ePhotoClub.com

I ordered an ZR40 on 2/11 for 398.98 with shipping. Best price at that time. Did not upgrade shipping and got it the next day!!! All original packaging with UPC code for rebate. Excellent experience....

Not a right GUY to take order. they will cheat you like anything. I placed one order Online so I have proof of what I have ordered. When I called to follow up, I found that they changed the terms of the delivery and order without notifying me. Even after hearing my objection,

Customer service is JUNK

I called 8 shops and the answer is cannot ship before the holiday, But ePhotoclub.com processed my order and I received on the second day which was amazing service. The salesman is having good knowledge about the product and accessories. I am very happy about the service.

wow what a nice professional looking site.Dont be fooled its a ploy.They fool you with extremely low prices then try to clean your wallets with all these "much needed accessories" shop bhphoto.com instead I like onecall.com as well.Im thinking of trying vanns.com for my next purchase but their prices arent too great.

This has been a great experience. I searched the web for product and dealer,finally selecting ePhotoClub.com due to price and some great reviews. I was pleased with my customer rep. Nathan. Even though it was late in the day Wed. and I was on the West coast. Even though I mistakenly gave Nathan erroneous billing information..requiring them to call me back. I received all that I ordered Friday!! Courteous, efficient, get it done! I am very pleased. Ya...the camera is cool too. In the words of our Governor " I'll be back!"

I was surprised at one of the negative reviews of Ephoto Club. I do most of my purchases on-line now and when it was time to replace my old Sony Mavica digital camera, I did a ton of research. I ended up purchasing a Canon G5, with the accessory package, from Ephoto CLub. I dealt with Pete (extension 211. I have a lifetime of experience in sales and customer service. Everything that was agreed to was delivered. Every promise and commitment made was kept.

Having such a positive purchasing experience in this day and age is not always the norm. I would absolutely highly recommend Ephoto Club for your next electronics purchase. And ask for Pete!

I've just bought a Sony DCR-HC40 (the new DCR-TVR33) from them by phone. That way I can ask them tons of questions and figure out what kind of business, the mood and atmosphere of the shop. If they don't get upset or don't hang up on you, they seem to be ok.

The person at the phone was cool, not too much pushy, gentle ... not an a.s.ole like on other shop.

Of course, the seller tried to make me purchase other stuff but I did not want to and he did not feel angry about that,
well it's part of his job.

Otherwise the price is around the lowest ones, shipping $10.99 from NY (the shop) to Massachusetts for the camcorder I did not check the other products so the total is $542.98.

All in all, I'm so far satisfied with the phone/order service.
Let's see when I'll receive the promise (next week) and how.
The package shoul include all the stuff from Sony.

I'll let u know
Johnny

Hello, 03/10/04
I just have to say Waou ...
My camcorder just came and I did not pay for the next day shipping.
A big Bravo to ePhotoClub.com.

I ordered a dsc-p10 and 2 lexar PRO media sticks. Site showed it was in stock. I called to confirm both were in stock. I ordered 3 day delivery. Ephoto waited 6 days before shipping, then shipped the 2x128 sticks instead of the pro. They didn't have any pro sticks (lexar or Sony) to send, even though the site showed in stock. The staff is incompetent. I was put on hold for well over 35 minutes. It took 45 days to get an RMA # from EPhotoClub.com. And I still haven't received my promised refund. This was the worst on-line purchase experience I've ever had. Will never do business with them again.

Delivery Speed - POOR
Order Accuracy - POOR
Customer Service - POOR
Overall Satisfaction - NEVER do business with them again.

Cheap prices, smart salesmen, pretty good service, and lots of savings. All in all a pleasurable experience. Could have been a little better on the shipping, but then again there was a screw-up on my side of the computer.

This is a company I will never shop at again. The service person pushed an extended service plan on me. I specifically asked him if it was a manufacturers extended plan. He said "yes". It wasn't. I called customer service to return the extended service plan and they refused. Simply put, don't shop here

Service met all my needs. Salesmen sound pushy, but they do know what they are talking about. Believe me that they know because everything that they told me that would help my camera work better actually works and i am much happier that I got these things. It was all given to me at a lower price than what they internet qouted. Thanks

I ordered the Fuji a210 and they asked me what I wanted to order after I already told them a couple of times. Then they wanted a family members #, why??? Got no confirmation letter so I called to see whats up. The guy tries to upsell me with everything in the store, even after i said that i only wanted the camera. He gets angry and says, "Maam, I dont think we can help you here. We are going to have to cancel your order." what???!!
never ever ever buy from these guys! fraudulent!!

I am ambivalent: Great price, a little pushy oversell; slow to ship (part of the oversell: checking the credit card security number gives them a second short at you), but the camera part of my order got to me once the final order was made (Cheapest shipping cost around). Reading the reviews made me leery, but my camera arrived 3-4 days after my initial order (PLUS UPS ground transport time). Price vs. service. You make the call.

The other reviews are very accurate. Even after submitting the order online, they send you an email for you to contact them regarding the order. The use the excuse that they need the security code off the credit card. Then they try to upsell you. When you don't buy they are very rude. However, they sent my camera out immediately after I contacted them. Great camera! Great prices. Expect the email that tells you to contact them and call them right away.

No reason to worry when you buy from ephotoclub.com. I did anf they truly exceeded my expectations. After I ordered i got an email that provided me with my cameras tracking number. I can not say thank you enough times for the piece of mind this provided me.