HomeWeb Sites & Internet ServicesOnline Stores & Services
Wilsons Leather

Wilsons Leather

Overall service rating:  Store Rating: 2.5
Reviewed by 10 customers

  View Information
  Read Reviews and Surveys


Read Reviews  
Showing 1-12 of 12 reviews    
Date Rating
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Leather lust has never been so easy to fulfill.

by PattyTherre is a Top Reviewer on Epinions in Online Stores & Services, Jun 24, 2008 Rated a Very Helpful Review
I got my first motorcycle jacket at a brick and mortar Wilson's Leather store and I still have it many years later. I haven't shopped there in ages but recently saw that the site was having a good sale and I took a look. I ended up buying several items ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Wilsons Leather Online Shop

by , Dec 20, 2003 Rated a Very Helpful Review
'Tis the season of shopping. While working 45 hour weeks, babying flu stricken kids, and wedding planning, ive had no time for shopping. So online I go with credit in hand. First stop Wilsons Leather.com. Overall their website is very ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Deeply disappointed.

by , Sep 20, 2003 Rated a Helpful Review
The link directed me to the site, but I could not find this coat on the site. I tried for nearly ha ...
Read the full review
Express Reviews
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
For me, Great Seller, Don't believe the negative reviews
by ,Nov 13, 2012
(Show)
I read many poor reviews on Wilsons Leather and had great skeptisism about buying anything from them. I found a piece of carry-on luggage that was less than half retail price and couldn't pass up this great bargain. I went into the transaction with
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Bad and disappointing. Deceptive marketing. Never again.
by ,May 8, 2012
(Show)
Ordered four items--3 totes and one purse.  Of the four only ONE was as ordered.  Two totes were FAUX LEATHER.  Real leather items were ordered.  I would never have ordered faux.  The other tote was not the one ordered on the
Read more
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Misleading Shipping Methods
by ,Dec 15, 2010
(Show)
Wilsons Online Store says items are shipped via UPS.  However,  UPS delivers packages to your local Post Office for ultimate snail mail delivery.  This logistics method is not disclosed at any time before or during
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Long delay (8 days) between order placement/shipment. Incorrect order status in email notification.
by ,Dec 9, 2010
(Show)
Ordered 2 pairs gloves online on 12/01/2010.  8 days later I was informed by email the gloves were out of stock.  I tried to cancel the order by phone and was told the gloves had shipped.Very poor response time (8 days) from time of
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
horrendious customer service
by ,Dec 9, 2010
(Show)
wonderful items great prices. poor service. quick to take your money slow to ship. then when i recieved my item it was a cheaper model and  wrong size.they did ship it back at their expense but delayed my new item which was a christmas gift, until
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Lousy refund policy for defective items
by ,May 17, 2010
(Not Yet Rated)
Don't buy from Wilsons Leather.com unless you know you will be completely satisfied and don't expect to return anything.  I ordered a leather duffle bag from Wilsons.  When it arrived, I opened the shipping box and found the plastic bag in
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Disappointing
by ,Feb 2, 2010
(Not Yet Rated)
Purchased a hat from on-line store.  The second time I wore it (31 days after purchase), the strap fastening mechanism broke.  Contacted Wilson's customer service dept. and was told the hat must be returned unworn, in original box and with
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Horrible experiences with Wilsons Leather (www.wilsonsleather.com)
by ,Nov 17, 2005
(Show)
Ordering problems; online cart problems with website that Wilsons Leather won't acknowledge; rude and seemingly untrained customer service; incorrect online order status information; incorrect shipping status information; backorders that just don't ship;
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Customer service is lacking, cheap store that does not refund whole amount.
by ,Jan 13, 2004
(Show)
I purchased a leather jacket from their website. The jacket looked quite different than what the pictures suggested. And so I returned it, the problem I have with this company is that they refund you how much items cost and tax, but not the shipping.
Read more
Showing 1-12 of 12 reviews