Pros: Great customer service, fast correspondence and loan offices always available - works long hours Cons: I'd love to bring lunch and him meet my girls but hes so far away!
I would like to thank Refinance.com for all their hard work and dedication towards my refinance. Seldom do you run across a company who truly cares and works so hard for you. I was most impressed at how Mr. Welsome, whom is truly one of the ...
Pros: fast, friendly, professional, determined, honest, prompt, does what they say, Cons: To far away for me to take them out to dinner as appreciation.
I was told by Ditech and many other mortgage “specialists” that there is no way to refinance and that I had better just plan on selling because my situation was so bad. Needless to say my own hope was running out, fast. I was caught in an ARM that was ...
Pros: Fast - Easy - Helpful - and very friendly Cons: None
I had an ARM that would be going up in the next few months, my wife had been laid off and I was working 80 plus hours a week to pay for everything. I received and email one day about refinancing with Refinance.Com from my mortgage company. I decided to ...
Hello Joe! I don't know where to begin, but let me first start off with saying THANK YOU! You are my Angel! When I first called Refinance.com I honestly thought that you guys were going to tell me stuff that I wanted to hear, run my credit, and tell ...
Pros: they do everything possible to get the loan that is best for your circumstances Cons: not dealing face to face
At first dealing with a finance company on-line, I was concerned about dealing with a company without working with them face to face. But, to my surprise it was one of the easiest financing I have every done. I would recommend Refinance.com to ...
Pros: Caring, HONEST, Competent, Quick, THOROUGH, HUMBLE TOO!! Cons: Wish we met face2face.Sd"thank you"100x,didn't think we were truly expressing what facial expressions&eyes would've!
The remedy to a THIEVING 8.0% interest rate from Commerce Bank is Refinance.com & the extremely helpful & caring Gary Ayer! For our first mortgage: We had been repeatedly lied to & delayed by Commerce Bank this past summer, who after THREE months of ...
I highly recommend working with Refinance.com. I am particularly pleased with the professionalism and diligence of Jay Chrisitano, loan officer and Kim Melkum for preparation of the loan documents. Prior to working with them, I was stuck in an ...
Pros: Seven day closing,Rodd,David,Always someone there never the run around.The things i already wrote above. Cons: wanted to be in the 5 intrest rate but it was not possiable.
I was going to use Allied mortgage.They had called me and offered me a deal I could not refuse, believe me if it sounds to good to be true it is.After they had me hooked they where no where to be found.intill I spoke with Rodd from refinance.He was very ...
Pros: 15 words are not enough. Honorable, respectful, fast, professional, honest, responsive, a friend was made. Cons: I didnt know about them sooner
I started my mission on a Wednsday, I went through the typical process of entering my info on the net and waited to here back from lenders that would offer me a rate and commitment that would make my effort worth it. I received the typical "for a fee, ...
Pros: Professional, personable, easy to work with, quick responses to phone calls & emails and funny Cons: I couldn't find anything negative about my experience!
I have been the sole supporter for my family for the past 10 years. When it came time to refinance my house, I looked around for at least three months and was told the same thing over and over again - Yes we can help you. Every one that said this came ...
Pros: Fast service, kind and professional staff. Cons: No face to face contact
Refinance.com, where dreams do come true! I have never had such a pleasant experience dealing with anyone in the mortgage industry. Tom P., your the man! I searched high and low for any mortgage lender to help us get out of our 12% ARM. Not even the bank ...
Pros: QUICK SETTLEMENT, REDUCED INTEREST RATE Cons: CONSULTANTS WAS NOT UP FRONT WITH ALL INFORMATION.
I HAD A 10.35% ARM, BAD CREDIT AND NEEDED TO GET OUT. I CALLED REFINANCE.COM AND WITHIN A VERY SHORT TIME, WAS INFORMED THAT I WAS APPROVED AT A 6.5% RATE. LESS THAN 24 HOURS LATER, THE RATE JUMPED TO 7.25%. NO BIGGIE. AN APPRAISER WAS SENT TO LOOK ...
Pros: Quick, honest, reliable and excellent customer service, and informs customer of all possible scenarios. Cons: Not aware of any cons. Positive experience.
Many thanks to Alex Olivero for his initial email contact and then to Paul LaRegina who's customer service and knowledge is second to none! Our refi closed within one week and dealing with Paul LaRegina was an absolute pleasure. We would definitely recommend this company to all interested in refinancing. Their service, dependability and customer service is excellent. THANK YOU ALEX AND PAUL!
We would definitely use refinance.com in the future if needed. We went from a dangerously adjusting ARM to a fixed 30-year. Painlessly.
Dragging out the paperwork and providing information is not always fun to do, but we were able to do it quickly and all went well.
Pros: Timely, EASY, convenient... I could go on. Cons: they aren't firsthomeloan.com also (that would have been nice when I first bought my house!)
At first I was a skeptic. I thought working with someone so far away would make the process more trouble for me. On the contrary, I found it was easier to deal with them via email and the phone, rather than having to drive to an office after work. I could call when it was convenient for me. James Gagnon was awesome and so patient. I can't tell you how much I appreciated that. And how attentive he was to me and my loan process helped to blur the line between New York and Washington State. He took into consideration all my wants and needs and the time line I wanted it all done in and managed to make it happen, despite MY delays. He was able to get me the loan I wanted when others couldn't make it happen. Not even my own sister who is a loan officer for a bank could get me a better deal, or even match this one! I was about to be in a world of hurt financially, but thanks to James Gagnon and his team I am in a much better situation. Thanks James!
My best experience ever making a loan! by fggilles ,Feb 21 '08
Pros: Quick constant communication and In home closing Cons: No face to face....little time to review paperwork prior to closing.
My credit score is terrible and refinance.com was able to take me from an 10.875% loan to a 6.5% loan saving me over $400 a month in interest costs. From the day I contacted refinance.com until the day I closed which was 10 days, Alan kept in close contact with me at all times including after hours when he was home to ensure everything was done quickly and efficiently with no out of pocket expenses. I sincerely appreciate everything refinance.com did for me and my wife and would highly recommend them to and especially Alan to everybody.
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