If you are going to buy a plasma TV, buy it from Visual Apex. Inc. I now know the reason they qualify for 5 stars. After months of investigating, I chose Visual Apex partly due to their having a great price, partly due to the conversations I had with ...
These guys were outstanding!!! I spent months searching for my plasma. Not only researching features/functionality for the best unit in my price range, but also scanning through all the online crap and personal opinions AND online stores. Many of them ...
After evaluating all of the sources for a Panasonic HD plasma unit that I could find, I settled on Visual Apex as the best combination of price and user satisfaction. I had computed the price including shipping before I called to place my order and the c ...
Visual Apex is easily one of the best merchants on the Internet. After months of research I finally decided upon a Panasonic PL-L500U projector, but still was not sure what to do about a screen. Visual Apex offered a package deal for the two for less ...
I reently purchased my second Panasonic Plasma TV from Visual Apex - within the past year. I was originally hesitant to make such a large purchase for a product I had never seen over the internet. A friend recommended Visual Apex to me and after ...
After reading numerous reviews of plasma vendor horror stories including hard sell, bait and switch prices and difficult returns, I stumbled onto Visual Apex. The reviews looked good but would the service hold up? I decided to call a couple of times to ...
I placed an order with Visual Apex for a Panasonic PWD6UY (42" ED plasma) monitor in late December 2003. During this time, retailers nationwide were experiencing sporadic supplies of this unit from Panasonic. As a result of the short supply and long ...
After researching tons of praises on Web about Panasonic's new LCD projector (PT-AE700U), I was ready to buy. But, wasn't sure how the 2X zoom lens would fill a screen in our 17 foot wide family room. I opted to use their 800 phone to see if indeed a ...
I purchased a Panasonic TH-42PWD8UK 42" EDTV Plasma screen from Visual Apex in 2005. I reviewed the Panasonic plasma screen in March of 2005 (giving it rave reviews!). I did not know Visual Apex was listed on Epinions so I did not write a review of their ...
I had never used Visual Apex prior to this experience so I was a little leery using them for a two thousand plus dollar purchase. An amazing amount of website stores are real hazy regarding a physical address which I think seems a bit shaky. Visual Apex ...
On 5-20-07 (after much research) I decided to order a Sanyo PLV-Z5 projector for my home theater project. I shopped online for the best price and finally chose Visual Apex which I had found from a link on the AVS Forum. I was a little anxious ...
I recently purchased a Panasonic Projector AE-3000U from Visual Apex, and in all respects, the service provided by this company was absolutely exemplary, as has been my experience in the past.Before I go further, I might mention my qualifications ...
I am not sure where to start. I am utterly astonished at the quality of service delivered by Visual Apex. I had been shopping for a television for many months and finally zeroed in on this store because they had some of the best pricing available for the ...
I had been in the market for a DLP HDTV now for a while but money prohibited it. Due to some good luck I was finally able to get my TV. Because of my price limitations I was diong a LOT of research online about the model TV that was best for me, as ...
Excellent customer service. Only problem was with DHL that delivered the order. DHL made an appointment and never showed up. Called their customer service, and they set up an after hours delivery for the same day. Read more
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Jun 16 '04
it was one of my best online shopping experiences Read more
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Jun 17 '04
no difficulties at all, item earlier than expected, perfect condition. Read more
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Sep 01 '04
Visual Apex Rocks! My plasma arrived in a perfect box, but the glass was shattered. I called VA and their first response was one of genuine sympathy for my disappointment, followed by immediate action to get me a replacement ASAP. They also arranged to pick up the damaged one at the same time. Real people - real customer service. I wouldn't hesitate to recommend VA to anyone! Read more
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Aug 28 '04
Great. I ordered something with overnight delivery, and it was at my door the next day by 9am. The package was in brand new shrinkwrapped condition (as expected). Read more
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Nov 01 '04
Easy to use website. Product was shipped immediately and showed up just a few days later in perfect condition (probably partly due to the fact that it was triple boxed). Read more
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Nov 01 '04
Excellent customer service, though overall price could have been better. A great choice when making online purchase(s) that have the possibility of damage during shipping, as the customer service and return policies are top notch. Come down in price just a bit, and Visualapex would likely have so many customers, that they'd be backordered for months! Read more
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Nov 01 '04
Great customer satisfaction. Exceeded my expectations Read more
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Aug 09 '04
placed web order and got confirmation email shortly after. Received email when product shipped. Product showed up on time and in good condition. Read more
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Aug 11 '04
Customer service, delivery and tracking of order are excellent. Except I did not get the DVD player as a free gift for my order as advertised. When I called the company about my free gift, I was only told that the free gift had run out. Read more
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Apr 04 '05
The only conflict that I had with this company is that they require the shipping address to be the same as the billing address. Overall, they were helpful and had excellent tracking due to the excellent service that UPS provides. Although one item was shipped with Fedex and the tracking was horrible. Read more
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Apr 08 '05
Very courteous and helpful salesperson. A truly pleasant experience. Read more
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Oct 23 '04
I recieved excellent service from Visual Apex, my transation was completed within a day and the product was shipped immediatly. I will gladly shop there again. Read more
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Jul 10 '04
Very nice to deal with and knowledgable about their products. Fast, professional service with my on-line order. Read more
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Jul 16 '04
Excellent service. One of the few online stores that is also a Panasonic authorized dealer. Way cheaper than buying from a brick-and-mortar store. Read more
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