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by cybriwsky , Jul 21 '03
SCAM ARTISTS. These guys are the worst of the worst, Avoid at all costs. The contacted me a week ...
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by pooldog , Aug 27 '03
Low price on internet to Pull in "suckers".My camera showed in stock but when I called to confirm ,i ...
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by sparky_odom , Aug 27 '03
They advertise very cheap cameras and then harass you over the phone to but overpriced accesories an ...
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by hookemhorns01 , May 06 '04
DO NOT BUY FROM THIS SELLER!!! Last week I purchased a Panasonic camcorder from Infinity because they had one of the lowest prices. They said it would take 24-72 hours to process. About 3 days after I purchased it I had not received an email telling ...
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by infinitmike , Aug 01 '03
got the camera in two biusness days as promised,the sales person was very helpful in choosing the ri ...
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by thorusa , Dec 27 '05
waited about 5 days after I placed the order .. send them infinity people a email and ask them to be very careful and include everything which is in the original box as received from Nikon ... Anyhow... also I called them ... Now.... I was prepared ...
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by sydneyboy26 , May 10 '04
Ok guys my review isn't any more positive than the ones already posted. However, mine differs in that I was trying to order the Sony DSCF828 digital camera whilst living in Australia! Having now read all the reviews about Infinity I am glad I never got ...
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by junkbokx , Jul 16 '04
This place is a scam, and so are all the other too-good-to-be-true priced sellers out there. There is a way to deal with these fools. Go ahead and get the accessories, if you don't your camera will magically be "out of stock" or a "Japanese" edition. ...
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Stay AWAY! Very skeevy sales practices!
by rippedoff21 ,Nov 02 '03
Infinity Cameras is the doomsday store of the internet. I got sucked in to ordering a camera from them by the unbelievable prices. Three days after I placed my order, I got an email saying that I had to call and confirm my order. When I called, the guy tried to sell me hundreds of dollars worth of accessories that I didn't need. When I said no, he placed me on hold. When he came back, he told me that my camera was on backorder and I wouldn't get it for another 2 weeks. I called today (1 wk later)to check the status and they told me that it is now on 21 days backorder. Tomorrow I am cancelling my order. They are con artists!
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Nest of thieves. DO NOT BUY FROM INFINITY.
by tjoverstreet ,May 22 '04
I should have looked at these reviews. I too was taken not once but twice. Last year I bought a Nikon 5700 for a really good price. Turned out it was a gray market non USA product and I was talked into a USA model for the same price as every other store. I didn't learn my lesson. I just purchased a Nikon D70 which was advertised at $1149 for the D70 kit. Like many others I got an e-mail to call Mark about the order. He routed me to another crook who kept me waiting and after several bogus delays he informed that the D70 kit was on backorder 2-3 weeks. But he had a D70 kit with "extra's" and a 5 year warranty for $1799. I told him no to cancel the order then he lowered the price by $100 to $1649 plus $57 shipping. Total price was $1754.49 for the D70 kit, bag, and 5 year warranty.
It seems that this outfit is the King Of Bait and switch tactics. Do not do business with this bunch of thieves.
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Good price,super customer service,fast delivery.
by sammy_1234 ,Jan 20 '04
I ordered Sony DSC-F717 digital camera from this company delivery was on time and I received exactly what was advertised. The customer service was excellent and this is an excellent company to do business with.
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Scary!!
by ritacuba ,May 25 '04
Bad Bad Bad - I tried to buy a digital camera there - same procedure as with the others - please call. When I called they tried to talk me into buying overpriced accessories that come with the package at all other stores. When I did not accept, they told me delivery would be within 5 to 6 weeks... At least they sent me an e-mail to confirm the cancellation of the order immediately.
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Very bad company to buy from!
by albslave1 ,Jul 22 '04
I purchased a Canon PowerShot G5 camera from Infinity Cameras and they claim nothing comes with the camera. Just the camera body. Then they started listing all the add-on items at outrageous prices. The great purchase at a low price was just a scam so I would be forced to purchase the items needed to make the camera operate. Canon has a list of what's in the box and Infinity Camera was charging extra for these same items. I fell like I was paying twice for just one camera.I fell all of Infinity Camera is just a big scam! I told them to cancel my order and they wanted to charge me a cancellation fee. What a joke outfit.
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DO NOT TRUST THEM!!!!!!
by itnetwiz ,Jul 25 '04
Horrible service, Will not recomend to anyone. They say they have the product but then they put you on hold and force you to give your personal information and credit card before they check to see if they have the product in stock. They try to be very slick. WOULD NOT TRUST THEM > BUYERS BE WARE!!!!!!
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Believe in miracles? You will need one to close your transaction satisfied with Infinity...
by yakiman ,Dec 03 '03
Like so many others, I was sucked in by Infinity's low prices. Like ALMOST EVERYONE, they totally wasted my time. I was hoping for a miracle (like about every tenth review writer SUPPOSEDLY has gotten) but all I got was the no returned phone calls or emails and then when I called back 2weeks later, the "back-ordered" excuses. Maybe you will get lucky but I sincerely doubt it. The saying, "YOU GET WHAT YOU PAY FOR," was coined with companies like Infinity in mind. Except with Infinity, what you GET is frustration and heartburn. Do yourself a favor and deal with a reputable store.
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Jul 25 '05
Bait and Switch; they advertise low prices but when you call to confirm your order they tell you that the item comes without everything that Canon packages it with (namely, battery and charger, software and cables etc.) If you want these items, you have to pay astronomical amounts. I suspect that even the camera is a gray-market product and does not carry a US warranty. They falsely advertise on their site just to lure you in so they can rob you alive.
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Jul 25 '05
BAIT AND SWITCH.....3399.00 package jumpted immediately to a 5500.00 package after required phone call to "verify" order, which generated a completely new order number, which was to take an additional 48-72 hours to "process". Avoid this merchant
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Jul 25 '05
I had to call to "comfirm" my order, but it felt as if it was just to try and make additional sales. Then to top it off, I received an e-mail saying that they are cancelling my order because they didn't have any more.
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Aug 13 '05
I am in the field in the middle east this company will not ship to the military(APO/FPO, It is difficult to place an order because they require a confirmation call to complete the order.
poor service
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Aug 20 '05
They suck, advertise an item cheap and then they wont sell it. It's a scam to try to upsell you to a more expensive cmaera. Stay away from this seller SCAM SCAM SCAM!!!!!!
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Sep 16 '06
The item was out of stock and the seller did not intend to notify me. After attempting to make contact several times by phone, finally someone answered and told me the truth. Run, don't walk away from this merchant! Totally unprofessional people to deal with. I found a second web site with a differant name but same address...could be a scam? I will never do buisness with these people...EVER
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Oct 09 '06
The items they have on their website are really not available as stated. When I ordered the Panasonic DVC30, I received an email and then did not get an updated email. When I called them, they said I had to call to verify the order before they would ship it. I said OK let me verify it now and they told me the camera was on backorder. I found out through another source that it is discontinued. I then cancelled the order and went to their website and ordered the Panasonic DVC20. I called their customer service and was told I needed to verify the sale with a specific gentleman. He was not in so I left him a message that I had paid for 2 day shipping because I needed the camera asap. I gave my cell phone number to call me if he needed more information. Three business days later, I called him again to be told the camera cannot be purchased as it shows on their website - just the camera. I have to pay an additional $460 dollars and order the kit because the camera only on their website is in the language of the country that makes it and the menu, manuals, etc... are not in English. To get the English version, you have to order the kit.
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Jan 07 '05
I never took receipt of the order because upon calling to confirm the order I was informed that the item in question did not contain all that it would have had I purchased a "new in box" unit. It was in fact striped down to it's bare bones. That fact was not made clear on their web site.
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Jul 25 '06
It was a scam to buy more products in order to get a 1 year warranty or else pay for a $800 camera that may not work. If you wanted a standard 1 year warranty they sold you a $300 battery, etc. that added to $1,400. It was a wast of my time and the sells man was rude.
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Jun 25 '04
Infinity Camera is a very customer caring merchant, who followed through with the order including contacting me prior to shipment to insure I had ordered everything I needed.
Don Hetherington
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Jun 25 '04
They have not item in stock or back order.
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Jun 22 '04
This company has the worst customer service and their service representatives admit that they do not care if you order from them or not. They are deceptive by saying that they have the camera "in stock" - when it is only in stock IF you order the additional/mandantory $100 accessory package and not the camera body only. I wanted to give this camera as a gift to my sister in Europe and do not need the battery re-charger...the voltage converter was another $50 in addition to the mandantory accessory pack. This company just has a nasty and arogant attitude
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Jun 22 '04
Was unable to contact them via phone and e-mail. No response from several e-mails. Phone recording always said that they were closed. Don't waste your time with this company. Totally unreliable!
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Jun 22 '04
I think it was a good deal, but the service was poor.
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Jun 20 '04
Under the guise of order verification, I was asked to call and they tried to sell a warranty and accessories. This also delayed shipment of the order. I had to call two more times to request status of my order.
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