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iFurn.com

iFurn.com

Overall service rating:  Store Rating: 3.0
Reviewed by 34 customers

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Showing 1-20 of 22 reviews Page 1 2   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

HORRIBLE ! As soon as they get your money CUSTOMER SERVICE DISAPPEARS

by , Aug 3, 2012 Rated a Helpful Review
DO NOT DO BUSINESS WITH IFURN !!!  This was the worst shopping experience of my life. The ordering process was easy. BE SMART -record the entire conversation and repeat the main points over and over. I ordered a recliner and the price was ...
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Overall Rating:Store Rating: 1.0
 

Do Not Do business with IFURN !!

by , Dec 12, 2011 Rated a Helpful Review
ifurn.com : BUYER BEWARE !! This website lists its address in Wichita, KS and claims to be a reseller of furniture. If you call their 800 number, the recording will tell you that they sell pain relievers before they put you on hold indefinitely. The ...
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Overall Rating:Store Rating: 1.0
 

BEWARE - THE WORST

by , May 11, 2010 Rated a Helpful Review
The worst experience I’ve ever had purchasing anything online or offline, for that matter.   I should have known it wouldn’t be a good experience when I did not receive an order status after placing the order.  I had to contact ...
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Overall Rating:Store Rating: 2.0
 

Not quite sure yet

by , Apr 28, 2010 Rated a Helpful Review
I will say I found the site easy to navigate and many things to choose from.  They had the bed that my husband and I were looking for, that we couldn't find out here in California (apparently eastern king is not normal).  I was happy with the ...
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Overall Rating:Store Rating: 1.0
 

Extremely Poor Customer Service from iFurn.com

by , Feb 24, 2010 Rated a Helpful Review
I am a repeat iFurn customer (second purchase), and in the past have appreciated the company’s competitive pricing and free shipping.  However, my recent purchase of the Klaussner Nikka Platform Bed from iFurn has turned into a never-ending ...
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Overall Rating:Store Rating: 1.0
 

iFurn.com is looking to take your money and not fulfill your order

by , Aug 7, 2007 Rated a Very Helpful Review
Going to the iFurn.com site for the first time, we were looking to order several computer desks that were planned to be work stations. We looked through their many options, and decided upon one desk that was selling for $140.62 at the time. Selecting ...
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Express Reviews
Overall Rating:Store Rating: 1.0
 
Stay away! Flashy website is the only upside.
by ,Feb 14, 2014
(Not Yet Rated)
Seriously, this company is a joke. Much like the other reviews here, I placed an order, they waited 3 weeks to inform me the item was out of stock, cancelled my order, and then queued my refund for processing. Its been more than a week and still no
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Overall Rating:Store Rating: 1.0
 
Will never purchase from them again!
by ,Aug 6, 2013
(Show)
What terrible customer service I received from ifurn. They don't honor their product warranties if a product stops working. A lamp I bought from them stopped turning on. Their product warranty stated that there would be 100% replacement if there were any
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Overall Rating:Store Rating: 1.0
 
Horrible
by ,Mar 8, 2013
(Not Yet Rated)
They are terrible. Mismanaged the delivery logistics, and they insisted that I oblige their delivery company by re-rescheduling my
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Overall Rating:Store Rating: 5.0
 
Customer Service Standards
by ,Aug 20, 2012
(Show)
At iFurn.com we take great pride in meeting the needs of our customers. Our customer service department goes to great lengths to ensure customers are satisfied with their purchase. Our team knows the value of making our customers happy and we do this
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Overall Rating:Store Rating: 1.0
 
DO NOT BUY HERE!!! STAY AWAY!!!
by ,Jan 21, 2012
(Show)
"DO NOT BUY HERE!!! i have ordered a 2 piece entertainment ceter. 2 of the 3 pieces are damaged. the items are MUCH darker than displayed in the website i.e. we wanted natural wood color we got dark cherry! not even close.when explaining we dont
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Overall Rating:Store Rating: 1.0
 
Atrocious!! Atrocious!!
by ,Sep 23, 2011
(Show)
Do not buy from this company. All of the positive reviews were from 2007.. They seem to have terribly deteriorated. I ordered my furniture in July and have not received it yet!!! There is lack of and difficult communication with the company. Most of the
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Overall Rating:Store Rating: 1.0
 
Atrocious
by ,Aug 11, 2011
(Show)
Horrible customer service and the owner Tracy is completely rude and unprofessional.  Never going to do business with them again and I am hoping that this will warn other customers of their disgusting
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Overall Rating:Store Rating: 1.0
 
Terrible bad buisness lack of communication would never buy anything from them again
by ,Mar 31, 2011
(Not Yet Rated)
This was the worst buying experience i have ever had with any company! I ordered a lamp for my son In november of 2010 and recieved an email that it was backordered until january. Then I recieve another email in february that it was backordered until
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Overall Rating:Store Rating: 1.0
 
Item order confirmed; days later notified on back order; paid for; never recieved item.
by ,Feb 5, 2011
(Not Yet Rated)
I ordered a doll cradle for my granddaughter for Christmas.  Several days after I ordered it, after it was already supposed to be shipped, I recieved a notice that it was out of stock and wouldn't arrive until Feb 1st, but possibly
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Overall Rating:Store Rating: 5.0
 
Overall, a very good experience.
by ,Dec 9, 2010
(Not Yet Rated)
I read the reviews of ifurn.com AFTER I placed a cyber-Monday order (at a fantastic price) & I went into shock thinking I may have just made a huge mistake.  Thankfully, I am happy to report that my purchase arrived promptly and in
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Overall Rating:Store Rating: 1.0
 
Warning - 'in stock' means backordered for 3 months!
by ,Oct 19, 2010
(Not Yet Rated)
Warning - be sure to get ALL information about your product on the phone before you place your order. I placed mine online 4 days ago with a 'projected' shipping date of this week - only to find out (after I had to email them to check on tracking) that
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Overall Rating:Store Rating: 1.0
 
Very poor customer service - a rip off!!!!!
by ,Sep 9, 2010
(Not Yet Rated)
Very poor customer service at ifURN.COM.  We purchased a loft bed.  the lead time was 4-5 weeks which was long enough.  The only reason I purchased it was because the customer service rep told me it came with mattress supports.  We
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Overall Rating:Store Rating: 1.0
 
I don't recommend this website to anyone, very bad experience
by ,Aug 22, 2010
(Not Yet Rated)
It is the worst experience when I shopped on-line. I order my furniture on 8/2. Before I order, I called the customer service center to confirm the possible delivery date will be in the week of 8/16. After two weeks without any update on my order, I
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Overall Rating:Store Rating: 1.0
 
Don Not Buy
by ,Jan 18, 2010
(Show)
I am dissatisfied with the bed. It is overpriced at $1275.00. The nightstands are $300.00 which are way overpriced. The nightstands are about the sized of small speakers. The truck drivers charge $40.00 for delivery in the house. No way can 2 people life
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Showing 1-20 of 22 reviews Page 1 2 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 22 surveys Page 1 2   Next
Date Rating
Overall Rating:Store Rating: 3.0
 
May 26, 2008
(Show)

I answered yes to the last question, but I would only buy if they could make...
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Overall Rating:Store Rating: 5.0
 
May 6, 2008
(Show)

very easy to shop
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Overall Rating:Store Rating: 5.0
 
Apr 28, 2008
(Show)

Great to work with. Laura Fox is the rep the company goes thru. Always helpful.
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Overall Rating:Store Rating: 5.0
 
Apr 21, 2008
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excellent experience
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Overall Rating:Store Rating: 4.0
 
Feb 16, 2008
(Show)

ok
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Overall Rating:Store Rating: 4.0
 
Jan 29, 2008
(Show)

Product was delivered today. The carton for the buffett was torn open at one...
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Overall Rating:Store Rating: 5.0
 
Jan 28, 2008
(Show)

IFurn was great. The package was damaged in transit by the shipping company....
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Overall Rating:Store Rating: 4.0
 
Jan 10, 2008
(Show)

Received product on time. It was damaged due to shipping. I contacted ifurn...
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Overall Rating:Store Rating: 4.0
 
Jan 7, 2008
(Show)

Easy
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Overall Rating:Store Rating: 3.0
 
Dec 30, 2007
(Show)

I do not like the fact that they charged my credit card before telling me that...
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Overall Rating:Store Rating: 3.0
 
Dec 10, 2007
(Show)

The website was easily navigated/user friendly however when trying to confirm...
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Overall Rating:Store Rating: 5.0
 
Nov 14, 2007
(Show)

GOOD EXPERIENCE
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Overall Rating:Store Rating: 3.0
 
Oct 25, 2007
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One of the tables ordered has the legs damaged. The wood is scatched and...
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Overall Rating:Store Rating: 3.0
 
Oct 23, 2007
(Show)

Site was easy to browse; had a good selection. Merchant contacted me quickly...
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Overall Rating:Store Rating: 4.0
 
Oct 21, 2007
(Show)

They had to ebest price for the specific item i needed, shipment was timely and...
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Showing 1-15 of 22 surveys Page 1 2 Next