I have shopped at the Woodwind Brasswind since college (1984-1988). I was a music major at Butler. They were first a brick and mortor and a mail order store (long before the arrival of the commercialization of the internet and the wwbw.com website. They ...
When it comes to buying guitar strings on line, I admit that I just go for the best price. For Elixirs, the best price was at Interstate Music, and my buying experience there was A-OK. For Martin SP 80/20 Lights, the best price I could find was at ...
Further Update, December 2006 I received an email from a Music 123/Woodwind and Brasswind employee, who said that there had been no dismissals, business was proceeding as usual, vendors were cooperating. I then saw a late November article in ...
When you order and check out_ everything is fine. everything is in stock or you wouldn't order it thinking it would ship the next bussines day for what ever plan you chose. ordered a bass amp combo and a ext.cab $899.00 add said free shipping on ...
I orded a sax gig bag & 2 boxes of reeds via phone to take a advantage of a 20% discount special. The notice stated that we had to order by phone. The man who took the order seem to have an attitude or just did not care about helping with ...
The first time I ever ordered from them was a wonderful experience. I am a bassist who tends to be picky about his rosin (for the bow) as a lot of tonal quality depends on this. They didn't have one of the three brands I like to mix and match, but it was ...
The Short: * They are helpful people and the prices are good. * Don't buy anything that is not in stock. * They are dishonest about what is in stock, and when things are expected. * They will tell you almost anything to keep you from canceling ...
This is the worst music sight I've ever been to. I ordered my sax on November 15 and confirmed it tne next day to make sure it would be here when they said it would be. I later got an e-mail saying that it was on time and would arrive the day it said ...
Disregard this opinion if you can speak to a live person through the WWBW sales line at 800-348-5003 in under 30 minutes. (Granted,) I ordered during the Christmas rush...but that is no excuse for what followed. Okay, I ordered a Uke, top of the ...
Positives: The customer service people responded back within minutes of my email asking them questions on two different occasions. Their website was easy to use and included automated tracking numbers and return authorization number. They did refund my ...
Excellent - I would shop again by lkmorter ,Jan 24 '04
I bought my daughter's Yamaha trumpet from Woodwind and Brasswind. I had no problems, and I liked the convenient 3 payment option. I initially started out at my local Sam Ashe store and even the counter help there recommended WWBW. He said that's where he shops...especially for hard to find or out of stock items. The item was shipped in pristine condition and the sales help was pretty good. And the price was unbeatable. They even sent me an appraisal of my new instrument when I requested one for my insurance company. I think some of the responses here are isolated incidences. People are more likely to write about a poor experience than a good one because it is their avenue to vent. I had a good experience and would buy from them again. As a matter of fact I'm now looking for a viola for my son and WWBW is the first place I went.
Great price, fast & free shipment with Fed Ex home delivery by mogn ,Mar 13 '05
Fast email confirmation of order and shipment of merchandise. I ordered an electric guitar kit with other accessories on Monday night, I got the accessories on Thursday morning and the guitar kit on Saturday afternoon. I wasn't expecting such fast shipment by FedEx since shipping was free (as long as purchase total over $99). So I ended up saving shipping and getting my product fast. Excellent price for the guitar pack too. A decent beginner's guitar. I'll definitely shop here again.
I'm glad I found this place by cyberlurker ,Apr 22 '04
They seem to have the best prices on the market. Btw, and fwiw, I did my research and they are *NOT* related to music123, though they are using the same outfit for their web design and extended payment plans.
I received the wrong kind of violin string. I can not use it. i did no t ask for the ball on the end of the violin E string,but thats what they sent me.what do I do now????I can only use the loop. Read more
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Apr 30 '05
All details were provided up front and in comparison to other details of other instruments. This was extremely helpful. Shopping online was easy and I felt comfortable with my purchase over the internet even though it was a rather expensive purchase. However, I was not pleased with the packing, which you will read about in the next few questions. Read more
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Jan 02 '05
Great products, quick shipping, good communication through email. Read more
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Oct 09 '04
I ordered 3 boxes of clarinet reeds. Two were ok the third was a different style of reed. I have used them and they seem to work ok, but I would rather have what I ordered. If a substitution is necessary I would like to be informed first.
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Feb 08 '05
I was impressed about the spedd with which my order was processed! The packaging of the item was great, also!
You have my endorsement!
Alba Shank Read more
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May 24 '05
Good customer service, crappy on-line service. Read more
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Oct 08 '04
The product that I purchased was of very good quality and matched the description on the web site. I received the product on time even though I thought there would be a delay due to Hurricane Ivan coming through our area where I live during the time of shipping. I have recommended Woodwind and Brasswind to others in my daughter's band. Read more
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Oct 08 '04
Have always been satisfied with all products ordered online and over the phone. Read more
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Feb 08 '05
No problem-it was good but after receiving product USA-Latvia(Riga), I have to pay about 30% tax in our country at custom.I know, you nothing can do. Read more
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Jan 31 '05
This is the best supplier of woodwind supplies, horns, accessories. Read more
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Feb 02 '05
WWBW did a great job! I got everything I ordered in record time; thanks! Read more
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Dec 22 '04
As a professional musician, I can depend upon the Woodwind for quality, dependable service. Read more
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Dec 22 '04
Overall Acceptable Would Recommend to others Read more
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Dec 20 '04
Excellent - I found what I was looking for easily and the order process was simple. Read more
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Dec 15 '04
Excellent selection at a fair price, especially if you have their "Play Now" card. Even with overnight delivery, I was able to take advantage of substantial savings. I was able to purchase a case that normally would have been out of my price range on an easy 6 months-same-as-cash option and I'll easily pay it off before then.
I highly recommend WWBW to any musician who's looking for gear and service of higher quality. They are simply better than any other online or brick-and-mortar merchant on the market today! Period! Read more
Vienna Instruments Special Woodwinds This Vienna Instruments Collection is a cornucopia of unique treasures for symphonic and orchestral works. It includes the bass flute, oboe d'Amore, h...
M-Audio ProSessions Producer: Orchestral Woodwinds Orchestral Woodwinds by SONiVOX (formerly Sonic Implants) features ensemble woodwind samples of oboes, flutes, piccolos, clarinets and bassoons. Each ...
Rico Reeds RKEYOIL01 Premium Woodwind Key Oil Specially formulated for woodwind key work / Designed to prevent build up of dirty, rust, and grime / Protect your instrument's key work
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, Nov 18 '09
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