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Wirefly

Overall service rating:  Store Rating: 3.5
Reviewed by 1021 customers
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Showing 1-15 of 349 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 24   Next
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Overall Rating:Store Rating: 1.0
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HORRIBLE, it's all I can say about my experience.

by chrisbkreme18New Member , Nov 18 '09
Horrible, the only good part was the phone coming when promised. It sure didn't work, nor did it activate. They told me I had to escalate the matter when I called customer service. Everyone spoke in broken English. They told me my old phone ...
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Overall Rating:Store Rating: 1.0
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The worst experience!!!

by poedinct2009New Member , Nov 16 '09
I originally visited wirefly to try to save a few bucks on a new cellphone.  What a mistake!!!  The sales representative entered my shipping information wrong, both street name and address, and now my package is on it's way to some fictitious ...
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Overall Rating:Store Rating: 1.0
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like crap. no wait, worse than crap.

by angelxchild , Oct 26 '09
Delivery speed was excellent, but that's about the only thing Wirefly has going for them. Oh and the great prices. But from then on, everything just goes downhill faster than you can say "WTF?!" and it makes you wish you paid more for better ...
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Overall Rating:Store Rating: 1.0
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Wirefly has bad/no service, awful technical people, Wirefly does not save you money.

by elfthe , Oct 25 '09
Wirefly is horrible, dreadful, to be avoided at all costs.   I signed up for a new family account with them because it appeared that they cost less than ATT which turned out to be incorrect.  A day later I got 6 emails, telling me they had a ...
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Overall Rating:Store Rating: 1.0
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WIREFLY- TOTAL SCAMSTERS! BUYER BEWARE

by peoriasp , Oct 24 '09
I purchased a Verizon LG Dare which was was supposed to be free with a mail in rebate. I mailed everything in immediately to get the rebate. I received a letter back stating that the promo does not begin until 2 weeks after the purchase ...
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Overall Rating:Store Rating: 3.0
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My phones are new; time will tell.

by exforge , Sep 23 '09
I was looking into getting a phone, and Wirefly popped up on my screen.  I looked into it, saw that I could get the phone for free, and decided to go with it.  They bragged about their services being fast, and easy.  So I went with it ...
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Overall Rating:Store Rating: 1.0
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Royally Cheated

by johnsonjoseph , Aug 27 '09
I had a Family Plan with 550 mins with AT&T and I tried to upgrade one line of the service to a LG Incite mobile through Wirefly. Here is what I experienced:1) Called up the ordering line to tell them specifically that I need to upgrade just ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE!!!

by dancmom , Jul 18 '09
Horrible experience.  I signed up for 3 lines of new cell service with ATT and made the mistake of doing this through Wirefly instead of ATT.  First of all, we received our 3 new phones no problem.  2 Blackberrys and 1 Samsung A777.  ...
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Overall Rating:Store Rating: 1.0
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FALSE ADVERTISING!!!! DO NOT BUY A PHONE THROUGH WIREFLY!

by littlejen81 , Jun 15 '09
I purchased a Blackberry Curve 8900 to use with an existing T-Mobile account.  It was advertised at $49.99 with no contract extension.  Thinking this was unbelievable, I made the purchase, called my husband and he purchased one, too.  I ...
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Overall Rating:Store Rating: 5.0
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Loved it!! will do it again in 2 years!

by the1viking , Apr 18 '09
Before purchasing phone thru WireflyI looked up the rating here based on customers. I was surprised how many negative comments were made. But I thought that there must be a reason that Wirefly was the #1 cell phone internet site.So I set up a ...
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Overall Rating:Store Rating: 1.0
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RUN AWAY! Any potential savings is NOT worth the aggrevation.

by cavalon , Mar 13 '09
Horrible customer service. You will consume any savings via your time it will take to deal with these inefficient and erroneous people. I am the type of person who always reads the fine print, documents everything, and asks questions before ordering ...
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Overall Rating:Store Rating: 2.0
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Not worth the cost savings !

by sjwas , Feb 24 '09
I ordered two phones using the *new every two* and extending our contract with Verizon.  Prices and selection were good.  Then everything went downhill.  Initial order required Verizon activation password.  This was provided 3 ...
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Overall Rating:Store Rating: 2.0
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Excellent Prices, Horrible Service!

by opinionated122 , Jan 28 '09
If you are looking for a great deal, you can get one with Wirefly....however, you can also get a great deal with another company whose customer service is much better. I have done business with Wirefly 3 times this month alone and each customer ...
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Overall Rating:Store Rating: 3.0
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Customer Service SUCKS

by kjh63 , Jan 04 '09
I was using a Virgin Mobile phone and decided I was sick of the customer service experience with them.  So I went on line looking to see what else was out there.  I found Wirefly, I placed an order and about an hour later I got a phone call ...
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Overall Rating:Store Rating: 1.0
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Horrible, Horrible Company!! RUN RUN RUN AWAY

by babykadles , Dec 26 '08
I have by far had the worst expierence with wirefly.. I tried to exchange a phone before it was even shipped, and was on the phone for well over an hour while they were supposed to be switching out the phones the csr came back on the phone she informed ...
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Showing 1-15 of 349 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 24 Next

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Overall Rating:Store Rating: 5.0
 
Jan 08 '09

It was a great expirence and will continue to shop as long as the products are cheap and easy.But it takes way to long to receive the order.
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Overall Rating:Store Rating: 5.0
 
Feb 27 '08

ALL WAS EXCELLENT
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Overall Rating:Store Rating: 4.0
 
Sep 22 '07

It was a typical shopping experience... unfortunately the demand for the item I purchased delayed the deliver which is understandable.
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Overall Rating:Store Rating: 2.0
 
Sep 17 '08

did not like it.
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Overall Rating:Store Rating: 4.0
 
Jul 19 '07

It was OK after I got past the confusion they created at first. I would recommend that they don't start right out telling the clients that a product is not in inventory. That sounds like back order to me. I don't back order things. I was going to cancel the order right then, but I decided to wait ubtil the next day so I could call in and cancel my order. But, the next day they seemed to be some movement towards shipping my order.
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Overall Rating:Store Rating: 5.0
 
Sep 23 '07

the experience was great. easy, quick and convenient.
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Overall Rating:Store Rating: 1.0
 
Jun 17 '08

It was highly unaccetable . The phone sent was a used one. A guarantee was asked that the replaced phone shall be new. Nobody in the company was willing to give the guarantee. The service was worst ever becoz it made me go through differnt channels but with no results. Even the executives were contacted but all they did as give false promises.Once they said they would email the gurantee and the other executive said that the manager wold contact me withingt eh next 46 hrs. Niether of these happens. The compnay and their satisfaction gurantee in all is a sham.
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Overall Rating:Store Rating: 4.0
 
Apr 24 '08

the shopping was ok. but it took a while and several phone calls to get the phone activated.
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Overall Rating:Store Rating: 5.0
 
Jan 17 '08

Repeat customer. Great deals on web site, highly recommend to anyone looking for a similar product.
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Overall Rating:Store Rating: 2.0
 
Oct 10 '07

missing software and chargers in both cellphone boxes.going past a week and still have not recieved it
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Overall Rating:Store Rating: 5.0
 
Jun 09 '07

Quick, easy, and with a good price for the products.
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Overall Rating:Store Rating: 3.0
 
Jan 13 '08

I had a couple questions so I called the contact us # provided on the site. My questions were not answered satisfactorily and then was treated extemely rudely by the representative, followed by a hang up. The site was great, the rep sucked. Also I was not given a local # that was the only problem with the product I received.
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Overall Rating:Store Rating: 2.0
 
Apr 24 '08

I didn't like it and won't go back, as a frequent shopper I don't like to wait 2-3 days to find out if my credit was approved or not, by then I had already purchsed and been approved by another major carrier, and it only took like 5 minutes, not 3 days! So, NO THANK YOU!
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Overall Rating:Store Rating: 5.0
 
Sep 21 '07

i was very impressed by my experience purchasing from wirefly....i will be using them again
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Overall Rating:Store Rating: 4.0
 
Nov 02 '07

Nice Experience shopping at wirefly.
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Showing 1-15 of 717 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 48 Next



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