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Timely, delivered as promised, positive experience.
by emarinich ,Nov 07 '06
Everything delivered as promised - within the time frame quoted. Product arrived in excellent condition. I would definitely patronize this business again.
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Easy choice: Cheapest prices, Free Fast shipping, Great Selection.
by orispo ,Nov 16 '08
Great product selection, fast shipping, honest people, overall good service. I have and will continue to order from them. Steve is very friendly when I called in for help. My only only little complaint is that the phone number isnt easily accessible. And I know Steve's reason for this is to save time and make things more efficient but sometimes, you just need to talk to a human rather than send an email. But overall great reseller.
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Good experience - fast shipping
by tikmok ,Mar 03 '06
Fast shipping. Decent customer service. Good price. Be sure to provide bank information if your shipping address is different from billing address.
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Efficient and Prompt Service!
by innov8 ,Aug 20 '04
Thank You! The part was delivered promptly and in good condition. It was a pleasure doing business with you. I look forward to continued service from your site.
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fast shipping!(poor packing!)
by ewwgene ,Apr 22 '07
i was weary of shopping with djdeals after i had read all the bad reviews - but they were the only ones with a vci-100 in stock... so i bit the bullet and ordered...
order shipped the next day, got it about a week later.
everything was great except they shipped the unit in its original packaging... during shipment the box got torn up - luckily the unit was okay... I wish they had packed the unit in another box to protect it...
other than that, it was a good transaction.
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Minimal customer support but fast shipping and great deals!
by graystar69 ,Apr 30 '07
Wow...after reading various review sites (after I ordered), I was very paranoid and wished I would not have ordered from DJ Deals but it was too late!...I ordered through Google and after a couple of days, I asked about my order status via email and received nothing in return (OH NO)...long story short, I received the order on the following Monday out of the blue (yea!)...very nicely packaged with original box inside a cardboard box w/lots of peanuts...so here's the deal - customer support is minimal but I saved $25 on a $150 item from everyone else and shipping was free and very FAST. I would order again
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Reasonably priced
by jarredj ,Mar 22 '07
Ordered a mixer for my brother. It was back-ordered at first but they sent me an email when it was back in stock. I did end up having to re-order because it had been a month or so since my original order and the mixer had gone up in price a bit.
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Had me waiting two weeks, just to find out the item was never in stock
by rtistic ,May 14 '08
I ordered the Technics 1210 M5Gs two weeks ago, April 30th. The website did not say anything about the item not being in stock as it did for some other items. I paid for two of them, as well as protection. I was "sure" that I would get these, and I almost sold my main turntables, and almost ordered additional parts for these tables since I "knew" I was going to get them.
Today, which is two weeks later, I hadn't received them, and hadn't heard anything from them. When I e-mailed them today, they responded by saying that the Technics distributor they deal with hadn't got them from Asia yet, and asked if I wanted to tell the distributor to cancel. I told them I wanted to cancel, and I am expecting a refund very soon.
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THEY SELL JUNK
by grolmund ,Nov 15 '06
PROCASES RECORD STORAGE TOWER F-LPT4 IS ADVERTISED AS MADE FROM PLYWOOD. IT IS MADE FROM PARTICLE BOARD WITH BLACK LAMINATE. IT WILL PROBABLY HOLD UP BUT AFTER BEING BUFFETED AROUND ON ITS WAY FROM INDONESIA, IT NEEDS REPAIRED.
SO, WHAT DO I THINK OF DJ DEALS? THEY SELL JUNK.
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I would shop here again if they imrpove their customer service with phone number.
by abales ,Jan 25 '07
I ordered two JBL stage monitors and received a confirmation e-mail that my order was placed and they had charged my credit card. Then nothing for a week. Finally I found out they were closed for a music merchants conference. No updates whatsoever, no tracking numbers, nothing.
That is until I received my speakers a week later. Two hours after they were delivered, I received an e-mail stating that my items had shipped and it included a tracking number.
Just a bit late with the info!
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A Mixed Experience
by d-monkey ,Jan 03 '05
Frankly Im a bit surprised by all of the positive reviews. Although they shipped quickly, they are curt, sarcastic and carry an adolescent attitude summed up by the phrase The customer is always wrong.
I would recommend these guys with reservations especially if you dont need to communicate with them or if you dont mind dealing with attitude and unhelpful responses to questions and requests.
Its too bad, because Id like to patronize a DJ-run business rather than some of the electronics mega-sites, but they don't provide much of an incentive to do so.
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i shoulda gone to guitar center
by inhumanimal ,Jan 25 '04
paid for 2nd day air to have by the time of a show,and wont recieve till after the show,four day delivery when paid for 2nd day air,go figure
thanks guys,glad i can count on vestax(yes i am being sarcastic)
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great prices, wish the service didn't get in the way of me taking advantage
by jamelrockwell ,Feb 25 '04
it is beyond my comprehension the service provided by this site. this is the first time that i have shopped online and not been provided a number that i could call for further info. upon request for said phone number i received this reply:
Please email questions, as we won't have time to answer them by phone.
i don't think i want to spend thousands of dollars with someone who doesn't want to speak with me
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I'd RATHER HAVE MY TEETH PULLED
by crunchynooldes ,Feb 06 '07
Paid 3 weeks ago. Still have not ship item. Claim to collect sales tax from Vermont. I live in California. Seller won't refund money. Told me, "WHY DO WE WANT TO REFUND YOUR MONEY?"
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Not credit card friendly, No working telephone number and terrible customer service.
by shopsmart4u ,Jan 29 '07
MY experience with DJ Deal was the worst. Don't buy from them because their just middle men who don't like to answer phones. They use their website to conduct customer service, bad news. When it comes down to a refund DJ Deals will tell you to get you refund from the product manufacture. Buy direct from the manufacture or from a audio store you can visit on-line and in person.
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Oct 14 '03
I found what I was looking for with no difficulty and for the right price. No tax and no shipping charges.
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Jun 18 '09
Great seller! I'm DEF gonna be buying from you guys in the future!
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May 16 '08
This site was great the only thing i have to complain about is there search a gallery style would be nice instead of a internet search engin.
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Sep 23 '03
Steve Mitchelides and his crew were extremely helpful and quick to reply to any and all of my questions. With their excellent customer service, price guarantee and free shipping, there is really no reason to shop anywhere else!
-- M. King, Idaho
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Apr 02 '08
Excellent product, very good price, quick shipping, arrived safely, etc. A seller
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Apr 28 '08
received my order on time and very happy with it, will do buisness with djdeals again. thank you
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Jul 01 '06
NO Problem. Correct Product. Fast delivery.
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Dec 16 '08
No way to track certain types of delivery. When will I get my package???
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Sep 12 '09
EXCELLENT
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May 08 '09
I ordered the Echo Indigo IOX Express Card and recieved the Echo Indigo DJX Express Card. I have e-mailed DJDEALS.COM several times with no response. I would not shop at DJDEALS.COM again and would warn people from shopping there as there is no way to get in touch with them if there is a problem. They ignore you. They are crooks. If you complain then they ban you from their site. Crooks I tell you Crooks!!!!
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Aug 03 '09
I wish these companies would quit using UPS!!!! FedEX is much more reliable.
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Jun 01 '08
Good Price and fast shipping
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Apr 05 '09
Super fast Service on my Juli@ sound card. The card works great. Worth the price difference for recording my vinyl to mp3. A great Value and a DjDeals is a great place to buy.
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Jun 07 '07
You need a search engine for products and brands
on your web site !! It would make shopping MUCH more
convenient !!
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Dec 22 '04
PURCHASE WAS SMOOTH , TELEPHONE REPRESENTITIVE WAS KNOWLEGEABLE AND SHIPMENT WAS ON TIME
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