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Wards

Wards

Overall service rating:  Store Rating: 4.0
Reviewed by 2243 customers

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Showing 1-12 of 12 reviews    
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Overall Rating:Store Rating: 1.0
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Buyer beware -- Wards "under water"!

by , Jul 8, 2008 Rated a Helpful Review
Buyer beware -- I ordered from Wards.com, but consumers should be aware that both Charles Keath and Wards are owned by the same company (same address, virtually the same website, etc.). I placed an order on 6/24/08 for some Halloween decor items that ...
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Overall Rating:Store Rating: 1.0
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POOR BEYOND BELIEF - THIS IS NOT A GOOD ONLINE RETAILER!

by , Nov 21, 2006 Rated a Very Helpful Review
On Nov. 9 I ordered curtains and the online system provided me with an "estimated arrival date" of Nov. 17. On Nov. 17, the merchandise did not arrive & I checked the weblink and found that the order status had not been updated; I called & found the ...
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Overall Rating:Store Rating: 1.0
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Don't shop here

by , Jan 11, 2006 Rated a Helpful Review
What a sad terrible shopping experience it has been with Wards.com. I cannot tell people enough and loud enough to stay away from this store! I ordered my product in the Middle of November. The product did not arrive for another 3 weeks, when it did ...
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Overall Rating:Store Rating: 1.0
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WORST EVER! NO REFUND YET!? BEWARE
by ,Sep 8, 2008
(Not Yet Rated)
Placed order on 7/03/08 totaling $99.92. Got order confirmation and shipping confirmation by email. Two weeks later, my items have still not arrived. I called. Customer service said my items were damaged by mud due to a flood in Iowa. I would be
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Overall Rating:Store Rating: 1.0
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Worst company I have ever dealt with.
by ,May 16, 2008
(Show)
Terrible company. Do not order from them. I ordered a breakfast nook, they sent the wrong color bench 3 times then after I returned last bench, they never reshipped. I am out over $1000. I am filing a lawsuit in Colorado Court but having great difficulty
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Overall Rating:Store Rating: 1.0
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not shop again at Montgomery Ward
by ,Jan 30, 2007
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I bought a corner nook set from them on 10/17/06 now is 01/30/07 I still didn't received it. first they send me a damaged table, then they send me a refurbished one with missing parts (though I pay for a new one) then I have to call them each day and
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Overall Rating:Store Rating: 4.0
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Very pleasant experience.
by ,Dec 21, 2006
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my experience with Wards Online Store was very satisfactory. I received my purchases in less time than noted.My order was accurate and I found customer service very helpful.
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Overall Rating:Store Rating: 1.0
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A Disappointing Waste Of Time- They Don't Care
by ,Dec 16, 2006
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I wish I had read these reviews before placing my order for a corner kitchen nook- estimated arrival date Dec. 13th. On Dec. 13 I called trying to track my order, but all they would do is tell me they would call back in 2 days with the information. And
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Never order from Montgomery Wards. Customer service representatives are not competent.
by ,Nov 28, 2006
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I will never shop on line at Montgomery Wards. I was approved for credit with 25% down. I sent my order with my check for $71.00. I called to confirm whether my check and order was received and was advised that my credit was not approved. I asked why
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Overall Rating:Store Rating: 1.0
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Confusion and Anger
by ,Oct 26, 2006
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The customer service and management staff were very rude! The staff advised they did not have a corporate office to file a complaint! I have filed a complaint with the Better Business Bureau. I received an average of 2 calls per day from this store
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The worse customer service I have ever received
by ,Jul 26, 2006
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The worse customer service of any company I have ever received. I ordered a rug that was sent to a wrong address--not sure who's at fault for the address being incorrect on package. I have made 5 phone calls to wards as of today and have been lied to
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The wards.com online store should be avoided at all costs.
by ,Mar 2, 2006
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The wards.com online store should be avoided at all costs. I ordered a $400 table with another $100 for shipping back in December and still don't have the complete set. The order original came on time (early Jan) but was very badly damaged. I
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Showing 1-12 of 12 reviews  

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Showing 1-15 of 2,232 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Date Rating
Overall Rating:Store Rating: 1.0
 
Sep 19, 2008
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I have never recieved the merchandise. I tried to e-mail to find out why and...
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Overall Rating:Store Rating: 1.0
 
Sep 4, 2008
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I waited almost 2 months and never heard anything. I contacted them and they...
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Overall Rating:Store Rating: 1.0
 
Aug 28, 2008
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I ordered a bed headboard about a month ago and received a confirmation. Then...
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Overall Rating:Store Rating: 3.0
 
Aug 27, 2008
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We ordered in July with an expected shipment/ delivery of 8-14-08; haven't...
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Overall Rating:Store Rating: 4.0
 
Aug 26, 2008
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They had a good selection of daybed sets which are hard to find. The only...
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Overall Rating:Store Rating: 2.0
 
Aug 24, 2008
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I never received my item. It has now been canceled by them & can not reach them...
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Overall Rating:Store Rating: 1.0
 
Aug 24, 2008
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I placed an order for the above items and received an e-mail stating they were...
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Overall Rating:Store Rating: 1.0
 
Aug 20, 2008
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DO NOT BUY FROM THIS MERCHANT. When I ordered, I was told that my items would...
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Overall Rating:Store Rating: 1.0
 
Aug 20, 2008
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I understand that you were in a terrible flood and I am sorry. But if you do...
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Overall Rating:Store Rating: 1.0
 
Aug 20, 2008
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My confirmation said the table would be delivered by August 15. It is now...
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Overall Rating:Store Rating: 1.0
 
Aug 20, 2008
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I made my initial order and it was delivered perfectly, and I gave Ward's and...
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Overall Rating:Store Rating: 1.0
 
Aug 19, 2008
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Wards cancelled my order without explanation. Their customer service telephone...
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Overall Rating:Store Rating: 2.0
 
Aug 17, 2008
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they are moving to the swiss colony company im hopeing it will resolve my...
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Overall Rating:Store Rating: 1.0
 
Aug 16, 2008
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I bought this exact same bed in June with no problem. So I liked it so much I...
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Overall Rating:Store Rating: 1.0
 
Aug 14, 2008
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I was expecting when a product is advertised it is in stock. Instead a receive...
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Showing 1-15 of 2,232 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Next