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by peggysuealso , Nov 03 '07
iKitchen.com has always shipped quickly so that I get a speedy delivery. All of the products i have purchased are of top quality and top brand names. The prices are better than any store I have found too and makes many of the items too hard to pass up. ...
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by apsyched1 , Aug 01 '07
Hello there. I am writing to express my sincere thanks and gratitude. I just ordered an item (the DeLonghi Metropolis CTM2023 2-Slice Toaster) that I had ordered from Amazon.com back in late April. I was just NOW (early August) informed by Amazon.com ...
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by mojobubbles , Jun 08 '08
Customer service can be very difficult to reach at times. Also, they don't necessarily notify you (like they say they do) when something is back ordered or out of stock. I waited a week for an order, never got a response to 2 customer service emails, ...
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by wscotthansen , Apr 26 '08
This was my first experience with iKitchen.com online store. I do some shopping online but am very careful about which sites I use. This site was well organized and easy to navigate. I checked the security link and felt confident that I could proceed ...
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by lleeb26 , Feb 01 '09
I ordered two Cuisinart Waffle Makers on December 12, expecting the shipping to take 5 - 9 days as described. They immediately took the money from my PayPal account, and sent me an email order confirmation. On Christmas Eve, I emailed to ask for an order ...
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by ctop1 , Apr 18 '08
iKitchen.com always has lower prices than other internet and brick and mortar stores. Delivery is prompt, the products arrive in excellent shape and I've never been disappointed with their service. I always do a lot of comparison shopping, trying to find ...
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by calison , Sep 13 '07
My shopping experience with iKitchen.com Store has been very positive. As my second purchasing venture with iKitchen.com,I have come to a conclusion that this will not be my last. Delivery of my purchases has been very timely. Also, all products were ...
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by garysanta , Feb 27 '08
Easy to negotiate. No indication regarding availability of product. The price is good, but not as good as some sites, although the difference was just a few dollars. The product information was the same as the manufacturer and provided no additional ...
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by denrod , Feb 01 '08
My review of ikitchens has completely changed. I placed an order on 2/1/2008. I have emailed there customer service several times with no response. They deducted the money from my account and as 3/6/2008 - no product and no response. The only phone ...
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by jkwhite , Feb 10 '08
I just placed my order, so I can't rate delivery speed or order accuracy, but the selection available was great!! The brand names were excellent, well respected names, and the prices were far below most places. I am looking forward to receiving my ...
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by jzam , Oct 07 '07
I found the site to be well organized, it has the product information I needed to make my selection. I found the product I wanted, liked the checkout function and found it to be very quick. I had the old Foodsaver professional, after 10 years of hard ...
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by buddaslove , Mar 01 '08
Since I've been very pleased with service in the past. I'm back shopping at ikitchen.com again. They have an excellent offer currently for a Cuisinart Blender that I can't resist, especially since I was in the market for one (my jar broke). While ...
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by gadgets4u , Apr 30 '08
Simple, fast, painless. This is how to best describe the order process at iKitchen.com. There was nothing confusing or ambiguous, nothing hidden in fine print. What's not to like about this? I'll do it again the next time they are selling something I ...
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by marydon2 , Oct 26 '07
The site is very easy to navigate, the item descriptions and pictures are very helpful, and the customer service is excellent. Great place to shop. Also, many of the items are unique, and not items that you normally find in brick and mortar stores. ...
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by seanpet , Dec 29 '07
It was very quick and efficient. The price was amazing! I bought a juicer that I could not find anywhere else for a price that was around 75 percent off. The website had a clean layout that allowed for me to use my back button on the browser in order to ...
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Jun 25 '07
Product was not shipped until after I sent an E-mail to customer service requesting info on the shipment details (tracking number)
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Jun 25 '07
Placed order on 10-9-06. Received email 10-10-06 stating item was mailed, with expected date of delivery 10-13-06.
I entered the tracking # several days and was given a different date for delivery each time. Finally sent email to iKitchens as well as to UPS. Found out it had not been mailed. Finally received it on 10-23-06.
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Jun 25 '07
Lack of ability to speak with a live person made this transaction impossible.
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Jun 25 '07
It has already been 2 weeks and I'm just gettng a notice that they may not have the product. If you don't carry it why have a picture there?
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Jun 25 '07
1. The website said:"Aroma 33 Cup Rice Cooker ARC-1033E", but the products are "Aroma 30 Cups Rice Cooker ARC-1033E".
2. Too much delay time after I order the products, till I got the products. I ordered at 03/02, the money withdrawed from my Credit Card at 03/06, but I got the products at 3/17. Between 03/02 and 03/17, I did not get any notice if my order was going through.
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Jun 25 '07
Have not rec'd any updates about my order, tried tracking on the web site but it doesn't let me.
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Jun 25 '07
My gift card has still not been emailed to the receipient.
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Jun 25 '07
After a week of no order update online I had to call them. They proceeded to tell me that the product is no longer available and they cancelled my order. The product remains out on their website. Not acceptable.
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Jun 25 '07
Ordering was easy, but the shipping was outrageous. My item was on sale for $19.99, it weighs less than a pound, & shipping was almost $ 10.00.....that to me was crazy
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Jun 25 '07
Still have not received my order from 3 weeks ago.
This is the second and last time I will try Ikitchen.
First time was a disaster also. BEWARE!!
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Jun 25 '07
I received the product damaged - that was unfortunate but not really their fault other than the packaging could have been better. It also was not white, as I requested, but more of a cream. (Yes, I know how that sounds.) The problem came when I tried to get a RMA number to have it returned. I received a response within 24 hours with a return number but I was to be responsible for shipping. I sent 2 more emails with no response. When I found a phone number to contact directly I reached a great person who emailed me a UPS return label. I'm still waiting on a new dispenser.
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Jun 25 '07
great
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Jun 25 '07
Can't figure out how to return repacked old mechandise or machine that does not work as represented. I'm trying to figure out how not to pay for it[get credit card company not to pay]I have never been so cheated. They were both Black and Decker
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Jun 25 '07
This is the last time I order from this merchant because I've ordered products twice and both times the products were not avaialable.
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Jun 25 '07
Its going on three weeks and I have recieved nothing. They claim it was back ordered then shipped, yet I had to contact them after two weeks. They gave me a tracking number, but there is nothing to track. I would never shop here again. I think that they border on mail fraud.
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