Sort by Rating |
Sort by Review Date |
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Added to my favorites for future orders!
by moumouche ,Mar 06 '09
I can highly recommend this web-store. After some research on the Internet I determined they have pretty decent prices, and offer the brand I was looking for. I called Customer Service to decide between 2-3 different models of Honeywell purifiers. The cust. service rep answered my questions and then directed me to a different model. I researched it some more on the Internet, and had to agree with his advice. He never tried to make me buy a more expensive product than what I stated my budget was. I ordered one half hour prior to the 5 PM EST cut-off and received an e-mail with tracking number later that night. We are 1.5 days later and UPS delivered. Everything looks fine, no damage to the box, replacement filters included. Why would anyone drive to a store when such excellent service is available on the Internet?
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Fantastic customer service, will do business with again.
by pjweb ,Feb 14 '06
Ordered in the morning, and was tracking my order that evening. WOW, how's that for customer service! It was very easy to find exactly what I needed.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Fantastic!
by elconde ,Dec 01 '05
Super fast shipping. 2 Days from order to delivery. Humidifier arrived in great condition for a great price. Overall a great experience.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Beware
by ccchillman ,Feb 09 '07
I purchased an air filter on line last month and a few days later fraudulent charges from three different companies began appearing on my statement.
I suspect iAllergy, or more likely, one of their employees sold my credit card # to a criminal organization.
The only other on line purchase I made that month was with Amazon.
I suspect iAllergy because it is based in Maryland and two of the ripoff companies were based in Connecticut.
Beware.....watch your CC statements very carefully.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Outstanding Shopping and Support Experience
by buyercom ,Jan 09 '06
The basic experience was faultless. Service was prompt and accurate, and the correct item - a Honeywell warm moisture humidifier - arrived as expected.
I encountered an issue, however, when I attempted to replace some disposable filter pads used by the unit. The principal supplier had temporarily run out of stock. When I notified iAllergy of the problem, they went out of their way to quickly locate and provide a temporary supply to tide me over until my original filter pad order could be filled. I was most impressed by the quick, courteous and effective customer service, something not found just anywhere these days. And the unit itself has performed well. After this experience, I would give iAllergy an unqualified recommendation.
For the benefit of readers, I have no personal or professional connections to iAllergy. This was my first purchase from them, and should the opportunity arise, there will definitely be others in the future.
Read more
|
| Overall Rating: |  |
| |  |
|
Superior
by survivordel ,Jan 04 '06
iAllergy is a pleasure to do business with. It is rare to find a company that is responsive and communicates with the
customer and is honest. I highly recommend doing business with this company. p.s. I don't give endorsements lightly.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Outstanding customer service.
by lhaislip ,May 11 '07
This is an excellent company to do business with. I placed an order for some replacement filters (ones that can be difficult to find) and they arrived at my door less than 24 hours after the order...without expedited shipping. I shopped around before ordering and they were the least expensive too. If you value customer service, quality products, great prices and incredibly fast shipping, use iAllergy.com.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Quick and responsive, iAllergy is the best!
by frankn65 ,Jan 08 '06
I had a question about one of their products, and received a response to my email within minutes. It's nice to know that they have quick responsive and helpful customer service. The humidifier I ordered was the best price I found anywhere, and they shipped it out the very same day I placed the order. iAllergy sent me an email with the tracking number, and it was delivered in perfect condition just two days later.
I am extremely satisfied with iAllergy, and would definitely order from them again. If only other online stores were as professional, responsive and quick!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Fast service, low prices, why but any where else?
by windowace ,Feb 02 '05
We put in and order on Monday Jan. 31 9:15 P.M. On Feb. 2nd It was delivered. We got free shipping,what I would consider as very fast shipping. The order was accurate. The products came to our house faster than the e-mail confirming that the order was shipped.I e-mailed customer service with a brief statement. They e-mailed me back right away. Their prices on the whole were cheaper than most sites with the free shipping the were the lowest on what we ordered. I was very satisfied.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
I am comfortable ordering replacement filters on iAllergy.
by staciinnj ,Jan 14 '08
I have been shopping for replacement filters on iAllergy.com for several years. I have found that their prices are much cheaper than anywhere else. My most recent order was placed on 1/10/08 and I received it on my doorstep on 1/11/08!!
I have an older model Hunter air filter and I never have trouble finding the replacement filters that I need. I have shopped around quite a bit for the best deal and iAllergy has the lowest prices I've seen! They also offer free shipping on orders over $150 which is easy to do when you are buying replacement filters.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Simply Wonderful
by jessicapumpkin ,Jan 11 '06
My shopping experience with iallergy was simply wonderful. Easy to use website had clear product information, upfront stock status, and large images to help the purchase decision. For me, the best part of the entire ordering process was the quick shipping. I placed my order on a Tuesday afternoon and it was shipped out just two hours later. That's fast! I'll definitely be ordering from iallergy again.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Excellent service! Thank you.
by jamsprakash ,Feb 09 '09
This was the first time I ordered something from your site. Right after orderig the confirmation came and within an hour there was another e-mail informing that the order had been shipped. It was amazing how fast everything happened. When the package was delivered on the second day (as promised) it was well packed and was in good condition.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Fair prices, fast shipping and EXCELLENT customer service
by dasseattle ,Feb 18 '09
I decided to replace my noisy 15 year old air purifier with a Hunter Quietflo Hepa Air Purifier 30525. iAllergy had the best overall price I could find, plus good reviews. I placed my order, it shipped the next day. Upon opening the sealed carton, I discovered that the front grille (light grey) had some big black spots on it which would not clean off, plus some light scratches and scuffs on the rest of the case. Normally I'm not fussy, but after looking at for 2 days in my living room, I called iAllergy. Customer Service was great and quickly arranged for a replacement grille to be sent.
I will definitely be looking to them any time I am in the market to purchase the kind of products they sell.
Update: After about a week, an intermittant clicking sound, which had been there from the beginning, became constant, plus at lowest speed it developed an "off-balance washing machine spin cycle" sound. I called iAllery, they emailed me a prepaid shipping label, let them know when I had mailed it, and they sent me a new unit. It works perfectly, and it's quiet at all speeds. iAllergy is THE best!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
TERRIBLE CUSTOMER SERVICE
by chwalker9 ,Aug 22 '08
IF YOU PLACE AN ORDER DON'T EXPECT ANY CUSTOMER SERVICE!
I PURCHASED TO EXPENSIVE FURNACE FILTERS FOR ALLERGIES FROM IALLERGY.COM, I INSTALLED ONE OF THE FILTERS AND IT CAME APART AT THE CORNERS 5 DAYS AFTER BEING INSTALLED IN THE FURNACE, IT LOOKS LIKE THE GLUE DIDN'T HOLD ON THE CARDBOARD OF THE FILTER CORNERS, I IMMEDIATELY CONTACTED IALLERY.COM AND OFFERED TO RETURN DEFECTIVE FILTER FOR AN EXCHANGE FOR A NEW ONE SINCE THE ONE WITH THE DEFECTIVE CORNERS IS NOT EFFICIENT, THE CUSTOMER SERVICE AT IALLERGY.COM REFUSED TO EXCHANGE OF GIVE REFUND FOR THE DEFECTIVE ITEM 1 WEEK AFTER DELIVERY, I WAS TOLD TO CONTACT THREE M AND MAKE THEM RESPONSIBLE FOR THE DEFECTIVE FILTER.
I CALLED THREE M AND THEY WERE APPALLED THAT IALLERGY.COM REFUSED TO REPLACE DEFECTIVE FILTER AND REFERRED ME TO THREE M TO REPLACE THE FILTER THAT WAS ONLY ONE WEEK OLD.
I WOULD NOT ADVISE MAKING ANY PURCHASES FROM THIS COMPANY, DUE TO THE NO CUSTOMER SERVICE ATTITUDE.
IN THE FUTURE I WILL SHOP WITH THE RELIABLES SUCH AS WAL MART, TARGET AND AMAZON WHO TREAT THEIR CUSTOMERS LIKE THEY ARE IMPORTANT AND WANT THEIR FUTURE BUSINESS.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
AWESOME
by khudzina ,Dec 19 '08
IAllergy cutomer service was very helpful in answering our questions and all our products were delivered on time. We were very happy with this purchase and will continue to shop iAllergy.
Read more
|
Sort by Rating |
Sort by Survey Date |
| Overall Rating: |  |
| |  |
|
Nov 07 '08
ok
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 13 '08
Items in stock and easy to find. Shipping on time. Would shop from again no problem.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 31 '08
Awesome customer service, would recommend to anyone. The order shipped out the same day I purchased it and was there within a couple of days. One of the fans I purchased didn't work properly. I called IAllergy, they gave me a phone number to call the manufacturer for trouble shooting. The manufacturer was not able to get the fan working over the phone. I called IAllergy back and they shipped a replacement out the same day. I've dealt with quite a few online merchants and nobody has come close to this great level of customer service yet.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 30 '08
great company.....no problems.......will deal with again
Read more
|
| Overall Rating: |  |
| |  |
|
Dec 03 '08
arrived in less than 24 hours
Read more
|
| Overall Rating: |  |
| |  |
|
Nov 07 '08
We ordered the humidifier at 4:00 p.m. on Tuesday -- in Maine -- and received it Thursday a.m. We couldn't have driven our car and searched for it/bought it in less time. We were amazed at how quickly it arrived. We were very pleased with the service.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 30 '08
It was easy, quick and the service was superb.
Read more
|
| Overall Rating: |  |
| |  |
|
Dec 26 '07
I was amazed at how fast the order arrived, especially since it was the busiest time of the year.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 31 '08
good
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 02 '08
Excellent service, good prices & availability of items.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 24 '08
Fast and prompt service. Would shop here again if needed.
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 19 '09
Great shopping experience - Thank you!
Read more
|
| Overall Rating: |  |
| |  |
|
Nov 13 '08
Shopping was on the website was easy and quick and they had the best price on the items I wanted.
Read more
|
| Overall Rating: |  |
| |  |
|
Nov 02 '08
very good descriptions and illustrations
Read more
|
| Overall Rating: |  |
| |  |
|
Jun 22 '09
Good selection, good price, called company with a question after I placed my order only to find out that I had made a mistake and ordered the wrong item. Peter was excellent in handling the exchange before the order shipped.
Read more
|