ordered a simple shower kit and ring for a clawfoot tub from this company on July 7, and was billed the same day. It's now July 25, and despite the invoice stating that the item would be shipped within 5 business days, I haven't received a ...
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by jonith, Jul 21, 2011
Rated a Somewhat Helpful Review by the Epinions community
Worst experience I've ever had ordering something online. Avoid Vintagetub.com.Products ordered June 12 2011, including tub with faucets, 2 sinks, and faucets for the sinks.Made arrangements to have product delivered week of July ...
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by richellen, Jan 26, 2011
Rated a Somewhat Helpful Review by the Epinions community
I ordered clawfoot tub package. I received a phone call to answer my e-mail about a 5% discount that was offered if you bought both the tub and required plumbing. I was told that I would receive the discount and that the tub was in stock in ...
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by jerseejo2, Nov 13, 2009
Rated a Helpful Review by the Epinions community
Stay away!I ordered a tub package on October 5th by phone, I needed to be sure that it was delivered the last week of October, no later than November 2nd. No problem! And they charged my credit card the same night.November 2...no tub, ...
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by afire, Oct 20, 2009
Rated a Helpful Review by the Epinions community
I purchased a pedestal sink and base from Vintage Tub & Bath on August 3, 2009. The base arrived in one piece but the sink was badly broken. I called Vintage and they sent a second sink, which also arrived broken!I called their very nice ...
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by jetbluefan1, Mar 26, 2006
Rated a Very Helpful Review by the Epinions community
What makes a house a home? That’s a tough question. To me, a home is created when loved ones live in it, family and friends visit, something delicious is cooking in the oven, and there’s not a single aspect that you’d rather change. In my wife’s new ...
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Worst experience I've ever had and products delivered damaged twice.
by mrwmag,Feb 4, 2013 (Show)
Do not order anything from this company. Ordered a vanity and mirror and it arrived damaged. 1 month later they shipped replacement items (I still held the original) despite about 20 phone calls and emails chasing it. The replacement items arrived
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NO RESPONSE NO EXCUSE
by pasadena5467,Nov 6, 2012 (Show)
Two months ago ordered a stove and hood combo. The hood came with an obvious hole cut into the side of the box and further exam showed hardware items were missing. At first, I was promised items would be replaced. Had quick email
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Good Service
by tony42,Oct 24, 2012 (Show)
Great Products have ordered from them twice and love my new shower curtains. They have some of the lowest prices around. Very Happy. I would order from them
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Great customer service
by cathyy,Oct 16, 2012 (Show)
Their customer service is AWESOME!!!! I ordered a vintage pedestal sink and when they were delivered, the pedestal came broken, but the top sink was fine. I filled out their claims form (they email you clear instructions on what to do if your items
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Frustrated customer
by zeebra74,Aug 21, 2012 (Show)
Lost money, paid $59 for the item to return it back paid $56, no assistance from the Customer Service whatsoever. I will never shop with them
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This was a horrible experience--BEWARE!!!
by tjgoyne,May 29, 2012 (Show)
Very unhappy with this service. Took over 10 days to arrive. I refused item and was charged $34 for return, then they took a $60 restocking fee out. Very incompetent customer service department. Horrible experience, I will never buy online again except
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REFUSE TO REFUND YOUR MONEY
by tracielyndy,Mar 30, 2012 (Show)
I ordered the wrong size faucet and didn't open it and mailed it back as it was sent. They refuse to give my money back stating it was scratched and I can donate it to them.DO NOT BUY FROM THEM! THEY LIE, CHEAT and STEAL from the
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Never seen worse customer service.
by scott205,Feb 22, 2012 (Show)
Horrible experience. Received a defective tub, and Vintage claimed they would replace it, but we would have to pay for shipping. Later Ilearned they had already shipped a replacement (at their cost), but sent it to the wrong state! Again, they said I
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Wonderful post-purchase customer service
by wardlegrey,Jan 14, 2012 (Not Yet Rated)
Great service. I had an addition constructed just over five years ago that included a new master bath. Just about everything from tub, sink and plumbing fixtures came from them. But because my contractor never gave me any of the receipts - despite many
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A + service and product.
by bobbyburke,Oct 20, 2011 (Show)
I ordered a copper sink in April 2010, Strom Faucet, Belle Forret shower fixture, pill box antique reproduction toilet and lighting.All came on time and only 1 item was damaged. The pill box toilet had a crack, I called, they sent another, and I
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No problems..
by spur4life,Aug 19, 2011 (Show)
Ordered a bathroom sink faucet for shipment to Canada. Faucet arrived about 2.5 weeks later with no problems. Would definitely order from Vintage
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Very Poor and dishonest performance
by hicks3456,Aug 15, 2011 (Show)
I purchased a vanity and countertop from Vintage Tub and Bath. The sales person convinced me to purchase one of their faucets. Ended up spending $911. It would not fit the sink I bought with it. I contacted them and they said to send it back. I did and
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Terrible, Terrible- Don't even bother.
by blu62,Mar 29, 2011 (Show)
Stay away from Vintage Tub and Bath. They do not care if you get your order or not when they promise. My order was supposed to ship within 2 days, it did not. They charged my credit card, but failed to mention the item I ordered
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Aug 22, 2011 (Show)
Im always reluctant to purchase things on the internet.However we did call in...
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Aug 15, 2011 (Show)
The shopping experience was great. Vintage Tub & Bath have a wonderful...
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Aug 12, 2011 (Show)
Best price found. Very responsive to submitted order. quick efficient shipping....
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Aug 11, 2011 (Show)
Very pleasant
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Aug 9, 2011 (Show)
The process of finding my desired product was easy, ordering was simple and I...
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Aug 7, 2011 (Show)
Quality product. Good selections.
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Jul 18, 2011 (Show)
this turntable was a gift for my 83 yr old friend. She has dozens of opera...
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Jul 10, 2011 (Show)
some components were received dented from transport. I contacted the...
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Jun 30, 2011 (Show)
This wasn't my first purchase - and I will shop here again.
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Jun 28, 2011 (Show)
Once again, Vintage Tub came to rescue while fixing needed remodeling issues...
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Mar 1, 2005 (Show)
They had what I needed, and it was the best price I could find. Those two...
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