ePhotoClub.com

If you buy from these guys, be prepared to buy something else or you'll spend at least 30 minutes telling them you don't want anything else -- just the camera. The only way I could get rid of them was to tell them to cancel the order. To their credit, they did (after calling me back when I hung up) and then called me back again asking why I cancelled the order (same CS representative). I hung up again and they called me back but I let the answering machine pick it up.

Positive: I did get an order cancellation email and they weren't abusive just EXTREMELY obstinate.

Never got my order after one month. Had to cancel, then they didn't credit my card back. Now I have to dispute bill with credit company. Total nightmare. Avoid these guys like the plague!

Bought my GL2 and a few accessories 12/10/03 and received 12/12/03. Overall I'd give ePhotoClub a B+, they had the best price for the camera and even bonus discounts for the accessories I wanted purchase. Well packaged for shipment definite A+ there. Also they were prompt in emailing me a tracking # with UPS.

However their "add-on" tactics were a bit aggressive and pressured, but thats the reality of sales - their livelyhood depends on commission.
I'd also recommend ordering by phone. I ordered by phone because all the bad reviews I read about their on-line service and felt more secure about my first time purchase via phone. I spoke with James who's responsible for processing my order so quickly. I'll probably buy from ePhotoClub again.

I ordered the the Sony dsc-v1 online today I knew the price was to good to be true. Camera cost was $534.00 which included everything battery, charger etc. I was contacted about my order today and the salesman claims it does not come with a battery or charger even though the website says it does and of course wants to charge more for these items. Same old song and dance they are not selling the product as advertised needless to say I cancelled my order and wouldn't bother with ephotoclub.com again. Don't waste your time........

While I will agree they do try to add on, they were not overly aggressive about it. I did however have to call to get the order processed and then call again to check on shipping status. I was sent a confirmation email after it was shipped complete with UPS tracking number.

I purchased the Fuji s5000 from them. The price was reasonable, good even. When I called to process was when they tried to add things on. My husband and I are proponents of extended warranties, so we added that on, but declined everything else. The guy did quote me 79.99 for 3 years extended, he upgraded shipping, and gave us a lens cleaning kit. All of which he actually did.

The camera arrived last week. It is a US model, observable from the box. And we already registered it with Fuji. Overall, we are very pleased with the company.

I might buy from them again, but I cannot guarantee it. Basically, just hold tight and resist the pressure to add on!

I was very hesitant to order on the web site so I called them up and my fears were put to rest. I got great customer service and the guy took the time to assure me everything would be ok.

Before now I never knew how easy it was to shop online but E Photo Club has the easiest website to use.This was my first internet shopping event and I loved it. The camera is a great product and it arrived really fast and for a good shipping rate too!

Constantly trying to add to my order warranties etc. Paid extra for overnight delivery. Now, 5 days later, still have no camera. Sales rep says that I should have it tomorrow. Offered no compensation for the extra I paid for overnight and said "...if you don't want the merchandise, send it back and there will be a 15% re-stocking fee..."

AVOID THESE PEOPLE!!!

Whenever I shop online I always shop at a site that has the biggest selection of items for me to pick from as well as the best prices. I consistently return to Foto Connection because they have all the goods and I never feel like I am missing anything when I order. Shipping time is really fast too.

I will never deal again with this co., I am about to call my lawyer and the BBB.
My credit card was charged immediately, yet every time I call they say it will go out tomorrow.
It's 3 weeks later and the same runaround.
Now when I call, they hang up. How unprofessional and rude.

I always surf online looking for good deals and ways to save money. I found EPhotoClub.com by accident but will bookmark this page and recommend it. They advertise low prices and seem to always have items in stock. This is one place I know I do not have to worry about because I am always saving.

I ordered my camera and then I got a phone call two days later by a salesperson. He tried to sell me accessories and warrantees. After I refused, he falsely told me that it is shipped by USPS and that it will take 7-14 days to receive my order, but if I ordered a 3 year warrantee for $79, it would be shipped by 3 day delivery for free.
I checked their website and they state they exclusively use FedEx and according to the FedEx site it takes 4 days to ship it from NY to CA. I think they are lying to get a pressured sale. Their site does not give tracking numbers so it may have been shipped already. I was a bit annoyed that the order wasn't shipped till a salesman called and tried to pressure sell me more stuff. The price however, was one of the lowest.

I would give a generally unfavorable rating, and I haven't even gotten my order yet. It took a full week from the time of my order until it shipped, and I was unable to get any information about the order until then. My email inquiry never got a response. At least no one pressured me to buy more gizmos to go with it (a favorite tactic of many online vendors). We'll see how things eventually work out.

I ordered a Canon ZR65 mini digital camcorder on-line on 11/28/03 (Friday). No confirming email received. Called them Sunday to verify order, and they wanted more credit card info (security code and 800# on back). They said order would be shipped Tuesday. The following Sunday (9 days after ordering) called again to learn product had not yet shipped but "will ship Tuesday". Cancelled order.
I was never advised of any delay. My emails were not answered. "Customer Service" extension answered (during normal published business hours) with voice mail saying they were closed. Only "Sales" extension answered (imagine that!).
I am waiting to see if credit card was charged.
Not recommended.

I love E Photo Club because just for placing my order I was given a free shipping upgrade to overnight delivery. I am a new customer and was touched by this generous act of customer satisfaction and this was the first time this ever happened to me. Yes, I will shop here again and this was my best online shopping experience.