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Wireless Emporium

Wireless Emporium

Overall service rating:  Store Rating: 4.5
Reviewed by 164 customers
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Overall Rating:Store Rating: 1.0
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One of the worst experiences ever.

by rmiller2010 , Jan 13 '09
I placed an order on WE website on the 29th of Dec. 2008.  The only communication I actually received from WE was a confirmation of the order placed.  Everytime I tried to view my order, the website told me it was in process and should be ...
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Overall Rating:Store Rating: 3.0
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Good shipping speed, good product, questionable customer service.

by sugar-n-spice , Jun 24 '09
I recently purchased a cradle for my Treo Centro from Wireles Emporium, Inc. through Amazon.com.  After clicking "place order" or whatever the button was called, I noticed that the price was slightly higher than I saw on the Amazon summary ...
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Overall Rating:Store Rating: 1.0
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15 day return maximum for faulty goods? Forget it!

by erniebernie , Sep 02 '03
Their 15 day return policy on faulty goods is as faulty as my charger is. I will never purchase fro ...
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Express Reviews
Overall Rating:Store Rating: 4.0
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Good & Recommend
by place2route ,Jan 23 '08
Ordered LG phone case on Thu Jan 17, 2008 night. Shipped with USPS 1st class mail on Fri Jan 18, 2008 afternoon. Received on Wed Jan 23, 2008 morning. I bought it to replace my 1-year-old phone case, which its swivel belt clip was recently broken. In my opinion, the new one wasn't as well made as my old one, even though the new one was a couple of bucks more expensive. FYI, my old one was of MyBat brand, whereas the new one I just bought was of LuxMo brand.
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Overall Rating:Store Rating: 1.0
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VEry bad, product was never shipped
by ilikekilo ,Dec 05 '08
Business practices are fishy. I never got the item even after 3 weeks and when I called they told me it might have "lost" in the mail. however the status on line shown its never shipped.

MY 2 cents is BEAWARE!!! U Get what U pay for!!! Stay away from this site...tehy are bogus. CUst. service is non existent.
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Overall Rating:Store Rating: 1.0
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Delivered Wrong Product Crummy Support
by jobian ,Jun 29 '09
Ordered a USB cord for my cellular phone, they delivered the wrong brand eventhough the invoice was correct.  Tried reaching them by phone but only got a message saying their voice mailbox is full.  I emailed them but haven't gotten a response.

Don't waste your time on them, try somebody else....
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Overall Rating:Store Rating: 5.0
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Great customer service.
by ab11bc49 ,Mar 25 '09
I ordered a charger for a Apple iPod on Jan 2nd.  The charger that I received would not work with the latest 4th generation version of the iPod.  Apple changed something on the USB connection - thanks Apple :(

On Jan 10th I sent a note to the service center at Wireless Emporium to explain the problem.  They promptly apologized for the mistake and immediately sent me the correct recharger with no additional shipping or other costs.

Thanks Wireless Emporium.
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Overall Rating:Store Rating: 5.0
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Would definitely use Wireless Emporium again for my cell phone needs. A++++++
by mtfogg ,Sep 12 '04
Very quick shipping. FREE SHIPPING on any order. Order was accurate and was what I was looking for. Would definitely use them again.
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Overall Rating:Store Rating: 4.0
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SOLID - Would Purchase From Them Again!!!
by bevansciw ,Jun 01 '06
Delivery was timely, as promised, and product was in good condition. This is my first experience with this company. I'd do business with them again and would recommend them to anyone else considering making a purchase from them.
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Overall Rating:Store Rating: 2.0
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I am very disappointed in the lack of attention to order detail.
by zippycat ,Aug 20 '07
Wow was I disappointed with this store. I have ordered two items and both times a totally incorrect item was sent. For my first order, I selected a phone charger and got a battery for a different brand phone. The second time I ordered a new battery for my husband's phone and got a battery for a different make of phone. For both orders the invoice was correct, but a different item was in the package. The service was QUICK, but inaccurate. I have been waiting now for two weeks for a response from the company. Not good customer service. I was impressed with their website, but a store is only as good as the person filling the order.
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Overall Rating:Store Rating: 5.0
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Would definitely shop here again!
by torquefiend ,Aug 04 '05
Easy transaction and fast free delivery. They had the accessories I was lookiong for at very reasonable prices. Very satisfied with my experience.
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Overall Rating:Store Rating: 5.0
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Received product faster than expected - excellent!
by thedogger ,Aug 03 '05
This store offers the best total price since they don't charge for shipping. They also seem to ship their products through Postal Service so it gets there faster. Overall good experience.
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Overall Rating:Store Rating: 5.0
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Great selection and quicker-than-expected delivery. Great site,
by jindogmail ,Aug 05 '05
The order ended up being delivered quicker than usual and it appears they comp'd me the Priority upgrade. Great pricing and the products are just as advertised. Will definitely shop again.
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Overall Rating:Store Rating: 1.0
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Good Prices,fast ship, poor customer service,don't bother
by hesser ,Aug 27 '09
I had a similar experience. The cell phone cover didn't fit, I returned it, with a RA#, never got a credit. It took 3 letters, and 3 months, but I finally did. I foolishly gave them another chance, they sent the wrong charger. I sent them a letter, they apologized, said the correct one would go out asap. That was almost 4 weeks ago. Nothing. I called today, got a voice mail, don't expect to hear anything back.
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Overall Rating:Store Rating: 1.0
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My experience was aweful and I am Dissapointed!
by shaqrin ,Jun 16 '09
I bought a bluetooth from Wireless Emporium. I received my purchase which stated brand new in a zip lock bag with no manual. When requested for the manual to be send so I can pair up the bluetooth with my cell phone they told me they couldn't find it.  I will never buy from this place again.
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Showing 1-15 of 16 reviews Page 1 2 - View all Next

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Showing 1-15 of 149 surveys Page 1 2 3 4 5 6 7 8 9 10 - View all   Next
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Overall Rating:Store Rating: 4.0
 
Sep 23 '07

I ordered a battery charger, they shipped my order, I received it, it works.
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Overall Rating:Store Rating: 5.0
 
Aug 01 '07

They have great prices and fast delivery. Also, their website is easy to navigate and find what you are looking for.
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Overall Rating:Store Rating: 5.0
 
Aug 01 '07

great
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Overall Rating:Store Rating: 4.0
 
Aug 01 '07

Great timeliness & pricing
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Overall Rating:Store Rating: 5.0
 
Aug 01 '07

I am a repeat customer and very satisfied with the products, prices, and prompt shipping.
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Overall Rating:Store Rating: 5.0
 
Aug 01 '07

I am very happy with the products I purchased and will come bach to this site when I need to purchase more cell phone accesories.
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Overall Rating:Store Rating: 5.0
 
Aug 01 '07

WE service was great. This is my third purchase from them, and I have been extremely satisfied each time.
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Overall Rating:Store Rating: 5.0
 
Nov 01 '07

It was great to find the same product I was looking for, at cheaper price.
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Overall Rating:Store Rating: 5.0
 
Aug 01 '07

The prices were very competitive, the selection was huge, the shipping was free, and of all the sites I visited looking for batteries this was the easiest to use of them all. Whoever designed the site really understood that not all of us are internet wizards,kept it simple, and made it easy to go from one step to another in locating and ordering the right merchandise. Great job!
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Overall Rating:Store Rating: 5.0
 
Jun 23 '08

Excellent Quality,Price and fast delivery
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Overall Rating:Store Rating: 5.0
 
Aug 01 '07

Was very pleased with the service and the manner it was handled. I am also very happy with the battery
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Overall Rating:Store Rating: 5.0
 
Nov 01 '08

Very good.
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Overall Rating:Store Rating: 4.0
 
Oct 23 '08

Good experience and website was fairly easy to negotiate
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Overall Rating:Store Rating: 5.0
 
Nov 07 '08

I'd made an error on checking out. I emailed WE and they got right back to me and fixed my error. Great service!
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Overall Rating:Store Rating: 5.0
 
Jan 18 '08

This was my third time to purchase merchandise from WirelessEmporium. Never had a problem. Prices good. No complaints.
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Showing 1-15 of 149 surveys Page 1 2 3 4 5 6 7 8 9 10 - View all Next



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