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Witbeck

Witbeck

Overall service rating:  Store Rating: 4.5
Reviewed by 53 customers
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Showing 1-15 of 47 reviews Page 1 2 3 4 - View all   Next
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Overall Rating:Store Rating: 5.0
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I'll gladly buy again but follow up on delivery

by eclectoman, Mar 26 '08
I was a bit worried after reading some of the negative reports from a couple of years ago. I called the company and was told they hit a rough stretch back then thanks to a merger or buyout that didn't go smoothly. I chose to believe that and to trust ...
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Overall Rating:Store Rating: 1.0
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Terrible, the worst, very dishonest

by dpcrafts, Aug 17 '05
I spent $17,000 at Witbeck appliance. Bought all my appliances there. They ordered me the wrong DCS 48" dual fuel stove. I got natural gas instead of LP. It took 5 months to get the part to convert it over to LP. Witbeck acted like it was my fault and ...
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Overall Rating:Store Rating: 2.0
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Poo Poo on witbeck

by blaisec, Jan 06 '05
I bought a Miele Washer, Dryer, stacking kit, and installation kit. I also ordered a Dyson Vaccuum. I made the order in the beginning of November 2004. Witbeck promised that I would receive all items within 2 weeks, and worst case, in 3 weeks. ...
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Express Reviews
Overall Rating:Store Rating: 1.0
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POOR SERVICE, LACK OF INTEGRITY
by karose,Aug 02 '10
I would never do business with Witbeck Appliance again . We ordered a range from them . Upon delivery, the condition was not acceptable to me. They suggested that we accept delivery and they would order a replacement for us. 4 months later I cannot get a
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Overall Rating:Store Rating: 5.0
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Great shopping experience...
by joemiller,Feb 17 '09
I had a very positive experience with Witbeck Appliance.  Great service from Al Curtis and the follow thru on the order I placed. Thanks again, I will recommend you to
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Overall Rating:Store Rating: 4.0
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Simple, fast and accurate
by prussik,Nov 09 '07
On-line selection is outstanding, but I question if it accurately indicates inventory (I bought the "last" bisque Bosch dishwasher, but it still shows on the web after two weeks). Had some trouble with their on-line ordering system, but calling their
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Overall Rating:Store Rating: 1.0
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Sold open box as new, needed a lawyer to get them to respond
by gpeete,Apr 25 '06
While their price was okay, Witbeck runs a very questionable operation. I ordered a new, expensive microwave oven ($700), but got an obviously, open box item. While acknowledging the problem, Sean Witbeck continually promised to make up for his
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Overall Rating:Store Rating: 1.0
 
Dishonest Pricing/Marketing
by joeavgcustomer,Jan 16 '06
The prices listed on Epinions are NOT the real prices at the store. I was looking for a Bosch B30 espresso machine, and they showed a price of $1149 on Epinions, the best of the listed merchants, but when you click the Buy It at Witbeck button, you
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Overall Rating:Store Rating: 1.0
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What a hassle
by sanjose_ca,Nov 30 '05
Witbeck was the cheapest site online. Purchased a Monogram 42" refrigerator and 30" range billed to Discover card on Oct. 27th and 28th. Free white glove delivery advertised, but only 2 men were sent to deliver the 420 lb. stove and 550 lb.
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Overall Rating:Store Rating: 5.0
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would buy again and refer others.
by redhotfire,Nov 16 '05
Ordered a $2000 cooktop. Their customer service was friendly and kept me updated with the shipping and delivery time. DHL shipping and tracking # was given. One of the burners was not working, so a factory rep did a home service call. This was not
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Overall Rating:Store Rating: 1.0
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Horrible experience! NEVER buy from Witbeck!
by mdjungfan,Nov 08 '05
Delivery was two weeks late, item damaged. Witbeck made it almost impossible for us to return the item and to get our money back. We had to call them a few times each day for two or three weeks, and would not be able to get them to do anything
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Overall Rating:Store Rating: 4.0
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Good prices, live people for phone help, fast shipping, though no timely order confirmation.
by bill-sb,Jun 13 '05
Bought GE cooktop and Bosch vent. Placed order by phone since website (for unknown reason) didn't show color I wanted. Phone salespeople were helpful. A little weak on follow-up -- they didn't email a confirmation, and I had to call again to request
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Overall Rating:Store Rating: 5.0
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Excellent shopping experience
by edjpalm,May 21 '05
I purchased a Miele Touchtronic Ultra Dishwasher online. It was delivered in a timely fashion as Witbeck had stated it would be. The dishwasher had been slightly dented in an inconspicuous area on the side during shipping and Witbeck quickly offered to
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Overall Rating:Store Rating: 5.0
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Pleased with Witbeck overall
by zanoe,May 18 '05
The ordering went very smooth. Their website is pretty well set up and easy to use. They had the best price I could find online and free delivery, which along with paying no salestax made for a very nice final price. It shipped very quickly and I
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Showing 1-15 of 47 reviews Page 1 2 3 4 - View all Next

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Showing 1-11 of 11 surveys    
Date Rating
Overall Rating:Store Rating: 5.0
 
Sep 17 '08
great selection of appliances, has just what I wanted with fast secure shipping
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Overall Rating:Store Rating: 4.0
 
Jul 24 '08
Quicker receipt of goods.
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Overall Rating:Store Rating: 5.0
 
Jun 15 '08
Great service.
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Overall Rating:Store Rating: 5.0
 
Jun 01 '08
Zero problems...everything went smoothly....
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Overall Rating:Store Rating: 5.0
 
Apr 17 '08
Great personal experience, easy to use web page, good security, and your years...
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Overall Rating:Store Rating: 5.0
 
Mar 17 '08
I have no complaints. My order was processed, filled and delivered as...
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Overall Rating:Store Rating: 5.0
 
Nov 07 '07
Generally, very pleased. The only issue concerned the less than anticipated...
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Overall Rating:Store Rating: 4.0
 
Apr 29 '07
My order was placed on April 9, today is April 29, I made a phone call on April...
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Overall Rating:Store Rating: 5.0
 
Oct 15 '06
Customer service rep very cordial and helpful
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Overall Rating:Store Rating: 5.0
 
Oct 06 '06
My experience was great! The customer service was at its best! My shipping...
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Showing 1-11 of 11 surveys