Rock Bottom Golf

I have placed over 20 orders with Rock Bottom Golf.  They have been fantastic.  Delivery is much faster than any other online golf store.  Products are accurately described.

I would NEVER order from this company! History: I placed an order in mid Nov for a Speed E Golf Cart for my husbands Christmas gift. After receiving communication from the company that it had been sent in a "other vendor named" box as they had to acquire it else where...I should expect it within 7 days. Then, I receive an email telling me that they are still looking for a cart would I except a different color. (orange...ugh!...nope) Well, to make a long, long story short...after 12+ emails and 4 months!!!...my husband still has NO Christmas gift and NO Speed E Cart from this company! They were extremely misleading and I feel a company that does not deserve the public's trust.

Absolutely Horrible!!!

The poorest sales reps available.  You never talk to the same person.  Their free stuff isn't free.  They forget to add the items most of the time.  If you try to email them and ask about the missing items they give you pathetic excuses until you finally give up.

Do not recommend at all.  Check with Joe & Leighs, Dicks Sporting Goods, Edwin Watts to name a few.  Much better customer service plus they don't jump higher on their prices on a day to day basis like Rockhead does!!

Great service! I ordered a driver on a Tuesday and it was delivered to my door by Friday. Exactly what I wanted and brand new at a ridiculously low price. My girlfriend had been getting all the Rock Bottom Golf info and forwarding it to me. When I saw this club at this price, I couldn't help myself. I see more purchases here in my future...


Tony T.
New Orleans, LA

Having found a set of irons that I wanted, I started looking for pricing on the web. I found Rock Bottom Golf's store on the web and found that they had the clubs that I wanted. And they were fifty dollars less than the closest competitor.
I placed the order online, and had an order confirmation in less than an hour. I was even more surprised when they sent me a shipping confirmation less than 4 hours later with a Fed-Ex tracking number.
The clubs showed up in 2 days. They were exactly as ordered, factory fresh, sealed, padded, and boxed.
I have had not a single problem with this order or with Rock Bottom Golf.
I will definitely order from them again.

Everything was great except for the order accuracy. I received and had to return the wrong golf bag twice before getting the correct item. However, each time the customer service was great and quick to respond. And the delivery of the items was incredibly quick - I received the first wrong, second wrong and the correct item all in the span of 1 week. On top of all of this, the prices can't be beat.

I ordered 3 items and only received 2. The Adams Driver that was the main item I wanted was not shipped.  I was only sent the gloves and putter in a triangular box only long enough for irons.  After numerous emails, (only way to contact them) usually having to wait a day or two for a response.  I was told that the item was shipped and maybe it was still in transit. Even though all three items were supposed to have the same tracking number and the box I did receive said 1 of 1.  So when I asked for the tracking number of this shipment.  Their answer was that the driver was shipped with the order and to recheck the box(even after I sent them photos of the items and little box that a driver wouldn't even fit in).  I was also told they could not send me the item and I would have to call my credit card company and submit a charge back.  I am still trying to get credit for what I charged for but did not receive.  Their name says it all.  They are Rock Bottom, especially their shipping and customer service departments.

Art, Texas

I would NEVER buy anything here again!! I was sent a Left Handed Driver after ordering a Right Handed Driver, when I told them of the mistake I was told to order the R/H one, and pay again, then they would be nice enough to waive the 15% restocking fee AFTER I sent them my receipt. This is the biggest bunch of crap I have ever heard of!!

I ordered two items and was emailed saying that it shipped along with a tracking number. Tracking number could not be found at fedex. After getting a response after repeated emails was told that the items did NOT ship because one was now a non stock item. [this was 5 days after ordering] They offered to send just the one item or that I could purchase something else. I replied to cancel the order. They did not respond to that email or repeated emails asking what was going on and they sent the one item that I did not want. I still dont know if I have been refunded for the other item.

I purchased the Adams A1 Hybrid irons and the Adams Ovation wedgeset. I was very impressed with the quality of service and the on-time delivery. I live in Melbourne, Australia, and it only took 6 business days to deliver even during the xmas - new years period.
The clubs are great and I would highly recommend rockbottom to anyone who is looking for quality gear at a good price.

Order came in today.I went with a ''big guy'' site on some other equipment.Ordered it at the same time and rockbottom's beat em to my door step.Great price on the balls.

PLEASE DO NOT ORDER FROM THIS SELLER!!  I ordered $200+ of equipment from Rock Bottom.  They shipped without requiring a signature upon delivery.  This is absurd for a shipment of that amount, Amazon.com requires signature on anything about $50, for instance.  Fedex claims to have delivered at 9:45 pm, but it wasn't, at least not to my house.  Rock Bottom Golf has refused to do anything about this.  The person responding to their emails is extremely rude and does not adequately answer questions.  They have basically told me I am out the $220 b/c of their ridiculous shipping practices. 

Customer service is nonexistent....no one answers the phone, calls back or replies to emails...club broke first time I used it...I need warranty information...HELP!!!

Fastest Shipping of any online company I have dealt with. Great company to deal with. Wish they did more than just golf!

I purchased a driver on Monday night. I received confirmation of my order via email on Tuesday. I tried to check the status of my order on their website Wednesday and Thursday and it gave me "No results found". I received the correct driver on Thursday morning. It would have been nice to know my order had shipped. After reading reviews of others, I was a bit surprised at the quick delivery of my order.