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by theuerkorn  - Top 100, Dec 16 '03
The photo sales business is not traditionally a place to look for excellent CS over the phone. To make a long story short, Infinity Cameras is not an exception from the rule and may be leaning a 'little' towards the worse. To skip the shopping ...
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by philly90402 , Jul 27 '04
I did not have a good experience here. The add is deceptive I ordered a toshiba notebook after comparing prices. I was told the product was a factory sealed box and carried a standard full warranty. I ordered a extended life battery. The unit standard ...
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by davecampit , Oct 31 '03
To begin with, here's what I posted originally: PART 1 -- If there is a hell, it can be no more terrible than this. I did my due diligence -- I sent Emails first, asking in writing if the Sony PFM-42B2 plasma TV was in stock available for immediate ...
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by sja1508 , Apr 30 '04
I placed an order online with this company for a Minolta Dimage A1 camera. Unfortunately, I did not do the responsible thing and read the store reviews before I did this. The company claimed the camera was in stock and had a really good price. They ...
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by epinion-id , Jul 27 '04
Store said in stock. Ordered Sony DSC-T1 immediately. I then called cust. serv. to find out when it would ship. They transfered me, not to shipping, but to sales (a bad sign). Sales person told me they were out of stock and would not get their next ...
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by lliw , Mar 17 '04
I ordered a Sony DSC-P10 for $299.99, a price about $100 cheaper than the big stores (Best Buy, Circuit City, e.g.) on February 8th. I then received an email stating that the item was on back order and that I would have to wait 2 weeks for the product ...
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by kamnet , Mar 05 '04
I called Infinity to get some information about a pricing discrepency between two identical camera packages, for the O
lympus
C-5060. Information on their Web site didn't explain a $130 difference in price. The ...
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by mmalleson , Nov 14 '03
In my experience this is not an honest company. Here is what they do: 1. Since they have the cheapest price on many cameras including the Canon S400, you purchase it through them thinking you will get the best deal. 2. If you order online, two day ...
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by bluemooh , Feb 09 '06
Waste of time - I wonder if they actually sell anything? I found the camera I wanted online at infinitphoto.com at a great price. Tried to do a fast epinions search before I ordered, but couldn't find it. Once I placed the order and rec'd my order ...
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by wolf2000 , May 28 '04
After doing extensive shopping around Infinity Cameras had the lowest price online for the Nikon Coolpix 5700. After some review on the company I decided to give them a try. I placed my order online and the next day I received an email to call them to ...
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by mrstacy , Jan 06 '04
I'm cutting and pasting from previous complaints, but my experience is similar. After reading a lot of negative feedback from different people i still decided to give it a shot as it was the lowest and cheapest price found for Minolta A1 on ...
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by ktcosea , Oct 20 '03
Ok I figured whats the harm in calling? Well no real harm done just wasted time and if you take it as a verbal sparring match some entertainment - minimal may be had. BTW I sold cars for 8 years so a little pressure, bait and switch and those ever ...
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by ryanrezac , Dec 03 '03
I would not try to buy a camera from here unless you want to buy overpriced accessories. Here's my story...I read the reviews and they didn't seem favorable, but I thought I would try anyway. I ordered online and they emailed me the next day stating ...
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by f6hawk , Oct 22 '03
Avoid like the plague & herpes rolled into one! I took a chance, figured that a business couldn't be all THAT bad as the smart folks here were saying. So I bought a Minolta Z1 online, said it was in stock. They emailed then called me 5 days later and ...
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by davecompany , Jul 25 '03
These people advertise low prices then ask if you wish to purchase overpriced accessories. If you d ...
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Aug 23 '04
It was good in the final analysis, but tracking the product shipment was either impossible or so difficult that I could'nt figure out how to do it. There were no e-mail updates regarding shipping or expected delivery date,etc.
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May 13 '06
A 1 year warantee for $150 on a $460 product? 3-6 weeks delivery? Unacceptable.
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Aug 13 '04
The wait time on the phone is too long.
If you order on line they send you an e-mail to call them to confirm at which time they do a hard sell to get you to order more items.
Their web page shows items available but when you call they are out of stock
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Jan 07 '05
bait and switch scam artists with classic used-car-salesman tactics. high pressure false information. they should be closed down. they have overwhelming negative response from customers who have been similarly abused. i regret that they have any of my personal information. they have cost me time and money. disgusting liars. i will filing complaints with bbb and consumer affairs of ny.
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Dec 06 '04
Possibly-salesman was pushy and wanted to sell me more than I wanted. The internet did not explain what all accessories were included or shipping. Once all was added there was no savings to what we could buy across the counter so we cancelled the order.
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May 21 '06
HAVEN'T RECEIVED THE PRODUCT YET
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Jun 16 '04
The only problem I had was with them verifying my Amex card. It took a week and delayed the process somewhat.
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Nov 30 '04
this is a complete scam operation. I placed an oredr over the internet, then realized that I need to change the order, I then called them, and finally after multiple trys I got through, the man on the phone was rude right at the start. When I assked to change a Hitachi camera for an Canon Camera, he started asking if i wanted to buy other things. I said I only wanted the camera and what came with that camera. He said that nothing came with the camera. I said that on the canon site it says what comes with the camera. He said that I was not getting the same camera. I said what do you mean that I am not getting the same camera, He said, that camera costs over 1,000.00 dollars, you don't get that one, its another camera. I immediately felt the scam, and said that I wanted to cqancel the order, he slammed the phone down in my ear. I did not call back.
since I had already used my credit card for the initial internet order, I felt that it was completely unsafe to do so with such a company. Now I have to worry that my credit card has been compromised.
I also contacted Canon about this. If someone is selling canonn cameras that aren't really canon ncameras, or not the ones that they claim to be, this is fraud.
Thank You, Liz Zorn
416 w. Pike Street
Morrow, Ohio
513-899-4463
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Nov 27 '04
The price was good but the sales person will talk to you on buying more even though you are already set to what you want to buy. After they have talked to you on buying more and you agreed to it that's it you are now trap to their 10% policies inspite that is just a minute ago and you just want to go back to your original order you made online. For example with my experience when I bought my digital camera they told me that the camera does not include a charger, the battery is just 20 minutes and so forth and they convince me of buying this beacuse what I am getting is just a camera. When I open the box of the camera it comes with charger by sony, a battery that last 2 hours. Now I have an extra battery that probably is good to have but at this time I dont need it; a charger which is not really a charger it is an power inverter and so forth.
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Nov 09 '04
I SHOP ONLINE SO I DON'T HAVE TO TAKE THE TIME AND SUFFER THE ANNOYANCE OF A PHONE CALL TO COMPLETE MY PURCHASE. I ESPECIALLY RESENT THE MANDATORY PHONE CALL TO COMPLETE MY PURCHASE WHICH IS REALLY JUST A WAY FOR THE RETAILER TO BADGER ME ABOUT PURCHASING EXTENDED WARRANTIES AND ACCESSORIES THAT I WOULD HAVE PURCHASED IN THE FIRST PLACE HAD I BEEN INTERESTED.
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Nov 09 '04
Was trying to purchase a laptop computer for my son's birthday, placed the order with Infinity Cameras since they had the best price. Web site said nothing about not in stock or on back ordered. Got an email from Infinity asking me to call to verify my order. I called and was asked if I wanted other products or extended service agreement which I declined I was than informed that the laptop was on backorder and it may take 2 weeks. That was ok since I had order the Laptop early. I recieve an email two weeks ago saying that the order was shipped by UPS Ground and I should expect it 7 to 10 business days. I called to find out where the computer was since my son's birthday was the next day and we still had not gotten it and was told on the phone that it didn't ship and then I was told it was on back order and it was going to be another 2 weeks - I told them to cancel my order and got my son his laptop order and delivered that next day by someone else - Not a good way to run a business I'll never you Infinity Cameras for anything after this experience
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Nov 09 '04
Called before ordering to find out if the product I wanted was in stock and to verify pricing information that was listed. The first person I talked to was an *A.H.* The next person I talked to told me that they had the product in stock. I verified the price with them and then proceeded to order online. I ordered on 10/28 and 10/29. It is now 11/9 and I do NOT have the product. I sent an e-mail to get an ETA, no response. I sent another e-mail asking for an ETA, and this is what I received:
"Thank you for contact us, please contact customer service regarding your order. You can also contact your salesperson."
This is from *CUSTOMER SERVICE*???? Some customer service!
I proceed to call the *customer service* line and was told that the product was on backorder and I wouldn't receive the product for 2-3 more weeks. WHAT IS WRONG WITH THIS PICTURE?! When I was on the phone with *customer service* I was told that they had the *package* in stock, but that was a higher price. I asked why I was told that they had the specific product that I needed in stock, when they really don't!
Needless to say, this experience has been nothing but annoying and frustrating. I would NOT shop here again if my life depended on it!
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Nov 09 '04
Bruce sent an email to contact him and informed me my order is on backorder for 2 weeks. That was on 11/1. I have not heard anything from anyone since then
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Nov 09 '04
The merchant listed a $310 (approx) price for the Nikon Coolpix 8700 digital camera. Not believing that price for what is normally a nearly $1000 camera, I called before ordering. After the salesman assured me the price was accurate and that the camera was in Nikon's retail box, I placed the order.
After placing the order, an email arrived asking me to call to complete my order. Upon calling, I was told that I had ordered a camera without battery, charger, cables, software, lens cap, strap, etc. -- all of which are included in Nikon's retail box per Nikon! The "gentleman" fromt he retailer then tried to get me to buy at greatly inflated prices (e.g., $70 for a battery Nikon sold on their website for $35 and $150 for the charger Nikon sold at $25) all the things which they must havge removed from the box. Needless to say, I cancelled my order immediately. I would never consider giving this business the time of day, much less a dime of my hard earned money.
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Nov 09 '04
Web Page is very miss leading!!!!!! Talk about fraud.
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