YourBlinds.com

I thoroughly searched on-line for a reputable company that could closely match our 10 year old shades. The info on your website is detailed and accurate. I measured carefully and placed the order. I received e-mail confirmation and shipping status. Now here's the pleasure - I received an e-mail shipping status check that the order would arrive in a few days - the same day the order arrived. Very prompt shipping. The shades were as ordered although I'm having problems with one in that the internal cord is getting caught and the shade will not lower. I need more details to correct it in-field. Comfortex has agreed to take it back for free repairs. Can you assist with a detailed repair diagram?

Quick, easy and very informative. Very helpful descriptions, accurate colors, pricing very competitive and order was shipped within the time frame. I will definitely use them again!

I just ordered from them again. So far, we've done 8 rooms with YourBlinds. The service is always friendly, and they have every brand you'd be interested in at phenomenal prices (at least 30% below local retail!) with no shipping and no tax (unless you live in Texas). At this point, all of our rooms have window treatments, but when it comes time to upgrade you can bet we'll be ordering from YourBlinds.com. I recommend them to all my friends and acquaintances.

Oh, I probably ought to mention that I've generally been happier with the Comfortex products than the Hunter Douglas products. My motorized HD products have required factory service twice in less than a year (which is totally HD's fault -- YourBlinds is very helpful with factory service requests). I'm also a big fan of the Comfortex radio remote control. Once you get past their lousy documentation, it is a lot more convenient than the HD IR control.

Order your swatches now, and before you know it, you'll have beautiful window treatments at phenomenal savings!

i love my new blinds, and was extremely satisfied with the help i received from Tracy and the staff at YourBlinds.com. i had originally ordered blinds that had a motorized tilt but did not need the remote. two days later i was informed the remote must be ordered with it. the web site however did not specify that, and would have brought the price up considerably. Tracy called me and informed me of this and went through much length to help me pick out other blinds. i just love the Hunter Douglas blinds i received. i will definitely be ordering from YourBlinds in the future and have already recommended YourBlinds to several other prospective customers. thanks again. LK

YourBlinds.com sells great products and handles customer service issues with great effectiveness. My blinds arrived sooner than estimated and far exceeded my expectations. Stop buying those junky overpriced blinds at your big-box home improvement center. I will and have referred to everyone looking for blinds.

Before selecting to do business with YourBlinds.com, I investigated the Better Business Bureau records for several online blind companies. I selected YourBlinds.com because of their outstanding BBB report. After doing business with YourBlinds.com, I can see why they have such a good reputation. Their customer service and customer support representatives are terrific. An inquiry that I made about a color sample was made promptly by a personal phone call from customer service. A minor problem with my order after delivery was corrected promptly and satisfactorily. I am completely satisfied and thrilled with my new blinds and will recommend YourBlinds.com to everyone I know.

My order was taken care of promptly. Everything was accurate and service was professional and friendly. I was satisfied with Yourblinds.com and would recommend it to my friends.

First of all, your customer service is excellent. I had to make a change in the color and make of the blinds and your customer service rep followed up with me multiple times to make sure the order was correct. The order arrived quickly and was accurate. I've shopped with you twice and will do so again. I've also recommended you to friends.

I ordered 2 Bali cellular shades on a Saturday, they were delivered the following Friday and my husband and I installed them on Sunday. Ordering was very easy. I saved over 50% off the retail price. I love my new window treatments and will be ordering from YourBlinds.com in the future.
M

I ordered a whole house of Hunter Douglas 2" faux wood blinds (24 total) on 2 May 05. I received an email notice from YourBlinds.com stating my order would be shipped on 9 May 05; I received my blinds on 11 May 05...super fast service! However, 1 blind was damaged in shipment and I was worried I would have problems with the return/reorder process...not so! I just went online and completed the "problem with blind received" form. The next day YourBlinds.com sent me an email stating my new blinds would be shipped on 20 May 05 and to hold on to the damaged blinds, as the carrier has the right to inspect the damaged blinds for 60 days; after 60 days I can throw out the old blinds. I received my reordered blind on 23 May 05. Where else can you get this kind of prompt, accurate, and reliable customer service? Oh, and by the way, I also saved approximately $1,000 compared to other retailers for the same blinds. I'm sold on YourBlinds.com and have been referring them to all my friends and would refer them to anyone wanting to get great customer service while saving big bucks!

Ordering on YourBlinds.com is extremely simple. First, I read descriptions of the products (wooden blinds), which helped me select the right kind for all my rooms. Then, I read the measuring instructions and measured all my windows. Prior to ordering I was able to check exact prices by entering my measurements and comparing different brands. Once the blinds were ordered, I received a confirmation by email with an estimated delivery day. The blinds arrived in about 10 days in perfect order and carefully wrapped to avoid damage during shipping. The package included all the parts required for installation, without any additional confusing/spare parts, which often only confuse the customer. My husband installed the blinds by himself using the instructions included and had absolutely no problem with it.

I was very pleased with the entire process from order entry to the delivery at our door.
Our blinds arrived much sooner that the 3 weeks we initially thought.
Our Blinds were well packaged and there was no damage during shipment.
We did have a few issues (missing clips & discolored valance) but they were corrected- resolved and new parts were delivered within 5 business days.

Yourblinds.com has provided excellent customer service during our entire process from start to finish.

We will purchase again!

I have friends building a new home and suggest that they also purchase window coverings from yourblinds.com

We have also had many compliments how the beauty of our Hunter Douglas Wood Blinds from friends, family and neighbors.

Our shopping experience was excellent. The web site was informative, and the customer service personnel provided fast and friendly service. Our blinds arrived very fast and were just what we wanted and just what we ordered. We were completely satisfied with our experience at Your Blinds.

Although reluctant at first in ordering blinds for my home purchase, the product and notifications per email was excellent. The blinds(wood) look great and I would certainly order again from your site and recommend your service to all.

Thanks.

Gene Higgins

What a great experience! The measuring instructions made me confident I was doing it right, filling out the order form was foolproof (lots of encouraging instructions) and the product was perfect. Each carton had corner reinforcement inside and out, the blinds were labeled for each window and packed gently in foam. I put off installing them because I dreaded the process but it was literally 10 minutes per blind -- drill four holes and snap in the blind and valance. They are crisp and perfectly fit and immaculate. I literally have never been more satisfied with an online shopping experience.