Sort by Rating |
Sort by Review Date |
|
|
by aulat , Jul 16 '09
Great Website know as BabyEarth.com now, large selection, competitive prices, and fast shipping. Ordered a car set and a stroller over last weekend and they processed the order on monday and the car seat showed up today about 4 days later didn't ...
Read the full review
|
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Great Store-low shipping cost
by spicyluv67 ,Oct 01 '06
First time I ordered from this store and I'm very pleased with reasonable prices on their products and LOW shipping cost!! I like it when they let me know when the product has been shipped and when to expect it and I must say, I got it sooner than I thought!!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Great experience.
by mike866 ,Jul 07 '07
This was a perfect shopping experience. My order was delivered quickly and accurately. I will definitely recommend to my family and friends.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Poor customer service- No response from company!
by milktea24 ,Jun 03 '06
I am VERY disappointed with the customer service and therefore am very hesitant in ordering from this store. I had a question about a product so I emailed them twice and did not get a response. I then called the number posted on the website. I called a number of times and left messages and no one has called back. The recording on the voice message is this generic one and very unprofessional-sounding. I am so shocked at the poor customer service and am scared to buy something from them in case I have to contact them for some reason. Be very cautious purchasing from this store.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Great shopping experience
by rtesta60 ,Jan 07 '07
My order came much quicker than expected and the customer service representative was courteous and very knowledgeable about the products that I was interested in. I will recommend this site often!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Poor customer service
by sleepybee ,Aug 28 '07
The ordering process was fine, but the wrong product ended up at my door. After explaining to the customer service person that I did not receive the product as listed on their website, they agreed to ship the correct product and send a return mailing label. However, when we asked if they could expedite the replacement product, they said it was my error and they were doing me a favor by shipping the replacement free of charge. This is not true, and I politely explained to the customer service person the error was on their website, but he would not even consider the notion that I was correct. In the end, I will get the product I ordered, although about two weeks after I placed the order, which is inconvenient at the least. But I'm also left with a bad feeling about spending my money with this company. Customer service is easy when everything goes smoothly, but you really find out what a company is all about when problems arise. This company did not show me much respect as a potential return customer.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
No customer service
by momoftwopresch ,Mar 05 '08
I would not order from baby-wise. I recently placed an order for bibs with them & they sent me the wrong ones. I have contacted them repeatedly to try to get it corrected & they just ignore me! I have emailed them 4 times and no one has ever responded. It looks like there is no way to call them either! I would go somewhere else.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Worst Experience Ever on the Internet
by talialeo ,May 05 '06
Terrible service!! Shipped used dirty products!Refused to take back damaged return.They used profanity on the phone when my wife finally reached them after 3 days of calls.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Loved it with the discount!!!
by bellaella77 ,May 29 '09
I loved this site. Fast shipment of my items!! Great service. I received $5 off a $50 purchase. Also, I bought over $99 worth of baby items and I received Free Shipping!! Great place to get Cloud B items!!! I looked everywhere for Cloud B twilight turtle and could not find a place with a discount!! This offered me a $5 discount and free shipping. I also bought the Sheep! Great place to buy Eco-friendly items. The pacifiers are cheaper here than Babiesrus. I also bought a pop up organizer! Great prices. Code is gXHL4e must put code in referral box!! They also have great price for dented items or opened boxes. They take off 75%!! And all seasonal items are on sale from last season!!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
EXCELLENT~
by fluhakd ,Nov 06 '06
Baby-Wise has been one of the best websites I've ordered from. The fact that shipping is free for orders over $99 is a great value...I don't hesitate to order larger items for this reason alone.
I was impressed with the speedy response I received from Customer Service when I had a question regarding the dimensions on a specific product.
I continue to recommend baby-wise.com to friends and co-workers on a regular basis!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Customer service rep was great, got what I needed in time!
by littlekim03 ,Jul 05 '07
I spoke with someone on the phone at baby-Wise.com and they were very helpful. They were the only ones that could get me a joovy stroller in time for my vacation. Item arrived on time and works great. I will shop with them again.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Fast shipping
by tinydinh ,Dec 10 '07
We got our stroller in two days, and we even ordered during the Christmas shopping season. No problems with our order at all.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Shady when it comes to coupons
by jskepinions ,Jul 01 '08
I had a coupon for $10 off any item at Baby Earth. When I ordered an item online, the discount did not show up on the pre-final-confirmation page, but there was a text box stating that your discount appears after you click the "confirm" button. I "confirmed" the order (paid for it) and still no discount.
When I emailed customer service, a representative explained to me that this item was a "minimum price" item, so no discounts could be applied, and that if a discount was available, it would have appeared on my total before confirming the order (opposite to what their order page states.)
Also, nowhere on their website did it state that my item was a "minimum price item."
Read more
|
Sort by Rating |
Sort by Survey Date |
| Overall Rating: |  |
| |  |
|
Jun 09 '07
I will shop from again. Great place to find hard to find items.
Read more
|
| Overall Rating: |  |
| |  |
|
Jun 09 '07
Excellent Shopping experience. Receivied the merchandise earlier than expected. Will recommend this merchant to my friends.
Read more
|
| Overall Rating: |  |
| |  |
|
Jun 23 '08
My only problem was that I did not receive an e-mail confirmation of my order and was not sure whether it had gone thru or if I should reorder. Then when I called to verify if it had been received, I got a recording and was told that someone would return my call. They did not call back until the next day when I was not at home. That had me very concerned. I did not like the fact that I was unable to call and speak to a person regarding a problem. However I was pleasantly surprised at the speed with which my order arrived. One other problem was that since I did not receive an order confirmation and the packing slip did not show any pricing, I still do not know the total amount that I have been charged. I guess that I will have to wait for my credit card bill. That is not right.
Read more
|
| Overall Rating: |  |
| |  |
|
Jul 18 '07
Average shopping experience. Product was in stock, but more costly than other sites.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 09 '08
The free delivery option was great, plus having it delivered to our front door.
Read more
|
| Overall Rating: |  |
| |  |
|
Jun 25 '07
Placing an order was simple and appreceiated the emails that kept me informed on the status of my order. My order arrived in record time and am very pleased with product....would shop again....Thanks!!
Read more
|
| Overall Rating: |  |
| |  |
|
Jul 05 '07
Very pleasant experience!
Read more
|
| Overall Rating: |  |
| |  |
|
Jun 22 '08
Easy
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 16 '07
The process was easy, and I got my order earlier than expected.
Read more
|
| Overall Rating: |  |
| |  |
|
Aug 06 '07
I liked that the items that I was looking for were in stock and I received the package very quickly.
Read more
|
| Overall Rating: |  |
| |  |
|
Aug 06 '08
Excellent products/great condition/very quick and easy service.
Read more
|
| Overall Rating: |  |
| |  |
|
Apr 07 '07
It was very easy and I was pleased with the service and product.
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 27 '07
Found the product I was looking for at a price less than I expected.
Read more
|
| Overall Rating: |  |
| |  |
|
Jun 10 '07
Very easy with no problems
Read more
|
| Overall Rating: |  |
| |  |
|
Mar 01 '07
very fast service, received merhcandise in excellent condition, prices were very good
Read more
|