Great prices on the panini grills. Everything went very smoothly. I even received an additional 5% discount during my checkout process. That was in addition to the 10% discount I will receive on my next order. I like to cook. I am also a bit of a tool ...
I was Looking for a certain waffle maker Model # V6150 at most major retailers and kitchen vendors and I was forced to use the web because nobody has this special feature appliance and your web site came up right away, Plus your site came up with ...
The whole iKitchen experience was awesome from start to finish. I ordered my item on tuesday, and I had it by Thursday. Your reviews were helpful and everything was so accurate I could scream! I am extremely satisfied. Honestly, the best part of the ...
Since I hate anything related to going to a store to make a purchase I loved this on-line store. This is an easy way to stay away from parking, long lines, screaming kids, screaming mothers, screaming fathers, congested aisles and cashiers that can not ...
The reliable way in which my order was handled has yet to be matched. Item selection was not complicated. Each item was described well. I was a bit surprised at how quickly my order arrived, too. Before I had time to even think about where my order was, ...
Easy, convenient and reasonable. I searched several retailers for an excellent electronic toothbrush and eventually settled on a braun 3d. The product I bought was available on ikitchen.com at a price far lower than any competitor -- the nearest price ...
Please share my experience with ikitchen.com online shopping services. This was the first time I have ordered from this internet site and I was not satisfied. It is regarding order number 493117. I think the delivery speed was good. However a ...
I have never had a problem shopping with iKitchens. Your website is easy to follow. Your selection of items is quite extensive and seems to be increasing all the time. I spend a lot of time on my computer and thoroughly enjoy perusing your ...
I love your web site. I find your web site easy to use, it is fast, and the prices are good. I like the e-mails and the sales. I can find what I am looking for quickly and easily. I like the product information just wish there was more sometimes! I ...
I was looking for a specific electric kettle that was sold out at all other on-line stores. I found iKitchen.com by using a search engine website. The link took me straight to the home page where it was very obvious that I could search for any product. ...
The site advertises that products are in stock, but that is far from the truth. I was lured in by the price, but have been waiting for 7 weeks. I have contacted customer service several times and they have responded after several days of each email. ...
The search worked very well and you have a good range of products overall, although only one of the type I was looking for. But then, that made it so I didn't have to make a choice. The only problem I had was attempting to pay for my order through ...
I ordered a weather station and a toaster oven from iKitchen.com due to the decent prices. I waited for over a month with no indication of where my products were. I sent an email stating my dissatisfaction with the wait. They merely responded that one ...
It is very good that the site has a PayPal payment as one of the payment options. It is easy to navigate, and offers a very reach variety of the good quality products. Clearly stated competitive prices are helpful, as well. They also have coupons, which ...
I found my shopping experience very good. I found the product I was looking for and the price was almost 70% off of the list price. At this point I wish I put my credit card away and made myself a sandwich. I ordered a DeLonghi BCO120T Combo ...
The goods are excellent,just as described. The delay was incurred by the shipper not the vendor. Read more
Overall Rating:
Jun 25 '07
Great product, great price, fast delivery, what else is there? Read more
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Jun 25 '07
Our product was very late. When contacted, the merchant told us that the product was delayed because it was out of stock. When they finally shipped it, it was the wrong product (similar, but not what we wanted). They informed us that the product we ordered was no longer available, and therefore they sent us the other one. I returned their product and received full refund (however, minus the shipping charges we incurred to ship the product back). I since purchased the product we wanted at amazon.com. My complaint is that the merchant should have contacted us prior to shipping the wrong product. They should not have assumed that the other product would have been acceptable to us. Ordering on line is easy, but returning unwanted products thru the mail is a big hassle! Read more
Overall Rating:
Jun 25 '07
I placed 2 separate orders with this merchant on the same day, within minutes or couple hours of each other. I received an e-mail confirmation for both orders. One of the orders were partially completed, it took about 10 days for the person to receive one of the gifts (without the gift note that was added to the order) from the first order. The second item on the same order was never sent. The second order was never sent too. I tried waiting, its been almost a month, I received no phone call or e-mail. I filled out a form on the website which is the only way to contact the company and still, it has been 1 week, i received no reply. This is horrible customer service and I can not even get in touch with customer service to complain. Its even ambarrassing because both orders were gifts. I highly recommend that other customers are aware of this company's antics. Read more
Ordered item in November. Inquired about shipping early December. Was advised there was a weeks back-order befor shipping. Called and wrote mid December, no response. Read more
Overall Rating:
Jun 25 '07
Should have received the product on March 20. It is now the 23rd and I still have not received it. No tracking info except to say it was picked up on March 21 in NY. Very poor delivery service. Read more
Overall Rating:
Jun 25 '07
he item was junk. The "camera" is a TOY, which was not specified in the advertisement. The "software" which was included did not download properly, hence it was unusable and caused problems with my Windows XP operating system. Finally, there was no Merchant Customer Service contact information included with the item, so I have been unable to ask for a refund of the purchase price and the inflated shipping & handling costs. Buyers Beware! Read more
I am still waiting for the kitchaid mixer whisk. I received the tortilla press a week ago...... Read more
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Jun 25 '07
It seems they advertise items they can't deliver. I definitely would not consider them first when I want to order an item. Very dissatisfied. Read more
Overall Rating:
Jun 25 '07
Took far too long to get the fountains...what should have been a three day deal turned into a 10 day window. Not real pleased with the company...the fountains are good tho! Read more
Not Happy -- Bought a vacuum in April 2006, received the vacuum April 27, 2006, and On April 28 returned the vacuum because it didn?t work. The vacuum was received on May 1, 2006 and processed on May 2, 2006 in Kitchen & Home Returns Dept. Haven?t heard a thing about receiving a new vacuum from Kitchen & Home. I have to call to find out what is going on. I have been told a shipment for the Dyson vacuum will be in on Friday and your new vacuum will be shipped on Monday. I was told this when I sent the vacuum back and the two times that I have called last call was on 5-16-06.
I would like some customer service which means I am not told a shipment is coming in when in fact it is not. I would also like to be informed on when I will get the new Dyson DC15 Animal Vacuum. To be reimbursed for returning the vacuum that didn?t work would also be nice. I e-mailed the receipted on May 16, 2006 for reimbursement asked for a replied that the receipt was received and forward to the appropriate person for release of payment. Never got that reply.
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Overall Rating:
Jun 25 '07
I received a pressure frying pan, not a pressure cooker. I exchanged this for the correct item. However, I feel the first item was misrepresented on the website and I shouldn't have had to pay $20.75 return postage in order to exchange it for the correct pressure cooker. There were many emails back and forth and also phone calls. At one point one of the customer service reps thought I wanted a rice cooker. The communication was awful. There was no recourse for me to speak with a supervisor. I wrote a letter to the company on the advice of the manufacturer of the pressure cooker. My letter was mailed on September 25, 2006 and I have not received a reply. Read more
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