Zephyr Paintball

Simply the best online paintball store I have ever dealt with.  Fast, good communication and low prices.  The people there are happy to help you wether its understanding paintball or getting the product to you quickly for your tourney. ...

This store was my best experience buying paintball equipment online. Delievery was earlier than predicted, prices were cheap, and if you ask, they will give you a 5% discount.

Wow - I have no idea where to start. Shipped the wrong items number 1. Made me paid for the shipping back to them 2. AND charger me a 15 percent restocking fee.

Worst company EVER! Products might be a couple bucks cheaper, but stick with Action Village.

Worst experience ever. 

I bought a halo hopper for over $100 and it arrived broken and malfunctioning.  Called Zephyr and I can return it for a restocking fee or deal directly with the manufacturer. Didn't feel like being extorted for over $20 to return a broken item so dealing with manufacturer.

I WILL NEVER BUY FROM THEM AGAIN.  Not worth all this hassle TO SAVE LESS THAN $5 over buying it from a store.  Next time I'm only buying from a store where you can return broken merchandise without being extorted for extra money.

When I complained about the unfair policies they said it was to "pass the savings" on to the consumer.  What savings????  I saved less than $5 and I have to put up with all of this?  They won't take and exchange and if I want to return a DEFECTIVE PRODUCT, I have to pay them money?  Not worth it in my book.

I'm writing this review to warn other consumers. Don't deal with these unfair policies, just buy from a local store. In the long run you'll end up spending more money with Zephyr. 

I purchased a new Proto SLG which is defective. I tried to get an even exchange (Not a return or refund) since the gun has good features. I was refused by Zephyr who told me to take it up with the manufacturer. The stated return policy says that an opened package is considered used and NOT returnable. So I ask: How does the consumer determine if the gun works without opening the package and trying it out? Is it me or does this smack of dishonesty? I won't buy from Zephyr again and here's MY POLICY: I know alot of folks that play aggressive paintball and spend a good deal of money on their sport. I WILL relate my experience to those people.

The website is well stocked and has fair prices. The prices are typically a few dollars higher than competitors websites, however... a few websites have a policy of not allowing a seperate billing and shipping address. Zephyr is one of these online retailers.

Such a policy makes it hard to buy gear while at college. Of the three retailers (two very large) I visited online, zephyr is the only company that allowed me to alter my billing and shipping address over the phone. The gentleman was helpful and the package shipped promptly.

I will shop with the company again.

will never purchase from these flakes. website gave no indication that specific tank (68CI) would not fit in cover that DID specifically state would fit 68CI tanks. Tried to make me pay for shipping cover back - wouldn't even consider the error was on their part. Will not do business with them - will be writing letter to BBB in their area and will make sure everybody i know (and anyone else who will listen) will not do business with these folks. customer service is completely uninformed and basically acted as if they could care less if i did business with them or not. I'll choose "not"