ePhotoClub.com

This merchant is the most difficult and untrustworthy I have ever dealt with. Made a strong telephone sales pitch to sell me items I did not order via web site. The items arrived without an invoice. Had to get an e-mail to determine price breakdown. Discovered an overcharge of $40 on one item. Several phone calls and e-mails failed to result in a refund of the overcharge, even though they admitted it was a indeed an overcharge. Returned 2 of the items (one was the overcharged item) within their short 14 day return policy. Three weeks later, still no refund or credit for items returned even though their return policy states "up to 21 days to process refund." e-mails to customer service go unanswered. Will likely have to take legal action to get credit for returned items.

I ordered a product from this store 2 weeks ago. Currently, I have not got my product yet and my credit card was charged already. Customer service is totally awful. For example: I have to wait at least 5 minutes to connect with them, not any given the tracking number, disconnect my call when they can not answer my question. The website look professional, but the store look like a kid selling the products. Please go away from this store.

Overall it was a pretty good experience. I purchased the Garmin Streetpilot 2610 on 12/11/03, and the product arrived on 12/15/03. The only recommendation to ePhotoClub is that they should sent an email confirmation after shipping out. That would reduced a lot of anxieties. Customer service was pretty curteous.

Service met all my needs. Salesmen sound pushy, but they do know what they are talking about. Believe me that they know because everything that they told me that would help my camera work better actually works and i am much happier that I got these things. It was all given to me at a lower price than what they internet qouted. Thanks

These guys are horrible, look somewhere else. They told me my item was in stock and they charged my card the same day. I haven't received anything and their customer service is a phone recorder, with no response to my messages. I'm letting my credit card company handle it as a fraudulent charge.

I was surprised at one of the negative reviews of Ephoto Club. I do most of my purchases on-line now and when it was time to replace my old Sony Mavica digital camera, I did a ton of research. I ended up purchasing a Canon G5, with the accessory package, from Ephoto CLub. I dealt with Pete (extension 211. I have a lifetime of experience in sales and customer service. Everything that was agreed to was delivered. Every promise and commitment made was kept.

Having such a positive purchasing experience in this day and age is not always the norm. I would absolutely highly recommend Ephoto Club for your next electronics purchase. And ask for Pete!

No reason to worry when you buy from ephotoclub.com. I did anf they truly exceeded my expectations. After I ordered i got an email that provided me with my cameras tracking number. I can not say thank you enough times for the piece of mind this provided me.

The other reviews are very accurate. Even after submitting the order online, they send you an email for you to contact them regarding the order. The use the excuse that they need the security code off the credit card. Then they try to upsell you. When you don't buy they are very rude. However, they sent my camera out immediately after I contacted them. Great camera! Great prices. Expect the email that tells you to contact them and call them right away.

I am ambivalent: Great price, a little pushy oversell; slow to ship (part of the oversell: checking the credit card security number gives them a second short at you), but the camera part of my order got to me once the final order was made (Cheapest shipping cost around). Reading the reviews made me leery, but my camera arrived 3-4 days after my initial order (PLUS UPS ground transport time). Price vs. service. You make the call.

Rotten,Worst Internet E-deal I have ever done, Again the WORST I mean the WORST. Roman was very high pressured and very rude. They would not ship untill I called them, they pressured me into purchasing extra everything. Customer service hold times are very long and the help sucks very rude. I would not recomend them to my worst enemy

If you are looking for the BEST online photo vendor your search is over! Now that I found EPhotoclub.com I cannot believe how much money I spent on the rest. Here you save time and will not be frustrated by how long it takes to receive your item.

I ordered the Fuji a210 and they asked me what I wanted to order after I already told them a couple of times. Then they wanted a family members #, why??? Got no confirmation letter so I called to see whats up. The guy tries to upsell me with everything in the store, even after i said that i only wanted the camera. He gets angry and says, "Maam, I dont think we can help you here. We are going to have to cancel your order." what???!!
never ever ever buy from these guys! fraudulent!!

Cheap prices, smart salesmen, pretty good service, and lots of savings. All in all a pleasurable experience. Could have been a little better on the shipping, but then again there was a screw-up on my side of the computer.

Very helpful merchant, Salesman by the name of Caleb was very nice and stayed on the phone with me nearly an hour explaining to me the different cameras they can offer me at the budget I had. I finally decided to go with the Minolta DIMAGE. Its really a wonderful product. I am really surprised at what a good camera I got for the amount I spent. I am amazed with the picture quality. Thank you Caleb. Email me at larobertsllp@excite.com if you want to see the pictures I took with the camera.

Very Unfriendly.... put you on hold for ever.....or some time or some time connect to a representative (looks like a illusive name RICHARD) ...whose line always goes on voice mail.

Reluctant in giving the order update even after a week....

PLEASE DON'T BLOCK YOUR MONEY AND WASTE YOUR TIME ..

ROB