DJDeals.com

USELESS, LYING, RUDE STAFF. NO REPLIES TO EMAILS OR PHONE CALLS. THEY LIED TO GET MY CUSTOM, THEN THEY LIED WHEN THEY THOUGHT THEY LOST IT. AND NOW THEY CAUGHT UP IN THEIR OWN LIES AND THEY HAVE TRIPPED THEMSELVES UP BY TELLING THE WRONG PERSON THAT THEY WERE GIVING PATIENT CUSTOMERS THE ITEM FOR COST PRICE.


STILL NO ITEM. STILL NO REPLIES TO MAIL AND PHONE CALLS.

UNPROFESSIONAL. HOW THEY WON RETAILER OF THE YEAR I'LL NEVER KNOW? THEY MUST HAVE HAD BETTER STAFF IN 2006.

One of the worst experiences I have ever had as a consumer. DJDeals is incompetent and rude, and they have zero knowledge of customer service.

DONT ORDER FROM THEM, THERE CHECKOUT DOES NOT WORK AND THERE CUSTOMER SERVICE IS A JOKE. THEY TAKE THE MONEY OUT AND THERE CHECKOUT SAYS ERROR. THEY HAVE NOT PHONE AND DONT RETURN EMAIL, THEY ARE BORDERLINE SCAM!!

My experience with djdeals.com was awful. They refused to ship to my address insisting it was not on file with my credit card company. They do not have any phone number to call for questions or support and insist on only corresponding via email. To top it off, the person who answers your email is incredibly rude and does not understand that for every 1 customer you treat like crap: they tell 10 possible customers.

Here's the email conversation I experienced:

"Has my order been processed? I've been trying to find a phone number to call but have not had such luck."

"We only handle client correspondence through email."

"I'm unable to wait any longer, this is ridiculous. Please cancel my order I won't be using your company again."

 "We will get this cancelled for you and then you will be able to take your future purchases elsewhere."

Are you kidding me? If anyone working for my company said something along these lines to one of my customers they would be fired on the spot.

It was the worst experience I have ever had. They will try to keep as much of your money after returning an item as passable. I purchase a DJ coffin and stand but did not need it. Had to go through the whole email experience back and forth because they dont have a phone number you can call. After getting the return number they make you get sent back the items in the original un-opened boxes and they still try and get a 20% restock fee. They do not respond quickly to your emails and could care less if your happy. Spend a few more bucks at a reputable site. 

Customer Service is Poor, Meaningless 1 line replies to emails
Shipping is daylight robbery. $74 to have a stylus delivered !!!
Lied to about brokerage fees as I was told the brokerage fee for the import duty was included in the $74 shipping fee only to have the postman demand another £11 / $20 in brokerage fees + the import duty.

Delivery, which should have been 1-2 days actually took about 5 days because UPS consider a city of 250000 to be a “Remote Area”

HORRIBLE! They have no phone number. They only do customer service through email, and they DONT REPLY! I have sent 5 emails, and NONE of them have been answered after 7 days now. They havent sent my products after 20 days now! This is ridiculous! WORST company Ive ever dealt with. They are even rude and sarcastic to their help seeking customers through their forums. Several reviews have mentioned that they are sarcastic and rude to them through email also. I will dedicate my life to campaigning against this company. Save yourself the stress and just KEEP AWAY! You could take the chance and buy from them and save the 5 dollars they pride themselves in saving for you, or you could pay that 5 dollars and go with a trusted company who at least sends you the product you ordered! Even at least just has someone to CALL when something is wrong, and answers emails! DO NOT shop from these people!