Barney's Gourmet Hamburgers

Pros: Fresh and good tasting
Cons: A tad expensive for a burger.

I eat at the Shattuck location way to often. The burgers have very good flavor, you can actually taste beef. Everything on the burger is fresh and crisp.The wait staff is about a nine. I had problems with one guy but the others are just fine. Place is clean. One table is tippy but they tell me that they are going to be replaced soon. We shall see. I just avoid the table closest to the counter corner, next to the pole.

Pros: Food is decent (though not impressive for the price)
Cons: Terrible attitude, terrible service, food apart from burgers is not so great

The food's decent--but I'll never go back. Briefly, the server made a mistake on my order. I can live with that--but she made me feel like it was my fault! When I tried to talk to her, she walked away while I was in mid-sentence. Later, I told her I didn't appreciate her walking away from me in mid-sentence--and she walked away again. Amazingly, I find that she is apparently the manager in charge. When I am paying, I ask her if she is really the manager in charge. She refuses to respond. I ask her if she is not going to respond. She walks away. It could have been a conversation with a five-year-old throwing a temper tantrum! There are too many places to eat in Rockridge to put up with stuff like this. (This was all at the Oakland location.)