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Waterbed Doctor

Waterbed Doctor

Overall service rating:  Store Rating: 4.0
Reviewed by 10 customers

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Showing 1-15 of 15 reviews    
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Overall Rating:Store Rating: 1.0
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I would buy from someone anyone - other than The Waterbed Doctor

by , Jun 11, 2008 Rated a Very Helpful Review
I purchased a Genesis waterbed mattress from The Waterbed Doctor in February, 2008. It came with a heater and temperature control, a liner and fill kit. It arrived within the stated 10 days - but not without problems. First, the mattress was ...
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Overall Rating:Store Rating: 4.0
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Waterbed Doctor - Living in the Boondocks with a Waterbed?

by , Nov 6, 2005 Rated a Very Helpful Review
One thing that takes some getting used to is not having all types of stores within a short drive of my house. When we planned our move, my husband decided that we should get a new heater for our waterbed since our old one was somewhat temperamental. ...
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Overall Rating:Store Rating: 1.0
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Don't order from these people. Terrible service.

by , Mar 20, 2005 Rated a Helpful Review
I called them and asked if they could make a custom-sized waterbed mattress for me. They said "no problem, just send us the dimensions and we will make it for you." I sent them the dimensions of the mattress I needed, and a few weeks later, I received ...
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Express Reviews
Overall Rating:Store Rating: 5.0
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Above and Beyond the Norm!
by ,Sep 20, 2013
(Show)
Fabulous Service with great follow-up. I needed a replacement soft sided bladder and placed an order on-line.  I had dealt with the firm satisfactorily in the past when I bought the original mattress as well as a second mattress later. On this
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Overall Rating:Store Rating: 5.0
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I will always get my supplies from Mike at Waterbed Doctor!!
by ,Apr 24, 2013
(Show)
I would like to express my grattitude to Mike at Waterbed Doctor. His customer service is professional and impecable! After a long search for a softside waterbed, I came across Mike. He helped me weed through the choices, and made ordering easy. I've had
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Overall Rating:Store Rating: 2.0
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Terrible customer service
by ,Apr 5, 2013
(Not Yet Rated)
Poor service. I was going to order my bed from them and ended up getting it elsewhere - thankfully- because when I needed to order a replacement part and purchased it from them, because they had the best price, I discovered why it was the best price.
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Overall Rating:Store Rating: 5.0
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All I can say is Thank You
by ,Oct 8, 2012
(Show)
My experience with this company was outstanding !!! Not only did the heater I ordered come to me very fast but I had bought two heatersthat were digital from another company and they did not even heat mybed. The third time is a charm
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Overall Rating:Store Rating: 5.0
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awesome customer service
by ,Jun 27, 2012
(Not Yet Rated)
I was very impressed with the customer service! Mike got right back to us and made sure we were taken care of and sent us a replacement part right away. Makes ordering online the
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Overall Rating:Store Rating: 5.0
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Wonderful experience
by ,Jan 6, 2012
(Not Yet Rated)
Mike went out of his way to help me pick and order the perfect waterbed. He was patient and answered all my questions and even helped me customize it. He was able to process my order by using 2 credit cards and made it as smooth as
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Overall Rating:Store Rating: 5.0
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Great product and customer service
by ,Dec 18, 2011
(Show)
I ordered the navy blue Wedding Satin sheets.  These sheets are a rich heavy satin, not the older light weight polyester satin.  They washed in cold water nicely and didn't fade. I didn't realize they were for 'Special occasions only".
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Overall Rating:Store Rating: 5.0
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Great service and very knowledgable of the waterbed industry
by ,Aug 21, 2011
(Show)
The Waterbed Doctor web site http://www.thewaterbeddoctor.c om is easy to navigate and had all waterbed products that is needed. It's nice to find a web site that specializes in just waterbeds, replacement parts and waterbed bedding, instead
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Overall Rating:Store Rating: 5.0
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Waterbed Doctor provided service on the level of Disney or Four Seasons.
by ,Apr 8, 2011
(Show)
My experience with Waterbed Doctor was one of the best service experiences I have ever had.  I accidentally placed an order on line with parts for two different kinds of beds.  Instead of simply processing my order and taking my money,
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Overall Rating:Store Rating: 5.0
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exceptional!!!
by ,Aug 31, 2010
(Not Yet Rated)
My personal experience with www.thewaterbeddoctor.com has been nothing but outstanding.  The customer service, techinical support and all of their staff stand 100% behind their product.  I purchased two years ago the greatest water bed I have
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Overall Rating:Store Rating: 5.0
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The Waterbed Doctor is absolutely the best source for quality, service and promptnes!!!
by ,Jul 12, 2010
(Not Yet Rated)
I am so happy that I chose the Waterbed Doctor. What magnificent products and service!!! They made me feel happy and pleased that we still have a waterbed!!  When I first called I received great personalized service by Mike who got my order out THE
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Overall Rating:Store Rating: 5.0
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Easy shopping, no problems.
by ,May 12, 2010
(Show)
I purchased a memory foam topper from The Waterbed Doctor online store and I absolutely love it! The topper is just as advertised. It is 3" thick memory foam and adds a layer of comfort to my existing mattress. It's like I bought a new mattress.The
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Showing 1-15 of 15 reviews