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infinity cameras

infinity cameras

Overall service rating:  Store Rating: 2.0
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Overall Rating:Store Rating: 2.0
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Infinity: Tips for shopping in good conscience -- avoid it!

by theuerkorn Epinions Most Popular Authors - Top 100, Dec 16 '03
The photo sales business is not traditionally a place to look for excellent CS over the phone. To make a long story short, Infinity Cameras is not an exception from the rule and may be leaning a 'little' towards the worse. To skip the shopping ...
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Overall Rating:Store Rating: 1.0
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Deceptive Marketing practices

by philly90402 , Jul 27 '04
I did not have a good experience here. The add is deceptive I ordered a toshiba notebook after comparing prices. I was told the product was a factory sealed box and carried a standard full warranty. I ordered a extended life battery. The unit standard ...
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Overall Rating:Store Rating: 1.0
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PARTS ONE & TWO: INFINITY IS ANOTHER WORD FOR HELL

by davecampit , Oct 31 '03
To begin with, here's what I posted originally: PART 1 -- If there is a hell, it can be no more terrible than this. I did my due diligence -- I sent Emails first, asking in writing if the Sony PFM-42B2 plasma TV was in stock available for immediate ...
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Overall Rating:Store Rating: 1.0
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Crooks will take your money! Beware!

by sja1508 , Apr 30 '04
I placed an order online with this company for a Minolta Dimage A1 camera. Unfortunately, I did not do the responsible thing and read the store reviews before I did this. The company claimed the camera was in stock and had a really good price. They ...
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Overall Rating:Store Rating: 2.0
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they _appear_ to lie about items being in stock.

by epinion-id , Jul 27 '04
Store said in stock. Ordered Sony DSC-T1 immediately. I then called cust. serv. to find out when it would ship. They transfered me, not to shipping, but to sales (a bad sign). Sales person told me they were out of stock and would not get their next ...
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Overall Rating:Store Rating: 1.0
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Terrible

by lliw , Mar 17 '04
I ordered a Sony DSC-P10 for $299.99, a price about $100 cheaper than the big stores (Best Buy, Circuit City, e.g.) on February 8th. I then received an email stating that the item was on back order and that I would have to wait 2 weeks for the product ...
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Overall Rating:Store Rating: 1.0
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Called 3x, different story every single time!

by kamnet , Mar 05 '04
I called Infinity to get some information about a pricing discrepency between two identical camera packages, for the O lympus C-5060. Information on their Web site didn't explain a $130 difference in price. The ...
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Overall Rating:Store Rating: 1.0
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Detailed documentation of this company's scam.

by mmalleson , Nov 14 '03
In my experience this is not an honest company. Here is what they do: 1. Since they have the cheapest price on many cameras including the Canon S400, you purchase it through them thinking you will get the best deal. 2. If you order online, two day ...
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Overall Rating:Store Rating: 1.0
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TOTAL SCAM - Don't waste your time - NOT a Legit Biz

by bluemooh , Feb 09 '06
Waste of time - I wonder if they actually sell anything? I found the camera I wanted online at infinitphoto.com at a great price. Tried to do a fast epinions search before I ordered, but couldn't find it. Once I placed the order and rec'd my order ...
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Overall Rating:Store Rating: 3.0
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Overall an OK experience

by wolf2000 , May 28 '04
After doing extensive shopping around Infinity Cameras had the lowest price online for the Nikon Coolpix 5700. After some review on the company I decided to give them a try. I placed my order online and the next day I received an email to call them to ...
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Overall Rating:Store Rating: 1.0
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Thumbs down! Would not shop here again!

by mrstacy , Jan 06 '04
I'm cutting and pasting from previous complaints, but my experience is similar. After reading a lot of negative feedback from different people i still decided to give it a shot as it was the lowest and cheapest price found for Minolta A1 on ...
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Overall Rating:Store Rating: 1.0
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Like buying a used Yugo at gunpoint in a dark alley.

by ktcosea , Oct 20 '03
Ok I figured whats the harm in calling? Well no real harm done just wasted time and if you take it as a verbal sparring match some entertainment - minimal may be had. BTW I sold cars for 8 years so a little pressure, bait and switch and those ever ...
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Don't order anything here

by ryanrezac , Dec 03 '03
I would not try to buy a camera from here unless you want to buy overpriced accessories. Here's my story...I read the reviews and they didn't seem favorable, but I thought I would try anyway. I ordered online and they emailed me the next day stating ...
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Worst yet, believe what you are reading here.

by f6hawk , Oct 22 '03
Avoid like the plague & herpes rolled into one! I took a chance, figured that a business couldn't be all THAT bad as the smart folks here were saying. So I bought a Minolta Z1 online, said it was in stock. They emailed then called me 5 days later and ...
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Don't like spending my time being cheated

by davecompany , Jul 25 '03
These people advertise low prices then ask if you wish to purchase overpriced accessories. If you d ...
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I Got Scammed by Infinity Cameras!

by dsc-f828 , Mar 02 '04
Be very careful when dealing with this company. They advertised the lowest price on the Web for a Sony DSC-F828 camera. I ordered the camera and 1-gig Compact Flash IBM Micro Drive. After I placed the order I decided to call and verify that I ordered ...
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Stay away! Sketchy practices and products.

by adventureguy , Oct 16 '03
I called them because they advertised such an unbelievable price. My experience was similar to many of the others that reviewed this store. I called up, I told them what I product I wanted. When I asked if it was in stock they asked if I would be buyin ...
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Overall Rating:Store Rating: 1.0
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The worst of the worst

by jetlag , Jun 27 '03
Truly horrible. Bait and switch, can't get a straight answer from sales people. Called store, ...
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DECEITFUL!!!

by pininfarina , Jul 02 '03
I tried to purchase a Sony MVC-CD500 off the web site. The price sounded unbelievable, and it was. ...
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The *worst* customer service interaction I have ever experienced.

by rh32 , Sep 08 '03
Infinity Camera's ridiculous "order verification" by phone process amounts to another opportunity to ...
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never call them again and help every body to avid them

by paoloc1 , Sep 24 '03
As with everyone else I had the same Terrible experience; - By phone they confirm their availabili ...
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Overall Rating:Store Rating: 1.0
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Felt completely cheated - DONT TRUST THEM!!!!!!!

by angrycsmr2004 , Jan 16 '04
Beware!!!! These people are really shady. \ I was looking to purchase a camcorder (Panasonic PV-DV953) They were one of the better prices ($849.99), so of course I ordered from them. About a week goes by and I get an e-mail asking me to verify my ...
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You get what you pay for. Great prices, horrible everything else...

by andyw518 , Jun 11 '03
I called and ordered a canon powershot g2 because they had the cheapest price anywhere; however, it ...
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Do yourself a favor - STAY AWAY FROM THESE PEOPLE!

by rt4christ , May 28 '03
I called to order, so I could make sure it was the USA model and was in stock. When I placed the order, they tried to charge me $49 for shipping. But the web site was only going to charge $37. After practically begging for the $37 shipping price, the...
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Awful - avoid them!

by marsieg , Jun 20 '03
They tried the old "bait & switch". Their website showed the camera as being in stock. I ordered 2 ...
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Don't buy from crooks! False advertising.

by tacovendor , Mar 08 '04
Initatially I was very excited to find they had the best price for the digital camera I was shopping for. I was a little skeptical, but seeing as they had 3 out of 5 for a rating, I went with them. Also, there site seemed professional. 2 days after my ...
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Bait and switch specialist.

by bvejnovic , Jun 05 '03
I placed my order for the Sony DSC-P8 camera on Saturday. The camera showed in stock. Received an email that there was a problem with my order on Tuesday and gave an 800 number to call. I called and emailed repeatedly with no response. Called Wednesday...
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Overall Rating:Store Rating: 1.0
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Terrible... Stay away from them!

by sd63 , Jun 13 '03
Placed a web order for the DiMAGE 7Hi and got a message to call them to confirm the order. When I ca ...
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Be alarmed-What you want won't be in stock and they call you to buy more.

by mooshenna , Oct 03 '03
I admit it. I let the cheap prices fool me. I Should I have paid attention to the Epinions rating on ...
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Overall Rating:Store Rating: 1.0
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I ordered a Nikon Coolpix...

by Cheated_dt1 , Apr 08 '03
I ordered a Nikon Coolpix from them for my son for Christmas, it did not arrive until after the promised date. They also charged me almost $70 for expedited delivery. Worse, the camera was not new. It came without warranty, without packaging, and a...
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Overall Rating:Store Rating: 1.0
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The worst experience I've had with an internet company

by lelan , Jun 20 '03
I ordered a Nikon CoolPix 5700 for $734.99, got the confirmation thru email $799.09 ($64.10 shipping ...
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Dregs of marketing

by kamikaze_joe , Aug 28 '03
Called them to confirm availability of Fuji S2 Pro, and they confirmed.Tried to sell me carrying cas ...
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SHYSTERS

by jmitch3 , Oct 06 '03
TERRIBLE PLACE. I ORDERED THE CAMERA IN JUNE. 3 MONTHS LATER, NO CAMERA. THEY NEVER RESPOND TO EMAI ...
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What a bunch of liars....

by ROOKED_dt1 , Oct 15 '02
What a bunch of liars. I tried to buy a Fuji Finepix 602. I was told not once but twice they were in stock and would ship in 72 hrs, I was told this even after I called checking on my now week old order. I was informed it was back ordered from Japan. I...
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Crooks - Unless you're willing to overpay

by etaggart , Sep 18 '03
Do your homework!!!! Infinity Cameras - Mark, to be specific - are crooks - but I expected some lev ...
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Overall Rating:Store Rating: 4.0
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Infinity Cameras were very good...

by zeich_dt1 , Feb 20 '03
Infinity Cameras were very good about the order I placed for the Fuji 3800 Digital Camera. They were helpful in getting me more for my money in offering me a package deal that actually saved me even more money. The camera was shipped and here when I...
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Overall Rating:Store Rating: 1.0
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This company is bogus and...

by janos_dt1 , Feb 22 '03
This company is bogus and unreliable. I ordered online a Canon S45 digital camera, marked as in stock. The price was good.The confirmation said it would be processed in 24 hours. Days later when I called they were trying to sell me their overpriced...
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Overall Rating:Store Rating: 1.0
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I had called inquiring about...

by eileen_dt101 , May 05 '03
I had called inquiring about a Sony Digital Camera. The guy that answered informed me that it was in stock and the shipping cost would be $25.00. The next day, my husband called to order the camera and the guy that answered the phone said the camera...
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Overall Rating:Store Rating: 1.0
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This place is the classic...

by mikejh_dt1 , Oct 23 '02
This place is the classic fast-talking ripoff joint. I tried to order a Nikon 5700. While they checked to see if the camera was in stock, they tried to sell me every high-priced accessory you could imagine. When I tentatively agreed to several of...
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Overall Rating:Store Rating: 3.0
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Order from them, but the...

by IlMostro_dt1 , Oct 21 '02
Order from them, but the camera arrived from the DigitalFoto Discount Club! Sales guy tried to sell me every accessory under the sun. Eventually I was allowed to buy the camera. Called next day to ensure it had been despatched and was told "yes and a...
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Overall Rating:Store Rating: 3.0
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I ordered a PC120BT Handy...

by Jeffer_dt1 , Dec 23 '02
I ordered a PC120BT Handy Cam and recieved the camera in a reasonable amount of time and as advertised. By the time I "upgraded" to a US warrantee (3rd party, incidently), I believe I spent almost as much money as I would have at a local dealer, and...
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Overall Rating:Store Rating: 1.0
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I ordered sony 717 online....

by Elena_dt2 , Jan 19 '03
I ordered sony 717 online. they called next day to sell me accessory package, without telling me that the camera is out of stock (it said "in-stock" on the web site). I had to call few times to remind them to cancel the order. Very similar to the rest of...
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Overall Rating:Store Rating: 2.0
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Tried to order Olympus 4000....

by no4000_dt1 , Dec 02 '02
Tried to order Olympus 4000. Showed as in stock (not). Then they tried to sell me a warrantee. Not a big deal but it was because this camera DOESNT COME WITH ONE. "They are an importer" so it only comes with a 21 day store warrantee. The warrantee was...
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Overall Rating:Store Rating: 1.0
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Crooks. I've ordered a camcorder...

by Mike_T_dt2 , Oct 16 '02
Crooks. I've ordered a camcorder which was listed as an "In Stock" item and I've selected a 2-day delivering option. I called and make sure that I can get the camera to take on my vacation. They reassure me that they'll get it to me in plenty of time to...
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The nicest thing I can say about Infinity is that they were horrible.

by drsteve914 , Aug 12 '03
Bait and switch. Initally they said the camera would ship in 24 - 48 hours, but then when they coul ...
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DON'T GO THERE!!! These people...

by tpratt_dt1 , Oct 15 '02
DON'T GO THERE!!! These people are dishonest! Their site shows a Canon G2 in stock right now; it's not. The price is for a gray market version with a 2 wk. warranty, also not in stock. Salesperson attempts to turn you over to a US camera with a 5 yrs...
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False Advertising! Order a Nikon COOLPIX...

by not_happy_dt100 , May 02 '03
False Advertising! Order a Nikon COOLPIX 4500, When I printed my receipt of their website Total price including S&H was $390.99 the next day I got a call and they told me that it would be $200 higher and tried to add some warranty and accessories. I...
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Overall Rating:Store Rating: 1.0
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I Tried to order...

by Angry_dt2 , Oct 15 '02
I Tried to order an XL1s at their very low price (I should have known there was a catch), and of course when they called to confirm my order, they let me know that the low priced XL1s was not in stock and for an aditional $500 they would send me the...
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BEWARE THIS MERCHANT! I ordered...

by camera_buyer_dt1 , Feb 06 '03
BEWARE THIS MERCHANT! I ordered Fuji 3800 camera online which stated it was available. Later received call from merchant telling the camera is backordered (Sound familar) and tried to sell me various packages and extended warrantees. He informs me the...
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Overall Rating:Store Rating: 1.0
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I tried to order a...

by DAVID_dt2 , Feb 27 '03
I tried to order a Nikon Coolpix 5000 the first person told me it was in stock, when I called back they asked me if I wanted some additional accessories (example: battery, charger etc..) I asked if it came with the battery and they told me "NO". Where...
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I ordered a canon c45...

by Raster_dt1 , Feb 26 '03
I ordered a canon c45 online, called 2 days later to confirm and they tried to sell me extras, than told me they were out of stock. Called a week later tried to order a Nikon coolpix 5000. Same thing. I gess if you don't order enough extras they...
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I was thoroughly disappointed in...

by Goldwyn_dt1 , Feb 18 '03
I was thoroughly disappointed in Infinity Camera. I ordered a Canon Powershot G2 online. Next day I received an e-mail telling me to call customer service to confirm my order. They didn't even have the camera in stock, but told me it would be...
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Overall Rating:Store Rating: 5.0
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I shopped on internet for...

by allennen_dt1 , Mar 11 '03
I shopped on internet for several weeks looking for a good price on a Olympus C5050 Digital camera. On my research on Dealtime I discovered Infinity Cameras. I called the store and ordered the camera at a very good price. The salesperson was very nice...
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Overall Rating:Store Rating: 5.0
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I ordered a nikon coolpix...

by steve_dt53 , Oct 16 '02
I ordered a nikon coolpix 5700 on the website and few other items for it.Later on i got an email to call to verify my order ,So i called to verfiy it,they offered me few other items that i needed for the camera at a big discount price (which i needed...
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Overall Rating:Store Rating: 2.0
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Purchased Olympus C-4000 camera merchant...

by captfbgnet_dt1 , Dec 24 '02
Purchased Olympus C-4000 camera merchant had satisfactory ratings and best price. Associate wanted to 'sell me up' with accessories and warranty. Total price was $520.00. No UPS tracking number and no followup email.Equipment arrived 10 days later and...
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Overall Rating:Store Rating: 3.0
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A lot of hard selling...

by tgaffney , Dec 26 '02
A lot of hard selling via the tel when ordering. Trying to upsell on everything. Items were shipped as promised ..but to wrong address! Mailing label was not typed correctly. Not much help trying to locate lost shipment. Promised "free" long life...
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Overall Rating:Store Rating: 4.0
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I found Infinity Cameras through...

by walter_p_in_nairobi_dt100 , May 07 '03
I found Infinity Cameras through DealTime, but ordered via their 800 number because I wanted to be sure they took APO orders. The salesman was well informed on the camera I wanted (Sony DSC-F717), and made useful suggestions without being pushy. The...
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Overall Rating:Store Rating: 4.0
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I purchased the Canon G2...

by David_Evans_dt1000 , Dec 20 '02
I purchased the Canon G2 from Infinity Cameras, The camera was received on time and well packaged. The upsell during the confermation call was a little dissapointing, but the gentleman that handled the order was knowlageable about the products and I did...
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Overall Rating:Store Rating: 4.0
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I purchased the Fuji s602...

by Beyoung_dt1 , Apr 01 '03
I purchased the Fuji s602 from infinity cameras and a couple of days later received an email to confirm the order by calling them. The sale person got me to buy a deluxe package instead, that saved me a lot of money. I received the order two weeks later...
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Overall Rating:Store Rating: 4.0
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Ordered Fugi S602Z and accessories...

by jacimi_dt1 , Jan 06 '03
Ordered Fugi S602Z and accessories - 128mb UnityDigital CF card, camera case, lens cleaning kit, wide angle lens kit, quick ac/dc charger with 4 1800ma/h batteries and USB multi card reader via next day air and received all on-time and in good condition....
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Overall Rating:Store Rating: 1.0
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This vendor is highly suspect....

by JAC123_dt1 , Jan 11 '03
This vendor is highly suspect. After checking the web site for availability I ordered the DSC 717 from Infinity. Four days later I got a call from the company and was asked if I wanted to order additional accessories for the camera (I had ordered the...
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Overall Rating:Store Rating: 5.0
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I bought a Sony MVC-CD400...

by smart_guy_dt100 , May 10 '03
I bought a Sony MVC-CD400 digital camera. I was impressed with their top-level service and excellent pricing. Much different from what I read in some of the negative reviews, there was no pressure to buy accessories or other items. The sales...
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Overall Rating:Store Rating: 1.0
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Avoid Infinity Cameras like the plague!!!

by bigaction , Mar 02 '04
DO NOT SHOP HERE - Ordered a camera that was in stock at the time I ordered it back in December. Sales person called to "confirm my order", but pushed several extra options on me, such as the extended warranty, another battery, carrying case, recording ...
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Do Not Shop Here... Move On To The Next Merchant!

by hear_me , Jun 17 '04
After reading all the negative reviews about this place, I still felt that I should give them a try and find out for myself if they are really THAT BAD. After all, they advertise really good prices. I really should have just listened to these guys' ...
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Overall Rating:Store Rating: 5.0
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After making 6 to 7...

by salc22_dt1 , Nov 02 '02
After making 6 to 7 phone calls and getting the run around I finally found a competent place to shop. I called infinity cameras looking for a coolpix 5700 for my wife birthday. I asked the salesman some questions about the camera and he was more then...
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Overall Rating:Store Rating: 5.0
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I recently purchased a Sony...

by Very_Pleased_dt1 , Nov 27 '02
I recently purchased a Sony S85 Digital Camera from INFINITY CAMERAS. My purchasing experience was very pleasant and the price was very competative. The web page was easy to navigate and the sales personnel was very professional and courteous. I...
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Overall Rating:Store Rating: 5.0
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I purchased the Fuji Finepix...

by Jessica_dt2 , Dec 05 '02
I purchased the Fuji Finepix 3800 digital camera and some accessories from Infinity Cameras on November 26, 2002. I received the products yesterday (December 4) and am beyond pleased! The phone ordering process was pleasant, simple and quick. The person...
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Infinity was great. Ordered a...

by fuggle11_dt1 , Mar 01 '03
Infinity was great. Ordered a Fuji FinePix 3800 on a Monday and they emailed me on Tuesday to call them to confirm the order. They indicated the item was out of stock, but did not try to sell me something else. They indicated it would be drop-shipped,...
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My experiences with this company...

by camera_lover_dt1 , Feb 14 '03
My experiences with this company was great. I purchased the Olympus C-5050 Zoom, High Speed Compact Flash Reader, Compact Flash, Quick Battery Charger. The merchandise was delivered to me on time as promised and in good condition. I like shopping...
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I ordered my Canon S45...

by bslemm_dt1 , Apr 07 '03
I ordered my Canon S45 through Infinity Cameras first because I could not locate a local retail carrier of the product. But prices alone would have been enough reason. I purchased a 5yr warranty, and also received a free spare battery, lens cleaning kit...
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Order a Canon Optura 200...

by Not_Happy_dt1 , Apr 16 '03
Order a Canon Optura 200 MC, They said they had it in stock and I would recieve it in two weeks which I thought was long, but I waited. When I called in two weeks they tried to sell me other items when I said I was not interested they said they could not...
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Placed order over the phone,...

by Danik8_dt1 , Apr 04 '03
Placed order over the phone, received THE BEST information on imported model of Sony DSC-F717 from Japan which is the BEST Product. After receiving helpful information I Immediately placed my order and now very satisfied with it. I recommend them to...
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You gotta read this BEFORE you call these people

by dcvlx , May 24 '04
Hi all. I am looking to buy a DiMAGE A1. Doing my homework, eBay, cheap sites, etc... ...I read the poor feedback for Infinity, am usually skeptical, but skeptical from all angles... ...kind of thinking, I will give them a shot, maybe these bad ...
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Forget about Infinity. Tried to...

by DCC_5_dt1 , Oct 11 '02
Forget about Infinity. Tried to buy a DCR-IP5.Would not ship, then said it was an "import unit with instructions photocopied in a foreign language" with only a 21 day warranty. Kept trying to add on expensive warranties and other junk until I finally...
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DO NOT TRUST! Tried to...

by aklawyer_dt1 , Oct 08 '02
DO NOT TRUST! Tried to buy U.S. Sony TRV27 @ advertised $609. Salesman checked w/shipping and I was informed item in stock. When I said "no" to accessores (priced 2X retail) I was told item out of stock. WHEN I ASKED IF THAT WAS TRUE I WAS TOLD POINT...
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I just bought a NIKON...

by Swiss_buyer_dt1 , Oct 08 '02
I just bought a NIKON Coolpix 5700. I had an efficient sales person at the phone who actively promoted additional equipment but accepted to buy base equipment only. Order status tracking information could be better. Price and overall quality is excellent...
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I have just purchased a...

by Lolberg_dt1 , Oct 03 '02
I have just purchased a Sony Digital Camera from Infinity Cameras , I placed the order over the phone and found them to be corteous and polite . I have been advsied that the camera will be with me in 3 days so as yet I an unable to comment on speed of...
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WOW!! A+++. Took a chance...

by BillC_dt1 , Sep 26 '02
WOW!! A+++. Took a chance here. These guys never reviewed but best price out there on a Nikon Coolpix 4500. Salesman was great, tried to sell me the store but that's OK, he made me a GREAT deal on accessories. Promised in 3 days. Next day, worried,...
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Tried to order Canon PowerShot...

by mdawg_dt1 , Sep 25 '02
Tried to order Canon PowerShot G2 - on confirm of the order they inform me it's an IMPORT version. Nowhere on the order process does it say this. They're response: "It doesn't say it's a US version either". Customer support agent kept cutting off my...
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Infiniti Cameras is the biggest...

by Unhappy_dt11 , Sep 17 '02
Infiniti Cameras is the biggest rip-off on the internet. Not only do not have in hand what they offer on the net, but they try hard to sell you exactly what you do not want. Be careful with this company, they were trying to sell me the brand new Nikon...
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I ordered a Sony IP55...

by mmc2000_dt1 , Feb 13 '03
I ordered a Sony IP55 micro DV camcorder. This unit was marked in stock on their website, however it was eventually backordered (I had to call to find out since I haven't heard form them). I was told it would be shipped in about 2 weeks, which did not...
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This vendor is bogus. I...

by Lee_P_dt1 , Feb 13 '03
This vendor is bogus. I called to order an "in stock" film scanner. I was told they had it, then when I pressed for shipping "today" they admitted that they didn't have it. They also pressed for an extra warranty ($) because the item had no factory...
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Bait & Switch. I phoned...

by Bait&Switch_dt1 , Feb 26 '03
Bait & Switch. I phoned and was told they were an authorized Nikon Dealer and that their price was a US packaged and waranted product. My "verification call" the following day that asked if I wanted a battery that lasted more than 20 min. revealed it was...
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I purchased a Sony SDC...

by kiwicolin_dt1 , Feb 12 '03
I purchased a Sony SDC F-717 for Infinity Cameras. I had no problem getting through on the phone and the prices were the best around. The people at the other end are very knowledageable and helpful. The camera arrived when they said it would and in...
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I attempted to purchase a...

by TMhawaii_dt1 , Jan 18 '03
I attempted to purchase a Cannon G3, they had the lowest price. They eventually convinced me to buy many upgrades. I gave them my credit card #. But after being harrassed several times,to use an American Express or Discover card, I eventually cancelled...
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Product not in stock as...

by Mr_Gold_Eagle_dt1 , Mar 02 '03
Product not in stock as advertised. When told it would be in stock, order was delayed. Used the excuse their prices were cheap. They sale on price only- not service- not even minimal service. Anxious to get you off the phone and move on to the next...
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Ordered Canon G-3 for advertised...

by harley2_dt1 , Mar 03 '03
Ordered Canon G-3 for advertised price of $489.99 and then read reviews. Camera price does not include USA warranty. That would cost $649. Salesman spoke broken English and hard to understand. I CANCELLED order(which I hope he understood)Caveat...
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I received the Olumpus Camedia...

by lnjohnson_dt1 , Mar 04 '03
I received the Olumpus Camedia camera in a timely manner and it was well packaged. It was difficult to understand the representative on the phone, and details about what was included in the price were unclear. I felt somewhat pressured to buy the...
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Infinity provides quality products at...

by alfiman_dt1 , Mar 10 '03
Infinity provides quality products at very competetive prices however when my Olympus 5050c camera arrived the infrared remote was missing. They did agree to send one immediately and I expect it will arrive shortly. The sales people were helpful in...
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I ordered an Olympus C-50...

by terrysix_dt1 , Mar 10 '03
I ordered an Olympus C-50 Zoom digital camera from Infinity Cameras. It arrived on time and well packaged. The customer service department was very helpful and courtious. I will review their line of products again when ordering accessories....
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I will not ATTEMPT to...

by Mookie_dt1 , Mar 11 '03
I will not ATTEMPT to purchase from them again. When I called them to confirm my order they tried to sell me several ridiculously overpriced accessories, when I refused they rudely said the camera (Canon G3) was oversold and that I'd have to wait a week....
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I was pleased with working...

by Ricky_dt2 , Jan 14 '03
I was pleased with working with Infinity Cameras. I purchased a digital camera for my wife as a Christmas present and it arrived on time and in good shape. I found all the information I needed on the website before purchasing. I can't say how customer...
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My experiences with this company...

by _com_hunter_dt1 , Mar 12 '03
My experiences with this company was great. I purchased the Canon ZR65mc and the merchandise was delivered to me on time as promised and in good condition. I like shopping at this store because of the service and its reasonable price and will recommend...
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Their website said they had...

by dissapointed_dt2 , Mar 15 '03
Their website said they had the sony dsc-s85 digital camera in stock. I explained to the customer service rep. what i wanted and that i was going to buy the camera plus a couple other accesories including an extra memory stick and a battery. After i...
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True Bait and Switch. Web...

by Smith , Mar 17 '03
True Bait and Switch. Web site says in stock, salesman says in stock but shipping says backordered buy another brand. However, salesman can get me one IF I buy accessories that are way overpriced. Told me that I was unrealistic asking for an...
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DON’T BUY FROM HERE! Site...

by Frank_Ly_dt1 , Mar 25 '03
DON’T BUY FROM HERE! Site says nothing about “handling fees” which bumped “shipping/handling” to 149% of rate quoted on Site. Two hours after placing order for item, they had it listed for $25 less; called customer “service” and got a nasty, “what if it...
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Very helpful and informative personel....

by Steve_dt2 , Mar 25 '03
Very helpful and informative personel. Great product(Canon S45 Digital Camera)at a great price. Worked with me to meet all my needs during purchase. Recommend purchasing products for this vender at this...
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I ordered the Nikon 5700...

by Dwayne_dt1 , Apr 01 '03
I ordered the Nikon 5700 camera about 3:00 PM EDT and needed it the next day. My son had a big swim meet out of town and I really needed it. He said he would get it out for me. I was very doubtfull because I never ordered anything from Infinity before. I...
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Waste of time to try to buy here

by elpolvo , Aug 13 '03
At the advertised price I thought it might be worth a try to order from them even after reading of o ...
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Infinity Cameras delivered my Sony...

by hwilli_dt1 , Jan 07 '03
Infinity Cameras delivered my Sony DSC-F717 on time and at a great price! Prior to this purchase, I was hesitant to order big ticket items via the internet...but not now. I would certainly recommend Infinity Cameras to anyone....
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I ordered a Nikon Coolpix...

by Daniel_Jay_dt1 , Jan 07 '03
I ordered a Nikon Coolpix 4500 right before the end of a rebate program. Their site stated they had it in stock and sent me a confimation e-mail. I then called to confirm and was told they were out and that I had to wait 2-3 weeks. I noticed that this...
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Outstanding deals, great service and...

by paullyon_dt1 , Jan 06 '03
Outstanding deals, great service and quick delivery. Bought Olympus C-4000 digital camera with extra lenses and accessories for a few bucks more than I would have paid for just the camera from online competitors and local retailers. Highly...
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I ordered a Canon Powershot...

by ptinazzi_dt1 , Oct 22 '02
I ordered a Canon Powershot G2 because they had a very competitive price. I received an email the next day asking me to call to confirm the order. When I called I was told that this was an import with only a 21-day store warranty. When I didn't buy any...
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i found a great price...

by slimm_dt1 , Oct 21 '02
i found a great price on the sony camcorder that i wanted to buy so i called up infinity cameras to get somre information about it they answerd all my qustions on it. so i placed the order online and they got a email confermation that they recieved my...
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I found my experience with...

by TCassity_dt1 , Jan 02 '03
I found my experience with Infinity Cameras was a very satisfying one. I was given a Nikon CoolPix 4300 as a Christmas present. It arrived in a timely and well packaged manner. I will purchase from them in the future....
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After searching about a week...

by tommyboy_dt1 , Nov 22 '02
After searching about a week for a coolpix 5700 I decided to call infinity cameras.I asked a few questions about the camera, and the salesman was very polite in helping in deciding on this model.They did recommend some items for the camera which was ok....
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I ordered a coolpix nikon...

by choula_dt1 , Oct 20 '02
I ordered a coolpix nikon 4500 and received a call about the order. The salesman did try and did sell some necessary acc for my camera I thru them a bone,and saved 250.00 from my local store.I received the in 5 days excellent condition no problems thanks...
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I purchased Sony digital camcorder...

by pisium_dt1 , Jan 02 '03
I purchased Sony digital camcorder from their website. It was delivered within a week. However some accessories - tapes I ordered were sent wrong. I talked to the customer service and they were responding and resent me the correct items with minor...
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Was a great experience, non stressful...

by sk8ndoc , May 19 '03
Was a pleasant experience, salesman recommended options to make package complete. I was offered everything needed to use my camera from right out of the package, and to use it worry free for years to...
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I ordered a Cannon Powershot...

by Nick_dt50 , Oct 20 '02
I ordered a Cannon Powershot G2. The sales representative was very helpfull and gave me GREAT package deals on accessories that I needed. They shipped very quickly and the camera is great. I am very happy with the order and this company overall. Will...
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Tried to order a Nikon...

by shutter_bug_dt50 , Oct 25 '02
Tried to order a Nikon Coolpix 5700. After declining to purchase overpriced extras they advised that the camera was on backorder. Don't waste your time with these losers, just a bunch of rip-off artists....
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I have ordered items online...

by LadyDi_dt1 , Dec 26 '02
I have ordered items online before, but never enjoyed the customer serice Infinity offered. Infinity stayed in touch throughout the ordering process (not by e-mail, but the good old telephone). I was made aware of a better more comprehensive special,...
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I ordered a fuji 3800...

by doc64_dt1 , Dec 23 '02
I ordered a fuji 3800 finepix digital camera and recieved the camera Two days later as promised.The products were in great shape and packaged properly. I would recommend using infinity cameras. My experience was pleasent. Well done...
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My overall experience with Infinity...

by Jackie_dt2 , Dec 18 '02
My overall experience with Infinity Cameras was OK. I was misled with the price for a sony dcr-IP5 on their website. It's not clear if the product is made in U.S. or some other country. You should contact the sales dept. before purchasing, other than...
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I ordered SONY DCRTRV22. I...

by shinya_dt100 , May 10 '03
I ordered SONY DCRTRV22. I recieved it very quick, so I was very happy with that. Also, sales person was really nice, I tried to order something else which was advretized on internet, but he offered me actually better deal, so I got it and I am happy...
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I ordered a Fujipix 3800...

by Walter_in_SC_dt1 , Dec 16 '02
I ordered a Fujipix 3800 the first week of Dec.and they had the cameras in stock. We received a follow up phone call to upsell on accessories which we refused. The camera is now out of stock. Of couse I called back for sales and they could get one...
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I was very happy with...

by snake_dt100 , May 09 '03
I was very happy with Infinity Cameras from the initial phone call to the on time delivery of the Canon S45 that I purchased. This was my first digital camera and their staff was very helpful in assisting me with some key decisions and even saving me...
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I bought a Coolpix 5700...

by stancbd_dt100 , May 13 '03
I bought a Coolpix 5700 camera. Item was delivered in good condition, ahead of promised time. The assistant was very helpful. Service was rapid and too the point. I would recommend to my friends to use...
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I ordered a Nikon Coolpix...

by tarakb_dt100 , May 07 '03
I ordered a Nikon Coolpix 5700. It was shipped and arrived just as they said it would. The salesman offered items to go with the camera, but I was not pressured to buy...
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Please don't go there or...

by Caesar_dt1 , Dec 14 '02
Please don't go there or you'll be cheated.I ordered a camcorder there and they gave me confirm email that my order had been accepted. But when I contacted the salesdepartment, a gentleman said that they oversold and shouted to me, let me wait two or...
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I have purchased a 5.0M...

by Stuart_dt2 , Oct 20 '02
I have purchased a 5.0M digital camera. I am very glad with this company. They took the time to explain which camera is right for me and told me the differences between major competitors. Thay have given me the best deal around on a camera and...
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I ordered a Sony TRV-27...

by Southern_lady_dt1 , Dec 13 '02
I ordered a Sony TRV-27 camcorder on line. Received an email asking me to call to confirm shipping address. Called to confirm & asked when was the shipping date - told it would be in a couple of weeks. After 8 weeks, still no camcorder. Last time I...
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Based on price and availability...

by Oliver_dt1000 , Dec 11 '02
Based on price and availability shown on their website, I ordered a Fuji FinePix S602 digital camera. I received an eMail confirmation of the order. But when I called to ask if I'd be notified when the camera shipped, I was told that it was on...
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Infinity Cameras made our first...

by jjbird1_dt1 , Nov 21 '02
Infinity Cameras made our first camcorder purchase a trouble-free experience. With a knowledgeable sales team and a great price, you can't go wrong !!! Our order was delivered on time, packed well and in excellent condition. The enormous amount of...
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I ordered a Sony DCR-TRV...

by WardJ_dt1 , Dec 13 '02
I ordered a Sony DCR-TRV 25 camcorder on 12/12 with next day air. Called the store 12/13 to confirm order and availability and was told this model no longer made.. tried to upsell DCR-TRV 27. TRV 25 is still being made!! Don't waste your time with...
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I saw an add for...

by JeffW_dt1 , Dec 03 '02
I saw an add for a Canon S45 for $444. I called and was told they were checking and while waiting they tried to get my name and personal info. I again asked if they had the camera or not for that price. FINALLY they told me they only had it in a kit...
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I ordered a Olympus C-5050...

by tman92336_dt1 , Dec 12 '02
I ordered a Olympus C-5050 Zoom camera from Infinity. They were one of the only companies that had it in stock at the time. The sales person was very helpful and knowledgable as I'm going to use my camera undewater. Yes, they did talk to me about the...
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I was looking to buy...

by Blackbird_dt1 , Dec 12 '02
I was looking to buy an Olympus E20N. Infinity posted the best price on the web, until I actually called them. The E20N is the NTSC(U.S.) version, the one on the web for the lower price is not mention that it was the E20P(PAL, European version). They...
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it was the suxest company ever!!

by luvu4eternity , Jun 10 '03
I order a Nikon Coolpix 5000 at this store. placing the order online, they say it have it in stock o ...
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Scam Artists

by ms1718 , Sep 02 '03
Unless you order overpriced accessories don't expect to get the item. These people push you to buy ...
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I ordered the sony dcr-trv27...

by laser_dt1 , Dec 12 '02
I ordered the sony dcr-trv27 camera which the site said they had in stock. After ordering they sent me an e-mail informing me it was not instock. Today the site still states it's in stock, but in fact it it not. Great price, I suggest you call the 800...
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sorry sorry sorry..........

by flytiger , Aug 29 '03
They advertise the nikon coolpix 5400 at a low price, ($559),they say its in stock, but when you do ...
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It has been a pleasure...

by Barbara_dt1 , Nov 17 '02
It has been a pleasure doing business with you. The Nikon 5700 should be every thing I need in a camera. I really an looking forward to using it. It's many features should take care of my needs for a digital...
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Stay away. Ordered Canon D-60...

by billl_dt2 , Oct 19 '02
Stay away. Ordered Canon D-60 with 2-day delivery. Website said in-stock. Got e-mail to call a few days later. They were out-of-stock but sure they would have one in 1 or 2 days. A week later, I called and cancelled. None in...
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Overall Rating:Store Rating: 4.0
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Found my experiance to be...

by Just_clicking`_dt1 , Dec 11 '02
Found my experiance to be a pleasant one at Infinity Cameras. The Sales representative was very knowledgable and cooperative. They helped me in achiving my best interest and did not try to sell something that I was not interested in. I recieved my...
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Overall Rating:Store Rating: 5.0
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I ordered a Nikon Coolpix...

by mparets_dt1 , Dec 10 '02
I ordered a Nikon Coolpix 4300 digital camera over the phone and upon doing so was provided with the salesperson's name, extension, and the order number (I had to call back a couple of days later for UPS tracking number). Service was very courteous,...
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Tried to order a CANON...

by MR._ANGELOV_dt1 , Nov 21 '02
Tried to order a CANON S-330. After declining to purchase overpriced extras they advised that the camera was on backorder. Don't waste your time with these losers, just a bunch of rip-off...
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Infinity is selling cameras that...

by Honestyisbest_dt1 , Dec 03 '02
Infinity is selling cameras that do not have US warranties. If you call to order a camera (in my case it was the Coolpix 4500) they will tell you that they have to check on the availability and while they send someone else to check on the availability...
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Overall Rating:Store Rating: 5.0
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I found a sony cybershot...

by iareed_dt1 , Dec 10 '02
I found a sony cybershot camera on their websight and called them to place an order. I told them that I needed it for a special party I was going to attend to and I needed it right away. I placed the order on a monday and recieved the camera on...
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I ordered a Sony DSC-S85...

by James_dt17 , Dec 01 '02
I ordered a Sony DSC-S85 on 11/27/2002. I received an E mail on Dec,1st asking me to call to confirm the order. After a sales pitch for an extended warrenty, battery and memory strip I agreed to buy a 128mg memory.I was told this was not a US model and...
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Overall Rating:Store Rating: 3.0
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I ordered an Olympus C-730...

by mjrich_dt1 , Dec 08 '02
I ordered an Olympus C-730 from Infinity because they had the lowest advertised price ($456.74 w/s&h). The following day I received an e-mail asking that I contact Infinity by phone for verification purposes before they could process the order. I spoke...
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Infinity charges way to much! Got a $2600 bill in stead of $1900

by sarcoptez , Jul 03 '03
They are real assholes! I've placed an order for a canon eos 10d plus CF card and flash (canon 550EX ...
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THIS STORE IS A BIG...

by Bashi_dt1 , Oct 17 '02
THIS STORE IS A BIG FRAUD. I bought a Sony camcorder for $609 and bought $230 in accessories but apparently it was not enough and after I refused to buy additional warranty on the camera they told me this camera does not carry US warranty and has only 21...
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Overall Rating:Store Rating: 4.0
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The prices were very good...

by 3dguy_dt1 , Nov 26 '02
The prices were very good and the delivery was very fast.The heavy duty longer life alternative to the Nikon camera battery I wanted turned out to be a generic equivalent to the normal battery.Extra warranty is incredibly restrictive, does not cover...
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Wanted to buy a fuji...

by db1561_dt1 , Oct 16 '02
Wanted to buy a fuji 3800, The salesman said there is only a 20 day warranty!! a one year warranty would cost me $99.00! when I refused it he then informed me that the camera was on back order! What a load of crap..I cancelled my order and went...
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Overall Rating:Store Rating: 3.0
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Bought an OlympusC4040 digital camera....

by freeze_dt1 , Oct 14 '02
Bought an OlympusC4040 digital camera. Very competetive price on the camera. Hard sell on less competetivly priced accessories. Sales persons very blunt and pushy. Overall though: good value package delivered on time....
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Overall Rating:Store Rating: 1.0
 

Called about a Sony DSC-P9....

by stevep91_dt1 , Mar 02 '03
Called about a Sony DSC-P9. At first, they said it was in stock and they could get it to me within a week, then tried selling me a warranty and accessories. After I declined all, I was asked to hold on. The salesperson came back and said 'sorry, we...
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I wanted to buy a...

by junglestreet_dt1 , Nov 07 '02
I wanted to buy a Canon G2 Camera and a Canon Elura Camcorder - did you know that the prices they reflect are for international models and are not supported in the US ---- if you want a US camera the Canon G2 Camera’s price jumped from $474 to $599 - and...
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Overall Rating:Store Rating: 4.0
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I ordered a Elura 40MC....

by Doc_M_dt1 , Nov 06 '02
I ordered a Elura 40MC. The service was pretty good. I was offered a few accesoris but I wasnt forced to order any. The rep was helpful with my order. The onl thing that didnt appeal to me was having to choose between a malaysan version or a japanese...
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I ordered a Minolta DiMage...

by Justin_dt1 , Dec 05 '02
I ordered a Minolta DiMage 7I on Nov. 26. After a week with no email and no delivery of the item I called them. They told me that they were out of stock. When I ordered the item showed in-stock on the web and has every day since. They never bothered...
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Overall Rating:Store Rating: 4.0
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I was initially concerned because...

by drbjr_dt1 , Nov 20 '02
I was initially concerned because of other bad feedback but I got everything I ordered before the agreed upon date. They did talk me into buying an accessory pack but I think that is par for the course. The FinePix S602Zoom in just what I was looking...
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THE SALES PEOPLE WERE A...

by MR.BLONDE_dt1 , Nov 05 '02
THE SALES PEOPLE WERE A BIT PUSHY, BUT OVER ALL IT WAS A FINE EXPERIENCE. I ORDERED MY GL2 ONLINE, THEY TRIED TO PUSH SOME STUFF ON ME BUT IT WASN'T TOO BAD. WHAT REALLY GOT ME WAS THAT THEY KEPT TRYING TO GIVE ME DEALS TO KEEP MY BUISNESS, I TOLD THEM...
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I called on Monday for...

by Apace_dt1 , Nov 23 '02
I called on Monday for a coolpix 4500 after shopping for about a week. The first minute of the conversation I was relieved to find a person who knew about the product. I made them aware of the fact that I needed it by Wednesday for an occasion.They...
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Overall Rating:Store Rating: 5.0
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Ordered a Nikon CoolPix 5700...

by Gordon_dt2 , Nov 23 '02
Ordered a Nikon CoolPix 5700 on Nov. 5, 2002. Was notified on Nov. 12, 2002 that camera had been shipped. Received camera on Nov. 21, 2002. Camera came doubled packaged and intact. Camera works great, more controls than I will ever use. Buy...
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I ordered an Olympus C730...

by steph12_dt1 , Nov 03 '02
I ordered an Olympus C730 off their web site. After not hearing from them for 3 business days I was starting to worry but that night it was already here. I couldn’t believe it had arrived so soon. This is the most amazing camera I have ever owned and I...
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Slow processing, ship cameras without guarantee

by poltera , Aug 04 '03
It took them almost a week to process my order. Then, after a lengthy phone call to confirm my order ...
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Two days after ordering the...

by huntjess_dt1 , Oct 29 '02
Two days after ordering the Minolta 7Hi, I received email from this company to call and confirm order. Did so and was told camera was not in stock even though they were showing in stock at that very moment. I cancelled order due to their...
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Ordered a Dimage 7HI...

by Richard_dt1 , Oct 26 '02
Ordered a Dimage 7HI from these people and it never came! For your own peace of mind, go elsewhere. Heed the warnings left by others. The customer reps are rude at best. And the sales people are misleading at best. If I could put in more than...
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No wonder they're listed as...

by ez2bme_dt1 , Oct 25 '02
No wonder they're listed as cheapest. I called to inquire about a Fuji S602 and encountered a fast-talking rep who rudely pressured me to buy accessories. If you can escape these con artists with a legitimate camera, more power to you. Don't even THINK...
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I ordered a PowerShot S330...

by musial_dt1 , Dec 03 '02
I ordered a PowerShot S330 for $249 (in stock according to DealTime) but was emailed to confirm the order 4 days later. The representative told me it is on backorder (2-3 weeks minimum) and tried to persuade me to buy a kit for $399 which would be...
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tried to purchase olympos C-4000...

by redprof_dt1 , Nov 20 '02
tried to purchase olympos C-4000 4.0 MEGAPIXEL DIGITAL CAMERA. even they were showing it in stock after waiting 10 days and getting tired to call them several times finally they told me they are expecting a shippment but they needed another week.....
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Overall Rating:Store Rating: 1.0
 

I ordered an Epson printer...

by j8732_dt1 , Feb 21 '03
I ordered an Epson printer at what appeared to be a good price. When I received a follow up call (to sell accesories which I did not want> I was informed that Epson did not warranty that printer. It was not "US". This outfit is a...
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Overall Rating:Store Rating: 5.0
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I ordered the Sony...

by sandy_dt4 , Oct 15 '02
I ordered the Sony TRV25 digital camcorder with an extra UV filter and the entire transaction went well. The ordering process was easy. They confirmed my information by phone, offered me a warranty for 1/3rd of what a store charges(which I did buy) and...
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Unsatisfactory

by kestrel786 , Jan 01 '04
After reading a lot of negative feedback from different people i still decided to give it a shot as it was the lowest and cheapest price found for Sony MiniDV Camcorder DCR-PC330 on www.Infinitycameras.com...Got a email right away with the order ...
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Overall Rating:Store Rating: 5.0
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Pleasant ordering experience and best prices.

by kpeang , Jul 23 '03
I purchased a Canon ZR65MC Digital Camera from INFINITY CAMERAS. The Camera was delivered on time. T ...
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Bait and switch!

by nunyabizniz , Aug 17 '03
I ordered a Sony DSC-V1 from their website, which stated that it ships in 2-3 days. Their customer s ...
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Dissappointed in the misrepresentation of the product and its price

by jsr283 , Jun 03 '03
Selected Infinity Camera from which to order on-line a Sony DCR-TRV33 mini DV camcorder, because it was the best overall price. This was probably a mistake, because several days later, long enough after the order that I was anticipating delivery, I...
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I would never buy from here... EVER.

by deniseny1 , May 24 '03
Based on what I'm reading, I would never consider buying from this place. For those of you who have been ripped off by these thieves, I would recommend contacting both your local consumer protection board and/or better business bureau in your state, as...
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Overall Rating:Store Rating: 2.0
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Ordered a Coolpix 5700. When...

by Birddog_dt1 , Apr 02 '03
Ordered a Coolpix 5700. When I called to confirm, was told camera was backordered, and would ship in 7-10 days. Salesman pressed for me to order accessories. These are extremely overpriced (also double). DO NOT BUY ACCessories from this place. Price of...
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Overall Rating:Store Rating: 5.0
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First-time buyer from Infinity. The...

by Brian_dt1 , Apr 12 '03
First-time buyer from Infinity. The order was handled expeditiously and most importantly potential problems were anticipated and resolved. The camera was delivered on-time and in good condition. I would not hesitate to order from Infinity again and to...
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I tried to order the...

by Robles_dt1 , Apr 08 '03
I tried to order the new Sony DCR-TRV38 and their webpage price was low $699.99. I call to place my order and I was told that the $699.99 price was for the international (pal) model and that the US model was $799.99. Their website didn't state that. I...
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Overall Rating:Store Rating: 2.0
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Frustrating - (self defeating action)

by tallnsmart , Oct 02 '03
They come up top on searches but then say they dont have the product. I tried to buy a G3 for advert ...
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I purchased a Canon ZR70...

by Toony_dt1 , Apr 21 '03
I purchased a Canon ZR70 Professional Kit. The price was among the lowest available. The sales representative was not pushy. They indicated it was in stock which was important, since I needed it quickly. It was delivered by UPS the next day. It was...
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Overall Rating:Store Rating: 1.0
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TERRIBLE

by abwoo , Sep 05 '03
terrible bait and switch operation. dont fall for their low prices, they will just later tell you t ...
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By far the worst online shopping experience ever!

by valmond , Jun 26 '03
Let me preface this by saying: DO NOT SHOP HERE!!!! Unless you like getting ripped off and never ...
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DO NOT BUY FROM THESE PEOPLE. THEY ARE CRIMINALS.

by thermon , Jul 08 '03
Called before ordering, and they said it was in stock. After ordering, they said it was out of stoc ...
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They lie.

by cesareqd , Jul 31 '03
The reality is that I was going to buy a CANON digital camera model s50. Their website claims to ha ...
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Bait &switch

by pobox , Aug 16 '03
I called in to order a new Canon s50 and I ask if thay had the camera in stock? they said that they ...
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They have ZERO inventory without buying Accessories

by nikonfan , Sep 30 '03
It is impossible to sell products at below cost!!! Their price is $300 lower than the competition. W ...
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Do not waste your time....

by cpmpr_dt1 , Jun 17 '03
Do not waste your time. Ordered a camera and printed up my receipt. After SIX days received an e-mail to call and confirm order. Sales person asked if I wanted accessories, told him no then was told the camera was back ordered and when it is in I would...
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Extremely rude, zero customer service.

by barimian , Jul 10 '03
Rude, unhelpful. I don't know they are going to stay in business. They had deceptive advertising on ...
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Overall Rating:Store Rating: 3.0
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poor now the battery is dead

by junkman5297 , May 23 '03
ordered a sony camera outfit, payed for 2 day shipping then they call and can not ship, I get it late still pay for 2 day ship, and I got a bad battery! Top...
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Overall Rating:Store Rating: 5.0
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Great selection to choose from

by stephaniemason , Sep 30 '03
Site is easy to use and I love that I was provided with a tracking number the next day. I am not a b ...
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Will shop again

by victornj , Jul 21 '03
Infinity Cameras was not my "cheapest " source for my latest toy. They had what I wanted in the ball ...
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Run AWAY! Infinity Cameras is a true bait and switch set up.

by fewopinions , Jul 16 '03
I had an almost identical experience to reviewer "jetlag". After ordering the camera online, I also ...
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Avoid it like the plague!

by rjbarta , Aug 13 '03
Web site has item in stock. Salesman says item in stock - until I don't want to purchase unnecessar ...
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really bad

by marlboro4u , Aug 06 '03
I was trying to buy the camera and even they show that the product is in stock they do not update it ...
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these guys are crooks - avoid at all costs

by ssnewyork , Jan 26 '04
My experience with these crooks was just as bad as the other reviews I've read. I ordered a canon eos 10d + lens. I received an e-mail straight away confirming the order, but they wanted me to call them to confirm the credit card details. When I ...
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Camera will never come

by dtabb73 , Sep 29 '03
Their website does not list stock on hand for a reason; they have no cameras on hand. Each time I c ...
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Scam artists

by tippyandbitty , Jul 26 '03
When camera finally arrived....it wasn't working. Trying to contact customer service was a joke. I ...
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I won't order from someone who lies to me!

by tremely2 , Jul 24 '03
This merchant had the best price for the camcorder I was looking for. And it was listed as "in stoc ...
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They SUCK, do not go there!

by luzgin , Jun 26 '03
I ordered a new Sony DSC-V1 camera from their web site because they had the cheapest price. I got co ...
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Don't buy anything from them!

by rater_555 , Sep 19 '03
Horrible! These crooks should not be allowed to sell on the internet. I fell for the low price of a ...
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DON'T WASTE YOUR TIME WITH THESE FOOLS!

by jackedup , Jul 13 '03
DONT MAKE THE SAME MISTAKE I DID. I have been waiting over 2 months. Very rude cust svc. Gave every ...
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Overall Rating:Store Rating: 2.0
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Need to improve their communication

by jetwbt , Jun 19 '03
Ordered a digital camcorder. They sent a confirmation e-mail. Ten days later they sent an e-mail sa ...
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Nothing but lies and double talk from the beginning.

by gtownsyogi , Jun 01 '04
I found Infinity by using a search engine and decided they had the best price including delivery. Normally I would simply place the order using the internet, but this time I wanted to be sure the TV was in stock and available to be delivered to me in a ...
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Horrible never again

by dreid77 , Jul 31 '03
I would never recommend this company to anyone. They gave me a hard time just trying to order the ca ...
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What creeps! How do they stay in business?

by happyhandbag , Aug 27 '03
As with everyone else's BAD experience, they ran their moves on me. 1) got a message to call them t ...
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Don't have what they claim to have (bait & switch tactics)

by jcapaiu , Jun 12 '03
I Ordered a Minolta Dimage S414 digital camera because they had the lowest price I was able to find. ...
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Awful experience, not worth one second of your consideration

by mmmendoza , Sep 05 '03
Disgusting, bait and switch...get you to call "to confirm" your order and then hard sell you on over ...
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Overall Rating:Store Rating: 3.0
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Aug 23 '04

It was good in the final analysis, but tracking the product shipment was either impossible or so difficult that I could'nt figure out how to do it. There were no e-mail updates regarding shipping or expected delivery date,etc.
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Overall Rating:Store Rating: 1.0
 
May 13 '06

A 1 year warantee for $150 on a $460 product? 3-6 weeks delivery? Unacceptable.
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Overall Rating:Store Rating: 2.0
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Aug 13 '04

The wait time on the phone is too long. If you order on line they send you an e-mail to call them to confirm at which time they do a hard sell to get you to order more items. Their web page shows items available but when you call they are out of stock
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Overall Rating:Store Rating: 1.0
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Jan 07 '05

bait and switch scam artists with classic used-car-salesman tactics. high pressure false information. they should be closed down. they have overwhelming negative response from customers who have been similarly abused. i regret that they have any of my personal information. they have cost me time and money. disgusting liars. i will filing complaints with bbb and consumer affairs of ny.
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Overall Rating:Store Rating: 2.0
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Dec 06 '04

Possibly-salesman was pushy and wanted to sell me more than I wanted. The internet did not explain what all accessories were included or shipping. Once all was added there was no savings to what we could buy across the counter so we cancelled the order.
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Overall Rating:Store Rating: 4.0
 
May 21 '06

HAVEN'T RECEIVED THE PRODUCT YET
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Overall Rating:Store Rating: 3.0
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Jun 16 '04

The only problem I had was with them verifying my Amex card. It took a week and delayed the process somewhat.
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Overall Rating:Store Rating: 1.0
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Nov 30 '04

this is a complete scam operation. I placed an oredr over the internet, then realized that I need to change the order, I then called them, and finally after multiple trys I got through, the man on the phone was rude right at the start. When I assked to change a Hitachi camera for an Canon Camera, he started asking if i wanted to buy other things. I said I only wanted the camera and what came with that camera. He said that nothing came with the camera. I said that on the canon site it says what comes with the camera. He said that I was not getting the same camera. I said what do you mean that I am not getting the same camera, He said, that camera costs over 1,000.00 dollars, you don't get that one, its another camera. I immediately felt the scam, and said that I wanted to cqancel the order, he slammed the phone down in my ear. I did not call back. since I had already used my credit card for the initial internet order, I felt that it was completely unsafe to do so with such a company. Now I have to worry that my credit card has been compromised. I also contacted Canon about this. If someone is selling canonn cameras that aren't really canon ncameras, or not the ones that they claim to be, this is fraud. Thank You, Liz Zorn 416 w. Pike Street Morrow, Ohio 513-899-4463
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Overall Rating:Store Rating: 1.0
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Nov 27 '04

The price was good but the sales person will talk to you on buying more even though you are already set to what you want to buy. After they have talked to you on buying more and you agreed to it that's it you are now trap to their 10% policies inspite that is just a minute ago and you just want to go back to your original order you made online. For example with my experience when I bought my digital camera they told me that the camera does not include a charger, the battery is just 20 minutes and so forth and they convince me of buying this beacuse what I am getting is just a camera. When I open the box of the camera it comes with charger by sony, a battery that last 2 hours. Now I have an extra battery that probably is good to have but at this time I dont need it; a charger which is not really a charger it is an power inverter and so forth.
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Overall Rating:Store Rating: 2.0
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Nov 09 '04

I SHOP ONLINE SO I DON'T HAVE TO TAKE THE TIME AND SUFFER THE ANNOYANCE OF A PHONE CALL TO COMPLETE MY PURCHASE. I ESPECIALLY RESENT THE MANDATORY PHONE CALL TO COMPLETE MY PURCHASE WHICH IS REALLY JUST A WAY FOR THE RETAILER TO BADGER ME ABOUT PURCHASING EXTENDED WARRANTIES AND ACCESSORIES THAT I WOULD HAVE PURCHASED IN THE FIRST PLACE HAD I BEEN INTERESTED.
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Overall Rating:Store Rating: 1.0
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Nov 09 '04

Was trying to purchase a laptop computer for my son's birthday, placed the order with Infinity Cameras since they had the best price. Web site said nothing about not in stock or on back ordered. Got an email from Infinity asking me to call to verify my order. I called and was asked if I wanted other products or extended service agreement which I declined I was than informed that the laptop was on backorder and it may take 2 weeks. That was ok since I had order the Laptop early. I recieve an email two weeks ago saying that the order was shipped by UPS Ground and I should expect it 7 to 10 business days. I called to find out where the computer was since my son's birthday was the next day and we still had not gotten it and was told on the phone that it didn't ship and then I was told it was on back order and it was going to be another 2 weeks - I told them to cancel my order and got my son his laptop order and delivered that next day by someone else - Not a good way to run a business I'll never you Infinity Cameras for anything after this experience
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Overall Rating:Store Rating: 1.0
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Nov 09 '04

Called before ordering to find out if the product I wanted was in stock and to verify pricing information that was listed. The first person I talked to was an *A.H.* The next person I talked to told me that they had the product in stock. I verified the price with them and then proceeded to order online. I ordered on 10/28 and 10/29. It is now 11/9 and I do NOT have the product. I sent an e-mail to get an ETA, no response. I sent another e-mail asking for an ETA, and this is what I received: "Thank you for contact us, please contact customer service regarding your order. You can also contact your salesperson." This is from *CUSTOMER SERVICE*???? Some customer service! I proceed to call the *customer service* line and was told that the product was on backorder and I wouldn't receive the product for 2-3 more weeks. WHAT IS WRONG WITH THIS PICTURE?! When I was on the phone with *customer service* I was told that they had the *package* in stock, but that was a higher price. I asked why I was told that they had the specific product that I needed in stock, when they really don't! Needless to say, this experience has been nothing but annoying and frustrating. I would NOT shop here again if my life depended on it!
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Overall Rating:Store Rating: 3.0
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Nov 09 '04

Bruce sent an email to contact him and informed me my order is on backorder for 2 weeks. That was on 11/1. I have not heard anything from anyone since then
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Overall Rating:Store Rating: 1.0
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Nov 09 '04

The merchant listed a $310 (approx) price for the Nikon Coolpix 8700 digital camera. Not believing that price for what is normally a nearly $1000 camera, I called before ordering. After the salesman assured me the price was accurate and that the camera was in Nikon's retail box, I placed the order. After placing the order, an email arrived asking me to call to complete my order. Upon calling, I was told that I had ordered a camera without battery, charger, cables, software, lens cap, strap, etc. -- all of which are included in Nikon's retail box per Nikon! The "gentleman" fromt he retailer then tried to get me to buy at greatly inflated prices (e.g., $70 for a battery Nikon sold on their website for $35 and $150 for the charger Nikon sold at $25) all the things which they must havge removed from the box. Needless to say, I cancelled my order immediately. I would never consider giving this business the time of day, much less a dime of my hard earned money.
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Overall Rating:Store Rating: 1.0
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Nov 09 '04

Web Page is very miss leading!!!!!! Talk about fraud.
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Overall Rating:Store Rating: 1.0
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Feb 25 '05

i paid almost 70 dollars extra for overnight ups shipping so i could have this camera on our ski trip--and here it is a week later and still no camera--they are either incompetant or burned me and i wil need to take legal action--i emailed their customer service link 3-4 days ago and still no response..they are a company to avoid
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Overall Rating:Store Rating: 1.0
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Dec 19 '04

basically the site lies about what they can deliver
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Overall Rating:Store Rating: 2.0
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Feb 23 '05

I still haven't received my camcorder... when I ordered the product the website gave me no indication that it was on back order. I received a follow up call with someone trying to sell me accessories and THEN I was told my product was on backorder. I didn't receive any updates until I emailed the company a month after placing the order. I got a reply telling me I had the option of cancelling if I wanted... and again, giving me no indication of how much longer I will need to wait. Very disastified!
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Overall Rating:Store Rating: 1.0
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Dec 28 '04

They never had the product, I called and they tried to sell me a service contract for a computer they couldn't ship. When I was asking specifically if I would have it by Christmas they assured me yes. THEY DIDN'T EVEN HAVE THE PRODUCT!!! I only found out when calling the shipping department to see when it was going out as it hadn't shipped by the time they said it would. No wonder. No solutions, just I'm sorry. I had to fight to get my card credited immediately also.
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Overall Rating:Store Rating: 1.0
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Dec 01 '04

FALSE ADVERTISING. Inexpensive Model indicated not US version. Had sales persons repeatedly try to get more money and sales rep had nasty attitude. Wanted to sell accessories that were as expensive as the camera. When I said I would take the foreign version and update later was told would not be ready until a few more weeks. CROOKS. DISGUSTING. MADE ME DISAPPOINT THE PERSON I WANTED TO GET IT FOR. WENT TO OTHER DEALER. I SUGGEST YOU DO THE SAME AND MAKE SURE YOUR CONVERSATION IS TAPED FOR QUALITY CONTROL PURPOSES. SUCH TAPING SHOULD IMPLY LOWER RISK OF CHANCE OF SALES REPS BEING RUDE. INFINITY IS INFINITELY OUT OF MY LIFE.
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Overall Rating:Store Rating: 1.0
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Jan 11 '05

Scam artists, these guys do the bait and switch...the prices are low because they gut the factory box of all the accessories and sold me...just the camera...nothing else, no batteries, no charger, no cables..Nothing...they then had the nerve to call me and try to sell me the neccessary cables and battery to make the camera work for $200!!! I will never shop with them again....what a bad experience..man I was taken.....
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Overall Rating:Store Rating: 1.0
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Mar 21 '05

the misled the product and what came with it. Do not buy at face value what they say on thier Web-site. There are cheaper bundles available on the Web.
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Overall Rating:Store Rating: 1.0
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Aug 14 '04

(Sorry I donīt speak Inglish well) Is Unacceptable, very slowly, no hab in stock and deceit in the product.
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Overall Rating:Store Rating: 1.0
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Jan 21 '05

merchant indicted product would ship same or next day after order place. now they are saying three weeks, I believe hopng that we will cancel. Bait and switch, price on Internet used to attract buyere
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Overall Rating:Store Rating: 2.0
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Jan 11 '05

The camcorder that I purchased was advertised at a lower price due to the fact that they were advertising the camera alone. Once you put in the price of the battery and battery charger, which are normally sold with the camera, the price of the camera was actually more than I would have paid else where.
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Overall Rating:Store Rating: 1.0
 
Aug 20 '06

Product was not as advertised. Luckily, I determined this and was able to cancel the order before it shipped.
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Overall Rating:Store Rating: 3.0
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Jan 13 '05

the man was quick to get me off the phone and told me i wouldn't get my camera for 2 weeks for some reason(didn't have the kit on hand, even though it didn't say it was out of stock etc.) and i had purchased 2 day shipping...$70 is a lot for shipping yet he said if i didn't still get 2 day shipping it'd be even longer. oh well. i'm still waiting for a comfirmation email for shipping purposes so i can track it's progress, it's been 5 days now. otherwise they had what i wanted and at a good price. can't complain.
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Overall Rating:Store Rating: 1.0
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Mar 20 '05

Ended up cancelling the order because merchant site (nor customer service reps) did NOT disclose VITAL information about the products they offer. Specifically, does NOT state ANYWHERE that the item offered was an IMPORT MODEL, DID NOT CONTAIN THE USUAL ACCESSORIES described by the manufacturer, and that it TAKES 4-6 WEEKS FOR DELIVERY--even though the site offered (and accepted) my choice of 2-day shipping charges!!! I feel they are using deceptive marketing tactics such as failure to disclose and "bait and switch" for add-ons you may not want/need. Think carefully before you buy from them, call them to make sure you understand the FACTS of their product offering...then, if their terms are acceptable, [cross your fingers] and buy it. Otherwise, stay away. You will avoid disappointment, frustration and/or possible financial (i.e. credit card) disputes.
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Overall Rating:Store Rating: 4.0
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Aug 15 '04

The camera is great. I did ask several times for a tracking number and never received a response. I did get the camera in about a week and a half from when they said they were sending it.
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Overall Rating:Store Rating: 2.0
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Dec 09 '04

Infinity definitely had the cheapest price. That's the main reason I decided to purchase from them, even though there were only a few reviews from customers. After placing the order, I had to call Victor to confirm my order. I was told two thing: 1. The TV was on backorder (even though their website said that it was in stock) and it would take 2-3 weeks to ship 2. The TV stand would cost an extra $200, even though their website made no mention of this and it came with the TV on all the other sites I visited. I cancelled my order with them and placed a new one with Buydig.com
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Overall Rating:Store Rating: 1.0
 
Sep 23 '06

Clasic bait and switch. Something about "the camera won't work in Colorado". Offered me one that will at a higher than local price. Stay away.
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Overall Rating:Store Rating: 1.0
 
Nov 24 '07

thinking of contacting the better business bureau as absolutely NO response from merchant. Ordered camera and confirmed order but charged my account for a battery?charger that I DO NOT NEED without the camera. I e-mailed numerous times and no response....can't call unless I have a fax machine......very unprofessional way to do business. No I don't know whether or not to cancell order and use a reputable firm or what......The holidays are here which holds things up I understand but to be out of the loop is unexceptable in my opinion. On the ad no one said the camera was on back order....then the salesperson, they called me, as I couldn't get in touch with company), and he sold me a battery/charger. Now what am I going to do with those until I get the camera?
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Overall Rating:Store Rating: 5.0
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Jan 31 '05

fantastic service. i was surprised how great their service was. it only took me about twenty phone calls and emails to finally talk to someone live. this camera is awsome, it took only a few months for infinity to send it to me, as where in other stores it will take a few days. all in all this is a great store. i highly wouldnt recommend it to anybody. thanks infinity...
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Overall Rating:Store Rating: 1.0
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Apr 04 '05

They did not include a battery, batter charger with the camera - then they asked me which one I wanted to purchase for aditional money - which would have made the camera cost more then their compeditors. Please include the factory items with the cameras.
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Overall Rating:Store Rating: 2.0
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Jun 20 '04

The online advertisement for this product was misleading. The price quoted was after rebate, but then I was told that the rebate may or may not be included in the shipped box. That could not be guaranteed. I canceled the order.
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Overall Rating:Store Rating: 3.0
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Apr 07 '05

A phonecall was required to confirm the online purchase. This, in my opinion, is a waste of time. I could have just called in the first place. One of the conveniences of online shopping is that you don't have to call someone during their business hours. When I did call, the salesperson was surly and not friendly. I was told that I would need an additional item to use my camera. Because of the interaction with this salesperson, I promptly purchased the additional item from a different online merchant. Bottom line? It doesn't hurt to be polite - it's called retail.
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Overall Rating:Store Rating: 1.0
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Apr 07 '05

I was called to complete my order and the sales rep was very rude. I then called back after i cancelled my order and asked to talk to a supervisor but he was just as rude to me as the rep i spoke with( i think it was the same person just saying he was a sup because he took it so personal when i said that the rep was rude to me). I to work in customer service and know how it feels to be on the other side of the line, but this was the worst C.S exp. I have ever had.
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Overall Rating:Store Rating: 1.0
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Mar 21 '05

Confirmed order and then advised it did not have the product as advertised. Will advise when product is in stock. This is unacceptable merchandising for me to shop there again.
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Overall Rating:Store Rating: 1.0
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Aug 17 '04

If you buy accessory with camera you will gat item right away but if you do not buy accessory camera is in back order which mean is they will ship it 1 month leather so NEVER EVER DO BUSINES AGAIN WITH THEM !!!
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Overall Rating:Store Rating: 1.0
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Aug 17 '04

website lied about it being in stock; said it would take 4-6 weeks to complete my order then wanted to suggest alternative camera (bait&switch). Price seemed too good to be true -- and it was. Finding this tactic more and more, where a merchant will have none of the item in stock, and not expect any in for some number of weeks. Two variations -- price is only slight loss for them, while they try to bump up charges by selling options for the item at inflated prices, or you get to the website (amazon.com in one case) and find the book that is $50 elsewhere only $5 at amazon, but not in-stock and not orderable (even though they normally take pre-orders) -- all to get higher rankings in search engines and price compare shops. Just yesturday a price on epinions showed a product for $39.99 at amazon, but when you go to the website it's 47.99 or some such. It's such a hassle for online buyers to be lied to about availability and price...
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Overall Rating:Store Rating: 1.0
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Apr 07 '05

Product was not as advertised. When I called to confirm the order (as required by them), they tried to up-sell me to a product that comes in the box with the Nikon 4800. They told me it was not in the box and I needed to buy it for an addition $59.99 or I could upgrade it for $79.99. I canceled the order, and have since ordered (for less money)and received it (as expected) from another company
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Overall Rating:Store Rating: 1.0
 
Aug 20 '06

Infinity cameras seems to use a bait and switch/misleading advertising techniques. They seem to offer rock bottom prices, however, they are actually selling "partial" products. I cancelled my order with them when I discovered this. I will never deal with this company again. I re-placed my order with another internet dealer - Abe's of Maine.
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Overall Rating:Store Rating: 1.0
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Apr 09 '05

The realy price is much higher than the price they says on e-shop ($1299,00 instead of $ 750,00). Not seriuos.
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Overall Rating:Store Rating: 1.0
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Apr 14 '05

web page is mileading in the pricing and contents of the products I ordered. customer service was fair, but I think they could have done more for me to make me a repeat buyer from them.
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Overall Rating:Store Rating: 3.0
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May 06 '05

After I place the order I received an E-mail telling me to call the vendor in order to confirm my purchase. When I called I was told the item was on backorder for 4 to 6 weeks. Why does the website state "in stock" when Item is backordered for such a long time.
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Overall Rating:Store Rating: 1.0
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Aug 17 '04

We canceled our order after repeated attempts to contact your service representative. After 2 weeks, and not being told that our order was on backorder, we decided that we would have better service somewhere else.
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Overall Rating:Store Rating: 3.0
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Jul 09 '04

i bought the camera for a very good price which was 760, but after a month of waiting, they havent shipped the product yet. back order sucks. besides, the price was good, why should i complain?
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Overall Rating:Store Rating: 1.0
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Jul 11 '04

I wanted to order the product "new" with appropriate warranties. The company did not have the product, were able to get a gray market version (which was not in their ad), and wanted to sell "extras" in order to make the deal. Plus, it was not readily available in a short period of time (their ad stipulated "on hand").
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