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eFaucets.com

eFaucets.com

Overall service rating:  Store Rating: 1.0
Reviewed by 98 customers

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Showing 1-20 of 117 reviews Page 1 2 3 4 5 6   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

Unhelpful, Misleading, Perhaps a Scam

by , Feb 10, 2014 Rated a Helpful Review
After ordering two items that had to be "Special Ordered" and on their website "Usually ships within 10 days", I started communicating with them about the status of my order. After seeing the "10 days" on the website, I was next told "3-4 weeks, but ...
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Overall Rating:Store Rating: 1.0
 

Good prices, BUT STAY AWAY!!!!!!!

by , Nov 25, 2013 Rated a Very Helpful Review
After an extensive on-line search for a particular item and the best price I could find, I ordered a CHICAGO FAUCETS variable spray faucet spout aerator/nozzle a week ago.  At that time, I was told by a nice lady in a chat ...
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Overall Rating:Store Rating: 1.0
 

WARNING!!! My experience with eFAUCETS.COM was terrible.

by , Jan 6, 2013 Rated a Helpful Review
It is hard to reconcile efaucets.com, (also know as eFaucets Company), beautiful website with it's dreadful customer service and follow up.  How can this be? Customer service is almost non-existant, it takes days, yes days, to get through to anyone. ...
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Overall Rating:Store Rating: 1.0
 

Horrible

by , Jul 16, 2012
(Not Yet Rated)
One of the worst online retailers I've ever dealt with.  I ordered a sink on July 1st, and I needed it relatively quickly so I paid about $40 for 2-day shipping.  Their website said, "Usually Ships Within 3-7 Business Days," so after about 5 or ...
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Overall Rating:Store Rating: 1.0
 

The WORST POSSIBLE EXPERIENCE and a SCANDALOUS MISREPRESENTATION of a RETURN POLICY.

by , Jul 8, 2012 Rated a Very Helpful Review
I am writing this to PROTECT other consumers from efaucet's SCANDALOUS BEHAVIOR of an advertised misrepresentation of a "30 Day RETURN Period, 30 Day Exchange Period"  PLUS to protect consumers from the misrepresentation of a "NEXT DAY AIR ...
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Overall Rating:Store Rating: 1.0
 

NEVER AGAIN

by , Jun 7, 2012 Rated a Helpful Review
Very disappointed with efaucets this time around. Ordered a Kraus faucet which indicated in stock.  My credit card was charged immediately so called on 5/10.  The rep called Kraus and was advised is was on back order with no available date ...
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Overall Rating:Store Rating: 1.0
 

Frustration!!!

by , May 22, 2012 Rated a Very Helpful Review
I ordered a pylrich diverter from eFaucets.com after ordering realize the part would not work. When it arrived we opened it looked at it put it back in the same box and sent it back. They recieved the package back at their office on March 26, ...
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Overall Rating:Store Rating: 1.0
 

DON"T ORDER FROM eFAUCETS!

by , May 3, 2012 Rated a Helpful Review
My first opinion of eFaucets.com was exceptional...great prices and fast shipping. Unfortunately I change my mind on the finish and returned the bronze fixture for chrome. I returned the bronze fixture according to their policy. The returned was received ...
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Overall Rating:Store Rating: 1.0
 

Terrible customer service, punitive return policy.

by , Dec 9, 2011 Rated a Helpful Review
YOU MUST READ ALL THE WAY DOWN TO THE BOTTOM OF THE ITEM PAGE. Way down, there is a disclaimer that the finish might not be as pictured. This was true for me. efaucets will not offer any help if this is the case. I get to return my items at my own ...
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Overall Rating:Store Rating: 1.0
 

I will pay a higher price rather than use this company again.

by , Nov 26, 2011 Rated a Helpful Review
Lousy service and never live up to promises made. I have ordered 2 faucets, the second experience worse then the first.  The first faucet came cosmetically damaged but was in a spot hardly noticeable so I kept it.Then I ...
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Overall Rating:Store Rating: 1.0
 

Great if you don't need to cancel or return

by , Aug 29, 2011 Rated a Helpful Review
We are in process of a bathroom remodel and literally ordered ALL fixtures, toilet, sink etc from efaucets.  Thousands of $$$$.  Their prices were competive and MOST of the items were shipped and received promptly.  One particular item was ...
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Overall Rating:Store Rating: 1.0
 

Unacceptable wait time & unintelligent customer service

by , Jul 21, 2011 Rated a Helpful Review
I ordered a towel bar on June 6, as I was remodeling my bathroom. By June 20, I still hadn't received it, so I called & was told that it would take 1-2 weeks, probably sooner. On june 30, I called e-Faucets, accidentally, about returning a grab bar, ...
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Overall Rating:Store Rating: 1.0
 

never again, horrible company to buy from!

by , Jun 28, 2011 Rated a Helpful Review
It all started when I found the Aquabrass faucet wanted on their website. It was a wall mount volare faucet I picked in black finish (bl- black). It read " in stock", and ships in 5 to 7 days. Great so I bought it! This was on April 17th. Keep in mind my ...
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Overall Rating:Store Rating: 1.0
 

Very disappointing, frustrating and feel liked I was scammed!

by , Jun 23, 2011 Rated a Helpful Review
I wish I had read the reviews before ordering. Placed my order on March 28, 2011 for a kitchen faucet and was emailed that it was in-stock at the manufacturers. Many calls later and still no faucet so I cancelled. Than the real nightmare begins when ...
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Overall Rating:Store Rating: 1.0
 

frustrating

by , Apr 25, 2011 Rated a Helpful Review
I ordered a shower door from efaucet. According to the availability check, the leadtime to ship is 2-3 weeks. I got charged to my credit card the day I ordered, but had not received the item for 3 weeks. I called the customer service, which took 10-15 ...
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Overall Rating:Store Rating: 1.0
 

Don't order from eFaucets!

by , Apr 25, 2011
(Not Yet Rated)
I ordered 1 small robehook over a month ago and it still hasn't arrived.  I literally went on vacation, had the remodel completed, came back and it still hasn't arrived.  I called them and miraculously it 'shipped' the next day... that was LAST ...
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Overall Rating:Store Rating: 1.0
 

WORST company -- fraud is their middle name

by , Mar 9, 2011 Rated a Helpful Review
I ordered some Grohe parts on February 10 from this company doing business online as efaucets.  It turns out they are not a plumbing company at all but a front for several businesses, all of which are total shams.   They charged my ...
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Overall Rating:Store Rating: 1.0
 

worst customer service and bad policy

by , Sep 18, 2010 Rated a Helpful Review
This was the worst shopping experience I have ever had. I tried to cancel an order. I waited in queue for over 40 mins with no one talking to me. Then this woman who claims to be a manager told me they charge 15% restocking fee even though I called ...
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Overall Rating:Store Rating: 1.0
 

WORST internet experience I've ever had in my life.

by , Sep 10, 2010 Rated a Helpful Review
It went like this: I bought a supposedly "in stock" item and was charged the (over $300) immediately.  Waited 10 days and no delivery email.  Contacted the company by email, no response.  Called and after 20 minutes wait talked to ...
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Overall Rating:Store Rating: 1.0
 

Incompetent Idiots

by , Aug 27, 2010 Rated a Helpful Review
I purchased an American Standard TItan Pro Round Front Triangle Toilet (2846.016) from them online on 7/17/10.  Their web site then shows the status as "waiting on carrier" (as in waiting on confirmation from UPS).  So I immediately call UPS - ...
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Showing 1-20 of 117 reviews Page 1 2 3 4 5 6 Next