YourWarehouseDirect.com

Ordered some carseats.  They called a couple days later to tell me they did not carry it anymore and that I could get a refund.  It's been a month, still have not seen the refund on my credit card.  Called many times.  The manager/accountant was out of the country and he is the only one that can do the refund.  "There is a backup of credits that he has to do," says the representative.  Ridiculous!

Ordered a wine refrigerator from them, got an order confirmation number and weeks went by with no delivery.  I have called them more than a dozen times, they never answer the phone and now their message machine is so full that it won't accept any more messages.  Appearantly they have many very unhappy customers....  Do not buy from this company or any Surge Retail company.

I found a chair I like on this site. It was a teal chair with a glittery appearance. I looked at the color chart and the only teal chair shown was in the Floridian style. I thought the little color patches just didn't show the glitter, as the chair pic is much larger than the color squares. I ordered 2 red and 2 black in the Floridian. I got my order and they are not the glittery vinyl. I called and spoke to a "manager" and he said I had to pay a 30 percent restocking fee and for shipping to return them. I told him they weren't as pictured as the pic was glittery vinyl. He said they don't even sell the glittery material because it costs almost double the price of the original chair. This is false advertising. I would never recommend this site! I paid 475.80 for four chairs that are not what I thought I was getting! Don't do it!!!!