DJDeals.com

Wow...after reading various review sites (after I ordered), I was very paranoid and wished I would not have ordered from DJ Deals but it was too late!...I ordered through Google and after a couple of days, I asked about my order status via email and received nothing in return (OH NO)...long story short, I received the order on the following Monday out of the blue (yea!)...very nicely packaged with original box inside a cardboard box w/lots of peanuts...so here's the deal - customer support is minimal but I saved $25 on a $150 item from everyone else and shipping was free and very FAST. I would order again

MY experience with DJ Deal was the worst. Don't buy from them because their just middle men who don't like to answer phones. They use their website to conduct customer service, bad news. When it comes down to a refund DJ Deals will tell you to get you refund from the product manufacture. Buy direct from the manufacture or from a audio store you can visit on-line and in person.

I have placed two separate orders and received both of them extremely fast! Prices were the lowest I could find on the Internet and they were clearly stated before I purchased the item. I will definitely shop here again!!

Great service, friendly staff and great prices! I'm starting all my net shopping at Joyryde Records! I made an error on my initial order and they called right away and fixed my order.

ordered 2 things from this sight so far. rec both items within a week. web sight is real easy to use. free shipping will buy again and again

First, thanks for always being there quick and knowledgeably. You and your staff do an excellent job.
Because of this, I have purchased from, referred to, and linked your site for referrences. You are very knowledgeable, fair, and non-biased towards the equipment you sale. When you say you're not sure about something, you have someone who is familiar get involved, which is great. And I like how you don't try and "upsale" your products to the more costly to increase sales.
Anyways... I just wanted you to know that you have treated me right in the past... my friend said he liked your service. Hell... Steve talked to me for damn near an hour just about needles alone. That was really cool and un-selfish of him.
And I have posted a link to your site from mine, in hopes that it brings you more business. All I ask in return is continue to show me and future customers the same service you've previously shown me. I've been in the service business for years myself and know how important it his how you treat the customer, and you guys do it right. Please... keep it up.

Frankly I’m a bit surprised by all of the positive reviews. Although they shipped quickly, they are curt, sarcastic and carry an adolescent attitude summed up by the phrase “The customer is always wrong.”

I would recommend these guys with reservations especially if you don’t need to communicate with them or if you don’t mind dealing with attitude and unhelpful responses to questions and requests.
It’s too bad, because I’d like to patronize a DJ-run business rather than some of the electronics mega-sites, but they don't provide much of an incentive to do so.

I didn't even make it to the purchase point!! I come from Canada, and sending electronic items across the border gets the items scrutinized very closely (usually dismantled/destroyed) so asking to have the item shipped to a friends in Ohio was my logical conclusion. The person writing the emails at info@djdeals.com must have something up their a$$ today as they were not helpful, not suggestive to an alternate solution and most of all RUDE!!
I was a potential 1st time customer. Not Now, and never again!!

Do Not Buy From These Ignorant People.

Great price on Shure earphones. I ordered on a Wednesday night, and my order was shipped and delivered on Friday afternoon (!) even though I chose free shipping UPS ground.

These guys really are the best and most dj-oriented store I have found in person or online. They are friendly and go out of their way to give the most honest and helpful advice. I have never found cheaper prices and they ship faster than any store I have ever heard of. I recommend this dj store above and beyond all others. I am a professional dj that does not normally take the time to write reviews, but these guys deserve my time.

Ordered a preamp unit on 2.6.09. DJ Deals charged my card for $149 instantly. Still had not shipped it out when I checked again in the evening of 2.12.09. That would be six days. Found another place to order from that shipped it out in a timely manner. Cancelled my order with DJ Deals on 2.12.09. Shows my account will be refunded for $139 leaving me with a wait for a while and not get anything charge of $10.00. Wondering when I will eventually get my money refunded minus my $10. I shall spread the word accordingly to everyone I know, various recording forums I am a part of, and sites like this. Shady.

Thanks for the equipment, everything works great, the delivery was timely and everything was packed very securely. I do appreciate everything youve done and all your help, even in the little mix up we had. I will definately order more stuff from you guys in the future. Thanks Steve.

Jason

I ordered the Technics 1210 M5Gs two weeks ago, April 30th. The website did not say anything about the item not being in stock as it did for some other items. I paid for two of them, as well as protection. I was "sure" that I would get these, and I almost sold my main turntables, and almost ordered additional parts for these tables since I "knew" I was going to get them.

Today, which is two weeks later, I hadn't received them, and hadn't heard anything from them. When I e-mailed them today, they responded by saying that the Technics distributor they deal with hadn't got them from Asia yet, and asked if I wanted to tell the distributor to cancel. I told them I wanted to cancel, and I am expecting a refund very soon.

Ordered a mixer for my brother. It was back-ordered at first but they sent me an email when it was back in stock. I did end up having to re-order because it had been a month or so since my original order and the mixer had gone up in price a bit.

I placed an order and found out later they didn't had some of the items I ordered, then I asked If they could meet a delivery date, but my order arrived late, they don't take responsibility for their own errors, the worst customer service I have found so far.