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Wirefly

Wirefly

Overall service rating:  Store Rating: 3.5
Reviewed by 1183 customers

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Overall Rating:Store Rating: 1.0
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Wirefly can take $400.00 from you for providing nothing!

by , Aug 10, 2013
(Not Yet Rated)
I purchased a phone from Wirefly on June 10, 2013. The phone came with a sim card that was married to a phone number they created, not the number I was porting to Verizon. Instructions in the box explained the porting process and I followed them ...
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Overall Rating:Store Rating: 1.0
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I am without a phone, without my money, and can't upgrade!

by , Sep 10, 2012 Rated a Very Helpful Review
First of all, I used Wirefly 2 years ago and had a good experience. I saved a couple of hundred dollars, and the phones were delivered and activited without any problems. So I decided to upgrade with them again keeping my T-Mobile ...
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Overall Rating:Store Rating: 5.0
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i'm very satisfied, got my phone, great communication.

by , Jun 12, 2012 Rated a Very Helpful Review
hello everybody, just to share my experienced with this site (wirefly.com). first of all, before buying things, i usually read the reviews, comparing prices from ebay and or amazon.com (just like you right now!). i read a lot of problems, but ...
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Overall Rating:Store Rating: 1.0
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Scammed by Wirefly!

by , Apr 11, 2012
(Not Yet Rated)
In July of 2010, I placed an order online for a new phone through Wirefly, for a T-Mobile phone. I received the phone, and although it was originally purchased with an individual plan, decided that I wanted to move the phone onto an existing family plan ...
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Overall Rating:Store Rating: 2.0
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I won't be referring anyone else to them.

by , Apr 6, 2012 Rated a Helpful Review
I recently purchased a Samsung Brightside phone from Wirefly. The phone did not operate properly so I sent it back and Wirefly sent me another Brightside. So far that experience went okay. But, they say they have a referral program where you can refer ...
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Overall Rating:Store Rating: 1.0
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Worst experience ever!

by , Apr 4, 2012 Rated a Very Helpful Review
  If they put 1/8 the money in customer support that they do in sales - this would not be an issue. Day 1 Made an order 10 days ago over the phone with wirefly.  What should have taken 10 minutes took 20 minutes as the ...
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Overall Rating:Store Rating: 1.0
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Saves money but creates a hassle

by , Jan 24, 2012 Rated a Helpful Review
After looking at reviews about Wirefly, I thought I'd try it out.  Because I was trying to buy my new phone during a data plan promotion through my wireless company, I decided to call Wirefly to place my order. What was a simple order, one phone, ...
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Overall Rating:Store Rating: 5.0
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Easiest, cheapest upgrade in 10 years. Great experience!

by , Nov 3, 2011 Rated a Helpful Review
I was a little nervous after reading some of the reviews here so i looked Wirefly up on the Better Business Bureau website. They have a rating of A- and the summary said they made good effort to resolve complaints. For comparison I looked up my own ...
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Overall Rating:Store Rating: 5.0
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Great online buying experience!

by , Sep 29, 2011 Rated a Helpful Review
I had a great on-line buying experience with wirefly. I just purchased the new samsung epic touch for sprint. It was $50 cheaper on wirefly than it would have been on sprint.  I will also get $50 back from Bank of America by using their add it up ...
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Overall Rating:Store Rating: 1.0
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Use Lets' Talk, Wirefly sucks

by , Sep 27, 2011 Rated a Helpful Review
What a horrible company this is. I wish I listened to the reviews here. I bought my HTC Thunderbolt and ported my number from another carrier after calling both Verizon and Wirefly (WF) about this process. I thankfully could do that with a few phone ...
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Overall Rating:Store Rating: 1.0
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Never buy again!!!!

by , Aug 10, 2011 Rated a Very Helpful Review
Wirefly is a scam. They do have fine print but it really is not clear!I have a 4 line family plan with Verizon. I had 2 line that could be upgraded. With Verizon you can always shift your phones from one line to another within your family ...
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Overall Rating:Store Rating: 1.0
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Horrible. Will never use them again.

by , May 30, 2011 Rated a Very Helpful Review
Just ordered a phone as an upgrade through Wirefly because my husband was transferring his service from his old account to my account, and we both wanted the same phone.  What they didn't tell me was that they were going to DEACTIVATE MY OLD CELL ...
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Overall Rating:Store Rating: 1.0
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Wirefly is a rip-off just waiting to happen -- Then and now.

by , May 17, 2011 Rated a Helpful Review
I purchased from Wirefly back in 05'... The deal was for 2 phones with my initial outlay of $389.99 with rebates of $200, 180 days later...   Instead they charged my credit card $574.98 and never paid out on any of the rebates.  All I ...
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Overall Rating:Store Rating: 1.0
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Nightmare Experience With Wirefly

by , May 3, 2011 Rated a Very Helpful Review
Let me start by saying that I had ordered a phone from Wirefly once before and it was a positive experience.  When my wife was ready for an upgrade I immediately recommended Wirefly to her.  Boy do I regret that decision.My wife ordered ...
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Overall Rating:Store Rating: 1.0
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Never Again--just purchase from your Own phone carrier

by , Apr 13, 2011 Rated a Helpful Review
I noticed that the price of the phone I wanted to purchase on wirefly was unbeatable. I called and made my purchase, and was excited and anticipating my new upgrade. I made the purchase on April 8th and was told I would get the phone in 3 days. NOT ...
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Overall Rating:Store Rating: 1.0
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WORST EXPERIENCE EVER

by , Apr 13, 2011 Rated a Helpful Review
I was supposed to get a $25 credit due to a promotion that took place 2 days after I purchase my Thunderbolt. The initial supervisor told me it would take 24 hrs to be credited to my account. 24 hrs go by and nothing. The next supervisor told me the same ...
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Overall Rating:Store Rating: 1.0
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Ordering from Wirefly is a NIGHTMARE! Not worth the aggravation.

by , Mar 26, 2011 Rated a Very Helpful Review
I was initially drawn to Wirefly because they were taking pre-orders for a phone (HTC Thunderbolt) that was launched out on 3/17.  They gladly accepted the order for the Thunerbolt along with 2 other phones (Motorola Droid 2 Global and Samsung ...
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Horrible and regretful. I would never do business again

by , Jan 7, 2011 Rated a Helpful Review
I currently have an account with tmobile and i tried to open a new phone line; not an upgrade. I called wirefly and made an order. It was denied by tmobile saying that my account was not eligible for an upgrade. Wirefly was submitting my order as an ...
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Overall Rating:Store Rating: 1.0
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Satification Not Guaranteed !!!!!

by , Jan 1, 2011 Rated a Helpful Review
Overall satisfaction horrible, horrific, and hopeless. Customer service hard to understand due to language barriers and inflexible. Would not recommend this company to anyone, but would report them to the Better Business Bureau. ...
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Overall Rating:Store Rating: 1.0
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Easy to order, Hard to Communicate with Customer Service Reps!

by , Dec 22, 2010 Rated a Helpful Review
I bought a phone from At&t for my daughter and she did not like the phone. It was not the Android she wanted. So I called wirefly to place a new order and to replace the phone. The salewoman told me that I had to return the phone on the same day for ...
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Overall Rating:Store Rating: 5.0
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Nice free phone,prompt delivery,good customer service

by , Dec 21, 2010 Rated a Helpful Review
I decided to go with Sprint as my cellular provider. Through Wirefly-I got a fantastic plan and an upgraded free phone.I got tired and confused shopping different cell phone carriers.Thank goodness for Wirefly. They did all the work and saved me ...
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Overall Rating:Store Rating: 1.0
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Don't even think about giving them a try. It doesn't worth it.

by , Dec 16, 2010 Rated a Helpful Review
I admitted that I did read the reviews and warnings from other users about Wirefly online and didn't take the advice. I figured they have cheap phones and how bad they can be, maybe worth a try. Boy, was I wrong. A group of untrained monkeys can do a ...
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Overall Rating:Store Rating: 5.0
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Great Experience!

by , Dec 11, 2010 Rated a Helpful Review
Incredible service. I purchased my new Verizon phone from here, and I could not be more pleased. Switching from one phone provider to another was a difficult process for me when I switched from T-Mobile to Sprint. And when I went to AT&T, well, ...
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Overall Rating:Store Rating: 5.0
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Best I've Used, Great Phones

by , Dec 7, 2010 Rated a Helpful Review
There are numerous problems that I have faced with cell phone retailers in the past that I just don’t have with Wirefly, which is why I now use Wirefly over anyone else and will continue to do so in the future. The problem is that most cell phone ...
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Overall Rating:Store Rating: 5.0
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Very happy with my order and new phone

by , Dec 7, 2010
(Not Yet Rated)
I am a Verizon customer and was eligible for a phone upgrade/contract extension.  After reading many negative reviews of Wirefly, I was a little nervous about placing an order with them.  Less than a week after ordering my new Droid ...
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Overall Rating:Store Rating: 2.0
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What a hassle. Not sure it is even worth the savings.

by , Dec 7, 2010 Rated a Helpful Review
I knew several people who used Wirefly and it sounded like a great way to get a good phone at a very low price. This service is ONLY good if you are getting a new contract. If you are upgrading an existing contract it can get VERY complicated. If that is ...
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Overall Rating:Store Rating: 1.0
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never again. a NIGHTMARE

by , Dec 6, 2010 Rated a Very Helpful Review
I ordered one Droid X from Wirefly.com. I actually called to place the order because I wanted to use the upgrade on my line to purchase the phone, but actually use the phone on another line in my family plan. I've done this many times with verizon, and I ...
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Overall Rating:Store Rating: 5.0
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Wirefly helped me save money!

by , Dec 3, 2010 Rated a Helpful Review
I have been wanting to change cell phone carriers for a while now.  I was unsure of what carrier would fulfill my needs the best and also what phone would best suit my needs.  I visited a few of my local "cell phone stores" in person and became ...
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Overall Rating:Store Rating: 1.0
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AWFUL

by , Nov 30, 2010 Rated a Very Helpful Review
Awful.  I ordered a phone which they refused to ship to me unless I called to provide additional information. I called several times, and was on hold for more than 25 minutes each time, when I usually had to hang up and resume work activities.  ...
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Overall Rating:Store Rating: 1.0
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Hassle on cancellation

by , Nov 22, 2010 Rated a Helpful Review
Here is my experience with Wirefly. I recently used this website to buy T-mobile Vibrant in exchange for 2 year contract extension. Buying process was very fast. Around 4-5 hours later, I was notified that my phone was ready to ship. But, I decided to ...
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Overall Rating:Store Rating: 1.0
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Staff in India is not trained in American-style customer service

by , Nov 16, 2010 Rated a Helpful Review
     I found out too late that I could have gotten the same deal at a Verizon store for half the price, for the same cell. Main thing is that I had a bad experience with the calls to India. The staff works off a script, so it’s ...
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Overall Rating:Store Rating: 1.0
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Incompetent Overseas Scam Artists

by , Oct 7, 2010 Rated a Helpful Review
In this review Wireflunk = Wirefly.I placed an order on Saturday but failed to order correct plan,(talk instead of talk&text). So I went through chat help to resolve, after 30-40 minutes of "thanks for your patience, I am check the order ...
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Overall Rating:Store Rating: 1.0
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Their phone operators are good at losing a sale.

by , Sep 28, 2010 Rated a Helpful Review
I was shopping at their website after seeing their name plastered in several cell phone reviews, and I thought I'd give them a shot. I knew what phone to get, and halfway in placing my order online I was confused with the statement, "phone number will ...
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Overall Rating:Store Rating: 1.0
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faulty system, terrible experience

by , Aug 27, 2010 Rated a Very Helpful Review
I've been using a T-mobile phone w/ an individual plan for 2yrs, though it's under my friend's name. Now the 2yr contract had ended, so I wanted to transfer the existing number under my name, upgrade the phone and keep the plan. I placed a first order on ...
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Overall Rating:Store Rating: 5.0
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Fast shipping, awesome prices, great selection

by , Aug 27, 2010 Rated a Helpful Review
I got my phone FAST with Wirefly's free shipping.  Got my new phone the next day!  The price of the phone was actually cheaper than at the store at the mall.  Tons of great information to make a buying decision. wasn't sure what phone I ...
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Overall Rating:Store Rating: 5.0
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Excellent Accurate and Professional

by , Aug 12, 2010 Rated a Helpful Review
I purchased a Motorola Droid from Wirefly and found the whole experience very easy. The order was placed quickly and the representative (I had to use the phone because this purchase was and upgrade to an account) was helpful and very professional.  ...
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Overall Rating:Store Rating: 5.0
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Use Wirefly.com for great comparison shopping for cell phones your family members really want.

by , Aug 11, 2010 Rated a Helpful Review
If you haven't tried Wirefly.com for selecting, comparing, and purchasing a cell phone online, I can highly recommend using that site. In July my wife so enjoyed the easy online comparison shopping experience that she chose the Motorola Droid a855, a ...
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Overall Rating:Store Rating: 5.0
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5 STAR RATING!

by , Aug 3, 2010
(Not Yet Rated)
This company has performed flawlessly in the handling of my new cell phone account with AT&T!  From the time I submitted my order, to the time I received a FedEx Tracking number, 2 hours!  That is pretty much the reflection of a Solid ...
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Overall Rating:Store Rating: 1.0
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False Advertising

by , Jul 29, 2010 Rated a Helpful Review
I thought I was going to get a great deal on new Blackberry phones for my family, but I guess I didn't order enough accessories. They canceled my order. When I tried to find out why they couldn't tell me.I tried to order 2 Blackberry Bold 9700's ...
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Overall Rating:Store Rating: 1.0
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NEVER AGAIN!!!

by , Jul 26, 2010 Rated a Very Helpful Review
I will never deal with Wirefly again. I should have learned my lesson from a previous experience, but for some reason, I gave them another chance. My previous experience two years ago involved two $100 rebates, one for each of the phones I purchased. I ...
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Overall Rating:Store Rating: 1.0
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Garbage!!!!

by , May 24, 2010 Rated a Helpful Review
I never in my life have had worse customer service! I ordered two moto droids one for an upgrade and one for a new line. I was told there would be a $125 deposit and I payed same day. Also wirefly.com charged my card the 38.98 for the two phones. Seems ...
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Overall Rating:Store Rating: 5.0
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My 3rd time purchasing from Wirefly

by , May 24, 2010 Rated a Very Helpful Review
This was my 3rd time purchasing from Wirefly.com. I previously used them when I ported my phone number from Sprint to Verizon. This time I was upgrading my Verizon phone and plan to the new Droid. Each time, I received my new phones in less than 48 ...
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Overall Rating:Store Rating: 1.0
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LISTEN TO ME NOW, AND HEAR ME LATER.... ***DO NOT PURCHASE FROM WIREFLY!***

by , May 11, 2010 Rated a Helpful Review
LISTEN TO ME NOW, AND HEAR ME LATER.... ***DO NOT PURCHASE FROM WIREFLY!*** I have been purchasing things online for years now and it's basically second nature. I've purchased things domestic and abroad, all types of different product s ...
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Overall Rating:Store Rating: 1.0
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Terrible customer service, avoid at all cost!

by , May 3, 2010 Rated a Helpful Review
Stay away from them.  They will try everything they can to take money from you.  I ordered two phones from them.  They only shipped one to me.  I called customer service, which was somewhere in India.  The ladey was barely ...
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Overall Rating:Store Rating: 4.0
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Inexpensive products at the cost of subpar customer service

by , Apr 12, 2010 Rated a Helpful Review
Ordered two Motorola Droid phones from Wirefly last week and upgraded my service plan from an individual plan to a family plan with data plans for smart phones.  Overall, I was somewhat worried about the transaction as a whole due to poor reviews ...
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Overall Rating:Store Rating: 2.0
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bad experience with bad customer service, but it did save me money.

by , Apr 9, 2010 Rated a Helpful Review
I ordered at wirefly because of the price. (summarized at the end)I had two issues:1)I got an invoice saying I would not have to pay an activation fee, which is one of the reason I went to wirefly (for the cheaper price).When I was charged ...
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Overall Rating:Store Rating: 3.0
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Wirefly really worked hard to correct a mistake

by , Mar 18, 2010 Rated a Helpful Review
I had what started out as a really bad experience with this company recently.  I had ordered 2 new phones and was going to switch providers and keep my old cell phone numbers (this is called "porting").  My phone number was ported ...
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Overall Rating:Store Rating: 4.0
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Make sure you order all phones on your family plan at the same time!

by , Jan 8, 2010 Rated a Helpful Review
I love wirefly.com.  I got a new Samsung Impression for FREE!  It would have been $130 thru AT&T or Best Buy.  I did have to increase my minutes for 6 mo but it was only $10 more a month I believe.  I have only one ...
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Overall Rating:Store Rating: 4.0
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Wirefly.com: Your New Wireless One-Stop Shop?

by , Dec 13, 2009 Rated a Very Helpful Review
I recently purchased a Samsung Alias 2 for personal use, and I didn't take the time to look through Verizon.com's large sampling of (overpriced) accessories for my new phone. Most new phones come with a whole bunch of accessories anyway, and I wasn't ...
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Overall Rating:Store Rating: 4.0
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Good experience

by , Dec 11, 2009
(Not Yet Rated)
Overall great experience.  I read these reviews AFTER I ordered two phones from them.  The reviews scared me to death.  I was very nervous, but in the end, it all went very well.  Order was simple and straight forward. I did ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE, it's all I can say about my experience.

by , Nov 18, 2009 Rated a Helpful Review
Horrible, the only good part was the phone coming when promised. It sure didn't work, nor did it activate. They told me I had to escalate the matter when I called customer service. Everyone spoke in broken English. They told me my old phone ...
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Overall Rating:Store Rating: 1.0
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The worst experience!!!

by , Nov 16, 2009 Rated a Helpful Review
I originally visited wirefly to try to save a few bucks on a new cellphone.  What a mistake!!!  The sales representative entered my shipping information wrong, both street name and address, and now my package is on it's way to some fictitious ...
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Overall Rating:Store Rating: 1.0
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like crap. no wait, worse than crap.

by , Oct 26, 2009 Rated a Helpful Review
Delivery speed was excellent, but that's about the only thing Wirefly has going for them. Oh and the great prices. But from then on, everything just goes downhill faster than you can say "WTF?!" and it makes you wish you paid more for better ...
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Overall Rating:Store Rating: 1.0
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Wirefly has bad/no service, awful technical people, Wirefly does not save you money.

by , Oct 25, 2009 Rated a Helpful Review
Wirefly is horrible, dreadful, to be avoided at all costs.   I signed up for a new family account with them because it appeared that they cost less than ATT which turned out to be incorrect.  A day later I got 6 emails, telling me they had a ...
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Overall Rating:Store Rating: 1.0
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WIREFLY- TOTAL SCAMSTERS! BUYER BEWARE

by , Oct 24, 2009 Rated a Very Helpful Review
I purchased a Verizon LG Dare which was was supposed to be free with a mail in rebate. I mailed everything in immediately to get the rebate. I received a letter back stating that the promo does not begin until 2 weeks after the purchase ...
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Overall Rating:Store Rating: 3.0
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My phones are new; time will tell.

by , Sep 23, 2009 Rated a Helpful Review
I was looking into getting a phone, and Wirefly popped up on my screen.  I looked into it, saw that I could get the phone for free, and decided to go with it.  They bragged about their services being fast, and easy.  So I went with it ...
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Overall Rating:Store Rating: 1.0
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Royally Cheated

by , Aug 27, 2009 Rated a Very Helpful Review
I had a Family Plan with 550 mins with AT&T and I tried to upgrade one line of the service to a LG Incite mobile through Wirefly. Here is what I experienced:1) Called up the ordering line to tell them specifically that I need to upgrade just ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE!!!

by , Jul 18, 2009 Rated a Very Helpful Review
Horrible experience.  I signed up for 3 lines of new cell service with ATT and made the mistake of doing this through Wirefly instead of ATT.  First of all, we received our 3 new phones no problem.  2 Blackberrys and 1 Samsung A777.  ...
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Overall Rating:Store Rating: 1.0
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FALSE ADVERTISING!!!! DO NOT BUY A PHONE THROUGH WIREFLY!

by , Jun 15, 2009 Rated a Helpful Review
I purchased a Blackberry Curve 8900 to use with an existing T-Mobile account.  It was advertised at $49.99 with no contract extension.  Thinking this was unbelievable, I made the purchase, called my husband and he purchased one, too.  I ...
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Overall Rating:Store Rating: 5.0
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Loved it!! will do it again in 2 years!

by , Apr 18, 2009 Rated a Helpful Review
Before purchasing phone thru WireflyI looked up the rating here based on customers. I was surprised how many negative comments were made. But I thought that there must be a reason that Wirefly was the #1 cell phone internet site.So I set up a ...
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Overall Rating:Store Rating: 1.0
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RUN AWAY! Any potential savings is NOT worth the aggrevation.

by , Mar 13, 2009 Rated a Helpful Review
Horrible customer service. You will consume any savings via your time it will take to deal with these inefficient and erroneous people. I am the type of person who always reads the fine print, documents everything, and asks questions before ordering ...
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Overall Rating:Store Rating: 2.0
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Not worth the cost savings !

by , Feb 24, 2009 Rated a Helpful Review
I ordered two phones using the *new every two* and extending our contract with Verizon.  Prices and selection were good.  Then everything went downhill.  Initial order required Verizon activation password.  This was provided 3 ...
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Overall Rating:Store Rating: 2.0
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Excellent Prices, Horrible Service!

by , Jan 28, 2009 Rated a Helpful Review
If you are looking for a great deal, you can get one with Wirefly....however, you can also get a great deal with another company whose customer service is much better. I have done business with Wirefly 3 times this month alone and each customer ...
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Overall Rating:Store Rating: 3.0
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Customer Service SUCKS

by , Jan 4, 2009 Rated a Helpful Review
I was using a Virgin Mobile phone and decided I was sick of the customer service experience with them.  So I went on line looking to see what else was out there.  I found Wirefly, I placed an order and about an hour later I got a phone call ...
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Overall Rating:Store Rating: 1.0
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Horrible, Horrible Company!! RUN RUN RUN AWAY

by , Dec 26, 2008 Rated a Helpful Review
I have by far had the worst expierence with wirefly.. I tried to exchange a phone before it was even shipped, and was on the phone for well over an hour while they were supposed to be switching out the phones the csr came back on the phone she informed ...
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Avoid them at all costs.

by , Nov 13, 2008 Rated a Helpful Review
I placed an order for the new Blackberry Bold and a new phone for my husband based on the great prices offered by Wirefly.   The ordering process itself was tedious and time consuming, but I went through with it anyway to benefit from the ...
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Terrible service or no service is Wirefly's goal.

by , Oct 18, 2008 Rated a Helpful Review
To say Wirefly is poor service overstates it. Ordered my phone 9 16. It went out five days later. Wirefly sent my phone and cancelled my old service on 9 22 so that the transferred from phone went dead 9 24 - BEFORE I had received the phone from ...
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The absolute worst customer service in the universe. Stay away! Don't do it!

by , Sep 10, 2008 Rated a Very Helpful Review
I had such extremely poor customer service from Wirefly when I tried to order two BlackBerry's from them that I did something I've never had to do before. I asked to speak directly to the President of their company about the service I was getting. They ...
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Bait-and-switch is their game! STAY AWAY!

by , Jun 26, 2008
(Not Yet Rated)
Signed up to get an AT&T plan transferred from another's family plan. I went for the cheapest, since I don't use the phone that much. Right on the site was a plan for $40 a month, so that's what I chose. Lo and behold, at the end of the day I get an ...
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Do NOT use Wirefly - their customer service is horrible.

by , Dec 26, 2007 Rated a Helpful Review
Caution. I signed up for service with AT&T through Wirefly. The plan I selected was a great deal and the sign up process was detailed. It turns out the plan Wirefly let me sign up for isn't available through AT&T. It was supposed to be 59.99 for 2 lines ...
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Complete ripoff

by , Dec 15, 2007 Rated a Helpful Review
Well, I ordered four phone originally though t-mobile. After being approved I received a phone call and was told that not only would I have all four phones by the next day but I also would have 1500 txt messages. After two weeks, I only have received ...
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A BIG NO-NO

by , Nov 5, 2007 Rated a Very Helpful Review
I am one of the many FRUSTRATED customers of Wirefly who promise to never buy anything from Wirefly. The phone I bought from Wirefly started giving problems within a month of purchasing it.It gets switched off many times a day, freezes on me when I am ...
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Itís a REAL HORRIABLE Experience

by , Sep 6, 2007 Rated a Very Helpful Review
Its total horrible and pathetic experience to buy at Wirefly. 1. Bought the phones on Aug 14, 2007. Porting the numbers from AT&T . I Switched from verizon to AT&T and AT& Signal is bad , so I have 30 days to switch back, by Sep 2nd 2007. 2. I have ...
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Terrible. Canceled order without telling me. Just waited until I called CS

by , Sep 4, 2007 Rated a Very Helpful Review
I had a terrible experience with Wirefly. I ordered a case for my Treo. I promptly received an email telling me my order was being processed and would likely ship that day by 2-day Fed Ex. A week later I still had not received the order. I went back ...
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Wirefly cheats you out of your rebates, and lies about it

by , Jul 24, 2007 Rated a Very Helpful Review
Wirefly may have good prices, and certainly they ship on time. Where wirefly falls down is handling their complex "rebate" deals. I bought 2 Motorola phones, with a promised $140 back. Little did I know the complexity of the deal. The fine print ...
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Mumbai Customer Service Call Center Nightmare!!

by , Jun 26, 2007 Rated a Helpful Review
I had the most horrendous experience with Wirefly. The company is all over the place. You order from one place, customer service is contracted to another place, cell phone services are done elsewhere and there is no communication between them. The ...
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Looks like great deals, but awful customer service full of empty promises

by , Jun 19, 2007 Rated a Very Helpful Review
I had an awful time ordering my cell phone through wirefly. First of all, I ordered my phones AND paid extra for the overnight shipping. This was on a Thursday. I checked the whereismyorder.com and it said to call this 800# to finish my order. So, I ...
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A horrible online purchasing experience!

by , Jun 19, 2007 Rated a Helpful Review
I ordered two phones, Sony Ericsson W810i with a family plan with AT&T from Wirefly.com several days ago. The online invoice and confirmation email shown a 19.99 charge for total purchase (excludes the service). Two days later, I got my phone but the ...
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got product and Cingular service fine, but still get automated service calls

by , May 16, 2007 Rated a Very Helpful Review
Decent service and turnaround time, terrible time understanding heavy accents (India call center), worst experience post-order I've ever had with any of the many items I've ever ordered online in general. 5 calls later and the automated service call ...
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Wirefly is easy to navigate, with purchasing and delivery information all spelled out.

by , May 10, 2007 Rated a Very Helpful Review
Review Ok, I just got a new job and moved to the Baltimore City area of Maryland from North Carolina. A young graduate I have had to get into many new contracts and deal with new services that I havenít dealt with before. I tried to set up my cable ...
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Added an extra $9.99 "activation fee" not documented

by , Apr 23, 2007 Rated a Very Helpful Review
I ordered a Motorola V3T with service through T Mobile. The phone was free but also came with a $50 rebate. I decided to take them up on their $49.99 1-year handset protection offer and break even. The phone arrived quickly and with the offered ...
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Process was straightforward & everything happen when Wirefly said it would, no sooner, no later.

by , Apr 13, 2007 Rated a Very Helpful Review
Pros: Ease of Navigation (user-friendly), Online Chat, Wide Selection of Phones, Plans & Accessories Cons: What about: Lack of consumer reviews, Zip-code dependent cell phone search. Review: Few months back, I came across this website when ...
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Nightmare of Mind-Boggling Proportions

by , Mar 20, 2007 Rated a Very Helpful Review
Wirefly (aka InPhonic) is a horrid, horrid company. In the past 12 months, the Better Business Bureau has received 2,187 complaints, and in the past 36 months, 3,491. That's just the people who have taken the time to file a complaint. If you break ...
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Horrible customer service that excels at giving you the runaround

by , Mar 14, 2007 Rated a Very Helpful Review
Apparently the Motorola V3i has a reputation of suddenly not working: http://forums.mobiledia.com/to pic49703.html We weren't aware of that when we purchased this phone through Amazon, via Wirefly. We received our phones last week. Yesterday, my ...
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Inexperience and low quality service

by , Mar 8, 2007 Rated a Helpful Review
We were planning to take Sony Ericsson W810i family plan (from cingular). We called customer service with a question "Since minimum rate for family plan was $59.99" if we cancel one phone (under family plan), can we roll back to individual plan???" ...
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too good to be true, customer service lies

by , Feb 22, 2007 Rated a Helpful Review
I was about to purchase 2 blackberry pearls with a 2 year contract extension, i checked the fine print and found everything to be fine then i started to place my order and came to a page where i had to except a minimum $40 a month email fee from ...
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Wirefly.com offers a wide selection of products with competitive prices

by , Feb 20, 2007 Rated a Very Helpful Review
General I went to Wirefly.com to buy a Verizon Chocolate phone. I was looking for a better deal than what a carrier site would offer on a multi-feature phone with a flexible carrier plan. I heard through word-of-mouth about Wirefly.com and after using ...
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They stole $150 from me!!

by , Jan 24, 2007 Rated a Very Helpful Review
I ordered 2 Motorola Razrs from them that were supposed to be free after the rebate. They have a VERY difficult rebate policy, you need to wait between 90 and 120 days after "activation" date, which they don't specify anywhere so I used the ...
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Wirefly is bad, and its not just with rebates! HORRIBLE CUSTOMER SERVICE

by , Jan 12, 2007 Rated a Very Helpful Review
I ordered 2 Razr V3i w/ iTunes with a Share plan on January 1st from Wirefly. The confirmation told me I would have my ordered shipped that business day because I did it in the morning. An hour later, still nothing. I contact customer service through the ...
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DON"T BY A PHONE FROM WIREFLY!!!

by , Jan 11, 2007 Rated a Helpful Review
DON'T BE FOOLED BY WIREFLY!! It was very easy to order from Wirefly. Friendly and seemingly knowledgeable US based sales support. Thereafter, it was an expensive disaster, in addition to their rather deceptive practices. Once I received my phone, it ...
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Wirefly phone is a LEMON....Stay away!!!

by , Dec 29, 2006 Rated a Very Helpful Review
I wish I checked this website first before I purchased my phones from wirefly.com. As the saying goes, if it's too good to be true, it probably is. I ordered and upgraded my Cingular phone service through wirefly after seeing their ad for a two free ...
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Huge Waste of Time

by , Dec 22, 2006 Rated a Very Helpful Review
Huge Waste of Time ... I placed an order last night for a free phone and T-Mobile service. Today, Wirefly informed me there was a problem with my order. After multiple calls, with huge wait times, I got a hold of someone, who then put me on hold ...
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Wirefly.com: Cheap Prices, Cheap Service

by , Dec 13, 2006 Rated a Very Helpful Review
After deciding to purchase the L G VX8600 phone, I decided to buy the phone from Wirefly.com, because it featured the best price I've found so far (free with rebate). This is the first cell phone I bought ...
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BEWARE THEIR BAIT AND SWITCH TACTICS! ONLY DO BIZNESS WITH UR PROVIDER!!

by , Dec 7, 2006 Rated a Helpful Review
I was websurfing and came across a great deal at Wirefly, free Motorola Razr phones! I already had Cingular but could extend my contract 2 yrs with them..I thought what a great deal! so i plugged in all my info and paid for the upgrade fees and then ...
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A Regular Purchase Goes Horribly Wrong

by , Oct 30, 2006 Rated a Very Helpful Review
Firstly I would like to note that my experience with Wirefly.com was a simple regular purchase of cell phone + plan, no rebates and nothing out of the ordinary. That said it was my worst online purchasing experience, ever. I buy a lot of products online ...
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Exceptionally poor experience. Customer service is unacceptable.

by , Oct 13, 2006 Rated a Very Helpful Review
On September 28, 2006, Wirefly's primary offer was a Blackberry Pearl offered at no cost in conjunction with an appropriate service plan. Unfortunately, this company did not have the specified phone in stock. The message I received on the shipping page ...
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Stay away from Wirefly!!

by , Oct 12, 2006 Rated a Helpful Review
I bought a free motorola razr from wirefly with a 2-year agreement with Vorizon, and it came and after charging, it was supposed to be activated when I turned it on. I did this and it didn't work. So I called Vorizon to see what the problem was. They ...
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Horrible !! 100% harassment and cheating guaranteed.

by , Oct 7, 2006 Rated a Helpful Review
1. Ordered the phones with Wirefly's sales rep. (Shared $59.99 plan from Cingular with numbers to be ported over from current carrier) 2. I was told the order is placed, and got confirmation emails about the same. 3. Next day get a mail that the ...
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almost fell for it

by , Oct 4, 2006 Rated a Helpful Review
i saw the ad for a free motorola razr. wanted one. went to the wirefly site and began plugging my information in for what i thought was a great deal! as im putting my info in, i come across a part where i have to give my social security number. ...
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Stay Away!

by , Aug 8, 2006 Rated a Very Helpful Review
Stay Away at all cost! I ordered two Razr phones and renewed my family share plan through Wirefly. After waiting for the phones to ship (which never happened), I contacted Wirelfy and was told the Blue Razr's were out of stock and asked if I would like ...
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ABSOLUTELY HORRIBLE EXPERIENCE - WOULD NOT RECOMMEND TO MY ENEMY - PLEASE BE WARNED.

by , Jul 27, 2006 Rated a Helpful Review
Wirefly/cellular choices/inphonic - WHATEVER it is called.. THEY have the absolute worst customer service - Customer service means you have to ACTUALLY DO SOMETHING - not repeat what the customer already knows - HENCE THE REASON THEY ARE CALLING YOU - ...
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I will never buy at Wirefly again!

by , Jul 19, 2006 Rated a Helpful Review
BUYERS BEWARE**** Stay Away From WIREFLY****On Jan 20, 2006 I purchased two Motorolla Razr V3 phones and a T-Mobile subscription from www.Wirefly.com and was promised two $90 customer appreciation rebates (one for each phone) if I follow all the ...
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BEWARE -- Do not count on getting your rebate...ever!

by , Jul 14, 2006 Rated a Helpful Review
BEWARE -- Do not count on getting your rebate. I bought my phone in December and still haven't received my rebates. Their rebate rules make it incredibly difficult to successfully comply with, but I managed to follow them to a T. I also submitted ...
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Overall Rating:Store Rating: 4.0
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Very good deals but very SLOW

by , Jul 4, 2006 Rated a Very Helpful Review
This website has very good deals and the site's interface is very well designed. The sales reps over the phone were very good. They processed the order and knew exactly what I wanted. I ordered the phone on a Friday so it could ship on Monday. I paid ...
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***ALL NEW Customers Beware - ***MUST READ to save your $$$$ !!!!!!

by , Jun 23, 2006 Rated a Very Helpful Review
******If you are a New Customer, PLEASE READ the BAD REVIEWS before posting!! Otherwise, you will find out in the coming months that you just lost LOTS of $$$$$ !! Concerning *** A1Wireless/InPhonics/Wirefly/I ntelenet *** : ****TERRIBLE!!!!!!!!!!! ...
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Easy Comparison Shopping--Good Deals, Service

by , Jun 16, 2006 Rated a Very Helpful Review
I first landed on the Wirefly.com website when I searched for information about Cingular cell phone plans, since I was starting to get dissatisfied with my Sprint phone. No real hurry, just window-shopping. But when I saw I was able to compare the prices ...
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Top notch Customer Service, Prices and Shipping.

by , Jun 10, 2006 Rated a Very Helpful Review
We had decided on our phones, service provider and rate plan prior to searching out a deal on the web. Wirefly's website was informative, easy to use, and customizing my order was a snap. In addition, their phone prices were out-of-this-world (ours were ...
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If it sounds to good to be true....

by , May 3, 2006 Rated a Very Helpful Review
I placed an order with Wirefly on Sunday evening 4/23/06 for a Nokia 6682 - 2YR contract with Cingular for $194 Rebates of $100 & I had on option of Free FedEx 2 Day shipping or $14.99 'Next Day' shipping. I'm impatient so I chose the latter. I wouldn't ...
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Wirefly rebate policy is bad

by , Apr 24, 2006 Rated a Very Helpful Review
Wirefly is good at sending out phones. But it is unlikely you can get your several hundred dollars rebate, the main reason for buying through them, on the phones if you signup through them. The rebate worked like this: You cannot send the rebate ...
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Great purchase experience! Rebates OK but very complicated

by , Apr 20, 2006 Rated a Very Helpful Review
First off, I'd like to say that Wirefly is a fantastic e-commerce site - the best way to buy a cell phone, hands down. The other reviews here seem to focus only on rebates - not on Wirefly as a whole. This review addresses both aspects as objectively as ...
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bad, dishonest and fraud.

by , Apr 3, 2006 Rated a Helpful Review
I received the phones and free accessories in a timely fashion. Phone service (Cingular)is fine. My problem is with Wirefly's rebate system. I mailed in the 2 $100 rebates and 2 $80 10 weeks ago at the beginning of the 30 day rebate window. I followed ...
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MY WORST ON LINE EXPERIENCE EVER!!!

by , Mar 20, 2006 Rated a Very Helpful Review
I am not sure how ANYONE could ever use this company. From lying sales people and incompetent outsourced customer service ( India) I had back to back nightmare ordeals with this low grade class-less company. First time I ordered I was told that I ...
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BAD VERY BAD DID I SAY IT WAS BAD

by , Mar 18, 2006 Rated a Helpful Review
I AGREE"DO NOT TRUST WIREFLY". This has to one of the most screwed up company out there. I have been on the phone for 3 days now (several hours of phone time), and finally had to cancel my order. Wirefly says that I have to put down a deposit. I ...
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I retract my previous favorable review of Wirefly.

by , Nov 22, 2005 Rated a Helpful Review
First, I have to acknowledge that last year I did a favorable review based on my shopping experience with Wirefly. The shopping experience was great. However, after attempting to get ANY kind of customer service since the original shopping and receipt ...
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They make promises they have no intention of keeping

by , Oct 1, 2005 Rated a Very Helpful Review
BEWARE! These guys are all about dishonesty. If they promise you any kind of rebate, you will not get it. First, it took almost 2 weeks to receive my order of two phones, but the worst has not yet come. With two phones, Wirefly promised 4 rebates, 2 ...
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Wirefly = Crooks

by , Sep 9, 2005 Rated a Very Helpful Review
This is an awful, dishonest company. Their prices are low, but everything else about them is terrible! They first off are completely incompetant. They second off are unaccountable for anything they do. Try to get them on the phone and you'll see ...
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THEY SUCK!!!!!!

by , Aug 31, 2005 Rated a Helpful Review
Wirefly is running a very dishonest business. I ordered one razor, bluetooth and car charger, but I didn't receive the bluetooth or car charger. Anyhow, the phone worked for a couple of days, but later it just wouldn't turn on. I phoned the company for ...
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Buyer Avoid

by , Jun 28, 2005 Rated a Helpful Review
I purchased a phone at a great deal, if I applied for my rebates. When I received my rebates, I discovered that the $70 Verizon Wireless rebate information was not included in the box. I checked out the Verizon site and finally found the rebate ...
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Wirefly= they fly with your money.

by , Jun 15, 2005 Rated a Very Helpful Review
OVERALL COMMENT: DO NOT TRUST WIREFLY!!! They lie to you like there's no tomorrow. Yes, getting the phone part was quick and easy. But other than that, screw them. When you're talking with a representative, make sure you get their name and location ...
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This place was the worst online ordering experience I have ever had!

by , Apr 12, 2005 Rated a Helpful Review
I am so fed up with these guys! If you are considering this place run away now and don't look back! I ordered online last Friday. I signed up for a T-mobile family plan. Two of the numbers I was switching from Verizon and the other was a new line. First ...
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Cheap prices, awful service, fraudulent dealing

by , Apr 3, 2005 Rated a Helpful Review
Boy, what a different experience. Are these other reviewers flacking for Wirefly, or what? In my experience, WIREFLY / Inphonic SUCKS! Totally. Sure, the prices are good but you will probably not get the deal they promise. Ordering was easy, but ...
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Express Reviews
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Nothing but problems
by ,Sep 16, 2012
(Show)
I ordered 4 phones as I was eligible for upgrade.  I was skeptical.  Come to find out WireFly cancelled 2 of the orders.  They stated it was because the Verizon stated I was ineligable for upgrade.  I contacted Verizon and they have 4
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Horrible horrible Horrible
by ,Aug 24, 2012
(Show)
I've bought from them before.  If you have absolutely NOTHING unusual about your order and never need customer service you can sometimes save a few bucks.  But this time, I did need customer service.It took 6 calls and 2 HOURS of
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Wirefly saves time, saves money, your phone's at your door in days.
by ,Jun 21, 2012
(Show)
I have used Wirefly for my last three phones and extended my contract with another free Motorola Droid today. I love Wirefly! Just takes a minute, phone is in hand in a couple of days. Never had a problem with Wirefly service or their phones. I recommend
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$400 bill 6 months later.
by ,Jun 4, 2012
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Wirefly sent me a $400 bill 6 months after I returned my phone. I returned the phone because T-Mobile had horrible service in my area. I already paid an early termination fee to T-Mobile and now I have to deal with Wirefly. Very
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Cheap prices, customer service sucks
by ,May 15, 2012
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Bought HTC one S from them.  They shipped standard SIM.  Phone only accepts MICRO SIM.  After an hour of explaining they agreed to send correct card.  1 week later I received a micro-sd memory card.  HTC one doesn't even accept
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Wirefly sucks. Not worth
by ,Apr 3, 2012
(Show)
"It's not worth buying from Wirefly. They have some weired clauses about early termination fee(in addition to carrier ETF). This is almost hidden or somewhere in the corner which is very difficult to notice unless you read through entire Terms and
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Worst business practices I have ever encountered.
by ,Mar 13, 2012
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DO NOT use Wirefly.com for any reason whatsoever. They are underhanded and do not use good business practices. I ordered an LG Revolution from them, and BEFORE MAILING ME THE PHONE, they activated it, leaving me without a working phone for TWO DAYS. Now
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Avoid unless you speak Tagalog
by ,Feb 20, 2012
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Poor customer service. Big problem communicating with the Filipino call center. No managers. Verizon alleged fraud when I explained the way that they set up my order. Required lots of time from Verizon and personal time to sort out the issued. Problem
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WIREFLY IS HORRIBLE!
by ,Nov 21, 2011
(Not Yet Rated)
I will never order from Wirefly EVER AGAIN.  Worse customer service EVER!1)  I think the phone is refurbished!  My phone keeps freezing up so each time it does that I have to take the battery out to have it reboot again and I only
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Horrible customer service.
by ,Nov 7, 2011
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I am very upset with the Customer service that wirefly provides. Order might seem like a breeze and their phones are cheaper. However, when my HTC amaz 4G showed up, it started having issues the first week. Trying to get a replacement from Wirefly has
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They will lie, cheat and steal, absolutely true.
by ,Oct 19, 2011
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They are terrible. Outrageous holding times. The reps barely speak English, since they are in the Phillipines. And they lie, upsell and provide a horrible buying experience! Do yourself a favor and go to Sams Club or Costco which are just as low priced
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Buy it somewhere else!
by ,Oct 4, 2011
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These guys are a piece of work.  I've tried calling to order because their website feature didn't have an option to keep the existing plan yesterday.  The sales person tried to trick me by selling me a higher priced data plan than what I wanted
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Wirefly is a scam. DO NOT BY FROM THEM!
by ,Aug 30, 2011
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I too was scammed by their rebate offer on 2 phones.  I did everything the rebate terms asked for.  Rebate was denied.  Called and emailed, nothing.  Oh, and customer service was in India.  Talk about frustrating phone
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HORRIBLE HORRIBLE HORRIBLE!!!!!!!!!!!!!!!!!! NEVER EVER EVER BUY FORM THEM!!!!!!!!
by ,Aug 15, 2011
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HORRIBLE HORRIBLE HORRIBLE!!!!!!!!!!!!!!!!!! NEVER EVER EVER BUY FORM THEM!!!!!!!! STAY AWAY! WORST CUSTOMER SERVICE EVER! i PROISE IT IS NOT WORTH THE BS AND SAVINGS THAT YOU THINK YOU WILL BE RECIEVING!!!!! I ORDERED 2 HTC SENSATIONS FROM THEM AND THE
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REALLY REALLY BAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by ,Aug 1, 2011
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I bought a new phone so I could go out of towm while my son is sick but the phone is not working and wirefly wants $250 to overnight me a new phone. It apprently takes 10 days to replace a phone they never checked worked before sending it to me. WIREFLY
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Be Careful
by ,Jul 21, 2011
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I signed up for t-mobile through wirefly. I chose wirefly because the phone was $50 cheaper than on t-mobile's site. Big mistake. After 3 months I needed to switch to verizon for a variety of reasons. I paid my t-mobile early termination fee, sold
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Not Worth the Hassle
by ,Jul 5, 2011
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I was eligible for an upgrade on my t-mobile phone.  I ordered an HTC sensation with them and it came on time no problem.  But then I looked at the order slip and it gives plan information that was different from my original plan.  They
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WSirefly is well worth it. Save money.
by ,Jun 25, 2011
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I have been using Wirefly for the last 6 years for upgrades, and now most recently, to switch carriers and I am very pleased with their service. The first time I used the to servcie to upgrade, I only wanted to upgrade 2 of my lines, but not the 3rd on
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Wirefly is an awful company, awful service, DO NOT USE!
by ,Jun 22, 2011
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Heed the warnings on this site.  Caveat Emptor! (buyer beware!)  Wirefly sent me my phone in a timely manner. It was defective (went dead on day three).  They exchanged it under the 30 day return policy.  Second phone went dead
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Worst online experience ever!
by ,Jun 13, 2011
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WireFly is a bogus online site. i bought a G2X from them and when i called them to autorize my purchare and verify that it is me, they asked me for a copy of my Social Security & Drivers License!!!!??? No matter who it is i am not just gonna send a
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Absolutely Terrible Customer Service
by ,May 31, 2011
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Absolutely Terrible......I was in the middle of placing an order and I called up to ask a few questions that I had concerns with..but the agent kept insisting about the odering it from her. When I told her that I would order it online, she mentioned that
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Happy customer!
by ,May 6, 2011
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I shopped around for a phone upgrade for a while. I was a little worried about Wirefly because of the reviews on here & their offer seemed too good to be true! Fortunately, I had a terrific experience with Wirefly! I found exactly the phone I wanted.
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Avoid at all costs
by ,Apr 26, 2011
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It was tedious to order 4 phones, ended up having to talk to someone in India to complete the order. Phones arrived as described with the pricing as advertised. Bill is very hard to understand, but the total was right.  The bill showed optional
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Recently I purchased my new phone with contract from Wirefly.
by ,Mar 28, 2011
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Recently I purchased my new phone with contract from Wirefly. I could conveniently browse and compare the service providers at Wirefly and there was also a variety of low priced phones to choose from.  Wirefly made my purchase easy and affordable. I
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Great place to comparison shop, great prices + fast shipping
by ,Mar 22, 2011
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I'm glad I found Wirefly - I did a lot of research there before I finally bought my new smartphone. I compared their prices to my current carrier store and Wireflys prices were a lot better. The worst part is not being able to get your phone immediately
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Wirefly to the top!
by ,Mar 20, 2011
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Wirefly had a great customer service, providing me with all the info that I needed. I would like to thank wirefly for their hardwork in getting the product to my
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I just pre-ordered the HTC thunderbolt
by ,Mar 16, 2011
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I just pre-ordered the HTC thunderbolt through wirefly.com before even its launch, and got an amazingly cheap offer. But wait there’s more. I also got free FedEx shipping and mobile hotspot. If you are also planning to buy a PDA/Smartphone or
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It can't get better than this!
by ,Mar 16, 2011
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I just brought my dream phone or should I say got it for free from wirefly.com. My friend suggested me and I am suggesting you all to give it a try. You won't be disappointed.  The best part I like about this is that you even get free return
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If you want Speed, Service and Satisfaction - Wirefly is your only Choice.
by ,Mar 15, 2011
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I'm glad to have chosen Wirefly. I got a Cliq2 from them at a $200 dollars savings that none of the other stores came close! But that is not all, I have got numerous questions on the plan and rebates so I called the customer service to clarify.
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quick and painless way to get a phone
by ,Mar 15, 2011
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I would not only recommend Wirefly to others, but I will be using them for my next cell phone purchase.  This is a great service for anyone who likes to do things from the comforts of home.The prices were very reasonable and the
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They LOST the phone I returned to them!!
by ,Mar 15, 2011
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I ordered the Droid X through Wirefly, when we decided to not go with that phone, we shipped it back to them about 3 days later. I never even activated the phone...well I've been calling to see that they did receive the phone. I called on Thur. when they
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Great Experience, Wonderful service
by ,Mar 11, 2011
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The phones I was going to buy at the verizon store were about 40% cheaper through wirefly. I don't know how wirefly give their customers the deals that they do, but it's awesome! You do everything online, and it's by far the eaiset and simplest
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Must provide Social Security Number to Overseas Call Center
by ,Feb 24, 2011
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When upgrading a line with Sprint via Wirefly, you must do one of two things - either sign up for a $25 or $15 additional monthly charge for 6 months (that's an additional $90 to $150, or the cost of the phone), or you can call the call center overseas,
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Will definitely buy from again!!
by ,Feb 21, 2011
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I got to Wirefly through a banner on Yahoo. I know this will sound like an odd compliment, but the whole process was so seamless and easy, for a moment I questioned as to whether or not it was an internet scam. I mean, I was getting a free RAZR phone,
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WORST experience.
by ,Feb 15, 2011
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People are rude, the customer service is rude. They dont try to help you with the situation. I lost my phone and called them they said they are not responsible for it even though i took insurance from them. A third party is responsible and i have to call
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I had a great experience with the site, customer service and overall product!
by ,Jan 21, 2011
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I ordered a Samsung Captivate from Wirefly and had a great experience. Navigating the website was easy.  The phone was free.  The follow up emails confirming my order and then notifying me that my order had shipped was also reassuring. 
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CS hasn't a clue.
by ,Dec 25, 2010
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$170 cheaper than upgrading from AT&T. Only problem is they keep reminding you to sign up for their FREE online back up for life, and I can't do it.  Will not accept my email address, says it is already in use, will not reset my password because
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Overall Rating:Store Rating: 5.0
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Fast and Good
by ,Dec 23, 2010
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Excellent service. They took my order over the phone fast. Got my phone around 4 days later and everything is hooked up and
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Best I could have asked for, will be my phone shop from now on.
by ,Dec 22, 2010
(Not Yet Rated)
Got a great deal and could not have asked for better service!Looked around all over the web but Wirefly made it easy. Straight forward pricing, Free Shipping and when I had questions their customer service was
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Wirefly - if it seems too good to be true...
by ,Dec 21, 2010
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Wirefly appears to have good prices but here are some problems I experienced:1) If phone is not delivered (for whatever reason) they still charge you for service and contract penalties.  I have spent over 20 hours communicating with Wirefly,
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Five stars to Wirefly for being so great!
by ,Dec 9, 2010
(Not Yet Rated)
Wirefly was so easy to use and I found it had the cheapest over all prices. I'm delighted with my experience and I have been telling everyone about it! The delivery speed was spot on and the customer service was amazing. I felt like a valued customer
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They have good customer service and no additional fees .
by ,Dec 8, 2010
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I would give Wirefly a Five Ticks rating . why?  The customer service was awesome , answered all my questions there . As they said , its super easy to understand once you get it  . No gimmicks and stuff . The
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Overall Rating:Store Rating: 1.0
 
Wirefly discloses your SN without consent
by ,Dec 8, 2010
(Show)
WireFly asks for your Social Security Number. The are in India and not bound to US law. Beware, is a cheap phone worth allowing your SN to be in the hands of a foreign national. Think about
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hats of good servie they do as they promise to do
by ,Dec 7, 2010
(Not Yet Rated)
i just took a samsung mobile from this wirefly site. they delivered my mobile as they promised to deliver on that date. when i got the cel phone i just compared the prices with other retailersand i was shock to c dat this cell phone is really
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Easy process, great deals
by ,Dec 7, 2010
(Not Yet Rated)
Wirefly has earned my business for years to come. The process was extremely simple and straightforward, and the entire shopping and shipping process took only a few days. I found a great deal that I could not find anywhere else. Highly recommend
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Wonderful experience!
by ,Dec 7, 2010
(Not Yet Rated)
Wirefly is by far the best company I've ever run across. They sell cell phones which are cheap in the comfort of your own home! There is a satisfaction guarantee in the event you do not like your phone for whatever reason. And I mean WHATEVER reason.
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Wirefly is THE BEST
by ,Dec 3, 2010
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I RECOMMEND THEM TO ANYONE.The order process and customer service is excellent. The quality of the Services as compared to other is extremely satisfying and explained everything to me and answered every question of mine and helped me through out the
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Save your money and get a higher rated service with Wirefly
by ,Nov 28, 2010
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The quality of the Services as compared to other is extremely satisfying and explained everything to me and answered every question of mine and helped me through out the way. Excellent 5 Star service.I Will send every Friend to Wirefly. You will save
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Repeat customer, very satisfied.
by ,Nov 26, 2010
(Not Yet Rated)
Wirefly is awesome, haven’t had any probelms with them. 3rd time buying a phone & it’s all been a peice of cake. I love their website navigation too, it makes shopping online incredibley easy. You can browse by sevice provider,
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NEVER, NEVER BUY FROM WIREFLY
by ,Nov 19, 2010
(Show)
I bought two phones from wirefly and what a joke.  The phones were free but you had to pay upfront and submit for 2 rebates for each phone.  I followed the instructions to the T and I never received any rebate.  So my free phone was at
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Great price and fast, easy online ordering
by ,Nov 13, 2010
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I have used wirefly.com for my primary line, added two lines and a broadband card. I like the prices and ease of ordering enough that I also did my upgrade through them. Recently, when I ordered my upgrade phone, I also added another line. I had some
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The right place for greater savings!
by ,Nov 2, 2010
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There is no other place to order a cellphone that is as awesome as Wirefly!I purchased a Blackberry from Wirefly and found the entire experience super easy. The order was placed quickly and the representative was helpful and very
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Wirefly is Amazing !
by ,Nov 1, 2010
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I bought a cell phone from wirefly.com for the first time and I am really amazed at their efficient service.Talking about wirefly,they are the answer to all kinds of cell phone businesses did online.They are the one-stop store for all the people around
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Great customer service!
by ,Oct 18, 2010
(Not Yet Rated)
The coolest site I've seen yet! Wirefly is your answer to finding THE best cell phone for all your calling and texting as well as internet needs. I received my Blackberry just last week, and I'm as happy as can be! I dread going into stores for fear of
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I have told other people about wirefly. I LOVE THEM!
by ,Oct 18, 2010
(Not Yet Rated)
I order a blackberry curve phone from wirefly a i love it.The delivery was great and the order was great.customer service and overall was satisfaction. I'm very please with my phone and
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Horrible, I really can't believe I was blatantly lied to like this.
by ,Oct 17, 2010
(Not Yet Rated)
HORRIBLE! I submitted an order via telephone to wirefly and was lied to about a few things! The money was debited from my account before I got the chance to confirm, even though I was told by the representative that it wouldn't be. I was also told the I
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Excellent Service
by ,Oct 15, 2010
(Not Yet Rated)
If you’re not sure where to start searching for a new cell phone or the perfect plan, this is the right place to get deals you’ve been wanting. You’ll have access to all major cell phone companies to compare at one place and save a lot
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Horrible experience - changed price after order, lousy communication
by ,Oct 4, 2010
(Not Yet Rated)
I tried to order a new phone as an upgrade for a secondary line on a family plan.  I noticed that the price was the same (49.99) regardless of whether the primary or secondary line was selected.  Surprised, but the price was good, and 2-day
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I am very pleased with my purchases.
by ,Sep 28, 2010
(Not Yet Rated)
I have used Wirefly the last two times that we needed phones.  Both times the experience has been very positive.  No troubles from either order.  The phones arrived ready to go with a little help from Sprint, just to activate them. 
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DO NOT USE WIREFLY EVER!!
by ,Aug 19, 2010
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I usually dont complain or make a fuss about anything but wirefly really pushed my buttons. They sent me a new phone but it was damaged and dirty like a used phone with stickers stuck back on the screen. They canceled my current verizon account leaving
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Fast shipping and fantastic prices
by ,Aug 17, 2010
(Not Yet Rated)
I've added a line to my family plan and upgraded an existing phone from Wirefly, and had a great experience both times.  Wirefly's prices are amazing, and I've ended up saving a cool couple hundred dollars in the span of a few months.  Both of
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Great Price, Great Experience!
by ,Aug 14, 2010
(Not Yet Rated)
I love Wirefly!  I ordered a DROID Incredible from Wirefly and was impressed all the way around.  The price was the best on the internet and they had it at midnight the same day it was launched with Verizon.  The website was also easy to
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One of the easiest transactions ever!
by ,Aug 11, 2010
(Show)
Wirefly was extremely easy. We placed our order and had our phones in just a few days. Activation was a breeze and the service has been wonderful. Would definitely recommend to
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Got a free phone and free shipping. Would buy again.
by ,Aug 10, 2010
(Not Yet Rated)
Wow. Unlike some of the other reviews below, I actually had a really quick and easy transaction with Wirefly. I got the Samsung Impression when my AT&T account was eligible for an upgrade. I picked Wirefly because there weren't a lot of desirable
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I'm glad Wirefly has low prices and plenty of phones.
by ,Aug 10, 2010
(Show)
I purchased two Blackberry Curve for $0.00 thru Wirefly.  I have enjoyed my phones.  This was a very good purchase for me.  I am glad that I decided to look online first going to the Sprint store.  I would highly recommend
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Excellent
by ,Aug 9, 2010
(Show)
Could not believe my eyes when I heard the price to get a new Droid on Wirefly.com during the holidays last year! I had already checked it out at the Verizon store and they wanted like $300 for the thing. New phone or not, I wasn’t going to slap
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youall are the shiznit
by ,Aug 5, 2010
(Not Yet Rated)
The phone is sweet, the whole deal with Wirefly was easy and fast. Would recomend to anyone wanting a great deal and no
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NEVER going to a wireless store again
by ,Aug 2, 2010
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I recently upgraded my family plan thru Wirefly.com and I'll never step foot into a retail store again!!  I wasn't sure which phone I wanted, so I called their sales number and the rep took his time to decide which phone was best for ME and didn't
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Great Deal and Great Savings
by ,Aug 1, 2010
(Not Yet Rated)
I recently purchased the new Droid X from Wirelefly and could not wait to get my phone. Had it shipped overnight. Placed my order by 5pm and had it next day. Great
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It was a great experience!
by ,Jul 27, 2010
(Show)
I recently purchased my Blackberry Storm from Wirefly!! The price was a great deal, fast free shipping & the sales Rep.was very knowledgable, she made sure I was happy with what I am getting and explained everything I needed to know about the phone.
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Saved a bunch, got it quick, highly recommended
by ,Jul 21, 2010
(Show)
Saved over $120 on my new phone versus the store and they threw in a bonus Bluetooth headset for free.  Best part was I got it in one day with free shipping which was suppossed to be 2-day Fed ex.  I recommend Wirefly to anyone in the market
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great! I would recommend Wirefly to friends and family.
by ,Jul 20, 2010
(Not Yet Rated)
I purchased a BlackBerry Curve from Wirefly.com.  The online ordering process was easy.  The selection of phones included all carriers (I thought of switching carriers but decided to stay where I am).  Most importantly, the prices
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Wirefly makes cell phones easy.
by ,Jul 20, 2010
(Show)
Wirefly is quick and painless.  I found my phone easily and it arrived in two days.  I will never go back to the carrier again.  I strongly recommend this
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I ordered my phone and got it with no problems in 2 days
by ,Jul 20, 2010
(Show)
I ordered a blue En-V3 from Wirefly to replace my old LG Dare (which was extremely glitchy and hard to use).  Wirefly offered me a really good deal on the En-V and the phone got to my house about 2 days after I ordered it.  No complaints
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Excellent selection, great prices, fast shipping.
by ,Jul 7, 2010
(Not Yet Rated)
My experience was very good. For me, the two biggest attractions were the phone selection and the price . To be able flip back and forth between phones from different manufacturers and carriers made me comfortable that I was making an educated choice on
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Wirefly is the only way to get a cell phone
by ,Jul 7, 2010
(Not Yet Rated)
I think I've done it all with Wirefly now -- changed carriers, ported my number, added a line to my family plan, upgraded my phone.  Each time Wirefly handled everything for me, and I got a great deal on a new phone.  Awesome
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Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Reliable, quick and a pleasure to deal with
by ,Jun 29, 2010
(Not Yet Rated)
I had a great experience with Wirefly.  My phone and accessories came when promised and in good shape.  I would definitely order from them
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Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Quick, Easy and saved a TON of money!
by ,Jun 23, 2010
(Not Yet Rated)
Ordered two HTC Aria phones (to add-a-line on my existing ATT account) from them on Monday.  This was the day the Aria was released.  Price was as they stated it would be ($49 per phone with no tax, delivery or activation fees) and with free
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Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Excellent *****
by ,Jun 8, 2010
(Show)
Wirefly truly has the best prices online.  I just bought my new phones (family plan with 2 DROIDs on Verizon Wireless) and received the two phones the next day. I ordered online, ported (brought my number from AT&T to Verizon) and did not
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Date Rating
Overall Rating:Store Rating: 2.0
 
Nov 15, 2010
(Not Yet Rated)

i havent gotten my order yet and it has been two weeks all the tracking site...
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Overall Rating:Store Rating: 3.0
 
Nov 15, 2010
(Not Yet Rated)

Strictly due to price I would consider using them again
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Overall Rating:Store Rating: 5.0
 
Nov 14, 2010
(Show)

Ordered the phone and it was like, very quick arriving at my door. Very...
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Overall Rating:Store Rating: 5.0
 
Nov 13, 2010
(Show)

Good shopping experance
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Overall Rating:Store Rating: 5.0
 
Nov 11, 2010
(Show)

Bettther than I expected. Will look there first whenever I need the phone.
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Overall Rating:Store Rating: 5.0
 
Nov 6, 2010
(Show)

It was awesome! I am recommending them to all my friends and family. I got...
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Overall Rating:Store Rating: 4.0
 
Nov 5, 2010
(Show)

To many delays on my order. Could not understand person asssisting me with my...
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Overall Rating:Store Rating: 5.0
 
Nov 4, 2010
(Show)

great experience
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Overall Rating:Store Rating: 2.0
 
Nov 3, 2010
(Show)

Frustrating. They only sent half of the order. Still waiting for refund on the...
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Overall Rating:Store Rating: 4.0
 
Oct 28, 2010
(Not Yet Rated)

Not to be rude, but I would like to speak to someone in the United States, not...
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Overall Rating:Store Rating: 5.0
 
Oct 25, 2010
(Not Yet Rated)

Great Service, will use again,will refer friends
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Overall Rating:Store Rating: 5.0
 
Oct 18, 2010
(Not Yet Rated)

Wirefly was excellent. Phone wasn't available to me, due to contract...
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Overall Rating:Store Rating: 5.0
 
Oct 13, 2010
(Show)

I have purchased phones through wirefly before, and their prices are very good...
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Overall Rating:Store Rating: 3.0
 
Oct 8, 2010
(Show)

Doubt I will be ordering from them again.
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Overall Rating:Store Rating: 5.0
 
Oct 6, 2010
(Show)

Great everything went as if I went to a store!!
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Overall Rating:Store Rating: 2.0
 
Sep 10, 2010
(Show)

the cell phone i ordered from them, was not the one i recived! I ordered the...
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Overall Rating:Store Rating: 4.0
 
Sep 4, 2010
(Show)

It was simple and pleasant.
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Overall Rating:Store Rating: 1.0
 
Sep 4, 2010
(Show)

Bait and switch to hjgher rate plan, not real sure because the person...
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Overall Rating:Store Rating: 4.0
 
Sep 3, 2010
(Show)

I thought I was shopping at a Verizon Store. Everything was convenient, easy...
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Overall Rating:Store Rating: 4.0
 
Sep 2, 2010
(Show)

I would shop with reservations, I need more education
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Overall Rating:Store Rating: 1.0
 
Aug 27, 2010
(Show)

Contacted them about a possible upgrade, said I could switch upgrades on my...
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Overall Rating:Store Rating: 4.0
 
Aug 24, 2010
(Show)

we had problem with getting the address right over the telephone had repeat it...
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Overall Rating:Store Rating: 4.0
 
Aug 23, 2010
(Show)

I didn't receive my order at all.
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Overall Rating:Store Rating: 5.0
 
Aug 23, 2010
(Show)

Everything was perfect. What else can I say? I got the Droid for about $20...
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Overall Rating:Store Rating: 4.0
 
Aug 17, 2010
(Show)

I was shopping for an android phone or smart phone. When I searched the...
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Overall Rating:Store Rating: 5.0
 
Aug 15, 2010
(Show)

Shopping at Wirefly was a very easy process and pleasant experience. Thank...
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Overall Rating:Store Rating: 5.0
 
Aug 15, 2010
(Show)

loved it phone came the very next day
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Overall Rating:Store Rating: 5.0
 
Aug 14, 2010
(Show)

This is the first purchase I have made at Wirefly and since it has only been a...
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Overall Rating:Store Rating: 4.0
 
Aug 13, 2010
(Show)

satisfied
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Overall Rating:Store Rating: 1.0
 
Aug 11, 2010
(Show)

I will never shop wirefly again and I will discourage my friends from shopping...
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Overall Rating:Store Rating: 1.0
 
Aug 11, 2010
(Show)

Wirefly accepted my deposit, and then within 24 hours they cancelled my order....
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Overall Rating:Store Rating: 1.0
 
Aug 8, 2010
(Show)

Once your order is placed and they take the money out of the acct u cant get in...
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Overall Rating:Store Rating: 5.0
 
Aug 5, 2010
(Show)

Wirefly was a great experience for me! Quick reply to my on line request, fast...
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Overall Rating:Store Rating: 4.0
 
Aug 4, 2010
(Show)

great site and i will recommend this to my friend .
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Overall Rating:Store Rating: 2.0
 
Aug 3, 2010
(Show)

not good at all, taking extremely too long!!!
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Overall Rating:Store Rating: 5.0
 
Aug 2, 2010
(Show)

I was able to receive my product right on time and I will definitely reccomend...
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Overall Rating:Store Rating: 4.0
 
Aug 2, 2010
(Show)

The selection is fabulous! The prices, amazing! The customer service, fast,...
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Overall Rating:Store Rating: 5.0
 
Jul 30, 2010
(Show)

ok
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Overall Rating:Store Rating: 4.0
 
Jul 29, 2010
(Show)

I thought I was buying from AT&T.Turned out o0k but eb site was not clear to me...
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Overall Rating:Store Rating: 4.0
 
Jul 28, 2010
(Show)

got what i wanted
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Overall Rating:Store Rating: 4.0
 
Jul 26, 2010
(Not Yet Rated)

no comments
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Overall Rating:Store Rating: 5.0
 
Jul 12, 2010
(Show)

Horrible, horrible, horrible customer service. Person hung up on me twice....
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Overall Rating:Store Rating: 5.0
 
Jul 11, 2010
(Not Yet Rated)

Awesome experience.
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Overall Rating:Store Rating: 5.0
 
Jul 5, 2010
(Not Yet Rated)

Wirefly rocks! Keep up the good work.
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Overall Rating:Store Rating: 5.0
 
Jul 3, 2010
(Show)

I found my experience to be extremely informative and understandable. I am so...
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Overall Rating:Store Rating: 5.0
 
Jun 26, 2010
(Show)

Upgrading phone was confusing as my upgrade to my $9.99 add a line came back as...
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Overall Rating:Store Rating: 2.0
 
Jun 21, 2010
(Show)

Wirefly illlegally charge your credit card without your permission and send you...
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Overall Rating:Store Rating: 5.0
 
Jun 19, 2010
(Show)

excellent and i would do it agasin.
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Overall Rating:Store Rating: 1.0
 
Jun 19, 2010
(Show)

Poor quality phone customer services, haveing to repeat order almost x6 times...
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Overall Rating:Store Rating: 5.0
 
Jun 17, 2010
(Not Yet Rated)

Excellent in every way
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Overall Rating:Store Rating: 2.0
 
Feb 27, 2010
(Show)

your company charged me for phones that didnt work causing my account to be...
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Overall Rating:Store Rating: 4.0
 
Feb 3, 2010
(Show)

GREAT PRICE FOR ALL PRODUCTS. PROMPT SERVICE....AWSOME.
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Overall Rating:Store Rating: 4.0
 
Dec 28, 2009
(Not Yet Rated)

Quick and easy.
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Overall Rating:Store Rating: 5.0
 
Dec 14, 2009
(Show)

Great price and quick service
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Overall Rating:Store Rating: 4.0
 
Nov 30, 2009
(Show)

Thanks
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Overall Rating:Store Rating: 4.0
 
Oct 26, 2009
(Show)

quick shipping
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Overall Rating:Store Rating: 4.0
 
Sep 17, 2009
(Not Yet Rated)

I had a good experience overall
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Overall Rating:Store Rating: 5.0
 
Aug 13, 2009
(Not Yet Rated)

Processing the order was really fast. Good tracking details.
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Overall Rating:Store Rating: 4.0
 
Jul 27, 2009
(Not Yet Rated)

shopping is great. but the bad side is i am not able to track my bluetooth,...
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Overall Rating:Store Rating: 3.0
 
Jul 15, 2009
(Show)

The price was competetive, but the customer service is pathetic.. I still have...
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Overall Rating:Store Rating: 1.0
 
Jul 8, 2009
(Show)

very poor service regarding the products, no proper communication betn the...
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Overall Rating:Store Rating: 3.0
 
Jun 20, 2009
(Show)

I had cancelled my order as AT&T was asking for $500 deposit.
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Overall Rating:Store Rating: 5.0
 
Jun 15, 2009
(Show)

I decided not to purchase the cell phone service because they wanted a deposit,...
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Overall Rating:Store Rating: 5.0
 
Jun 15, 2009
(Not Yet Rated)

EXCELLENT SERVICE
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Overall Rating:Store Rating: 5.0
 
Jun 14, 2009
(Not Yet Rated)

I liked it. Everything was simple. I've got a fantastic deal!
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Overall Rating:Store Rating: 5.0
 
Jun 9, 2009
(Not Yet Rated)


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Overall Rating:Store Rating: 1.0
 
Jun 2, 2009
(Show)

I would certainly place an order again. Maybe there was a misunderstanding or...
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Overall Rating:Store Rating: 3.0
 
Jun 1, 2009
(Show)

ok
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Overall Rating:Store Rating: 5.0
 
May 29, 2009
(Show)

Shopping experience was excellent, quick, accurate, and efficient. Very...
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Overall Rating:Store Rating: 2.0
 
May 29, 2009
(Show)

never again
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Overall Rating:Store Rating: 1.0
 
May 25, 2009
(Show)

I have problems with the phone that i orderd and was sent the wrong stylus that...
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Overall Rating:Store Rating: 4.0
 
May 21, 2009
(Show)

ok
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Overall Rating:Store Rating: 5.0
 
May 20, 2009
(Show)

Everything was great with the purchase and I received it so quickly in only two...
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Overall Rating:Store Rating: 1.0
 
May 18, 2009
(Show)

your service is not good.
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Overall Rating:Store Rating: 5.0
 
May 18, 2009
(Show)

Phones arrived ontime but were not delivered before my old phone numbers were...
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Overall Rating:Store Rating: 1.0
 
May 17, 2009
(Show)

I wanted to return it due to not enough features.I went from wirefly to 2...
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Overall Rating:Store Rating: 4.0
 
May 14, 2009
(Show)

keep up the good work
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Overall Rating:Store Rating: 4.0
 
May 13, 2009
(Show)

met my needs
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Overall Rating:Store Rating: 2.0
 
May 12, 2009
(Show)

Deal was good, but the phones i received were in bad condition and had to...
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Overall Rating:Store Rating: 5.0
 
May 12, 2009
(Show)

great deals. very fast ship
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Overall Rating:Store Rating: 5.0
 
May 8, 2009
(Show)

I got an email saying that "Contact Customer service to complete the purchase",...
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Overall Rating:Store Rating: 5.0
 
May 8, 2009
(Show)

super fast service
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Overall Rating:Store Rating: 4.0
 
May 6, 2009
(Show)

i was not told that the phones are refurbished, it did not work with my...
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Overall Rating:Store Rating: 4.0
 
May 5, 2009
(Show)

Shopping for a cellphone at Wirefly.com was a breeze. I received the phone in...
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Overall Rating:Store Rating: 5.0
 
May 1, 2009
(Show)

Excellent service
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Overall Rating:Store Rating: 3.0
 
Apr 28, 2009
(Show)

Wirefly has cheap prices on phones and most times you can get around a service...
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Overall Rating:Store Rating: 5.0
 
Apr 26, 2009
(Show)

Your company and agents did exellent!I've purchaced several times and next time...
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Overall Rating:Store Rating: 5.0
 
Apr 25, 2009
(Show)

was happy with the service online
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Overall Rating:Store Rating: 5.0
 
Apr 23, 2009
(Show)

wonderful shopping on line
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Overall Rating:Store Rating: 3.0
 
Apr 17, 2009
(Show)

was impressed but really felt uncomfortable with suppling personal info when...
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Overall Rating:Store Rating: 5.0
 
Apr 16, 2009
(Show)

This is the second time I have used WireFly to purchase a cell phone. My first...
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Overall Rating:Store Rating: 4.0
 
Apr 16, 2009
(Show)

I would like to always talk to a live person A computer response gives...
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Overall Rating:Store Rating: 5.0
 
Apr 15, 2009
(Show)

Pretty easy transaction. Plans were confusing and I still think I didn't...
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Overall Rating:Store Rating: 4.0
 
Apr 13, 2009
(Show)

My shooping experience was good. Then online chat was a great experience for...
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Overall Rating:Store Rating: 1.0
 
Apr 11, 2009
(Show)

ABSOLUTELY THE WORST SHOPPING EXPERIENCE IN 20 YEARS !! I ordered a cell...
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Overall Rating:Store Rating: 5.0
 
Apr 9, 2009
(Show)

Haven't recieved second phone yet, but respnonse was good
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Overall Rating:Store Rating: 3.0
 
Apr 8, 2009
(Show)

phone is on good condition and received on time. I will shop at this merchant...
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Overall Rating:Store Rating: 5.0
 
Apr 7, 2009
(Show)

Good Price foritem, excellent shipping and order completion
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Overall Rating:Store Rating: 5.0
 
Apr 2, 2009
(Show)

This is my first cell phone and service provider purchase and the entire...
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Overall Rating:Store Rating: 5.0
 
Mar 27, 2009
(Show)

I was pleasantly surprised. The ppurchase was quick and easy and my...
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Overall Rating:Store Rating: 5.0
 
Mar 12, 2009
(Show)

The price was good, shipping was fast and the product was new as advertised....
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Overall Rating:Store Rating: 3.0
 
Feb 22, 2009
(Show)

Other than a small delay due to billing issues, the overall experience was...
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Overall Rating:Store Rating: 5.0
 
Jan 8, 2009
(Show)

It was a great expirence and will continue to shop as long as the products are...
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Overall Rating:Store Rating: 4.0
 
Dec 14, 2008
(Show)

There was a duplicate copy sent
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Overall Rating:Store Rating: 5.0
 
Dec 9, 2008
(Show)

I am very satisfied with my experience.
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Overall Rating:Store Rating: 2.0
 
Dec 9, 2008
(Show)

The web site is very informative, and otdering is quick and straightforward....
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Overall Rating:Store Rating: 1.0
 
Dec 8, 2008
(Show)

i did not get the merchandise because the deposit was way too high
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Overall Rating:Store Rating: 5.0
 
Dec 7, 2008
(Show)

I had A very good experience with Wirefly. I would recommend them to my frineds.
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Overall Rating:Store Rating: 1.0
 
Dec 3, 2008
(Show)

They sent me an email stating that my phone number was not available in my home...
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Overall Rating:Store Rating: 4.0
 
Dec 1, 2008
(Show)

The belt case sold with my phone was the wrong case and didn't fit. I was on...
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Overall Rating:Store Rating: 4.0
 
Nov 25, 2008
(Show)

I ordered the exact same phone from T-mobile.com and it was almost $200 more...
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Overall Rating:Store Rating: 5.0
 
Nov 22, 2008
(Show)

this was really first time that i shop, was kind of scared.since i did this it...
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Overall Rating:Store Rating: 5.0
 
Nov 21, 2008
(Show)

The site view, process and tracking is excellent. The process is very quick and...
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Overall Rating:Store Rating: 4.0
 
Nov 21, 2008
(Show)

Was a first time shopper, was pleased with the ease of finding the product I...
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Overall Rating:Store Rating: 4.0
 
Nov 9, 2008
(Show)

Blieve it or not it was better than doing business with the AT&T local...
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Overall Rating:Store Rating: 4.0
 
Nov 9, 2008
(Show)

they were great an everthing was handled in a timely manner
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Overall Rating:Store Rating: 5.0
 
Nov 9, 2008
(Show)

My product arrived quickly, intact, and undamaged. No follow-up intervention...
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Overall Rating:Store Rating: 5.0
 
Nov 6, 2008
(Show)

very good
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Overall Rating:Store Rating: 4.0
 
Nov 1, 2008
(Show)

fast and good
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Overall Rating:Store Rating: 5.0
 
Oct 31, 2008
(Show)

I'm please with you and I will still shop with you.
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Overall Rating:Store Rating: 4.0
 
Oct 30, 2008
(Show)

it was very conveinient for me at the time. i needed somethin quick and not to...
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Overall Rating:Store Rating: 5.0
 
Oct 29, 2008
(Show)

Good Work
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Overall Rating:Store Rating: 4.0
 
Oct 29, 2008
(Show)

OK
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Overall Rating:Store Rating: 1.0
 
Oct 28, 2008
(Show)

I was shipped the wrong cable for my phone. The clerk on the phone told me I...
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Overall Rating:Store Rating: 4.0
 
Oct 24, 2008
(Not Yet Rated)


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Overall Rating:Store Rating: 5.0
 
Oct 23, 2008
(Show)

I recived a really good deals on cell phones,I'm really happy with my purchase.
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Overall Rating:Store Rating: 5.0
 
Oct 22, 2008
(Show)

Wicked fuckin awesome!
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Overall Rating:Store Rating: 5.0
 
Oct 22, 2008
(Show)

Good Merchant.
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Overall Rating:Store Rating: 5.0
 
Oct 22, 2008
(Show)

it was quick and easy
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Overall Rating:Store Rating: 4.0
 
Oct 21, 2008
(Show)

Its OK
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Overall Rating:Store Rating: 5.0
 
Oct 16, 2008
(Show)

i had a great time,so thank you
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Overall Rating:Store Rating: 5.0
 
Oct 15, 2008
(Show)

Wirefly was very helpful with getting me a contract with one of the best...
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Overall Rating:Store Rating: 5.0
 
Oct 13, 2008
(Show)

Great buy...the savings are unparrelled! Wirefly takes away aLOT of hassle of...
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Overall Rating:Store Rating: 3.0
 
Oct 11, 2008
(Show)

It was good. Got service as advertised. But mandatory plan details for...
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Overall Rating:Store Rating: 1.0
 
Oct 8, 2008
(Show)

Customer service is really poor,untrained representatives are there in call...
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Overall Rating:Store Rating: 5.0
 
Oct 7, 2008
(Show)

quick and simple, delivery and product was excellent
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Overall Rating:Store Rating: 5.0
 
Oct 6, 2008
(Show)

MY SHOPPING EXPERIENCE WAS GREAT WITH YOUR ORGANIZATION AND I WOULD RECOMMEND...
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Overall Rating:Store Rating: 5.0
 
Oct 2, 2008
(Show)

I had a wonderful shopping experience at Wirefly, I would definitely recommend...
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Overall Rating:Store Rating: 5.0
 
Sep 30, 2008
(Show)

QUICK T/ RESPOND
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Overall Rating:Store Rating: 5.0
 
Sep 26, 2008
(Show)

Order arrived sooner than expected. Outstanding service! Great Price!
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Overall Rating:Store Rating: 5.0
 
Sep 25, 2008
(Show)

My shopping experience was wonderful.
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Overall Rating:Store Rating: 1.0
 
Sep 24, 2008
(Show)

I purchased the chargers online. I was offered help from a live chat which...
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Overall Rating:Store Rating: 5.0
 
Sep 23, 2008
(Show)

It was easy to order from them.
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Overall Rating:Store Rating: 2.0
 
Sep 20, 2008
(Show)

for me very POOR
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Overall Rating:Store Rating: 5.0
 
Sep 19, 2008
(Show)

excellent
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Overall Rating:Store Rating: 5.0
 
Sep 19, 2008
(Show)

My son had told me about Wirefly. It was everything he said it was. It was very...
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Overall Rating:Store Rating: 4.0
 
Sep 17, 2008
(Show)

Wirefly's chat help service was very helpful
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Overall Rating:Store Rating: 2.0
 
Sep 17, 2008
(Show)

did not like it.
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Overall Rating:Store Rating: 3.0
 
Sep 16, 2008
(Show)

The reps were courteous and efficient, and reasonably accurate considering that...
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Overall Rating:Store Rating: 2.0
 
Sep 16, 2008
(Show)

My cell phone number was ported while the new phone was being shipped to me and...
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Overall Rating:Store Rating: 5.0
 
Sep 16, 2008
(Show)

They do what they say and it happens when they say it will. No surprises , just...
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Overall Rating:Store Rating: 5.0
 
Sep 12, 2008
(Show)

excellant
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Overall Rating:Store Rating: 2.0
 
Sep 11, 2008
(Show)

I was supposed to receive a free in-car phone holder when I ordered the...
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Overall Rating:Store Rating: 5.0
 
Sep 9, 2008
(Show)

order was processed and shipped within 24 hours. Shipped on Saturday. Arrived...
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Overall Rating:Store Rating: 5.0
 
Sep 9, 2008
(Show)

My order was handled basically by Chat services. However, the one complaint I...
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Overall Rating:Store Rating: 4.0
 
Sep 9, 2008
(Show)

Was ok
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Overall Rating:Store Rating: 2.0
 
Sep 8, 2008
(Show)

Wirefly supplied virtually NO follow through with AT&T concerning my inability...
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Overall Rating:Store Rating: 5.0
 
Sep 8, 2008
(Show)

The website was visually appealing, easy-to-use, and the prices were the best...
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Overall Rating:Store Rating: 5.0
 
Sep 8, 2008
(Show)

Would use again
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Overall Rating:Store Rating: 5.0
 
Sep 6, 2008
(Show)

Good experience.
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Overall Rating:Store Rating: 5.0
 
Sep 4, 2008
(Show)

I ordered phones thursday night and paid for the fed ex 2 day I was not aware...
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Overall Rating:Store Rating: 4.0
 
Sep 3, 2008
(Show)

process was easy but did not purchase the product due to problem with my credit
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Overall Rating:Store Rating: 4.0
 
Sep 3, 2008
(Show)

good
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Overall Rating:Store Rating: 5.0
 
Aug 30, 2008
(Show)

Excellent website, clear pics of products with good descriptions, and an easy...
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Overall Rating:Store Rating: 4.0
 
Aug 28, 2008
(Show)

Best Online Place to shop. A
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Overall Rating:Store Rating: 4.0
 
Aug 24, 2008
(Show)

I would purchase from you again. thanks
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Overall Rating:Store Rating: 4.0
 
Aug 23, 2008
(Show)

good
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Overall Rating:Store Rating: 5.0
 
Aug 21, 2008
(Show)

I chose a wireless plan for myself and my husband at AT&T. Reviewed the many...
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Overall Rating:Store Rating: 3.0
 
Aug 18, 2008
(Show)

Customer representitives were not knowledgeable as to what I had sent in. Had I...
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Overall Rating:Store Rating: 4.0
 
Aug 16, 2008
(Show)

shopping was good but for some reason the bill is way to high it should not be...
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Overall Rating:Store Rating: 3.0
 
Aug 12, 2008
(Show)

The phones we ordered came in very quick time. The activation of service,...
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Overall Rating:Store Rating: 2.0
 
Aug 12, 2008
(Show)

bothersome and misleading
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Overall Rating:Store Rating: 5.0
 
Aug 10, 2008
(Show)

The service you gave me was excellent i will recommend you all my friends. It...
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Overall Rating:Store Rating: 4.0
 
Aug 8, 2008
(Show)

I do not have any problem with the people I was working with. I have a slight...
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Overall Rating:Store Rating: 5.0
 
Aug 7, 2008
(Show)

I was totaly satisfied with my purchas on line. I may never shop in a store for...
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Overall Rating:Store Rating: 4.0
 
Aug 2, 2008
(Show)

good
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Overall Rating:Store Rating: 3.0
 
Aug 2, 2008
(Show)

It took a week to set up Text Messaging through T-Mobile. I called every day....
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Overall Rating:Store Rating: 4.0
 
Jul 31, 2008
(Show)

good
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Overall Rating:Store Rating: 4.0
 
Jul 31, 2008
(Show)

Good....Need more detail instructions to get phones online especially when you...
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Overall Rating:Store Rating: 5.0
 
Jul 30, 2008
(Show)

I love wirefly web page, it was so easy to use. I like the fact I was able to...
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Overall Rating:Store Rating: 5.0
 
Jul 27, 2008
(Not Yet Rated)

Plenty of choices! quality and most popular products to choose from, Thanks!
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Overall Rating:Store Rating: 4.0
 
Jul 25, 2008
(Not Yet Rated)

My shopping experience with Wirefly was excellent. The only problem I...
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Overall Rating:Store Rating: 1.0
 
Jul 25, 2008
(Not Yet Rated)

NO COMMENT!
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Overall Rating:Store Rating: 5.0
 
Jul 24, 2008
(Not Yet Rated)

My daughter and son-n-law referred me to Wirefly. I found Wirefly to have...
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Overall Rating:Store Rating: 4.0
 
Jul 24, 2008
(Not Yet Rated)

i received my order on time and it was easy to navigate on the web site. i...
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Overall Rating:Store Rating: 5.0
 
Jul 22, 2008
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shoping with wirefly was awsome...every thing went smooth
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Overall Rating:Store Rating: 5.0
 
Jul 22, 2008
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This is the second time that I have used Wirefly. I have had good results both...
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Overall Rating:Store Rating: 1.0
 
Jul 20, 2008
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never again
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Overall Rating:Store Rating: 5.0
 
Jul 15, 2008
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This web site had a variety of products available.
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Overall Rating:Store Rating: 4.0
 
Jul 15, 2008
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Good site with great deals
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Overall Rating:Store Rating: 2.0
 
Jul 14, 2008
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I feel this site is not completely upfront with customers dealing with...
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Overall Rating:Store Rating: 5.0
 
Jul 14, 2008
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SHOPPING WITH WIREFLY WAS EASY WILL DO IT AGAIN. THE DELIVERY WAS NOT SO GOOD...
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Overall Rating:Store Rating: 3.0
 
Jul 13, 2008
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Bad
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Overall Rating:Store Rating: 5.0
 
Jul 10, 2008
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Easy, most cost effective
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Overall Rating:Store Rating: 5.0
 
Jul 10, 2008
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Very Happy with purchase.
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Overall Rating:Store Rating: 3.0
 
Jul 7, 2008
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They were out of stock of one of the phones I ordered. They substituted an LG...
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Overall Rating:Store Rating: 5.0
 
Jul 5, 2008
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The service was very good would buy again that was my second purchase
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Overall Rating:Store Rating: 4.0
 
Jul 2, 2008
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Thank you. Yes, I ordered this phone because I loved the price and I choose the...
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Overall Rating:Store Rating: 5.0
 
Jun 28, 2008
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Great
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Overall Rating:Store Rating: 2.0
 
Jun 26, 2008
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the phone i recieved would not charge so i sent it back and 7days later still...
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Showing 1-200 of 771 surveys Back to paged view