Ski Trip arranged by Central Holidays Winter 2003
Written: Feb 18 '04
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Pros: CH was helpful in getting us to Moena and in a nice hotel.
Cons: To many rep replacements, too expensive, didn't honor insurance refund,and lacked concern for customers.
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| ngaddieberg's Full Review: Central Holidays |
Fourteen of us went on a ski trip to Moena, Italy sponsored by Central Holidays. The representatives at Central Holidays changed 2 to 3 times during the planning stages. Each time we had to bring the new rep up to date on what we had planned or paid for so far or what additional information we would like know. One man cancelled because of medical reasons early in the planning stages. He was reimbursed for the land portion but will never be reimbursed for the air portion. CH said they must have the receipt/number of the airline ticket. The airline (Delta) said CH did in fact have a record of ALL our tickets and just did not want to pay the refund. The ticket was returned to them but they said they did not have it nor a record; therefore, could not give a refund. We also had taken insurance with them. Shortly thereafter, they filed for bankruptcy. No refund ever given.
Recommended:
No
Best Suited For: Friends
Tour type: Group
Tour format: Airplane/Helicopter
Tour length: Over a Week
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Epinions.com ID:
ngaddieberg
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Reviews written: 1
Trusted by: 0 members
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