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by rosieblu , Aug 20 '07
It was a great shopping experience. I found what I wanted at a lower price than I found anywhere else. I liked getting the extra 5% with the special code RED. That was an added bonus to your already low price on the item I selected. After looking at ...
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by sassy1lady , Mar 01 '08
Loved it!!!! I saved $28+ on the Shark Ultra Steam Blaster - S3325 steamer I bought. You guys are great!!!!! It was easy to find what I wanted and checkout was a breeze. Shipping was very reasonable and offering a coupon code to get a further 5% discount ...
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by ledig , Aug 08 '07
First time shopper awesome merchandise. Will be returning. I can't wait for my merchandise to arrive. I never knew this site existed until I received an e-mail from your company, THANK YOU for that.Your products are very good and I would recommend your ...
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by debbimitch , Oct 04 '07
Love the ease in shopping and payment options. Easy to find what is needed, and love that details are provided. It is my sincere hope that the shipment arrives on time and in working order. This has been a great shopping experience. I love using ...
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by janiev , Aug 09 '07
Your iKitchen website gives the viewer great information in a concise and well laid out fashion. It was easy to find product information, pricing and reviews. I also found it easy to compare products and pricing which is a benefit when you are doing ...
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by twocats2love , May 04 '08
I have shopped iKitchen.com before, and am placing another order. I love their enormous selection of products, and and competitive prices. They carry brand names at reasonable prices. I have received quick turn-around shipment time, and my orders have ...
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by ravinesrat , Aug 12 '07
Exactly the product I was searching for, at the very best price, found after canvassing all the comparison sites. Checkout was fast and foolproof. Shipping should occur in five days. I decided on the Krups XP 2070 combo coffee and espresso maker since ...
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by ltownsend2 , Jun 07 '08
The ordering process is very fast and easy to go through. Information on the product you selected is displayed and detailed nicely so you know what you are ordering and the features it comes with. The embedded pictures with several views and expanded ...
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by ddingus , Dec 26 '07
The prices were as advertised and I received my items within a week. The site is easy to navigate and the check out is also easy. there is always a code you can use to get an even better price. They have sales all the time. No matter when you order from ...
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by baxterville , Aug 28 '08
I ordered a set of pyrex storage bowls in mid-July I received a confirmation a few days later and then a UPS tracking number which meant absolutely nothing. The UPS message indicated that the merchandise would be received July 24. However, all it ever ...
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by wynne01 , Jun 03 '08
i found the item that i originally wanted with ease and relatively quickly. however then i saw, through the other related items listed at the bottom of the page, a model that was better than the model that i originally selected. this was very helpful. ...
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by myrnat3 , Jun 27 '08
I would describe my shopping experience at iKitchen.com as "First Rate." I found the prices Fantastic, although I did find the shipping a bit high. Of course, I did order several heavy items, including a vacuum cleaner, George Foreman grill, coffee ...
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by imnana2ten , Feb 29 '08
I selected items to order a few days ago, and then decided to think about it for a while. I was delighted when I came back to the site today and found my selected items still in the shopping cart so I didn't have to look for them again. Instead, I was ...
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by kdharts , Apr 17 '08
After being married for over 30 I need to replace many of my kitchen needs. Over that time, I have bought quite a few appliances for my kitchen and home. I look for products that I know will last as opposed to be disposable. The quality and reliability ...
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by dotcox , May 21 '08
Well, it just doesn't get any easier than this! and incredible bargains too! This site will definitely be added to my favorites list. My new favorite store! So many other sites are slow to respond, do not offer great customer support or many bargains ...
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Jun 25 '07
Received merchandise as a factory reconditioned unit. Oven /- button to change digital temperature and clock did not work. I am now being told I can send it to a repair shop 250 miles from home, hince more shipping charges. I ended up only saving $22.00 which will more than eaten up by shipping to repair shop. They only give a store credit or exchange for same item. I am afraid to order anything else for fear of another defective item that was supposedly checked and double checked in the products own factory (that was the selling point for me). I can get defective merchandise for a lot less money at a yard sale!
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Jun 25 '07
Is this a "bait and switch" tactic? I ordered the Euro-Pro Convection Toaster Model TO289 RB. That is what also shows on my packing slip. But what did I get? (A refurbished Euro-Pro regular Toaster Oven Model TO284. Is it really that hard to match up packing slip model number with what is on a carton? Also, I could have ordered a brand new model TO284 from two other companies that sold it for only $29.99. Why would anyone in their right mind expect to purchase a refurb. at a higher cost? This purchase has been unbelievably wrong from the "get-go"! The only thing this company could do for me at this point is offer for me to keep this piece of junk by refunding all my money except for maybe $10.00. That is about what this thing is worth to me. Can someone...anyone...make this company pay attention to its customers?
A very, very, very, very disatisfied customer.
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Jun 25 '07
It was my error not ikitchen's. I guess I just thought that by filling out all the info on your web site that pay pal would pay. I was missing a step.
Sorry for inconvenience. I had to cancel one order and reorder the product using my credit card. It would have been better if I could have reached someone in the evening to straighten this out before i lost a night's sleep. I was worried that I would not be able to get the same deal. It all worked out.
I am disappointed because I thought I would have my grill by Friday and now I won?t receive it til next week.
I am a first time pay pal user and did not understand what had to be done. Maybe you can put further instructions on the web site to make it easier for us new users.
Thank you
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Jun 25 '07
My only issue with this merchant was duplicate shipping charges. The item I ordered (vacuum cleaner) was listed at $119 but was overweight so the product description noted an additional $25 in s/h. But at checkout there was an additional $19 charged for s/h. I purchased the product, but I don't think I should have been charged twice for s/h.
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Jun 25 '07
Ordered the 205.00 iron on 2/26, still have not received it.
They never contacted me to let me know it was out of stock, backordered, etc. I had to use their email contact system the second time to get a response. The second email from their customer seervice rep. still did not tell me when I could reasonably expect to receive it, and was sarcastic.
I chose this merchant over one with a better price because of it's good BBB and others ratings.
I wish I'd never heard of them. I wouldn't have ordered it if I didn't need it.
Oh yes, they did offer me a 5% discount for the delay.Whoopee!!
Thank you for this service of feedback on companies so maybe others won't have to go through what I did.
Sincerely,
Donna McLendon
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Jun 25 '07
Difficult to do because I have not received the item or notice of shipping
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Jun 25 '07
After almost 2 weeks with no contact, I sent an angry email, 2 or 3 days later I received a reply, telling me it was on backorder, (even though they said I would be notificed in 2 or 3 days if it was put on backorder and in the meantime, their ad continued to state item was in stock and usually ships in 2 or 3 days). Their email stated that when it became available the shipping would be expedited. Is over 3 weeks now, have received UPS notice that it was billed to UPS and is being shipped by ground UPS (so much for expedited shipping) and now their estimated delivery date has been missed. I will NEVER buy from them again, just seems like lies and constant misrepresentations. Had I known it was going to take a month, I would never have bought from them in the first place. I still don't know if it really is coming or when to expect it.
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Jun 25 '07
Good
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Jun 25 '07
I did not receive notice that my order was not being filled until I sent email to customer service.
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Jun 25 '07
I haven't heard from them. I've tried to contact them to find out when this item was shipped if it has been shipped and I've gotten no response.
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Jun 25 '07
good job
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Jun 25 '07
No problems.
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Jun 25 '07
Enjoyed shopping @ ikitchen.com
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Jun 25 '07
I have no tracking number to know where my order is or if it was even shipped. The order was placed on 2/10/07 and today is 2/18/07 and I still do not know any more about my order then the day I ordered it.
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Jun 25 '07
Zero problems, fast shipment.
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