Wirefly

Oder took over a month to ship. Gift cards I was promised as compensation never arrived. Customer service is useless. Buy elsewhere!

SCAMMERS
I was promised a rebate.
several contacts later...they still 'dont have my paperwork'
I even have certified letters!!!

Several states Attorneys General are investigating this company.
Read the warnings all over the net and believe.

dont get ripped off.

I am an Indian. I had bought a phone from wirefly when customer service was done in the US. It was a great experience. Now the customer service is outsourced to India. This time it is the worst possible customer service experience ever!!!!!

You will never receive the rebates. Even if you fulfill the ridiculous 5 month wait before sending it in, they will put up roadblock after roadblock to keep you from getting them. You are much better off going to the local shop at your mall or ordering from the cell phone company directly than by using wirefly.

I tried to upgrade my service with Verizon and take advantage of a "free" phone upgrade promotion WireFly was offering for an LG Env3. One week later after placing my order online, they informed me that the phone would now be $99 because they were not currently offering the promotion I signed up for. Every day from the time I placed my order until I finally cancelled such, I would receive an email from them indicating I needed to call them for a host of reasons, and when contacted, they would try to sell me a warranty or some other add on, whcih I always refused. The experience was a total waste of my time.

Wirefly was perhaps the worst shopping experience I have ever had the misfortune of enduring. Not only did their customer service have no clue about the products they offered, they could'nt speak or understand english. Here is the kicker, the best part of the entire ordeal: they double billed me. Yes, that's correct, they billed me for two nextel i870 phones and decided they shipped both of them, so no refund. I returned the one I actually did recieve, hoping to end my business with them, but Wirefly only refunded one of the purchases. So here I am, three hundred dollars down the chute and not a thing to show for it. Go anywhere else.

Good prices but they tied their rebate into some weird 180-day waiting period window with a 30-day window within that. They moved their headquarters and the contact number was an answer machine for 6 months, not kidding here. They magically came online after the 6 mo. period and I found out that I mailed the rebate 14 days too early and lost the $100 rebate. That’s 100X however many people they sucked into their web, nice profit!