Sort by Rating |
Sort by Survey Date |
| Overall Rating: |  |
| |  |
|
Jan 08 '07
very easy to use website. received an email invoice immediately and an email to let me know when my item was shipping. Great shopping experience.
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 08 '07
Good job. I look forward to purchasing again soon. mww
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 08 '07
Everything was as good as I expected them to be. This was also one of very few places I could find the wine that I was looking for. This was my first shopping with WineChateau, but surely not the last.
Read more
|
| Overall Rating: |  |
| |  |
|
Mar 12 '07
easy, excellent
Read more
|
| Overall Rating: |  |
| |  |
|
Mar 22 '07
The web site was informative and made the purchase process easy and very legible. It was an effortless action to identify and decide what to buy,
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 08 '07
i did ask why when i purchased calera, pinot noir, harlan vinyards,2002, i received a cuvee' which was not according to the ad what i asked for, the wine that arrived is good, which most calera's are, but i got no response to my question
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 08 '07
very quick response. received wine in a few days. thanks
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 08 '07
The site was easy to use, the service was great. I will shop there again.
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 08 '07
I make between 200 and 300 internet purchases per year valued at approximately $75,000. The experience with this merchant was absolutely and positively the worse of my lifetime. Unbelievably bad!!!
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 08 '07
I ordered five bottles of Alexander Valley Cabernet Savignon's for my husband for Christmas. I just received the wines last week and NONE OF THEM WERE ALEXANDER VALLEY wines. They made UNACCEPTABLE SUBSTITUTIONS. What started out to be a nice Christmas present for my husband turned out to be worthless to him. So far they have NOT responded to my e-mail stating the unacceptable nature of their substitutions.
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 08 '07
Quick delivery! Now if they could just ship wine to Pennsylvania.
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 08 '07
The Website allowed me to purchase 3 bottles of wine and 3 days later they sent me an email stating that the order was cancelled with no explanation why. I believe they were selling something that they didn't have and they could have very well stated that on the website. If i had known they didn't have the inventory, I would have ordered the wine somewhere else. Anyway, not much on customer service and won't be purchasing anything else from them.
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 08 '07
great customer service
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 04 '07
Nice experience, great price. Already bookmarked in my web browser.
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 11 '07
I ordered a gift basket on line. I forgot an item. I tried to eamil and call the merchant with no response at all. No call back or email and I could not reach a person at the # listed. The message said they were closed no matter what time of day I called. I never received confirmation that the item shipped. The receipient did not receive what I paid for. The items were not the items listed on the website, but there is not way for me to contact the merchant. Very Unsatisfied.
Read more
|