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Jan 13 '09
One of my purchaces arrived damaged. I called the company and they shipped a replacement immediately at no charge and I didn't even have to send the old one back. The woman on the phone was very friendly and helpful.
The items I purchase from there always arrive very quickly.
They tend to have excellent sales and bonuses for returning customers.
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Jun 18 '08
quick and on time. would be nice if there was a way for a more sustainable or reusable packaging...
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Jul 19 '07
The product was a gift, so I don't know the condition or timing of delivery. Your survey either needs to (a) allow different responses, such as "gift," or (b) allow people to skip some questions. As it is, some responses above should be missing because I don't know the answer.
I do know the item was back-ordered, which added a little extra time, but not much. The GreenFeet.com staff ask me to call for two reasons. First, because the item was back-ordered, shipping was not added. In addition, they wanted to see if they could lower my shipping costs by using the recipients street address (and ship UPS) rather than PO Box (USPS).
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Sep 22 '07
Excellent customer service; accommodated special request (call-in change to a previous online order). Friendly, patient, professional assistance. Love the company philosophy.
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May 27 '07
A good company. I enjoy shopping at Greenfeet.
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Feb 03 '08
Quick, simple and prompt. I will definitely shop with them again. I was very satisfied with service and prompt receipt of goods.
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Sep 20 '07
Great products, Great service!!!
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Jun 10 '08
Other than my order being delayed because all of my products were not in at the same time (several times in a row), I was pleased with their service. When I called because two of my items missed being packed in with my order, I received personal service from the first time the phone was picked up. The employee took my order down the hall right away and within 1 business day I had the rest of my order. Thanks a bunch! Now my boys are excited about drinking their water out of their cool new bottles! :-)
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Dec 27 '07
Loveyour products, shipping was fast and good quality merchandise.
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Oct 04 '07
The gift was a bit hit!!!
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Oct 23 '08
my item came on time even early.i would shop this store again.i will tell everybody about this store.
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Oct 23 '08
Excellent products, friendly email staff, quick service and a fun place to shop online.
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Dec 29 '07
The GreenFeet experience was very enjoyable. Although I would shop at GreenFeet again, I would also be sure to check locally for the same item. The Melitta Coffee Pot I purchased was about $50 not including s/h. I found the same coffee pot in a local store for $40-it was totally by accident that I stumbled across it.
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Oct 21 '08
Easy to use, good prices
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Oct 21 '08
I love this merchant but, again, shipping charges are prohibitive, so I wait for sales.
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