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by jenx42 , Mar 31 '09
I placed an order with VitaCart on 3/6. A message was left at my home five business days later that an item in my order was out of stock. Of course this was not indicated when I placed the order. The only option given was to call back within two days or ...
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Terrible service, still have not received my order
by urgrad05 ,Dec 27 '08
Am VERY disappointed with this company. I placed my order 5 days ago. The item has not shipped, I do not have a tracking number, and the customer "service" department will not return my phone calls. I don't understand how such a terrible company keeps a customer base.
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Disappointed - Pile Away did not work for my hemorrhoids
by lingerfick ,Feb 04 '05
Great customer service and smooth order process, but product did nothing for me. Had hoped it would take care of my hemorrhoids, but didn't work.
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HORRIBLE! DISAPOINTED!
by djjogger ,May 19 '08
I ORDERED VITS ON SAT. THEY DID NOT SHIP THEM OUT TILL THE FOLLOWING WED, AFTER I ASKED THEM TO SHIP ASAP.
I PAID $7.00 SHIPPING ON A $23 ORDER AND IT TOOK OVER 10 DAYS TO ARRIVE AT MY HOME.
I WILL NEVER ORDER FROM THIS COMPANY AGAIN.
WHEN I COMPLAINED VIA E-MAIL, THEY SAID I NEEDED TO ADD AN EXTRA $10 FOR OVERNIGHT SHIPPING.
THEN OFFERED ME A "DISCOUNT" ON MY NEXT ORDER.
NEVER AGAIN!!!!!!
VERY,VERY, DISAPOINTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Shipping is terrible.
by markbenson ,Oct 11 '08
You have to wait and wait and wait for your order to ship out!!!!!! Plus, I notice that to balance out the bad reviews someone, I wonder who, stuffed the reviews.
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Dec 11 '08
Lots of products to choose from.
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Oct 23 '08
Nice web site
easy to find product
thought shipping was a bit high -- that might stop me from shopping there again
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Jul 28 '09
Great place to purchase products!
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Aug 01 '07
Have only used them once with success, having had bad experiences with two other overseas pharmacies. But my second order does not seem to have been processed now over a week since I placed it with no communication as to why my order has not been despatched or the reason for the delay. Once again, I am going to have to chase a company!
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Oct 19 '09
My products were delivered quickly and with no complications or delays.
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Aug 03 '07
Product and service were fine. Shipping cost was maybe a little high.
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Dec 01 '07
Good people, nice site, to TRUST
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Apr 01 '09
Thank them very much, it was a nice experience to purchase via them!
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Nov 13 '08
there was no mention of the express shipping price.
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Jan 11 '10
Fantastic Service, I will be looking at the cost of other products to order in the future!
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Jan 23 '08
great
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May 07 '09
variety of products ... fast service
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Apr 28 '09
I like the website
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Mar 02 '05
Satisfactory & prompt completion of order.
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Jan 31 '05
Not much to say, except it was very painless. The items were easy find, the price was great, and ordering was secure and easy. Also, the items were delivered on time. I would definitely shop at Vitacart again.
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