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Helpful people, would go back.
by harldy ,Feb 10 '04
My order for a power shot A80 was accepted and then, two hours later I received a call about needing to give them my correct billing address, took care of that, and they shipped out my order. Sales guy who called me was helpful, I asked him why they needed more information and he politely explained their policy to me. Got my order few days after. Thanks guys!
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Don't waste any time here! Don't be fooled by their low price!
by nirspec ,Feb 09 '04
I ordered two olympus c5060 cameras from Infinity Camera.
My order # was #IC-69283 on Friday, 2/6/2003. Since reading
several reviews on how they won't sell you a product without
very expensive accessaries, I even called them to verify if
they would sell cameras only without accessaries. They of
course said yes. A couple of days later, I talked to Mark,
one of their representative. I told him I didn't need any
accessary. Then he asked me to buy a warranty saying that
these cameras are supposed be sold in overseas therefore
carrying no manufacturer's warranty in US. As you know their
website doesn't say it. He gladly said he would cancel my
order when I told him I didn't want them anymore. I get mad.
I should think about how to punish their such deceitful practices.
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Great Prices but not trustworthy.
by ronlevine ,Mar 10 '04
I ordered because of the great price, but never could get an answer as to when it would ship. After a month, I gave up.
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Warranty rip-off outfit. Don't trust them.
by xmen451 ,Feb 09 '04
This store is a rip-off. I placed my order online, then had to call in to find out that the price doesn't include a warranty. $100 add-on for a standard 1 year warranty. Otherwise it has only a 7-day "store" warranty. Is that even legal?
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Tedious, frustrating and tiresome.
by reina38 ,Mar 15 '04
The order experience for a sony DCR DVD 100 Camcorder, got me to speak by phone to a representative. This gentleman was polite but led me to order many "Needed Extras" such as an extra battery because the one that comes with the camera was only good for approx 15 minutes of use time...??? then a three filter set, only two came...and a special large size kit bag, the bag only fit the camera and very little else. Also, a mini DVD was supposed to be included..it wasn't . I called the rep I had spoken to...they were sorry for the error and the larger bag would be sent...the exact same bag was sent...and the 3 filter set?..only comes in two filter sets...ok, so I let it go....they sent the Mini DVD.
I called the Rep again. Returned the existing bag again, and finally received the "Kit Bag". All in all, more expensive than I had originally planned, (shame on me for buying into it) and a very long tedious experience to get what I originally ordered.
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