ePhotoClub.com

[NOTICE THAT MOST OF THE RECENT REVIEWS HERE ARE BAD!!!] I ordered an Olympus D-560Z digital camera from this dealer on December 8th, 2003 (Monday afternoon). By Wednesday evening I had received no confirmation of my order, so I called them to check ...

I ordered the Pentax Optio 450 digital camera online. After 3 days I decided to call customer service to check the status of the order. I was told the order was received but not placed. The rep tried to sell me every add on (ext. warrantee, battery, memory, case etc...). I think this is how they make their money since the camera was the best price online. After the phone call I received my camera three days later with no complaints. My recommendation is to follow up after you place the order, whether it is done via the phone or online.

Good experience other than they were somewhat pushy in trying to get me to buy "needed" accessories and warranties. In the end I did end up buying an UV lens and a 2 year warranty and they threw in a camera case and 2 day air shipping.

I needed a camera for vacation and stressed this fact to the salesman. He assured me it would arrive in time and as promised it did. Thank you for the prompt service.

Placed an order for a digital camera and did not pay extra to have the shipping upgraded to second day air. Now thats what I call quality service!

Webiste is easy to use and the ordering process took only a few minutes. If I can place an order over my lunchtime at work and get it in a few days why would I want to shop somewhere else and sit on the phone for what feels like an hour? Here I save my time which is worth more money than what salesman make in an hour. Thank you for putting me first.

wow what a nice professional looking site.Dont be fooled its a ploy.They fool you with extremely low prices then try to clean your wallets with all these "much needed accessories" shop bhphoto.com instead I like onecall.com as well.Im thinking of trying vanns.com for my next purchase but their prices arent too great.

STAY AWAY FROM THIS BUSINESS! ONE DAY THE ATTORNEY GENERAL IN NEW YORK WILL GET THEM. DECEPTIVE BUSINESSES PRACTICES!
I ordered a Nikon 5700 and asked them if they had a Nikon case in stock. I was told that they did and that it was 24.95.I questioned them again to make sure that it was the Nikon case and was reassured that it was. When the order came there was some generic case in the box and the charge was 49.95. I called them and was told that if I returned the case there would be a restocking fee and I would have to pay the shipping. I am now taking it up with my credit card company and sending a letter to the Attorney General of the State of New York. This company should be out of business!

Im not a big fan of online shopping but since I found EPhoto club they have won me over. The salesman are unbelievable considerate being that you never meet them face to face but they really try to make you happy any way they can. I got free shipping because of the size of my order and am really impressed that a online site does that.

STAY AWAY FROM THIS STORE!!!!! Upon placing our order for a sony pdr150 we requested all sony products. When we received our order the only thing sony was the camera and some tapes that didn't fit our camera. We called to get a rma number and it took over a week to get the number and when they gave us the number because it was their mistake they said no restocking fee would be taken out of the credit. But that was a big lie. We sent the products back with a delivery conformation to make sure it got back to them, we then found out they were going to charge the restocking fee. After repeated calls to our bank to see if the credit had been applied we got a little worried when it still wasn't done after 10 days. We kept calling ephoto and we got hung up on several times. Finally after leaving a message about contacting an attorney we received our credit less the restocking fee which was not supposed to be deducted.
Very rude customer service!!!!!!!! DO NOT BUY FROM THIS COMPANY UNLESS YOU WANT TO GET RIPPED OFF!!!

Aside from the great price I was given for a Canon A70, after reading the reviews I was really convinced me to order a digital camera here. The salesman I spoke to was not pushy and made the process take only a few short minutes. I An overall very good experience and the price too good to pass on.

After finding what I needed online, I placed an order directly with their sales rep Pete notifying him that this was a gift and that I needed it within four days. I paid for 3-day shipping and he assured me that the product would be shipped the same day of placing the order. After a couple of days, I did not receive a tracking number so I contacted their service dept. It turns out that they did not ship the item yet, they did not even have the product in stock, and they did not even bother to contact me to let me know. Now I only had one night to receive the product and it is now costing me extra for shipping. I cancelled the order and I am going to order from a different vendor all together. I will never do business with these jokers again.

I called 8 shops and the answer is cannot ship before the holiday, But ePhotoclub.com processed my order and I received on the second day which was amazing service. The salesman is having good knowledge about the product and accessories. I am very happy about the service.

I would not recommend if you need in a hurry. I placed an order on 12-19 and even paid for 2nd day delivery to make sure it would get here by Christmas, (which they said they guaranteed delivery by Christmas if order was placed before the 23rd) and as you probably have guessed, it did not show. I called on the 24th and they said it had just been processed that day! When I ordered the product, the computer showed an "in-stock" status, but by the time it went through their system, it had changed to "out of stock". So here I am expecting it to show up and Christmas will just be wonderful but no, now I have no gift to give. Not only that but when I called, I found out they had changed the shipping to ground (5 days) without bothering to ask if I still needed it ASAP.
I will definately pay a little more and order through a more dependable internet company next time.
P.S. Check out their policy page before ordering. They are not responsible for anything even if it's wrong plus you have to pay any additional shipping charges.

After 2 other on-line companies didn't deliver with my camera order, I went to e-photo and faxed in an order. They were real slow too until I called and asked what the problem was. I got immediate service and prompt delivery. I didn't ask what the delay was just because I was thrilled that they said they would send it out that day, and they did. I would order from them again, the Internet might be OK to use but I will only order by phone to expedite things.