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YourBlinds.com

YourBlinds.com

Overall service rating:  Store Rating: 4.0
Reviewed by 103 customers

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Showing 1-20 of 107 reviews Page 1 2 3 4 5 6   Next
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Overall Rating:Store Rating: 1.0
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Nothing went right! They are difficult to reach and impossible to work with!

by , Oct 15, 2010 Rated a Helpful Review
Update (10/19/10): It seems I am, in fact, getting a full refund without having to reverse charges or anything like that.  I am definitely relieved about this, and it improves my opinion somewhat about this company.On 09/09/10, I ...
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Overall Rating:Store Rating: 1.0
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ABYSMAL customer service, I am extremely unhappy.

by , Jul 30, 2010 Rated a Helpful Review
I had seen the postive reviews and did a lot of research and found that yourblinds.com had the best prices out there for the brand and type of blind I wished to purchase.  And then I attempted to buy blinds...I ordered blinds on July 13th, ...
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Overall Rating:Store Rating: 5.0
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Great Selection, Quality, Price, and Service

by , Oct 6, 2009 Rated a Very Helpful Review
Five stars! I can't recommend YourBlinds more highly. The sheer selection, alone, is beyond any that I've found anywhere else, online.Any color, style, fabric choice, pattern, etc. can be found here, and all at a really competitive price. ...
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Overall Rating:Store Rating: 1.0
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Confusing, inconsistent, ultimately unresolved

by , Sep 25, 2009 Rated a Very Helpful Review
I thought I did a lot of research before I chose to use this website; unfortunately, none of it was any use.  The website did something inexplicable to my order--I still haven't gotten an answer from customer service regarding this--and when the ...
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Overall Rating:Store Rating: 5.0
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Professional, courteous, quality and value.

by , Feb 24, 2009 Rated a Helpful Review
First time ordering something like this online - home decor usually needs to be seen before I can make a decision. Had not seen the blinds, but the company provides free swatches. Spoke to a customer service rep who was very helpful, suggested three ...
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Overall Rating:Store Rating: 5.0
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Great PERSONALIZED ONLINE service; totally unexpected from online vendor!

by , Nov 7, 2008 Rated a Very Helpful Review
Great customer assistance when placing my order online.  At my request the person helping me via online chat (great feature!!) called their manufacturer to make sure the blinds were in stock, as I had been told by two other online vendors that ...
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Overall Rating:Store Rating: 4.0
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No returns on headrail color - good experience otherwise

by , Oct 21, 2008
(Not Yet Rated)
I didn't see anywhere you could specify the headrail color. Most of my shades came with a light gray headrail (they were blue). My red shades came with a beige headrail. Yuck! Customer service contacted me via email quickly, but said I would need to pay ...
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Overall Rating:Store Rating: 1.0
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High quality blinds but poor customer service and false advertisement.

by , Apr 19, 2008 Rated a Helpful Review
The online store was easy to use, but the promises on the web page are a joke. The representative said she does not have time to review all the orders, especially the large ones. You would think that the large orders got reviewed. Here is the quote ...
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Overall Rating:Store Rating: 5.0
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Great Customer Service & Price

by , Oct 18, 2007 Rated a Very Helpful Review
I have a very difficult window in my new home and for months I had struggled over what to do with this arched window. I looked at several on line window covering sites and I found the solution at Your Blinds. What I had thought would be a very difficult ...
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Overall Rating:Store Rating: 5.0
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YourBlinds.com= great and friendly service and terrific products at the right price

by , Aug 17, 2007 Rated a Helpful Review
We recently purchased a new house and had to deal with a number of companies- both on line and brick and mortar stores. Your Blinds.com was by far the best to deal with in terms our friendly, helpful service and great follow up. We are very pleased ...
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Overall Rating:Store Rating: 5.0
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Excellent product, excellent service

by , Apr 3, 2007 Rated a Very Helpful Review
The whole experience of solving my blind problem was just great. I wanted remote-controlled blinds for three windows that are from 15 to 20 feet high, and therefore too high for conventional controls. I googled for a "remote blinds" provider and found ...
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Overall Rating:Store Rating: 5.0
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Great Prices, Great Products and 5 Star Customer Service !!

by , Feb 3, 2006 Rated a Very Helpful Review
I shopped around locally for Hunter Douglas wood and faux wood blinds. The prices I received from yourblinds.com were almost 50% less than my local Hunter Douglas dealers. I did some comparison shopping on the web for the the same Hunter Douglas ...
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Overall Rating:Store Rating: 1.0
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Easy ordering, pleasant customer service, awful product

by , Jul 25, 2005 Rated a Very Helpful Review
I previously ordered blinds from Smith & Noble and had a very positive experience. Based on the positive reviews posted on this site as well as the lower prices offered, I recently ordered 4 Hunter Douglas wood blinds from Your Blinds. The blinds were ...
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Overall Rating:Store Rating: 3.0
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Frustrating experience with YourBlinds

by , Apr 15, 2005 Rated a Very Helpful Review
The first arched window wooden blind I received was broken into numerous pieces, but it was replaced fairly quickly so I ordered two more for the other windows. I ordered them on Feb 26. My expected delivery date was approximately 2 weeks. My credit card ...
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Overall Rating:Store Rating: 5.0
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Good thing there aren't many places where shopping is this easy or I'd be broke!

by , Jan 17, 2005 Rated a Very Helpful Review
Talk about shopping in its most speedy, simple form! YourBlinds is so far ahead of most retailers,it's amazing. My goal was to cover a bathroom window that faces the driveway, without shutting out all the light. Yourblinds had every kind of shade I ...
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Overall Rating:Store Rating: 5.0
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Took a wild guess, and was very pleasantly surprised.

by , Nov 16, 2004 Rated a Very Helpful Review
I had a special need for a top-down/bottom-up blind, and found that the only reasonable way to get one was to order from a web-site. That made me nervous, as I had never heard of any of the companies, and had no way to tell who was any good and who ...
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Overall Rating:Store Rating: 5.0
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Saved me hundreds and it was so easy

by , Feb 8, 2004 Rated a Very Helpful Review
What a great experience I had with YourBlinds.com. I was quoted a price from a 3-day Blind store for 20 blinds that was hundreds of dollars more for the same Hunter Douglas blinds that I purchased with YourBlinds.com. They had all the colors and ...
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Express Reviews
Overall Rating:Store Rating: 1.0
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Terrible, ongoing. don't use this company if your looking for "satisfaction guaranteed"!
by ,Nov 11, 2011
(Show)
I really wish I had read the reviews for this vendor before I went ahead and purchased from them.  I have received the wrong size and I am still calling them, following up with them, calling them again, recieving the same WRONG size,
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Overall Rating:Store Rating: 1.0
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STAY AWAY from yourblinds.com
by ,Aug 2, 2011
(Show)
Terrible experience!  I placed my order on June 26, 2011 of over $1000.  Now Aug 2 and still nothing!!!!  If you haven't click on Submit on your order.... DON'T!!!  Yes, their prices are great, but the hell you'll have to
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Overall Rating:Store Rating: 5.0
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Quality backed by strong customer service.
by ,Dec 20, 2010
(Not Yet Rated)
YourBlinds.com has been VERY helpful and proactive.  I would most definately recommend them.  Customer Service has been very thorough.Gail
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Showing 1-20 of 107 reviews Page 1 2 3 4 5 6 Next

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Showing 1-7 of 7 surveys    
Date Rating
Overall Rating:Store Rating: 5.0
 
Nov 10, 2010
(Show)

very happy with my purchase, the price, the quality, and I would order again
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Overall Rating:Store Rating: 5.0
 
Jul 23, 2010
(Not Yet Rated)

I will excited to find a replacement blind at a price cheaper than I purchased...
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Overall Rating:Store Rating: 4.0
 
Jun 17, 2010
(Not Yet Rated)

They shipped extra slats which would have been nice to know up front as I...
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Overall Rating:Store Rating: 5.0
 
May 5, 2010
(Show)

Very satisfied.
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Overall Rating:Store Rating: 4.0
 
Jan 26, 2010
(Show)

still waiting for custom blinds- not due for a few more days still a short wait...
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Overall Rating:Store Rating: 4.0
 
Dec 18, 2009
(Show)

shopping experience was straightforward, received the product after some delay...
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Overall Rating:Store Rating: 4.0
 
Dec 9, 2008
(Show)

I have not yet received my curtains/drapes so really could not answer this...
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Showing 1-7 of 7 surveys